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Credit union

Hanscom Federal Credit Union Boston Road Treble Cove Plz, North Billerica

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3.5
Closed
Monday9AM–5PM

+1 781-698-2050

https://www.hfcu.org/locations/billerica-branch.html

199 Boston Road Treble Cove Plaza, North Billerica, MA 01862, United States

Apply Online

    Hanscom Federal Credit Union Reviews

    K

    Keith Osgood
    5

    So after having a horrible time at Santander bank I brought my business elsewhere to here and it was worth it I walked in and Julie took great care of my by opening my checking and savings account and helped me gain access to all my needs through Mobil banking I am very pleased and can not wait to have future banking with them !

    G

    George V
    1

    There is an employee whose name is Jyoti P. She is very unfriendly and very rude. She does not have any friendly customer service and neither customer service sensitivity. When I had to make a second transaction, she became annoyed. She never asked me, if there is anything else that she can help me with. She has no patience at all with customers. She is never helpful. She has a very terrible and very unfriendly personality. She is very ignorant and very uneducated. She truly needs to be terminated. I won't go to that credit union, anymore.

    Response from the owner

    Hello George, thank you for your feedback. We were surprised to read your comments about our colleague and have shared your feedback with her manager.

    H

    Hayley Pfaff
    1

    Jessica or Jennifer, who ever is new to this location is horrible. She laughed after I told her what my occupation was. I took it personally. I don’t think she is very professional. No one should ever feel ashamed when they go to their bank. Shame on her and shame on Hanscom for allowing this type of behavior.

    Response from the owner

    Hi Hayley, we sincerely apologize for the way you were treated. We completely agree with you and we never want our members to feel ashamed when they come to bank with us. We have communicated with this staff member and are working with them to ensure this behavior does not happen again. Thank you for letting us know about this issue.

    B

    Becca Oney
    3

    Everytime I call, I'm on hold for over 20 minutes. I can't seem to talk to anyone. Online business is fine.

    B

    Breadon Weston
    5

    Jessica was awesome she really loves her job

    R

    Reilly Sullivan
    5

    Probably the best experience I’ve ever had with a bank/credit union. It was a quick, easy and stress free process. Jyoti Patel was absolutely amazing, she went above and beyond to work with us to help us get approved as well as reaching out to tell me she discovered an old discrepancy on my credit report (that I couldn’t see) that was causing issues for me. I am so thankful for her! highly recommend!!

    D

    DeadLikeMe
    5

    I would like to thank Jessica after a recent visit to the Billerica CU. She ordered some half dollars for me for my Grandson. She gave me a courtesy called when they arrived. Thank you so Much! You made me and my Grandson very happy!

    Response from the owner

    Thank you for giving a shout out to Jessica! We'll share your kind words with her. - mj

    R

    Ray Jurewicz
    5

    I don’t typically leave reviews but had such a great experience felt I needed to share. Assistant branch manager Elizabeth Kistoglou went above and beyond in handing my loan and the branch as a whole always make it quick and easy.Thank you.

    l

    lou quiles
    5

    Great place. Helped me start to bulid my credit and the ladies in there are wonderful!

    Response from the owner

    Thank you for your membership, Lou! We are happy to have you as part of the Hanscom FCU community! - mj

    J

    Jeff Stern
    5

    Jessica is great! Always friendly and very helpful

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    FAQs

    • 1. How Can I Contact Hanscom Federal Credit Union?

      You can dial this phone number +1 781-698-2050. Or you can search for their website and submit the application form online.
    • 3. How Can I Secure a Loan at Hanscom Federal Credit Union?

      You can search for their website and submit the application form online. If you are looking for payday cash loans, you can turn to our website for more details.
    • 5. What Should I Do if I Fail to Pay Off My Loan?

      Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
    • 2. What Is the Address Of Hanscom Federal Credit Union? How Can I Find It?

      Hanscom Federal Credit Union is located at 199 Boston Road Treble Cove Plaza, North Billerica, MA 01862, United States. You may refer to the map and locate the fastest way to access it.
    • 4. Is Hanscom Federal Credit Union an Agency or a Lender?

      Hanscom Federal Credit Union is a Credit union. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can click here to secure a small personal loan with no credit check.
    • 6. Does Hanscom Federal Credit Union Offer Loans for Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.