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Hancock Whitney Bank N Causeway Blvd, Metairie

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3.7
Closed
Wednesday9AM–4PM

+1 504-838-6517

https://locations.hancockwhitney.com/la/metairie/financial-center-lakeside.html

3060 N Causeway Blvd, Metairie, LA 70002, United States

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    Hancock Whitney Bank Reviews

    r

    roy bruno
    5

    This is my favorite branch out of all the Whitneys in town.. My banker Paul is the sweetest and most helpful banker I’ve ever met, so quick to assist in every way! I’ve known him since he was a teller uptown, so proud of his progress and exceptional work ethic! 5 out of 5 recommend Hancock Whitney simply Bc of their great customer service, thanks to Mr Paul Nisse ☕️👍🏽💯Roy Bruno

    Response from the owner

    Thank you so much for your 5 star feedback! We will pass your comments to that financial center.

    S

    Samantha Robertson
    5

    Absolutely love this branch!! Just opened a new account with the help of Paul. He is the best!! I’ll definitely ask for him every time I go.

    Response from the owner

    We greatly appreciate your feedback!

    A

    Andrew Broome
    5

    Just ordered some checks and a new debit card. The associate, Paul, was very helpful and professional.

    Response from the owner

    Thank you so much for your feedback!

    M

    Melinda Bourgeois
    3

    Nice people at location but try to call Hancock Whitney and forget any customer service trying to get to a person.

    B

    Brent Barre
    5

    Been here multiple times, never had a problem

    Response from the owner

    Thanks for your feedback! We hope that we continue to provide you with 5 star service!

    j

    jorge sanchez
    1

    On November 3rd, I tried to deposit a valid check signed by my wife and I. After waiting on the teller to go discuss something with a superior, he returned with a lady that informed me I had a "bad check". It was a Hancock Whitney check from a title company that could have been easily verified. However, I understand safety protocol. We both returned the following morning and the check was deposited. KICKER.....no one checked our identification. 1. Don't use the words "bad check" it's insulting 2. Politely explain the safety protocol. 3. Please abide by the safety protocol. I'm honestly worried about when I have to extract funds from this incompetent branch. 4. Teller, take a lesson from Chic-filet on how to address a customer

    Response from the owner

    We are very sorry that you had this experience. We are passing along this feedback to that financial center as well as our retail leadership.

    K

    Kenneth Bickford
    5

    This is my favorite branch. They really know what they’re doing and are super friendly.... I wish all banking was like this.

    Response from the owner

    We love to hear feedback like this - thank you!

    T

    Timothy Cook
    4

    The Google page needs to contain the phone numbers to each shown location. I shouldn't have to give my social security number to acquire a phone number to that branch.

    M

    Macede Jackson
    4

    I really love the convenience and accessibility of this location. Its about time that they put one in this area.

    Response from the owner

    Thank you for your feedback and review!

    G

    Greg R
    1

    5 stars for friendly staff, but 1 star for a terrible building/customer experience. Lobby is NOT open - Google is wrong in saying they have walk in service. Drive thru is the only option, and don't assume the left lane is "commercial" with a drawer. I was amazed to pull up to where a window drawer should be, only to find a tube-shoot there too! And of course, they have the worst suction system ever! Terrible customer experience.... 45 minutes to make a simple deposit.

    Response from the owner

    Thank you for your review. It is our goal to achieve 5 stars. We are forwarding your comment to the appropriate personnel to review.

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    FAQs

    • 1. How to Get Access With Hancock Whitney Bank?

      You can give them a ring by this phone number +1 504-838-6517. Or you can enter their official website and submit the application form online.
    • 3. How Can I Apply for Loans at Hancock Whitney Bank?

      You can enter their official website and submit the application form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Can Not Afford to Rapay My Loan?

      You can talk to your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
    • 2. What Is the Location Of Hancock Whitney Bank? How Can I Find It?

      Hancock Whitney Bank is located at 3060 N Causeway Blvd, Metairie, LA 70002, United States. Just take a look at the map and locate the easiest way to access it.
    • 4. Is Hancock Whitney Bank an Agency or a Lender?

      Hancock Whitney Bank is a Bank. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can click here to secure a personal loan online with no credit check.
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