George Mason Mortgage, LLC - Arlington Branch Wilson Blvd, Arlington

Overall, George Mason Mortgage was prompt and responsive. However, they made two mistakes in my mortgage application process, one of which cost me thousands of dollars. Initially they gave me a “there’s nothing we can do” response but I continued to raise the issue with GMM management and they eventually assigned Brian to my case. He was outstanding to work with and really demonstrated the client-first attitude that businesses should have. His flexibility and advocacy helped resolve the issue that GMM had made. The four stars is really for him and his team.