Gem Home Loans Walnut Blvd, Rochester

A good friend of mine recommended Gem Home Loans for the purchase of my home that I was in the process of buying. Considering that I work for a bank and had already started the process, I was hesitant. I assumed that my employer would give me the best deal. My friend spoke so highly of Don and his team that I thought I should at least call & compare options. I am so glad that I made that call. Don’s team was extreme professional & informative from the very beginning. Not only was Don able to help me get my loan Cleared to Close (especially considering my complicated financial history), he was able to get me a lower rate. I could not have been more pleased with this transaction. Soon after my purchase was closed, he helped my mother refinance her home. I will definitely continue to recommend Gem Home Loans to all of my friends and family.

Don Bleuenstein was exceptional. He and his processor, Lexi Malen were both pleasant and professional. They kept me informed throughout the entire process and was always working on my behalf to get the best outcome for me. I will most certainly recommend Don and Gem Home Loans to both my friends and family.

A coworker recommended Don for my refinancing. Don was professional, extremely knowledgeable, friendly, and extremely efficient! Start to closing took under 2 weeks! Would recommend him to anyone!

Don and his team did a great job of helping us refinance our home in a quick and efficient manner! He was great at communicating next steps and willing to answer all of our questions. We were very impressed by the level of professionalism and service provided. I would definitely recommend Gem Home Loans to anyone looking to purchase or refinance their home.

It is with pleasure to provide an excellent review of Don B and his mortgage services. We refinanced with Don - during the insane 2020 mortgage market and are incredibly grateful for his ensuring we had an excellent transaction! Don is a fantastic loan officer, he - always - provided timely and accurate responses. He was very understanding of our needs and was a great listener who used his extensive mortgage knowledge to guide us into the best program and was critical and watchful of today's hectic rate environment! The disclosure and loan application technology worked flawlessly and Don helped us achieve our financial goals! We want to see Don's continued success and will be seeking borrowers to send to him!

Where do I even begin on expressing our gratitude and appreciation for Don Bleuenstein and Gem Home Loans. Don and Lexi were quite literally GEMS! My fiancé and I closed on our first home this October with the help of Don Bleuenstein at Gem Home Loans, and we thank our lucky stars that we had him and his team in our corner. As first-time home buyers we were terrified, clueless, and had so many concerns and questions. We spent months searching for a home in this cut-throat market, but when we finally found “the one” Don made the process as easy and as seamless as possible. Don went above and beyond the call of duty to make sure we were comfortable and understood everything. He remained so patient with us, answered our never-ending calls and texts (even after business hours and weekends too) and never made us feel like a burden. From the pre-approval process to pre-closing to actual closing, Don was by our side every step of the way. Don is a true expert, and his industry knowledge is unmeasurable. We are forever grateful for all of the hard work Don did to help us purchase our first home and couldn't be happier with the way everything worked out! If you are looking for a mortgage professional to work with in purchasing or refinancing your home and also a team that will treat you like family, We would highly recommend utilizing them! Thank you again, Don, Lexi, and the Gem Team! -Samantha and James

Don and his team took great care of us. From start to finish the whole loan process was quick and easy. They were always there to answer any questions, and did a great job communicating through out. Very professional and quick to respond. Can’t recommend them enough.

This is my second mortgage with Gem Home Loans and I could not be more pleased with the experience!! Don and Lexi made the process easy and painless and we’re always very helpful explaining any portion of the process I did not understand. I would and do recommend Gem to any family and friends looking for a mortgage broker.

Don was amazing at helping us through the confusing time of buying a house as first time home buyers. He explained throughly the whole process and made sure we were comfortable every step of the way! Thank you so much!

They made buying my home a breeze. They answer all your questions swiftly. Great team that help you get approved and gather all the information you need. Very grateful for Ty and his entire team! Would highly recommend.

The process was fast and required very little effort on our part. Don’s expertise was invaluable. He offered multiple options, and then helped us select the best fit.

I used Don Bleuenstein of Gem Home Loans for the purchase of a new home in Utica and he was excellent to work with start to finish. The mortgage process only took 9 business days which included an appraisal! I closed yesterday 10/7/21 ahead of contract date. I highly recommend working with Gem Home Loans for your mortgage needs. Thanks again Don, Lexi and the Gem Home Loans team!