Gold Financial Services S John Redditt Dr, Lufkin

Brian Knapp and his team were so helpful during such a stressful situation. They answered all of our questions honestly and guided us through the home buying process. If we ever bought again, I would go back to them with no hesitation. My family appreciates them.

Our experience with Brian and the team at Gold Financial Services was great. Brian provided us with options so that “WE” could make the best-informed decision for our needs. He was very responsive and diligent with the options provided. We have worked with Brian in the past and will continue to do so with future endeavors.

I needed to refinance my house and was referred to Brian Knapp by a friend. Brian had my business from the first minute that we started talking. He is a very down-to-earth guy. Definitely not the stereotypical financial type. He explains things really well, but, most importantly, he is not afraid to earn your business with his rates. I shopped his prices and was very happy with what I found. 5 Stars and will recommend him Gold Financial to everyone.

WOW, if there is a word that explains the professionalism and service that was provided it’s this one. From the beginning Brian took the time to educate us on what we were about to do, I’m sure there were some obstacles on the road but me and my Fiancé didn’t even know about them, Brian handled everything on the back end and made the financial process easy and painless, the whole team is great and very friendly, and they are very good at getting everything done on time. Brian is an EXPERT, you’re gonna receive the kind of personal service that you don’t see anywhere else anymore.

Brian and his team were exceptional throughout our home buying process. Everything was handled with care and competence, professionalism and promptness. This team was an answer to our prayers and we will forever be thankful.

Rosalie, Bryan, and the entire team are fantastic! They answered every question we had. They are very patient with first time home buyers. They are very fast and got everything taken care of ahead of schedule. We were even able to close early. I highly recommend them!!!!

Just completed our financing for purchasing a home with Brian Knapp at Gold Financial. The process could not have gone smoother. Brian was extremely knowledgable and helpful. Most of all, he was very patient with 2 first-time homebuyers, even when we got impatient.

Brian and his team were so helpful right from the start. They were there to answer any questions that I had. The level of customer service that I received from Brian, Laci, and Rosalie FAR exceeded any expectation I could have had. They made the home buying process a breeze. They genuinely care.

We have had 8 closings on homes over the years and this was by far the easiest. Brian was informative, readily available, and handled all matters for us. He exceeded the time he said would take to close and ensured that we were in the know throughout the entire process. Whether you are a first time buyer or veteran at it, Brian can guide you through it! Very satisfied customer!

Brian knows his business inside and out. He offers detailed information and advice often, but will relent if you already know what's going on. (Don't be afraid to ask questions!) He gets straight to the point when it comes to complex topics and he keeps them simple enough to understand. Between serious moments, Brian is laid back and enjoyable to be around. He makes a serious meeting feel more like hanging out with a friend, and that makes the whole process a lot less stressful.