Homeside Financial Boardman-canfield Rd, Youngstown

Great rates! Terrible service!! Apparently their customer service does not have the ability to make outbound calls or emails. After numerous phone calls and hours on hold waiting for a representative, they were able to explain THEIR mistake but could not help me resolve issue. I must contact the research department to get my issue resolved from THEIR mistake. If someone from the leadership of this company has a fancy phone that can make outgoing calls please find my information and reach out to me. Respectfully, first time reviewer and last time customer.