Heritage Bank Mukilteo Speedway, Mukilteo

I liked them at first but I'm finding it annoying that it takes a while for anything to get cleared through. My account will show what's taken out one day showing the balance then the next day stills show pending but a different balance so thinking its what I have it isn't and it messes me up. Im thinking of leaving heritage because of this. Just take it out already like other banks and stop holding everything so long. Might check chase out but had them before and problem with identity theft. Bank's are getting ridiculous.

very unfortunate that heritage closed its Clinton Branch now we have to drive further, and going to the mainland dealing branches that don't know us when we have been banking for over 40 years, hopefully these branches can become accommodating.getting better now thank you.

Brenda Wallace is amazing!! Helped my Nephew get his Inheritance when he had no documentation because he was 4 years old and both parents have passed away. She went the extra mile to contact the bank the inheritance originated at and had them email the necessary documents!!! Many Kudos Brenda!!

Terrible branch. They made me wait 25min to tell me they couldn’t help me deposit my check? Confusing. Luckily Chase took my $15,000 check no problem and super quick! Do yourself a favor and walk across the parking lot to Chase.

The most difficult bank I've ever had. They rejected 3 online checks after saying they were accepted. Those checks caused a slew of NSF's. Most of those check have been canceled now and I have no way of getting them re-issued. This has almost cost me $1000 dollars. I thought it would be smart to go with a smaller local bank, who cared about customer service. Wrong! I will be closing my account just as soon as I go back to chase.

My family and family business have been using this bank for 20+ years since it was City Bank. They have always treated us great!