Fred Haas Nissan - Houston Nissan Dealership Tomball Pkwy, Tomball

Many MANY thanks to the crew and Mr. Jose Molina for handling my purchase of a car for my mother! While she's capable of choosing what she wishes, the technology has been updated a bit since she's had a new ride. Jose went totally above and beyond to help us get her up to speed but also into the best purchased little ride EVER! Jose knew exactly what I wanted because he knew what he would do for his own mother or grandmother even. With the smiles, laughs and information we received, we recommend him to the women out there mainly, his respect and kindness in speaking with my mother and I is unmatched!!!!! One thousand stars we give him AND Fred Haas!!! Be blessed for your love!

By far the best experience I have ever had at any dealership especially with today's market. Fred Haas Nissan takes such good care of their customers, as a first time buyer this process is always scary. I went to a few other dealership and I was a little overwhelmed and worried, but coming here as a First time buyer. I was extremely happy to have gone here. STAR was helpful, knowledgeable, and professional to a T. She was very informative, she was able to answer all of my questions before signing and really made the rest of the process as smoothly as possible. I had gone in for a nissan kicks 2022 , star and me talked through the different trim levels to really find and pinpoint what it is I am looking for. She gave me updates about when the car was going to arrive. She answered all my questions and concerns. Thank You so much to each and every department. Sales & staff are amazing.. didn’t feel uncomfortable at all. Fast process. All but great things to say about Fred Haas Nissan.

Our experience at Fred Haas was the best. All of the employees were very welcoming and helpful, especially Kaylum Fontenot. He made sure that we were given every option available and that all of our needs were met. He was so helpful in finding a vehicle that was perfect for us.

I recently bought two vehicles for myself and my daughter. It was a pleasure to buy these vehicles from this dealership with the absolute best sales person I ever had, Omar. Omar took excellent care of my daughter and I and he went out of his way to take care of us. In the past, I have not had great experiences with buying new vehicles from other dealerships, but Omar made it comfortable, fair and stress free. I highly recommend Fred Haas Nissan in Tomball for any car needs. They back up their promises and they are the best! They changed my worry about buying new vehicles from dealerships and they have impressive integrity which is hard to find these days. Highly recommend and thank you to these fine folks.

My day was going a bit rough until I stopped by Fred Haas Nissan. I was looking for something newer than my at-the-time 2013 Hyundai Sonata. I pulled up and just started browsing through the lot until I was greeted by a salesman, Kaylum Fontenot. He made me feel confident going forward through the process of getting the vehicle that was best for me. I did not feel pressured and was treated great. Kaylum and the Fred Haas Team worked diligently in working out the best finance options. While waiting, me and Kaylum began to share conversations and shared laughs. This is the first time I’ve purchased from a dealership opposed to buying from used car lots. The experience was amazing. By time we wrapped up everything, I was so excited and nearly forgot to retrieve all of my personal items from my trade-in vehicle lol. I would definitely recommend this dealership for anyone looking for a new or certified pre-owned vehicle. Very satisfied with my vehicle and the assistance that was provided. Once again, thanks to Kaylum and the Fred Haas Nissan team.

I am very pleased with the service, and the attendant disposition. I was notified promptly with repairs needed for my car. I went in thinking I just needed an oil change and a noise diagnosis, and they found it right away and took care of it. The car was fixed within a reasonable amount of time. They did a great job keeping my car clean; and even detailed my car for me. We get great service every time we need to bring our cars in.

Linden was extremely helpful, explained everything I needed to know about my vehicle, let me take extended test drive so I could really determine if I was choosing the right vehicle for me. I would absolutely recommend him to others. On the "business" side of things, we did a lot of back and forth with the "tower" and finance to conclude a final "deal" we could agree to. That was not as enjoyable as it could have been. In the end we got a good deal and a great car for the times we are living in.

My experience with Star Norris as well as her husband was amazing! They were very patient with me and allowed flexibility until everything was figured out. Star made sure that I drove out in time for work and was allowed to keep the car after the paperwork was filled out so that I wouldn’t be late. She really did all she could to ensure that I wasn’t just another customer for example she checked up on me via text to make sure I made it to work in time, asked how everything went as far as the drive and even offered complimentary refreshments whenever I came to the dealership. Definitely a five star experience and five star recommended. If you go to Fred Haas Nissan, go see Star Norris!

The car buying process at Fred Haas Nissan was extremely smooth from beginning to end. More specifically, I would like to give high praise to my salesman, Kaylum Fontenot. Not only was he an extremely genuine and honest salesman, but also a true professional. I arrived at Fred Haas Nissan on a Friday, late in the afternoon with no solid intent on purchasing a vehicle. I wanted to explore my options, but the more time I spent talking to Kaylum, the more inclined I became. His expertise and knowledge of auto sales was far more superior than anyone I have encountered. His approach was very relaxed and I felt no pressure from him at all. He pushed for a deal to work out in my favor and I couldn’t have asked for anything more. Not only did I leave that Friday with a new Nissan Altima, I left with my dignity and wallet still intact. I would also like to thank Carlos in Finance for staying late to help wrap up this deal. He was extremely patient and thorough with me and all my questions.

The assistance I received from Reinaldo Fuentes was exemplary. He explained what was being done to resolve an unrelated issue I brought to his attention while the team was addressing a different problem. Very professional, very comprehensive. I don't think I'll be buying another Nissan product, but I will *definitely* be recommending Fred Haas Nissan in Tomball to anyone interested in good service.

Had a horrible experience from the time I bought my vehicle in April, first I had an issue with my wipers, that took two trips to the service department to resolve. My first oil change was the only thing that went ok besides the fact that they couldn't find my car or paperwork when I was trying to check out. I just took my car back this week for an oil change and for them to check one of my headlights that was dim when I first bought it but just like the windshield wipers they did not make sure they worked correctly when I purchased it and now they want to charge $3100 to fix my headlight!!! When I first called to schedule my appointment I wanted to schedule with the first service person I met Stacy and they told me I couldn't schedule with her first thing in the morning because she wasn't available so I pushed my appointment up to 9am and guess what...didn't even see Stacy, and then when I called her she told me she would call me RIGHT BACK, and yep you guessed it, never received a call back from her. I had a very important meeting scheduled at 2pm that I had to miss because once again when I showed up to pick up my vehicle they couldn't find the paperwork or the keys. I guess giving me a discount on my oilchange was supposed to pacify me but honestly that was just a slap in the face. I will NEVER purchase or refer anyone to this dealership!!! Wish I didn't have to select a star!!!

We had an awesome experience at Fred Haas Nissan Tomball this evening. Johnny Boy Oloh was amazing in showing us the vehicle, he didn't need to "create an account" under our names for us just to see the car and test drive it, like the previous car dealerships we had visited. This dealership is customer friendly, they were not pushy and they were upfront with the price, the fees and everything else. We will definitely be back when it's time for another purchase.

My experience at Fred Haas Nissan in Tomball was great! I was blessed to have Willie Gallegos as my sales consultant. Right away I loved his welcoming an easy to talk to personality. I told him I really wanted a Kicks, but I was willing to settle for a Sentra and I told him how much I wanted to spend. Well thanks to Willie and the manager, I ended up getting the Kicks just like I wanted. I was so happy, because I had sort of given up on the idea that I could even get a Kicks. There was an issue with my 2nd intelligent key and Willie was willing to go above and beyond to get the key to me. Overall, I had a pleasant experience and I am so glad I stopped at this dealership. Thanks you so much Willie!

Had a great time and Star was fantastic throughout the process! Everyone that I dealt with was extremely friendly and knowledgeable. Star helped me decide on a car and walked out the same day. After having a bad time at another dealership in the past at other this was a very welcome experience!

Ask for Kaylum he had me in and out fast! He was super friendly, very straight forward and made my experience as easy as possible. They got me back in for my first oil change and even offered a free car wash. I will definitely be coming back here when I’m ready for next vehicle!!

By far the best experience I have ever had at any dealership especiallywith today's market. From the sales reps Tania Fuentes and Jose Molina to the finance manager Imran Sharif. I would highly recommend this place for your next new or used car. It was a quick and painless experience and Imran didn't pressure us to add any extras. First Class Service!!

Frank Ambless, is a very caring man. He work very hard for his customer. Beautiful personality and very professional. Truly a God fearing man. He make sure his customer is very happy before they leave Fred Haas. John is also very professional and work very hard with Frank (team work). I love it

Fred Haas Nissan has great Parts and Satisfied Customers of Fred Haas Nissan, serving the Houston Area Customers. We hold close to us, received great service from Kaylum Frontenot sales rep and what they say about the services they we have received.they were able to service us better from the time you walk on the lot, your first Greetings and Reception, Showroom Selections of New Inventories and Used Vehicles, Appearance, Cleanliness, Salesmanship, Financing Options, Service Bays, Parts Counters. Let us know next time you come in for an oil change and browse the lot while waiting or buy parts. They know that the experiences you have go home with you and are shared with your closest friends and family. Thank you

We drove 3 hours to Fred Haas Nissan for a pre-owned Pacifica and it was absolutely worth the drive! They worked with us and made the buying process so much easier than any other car dealership we have ever been too. They were never rude or pressured us in any way. Highly recommend this dealership for your next vehicle purchase!!!

My experience has been hands down the absolute best car buying experience I have ever had. Every single person that I worked with went above and beyond. The manager John Hays was prompt to connect me with their BEST salesperson, Omer Sharif. I had previously bought another Nissan vehicle at Tom Peacock and did not have anything close to the experience I had here at Fred Haas. Omer was available any day and any time and went out of his way to accommodate all of my wants and needs. I had very specific wants and needs and he was beyond patient, thorough and ensured I got exactly what I wanted. I have never had a salesperson that I would recommend and I can not recommend him enough. Laura was also very helpful and so sweet throughout the process. Both Omer and Laura continued to check on me after I had purchased my vehicle. Their service and finance department is just as kind as everyone else and are quick and happy to help. I am so grateful for my experience here and would highly recommend.

Big thanks to Mr. Craig Cecil; he was straightforward, prepared and patient in helping me with my purchase. I cannot thank him enough for making the process as smooth and quick as possible. He went above and beyond what he had to do and was an all around wonderful salesman.

Paul Nguyen was a wonderful help when it came to buying my car. He was a pleasure to do business with and made sure to answer any and all questions we had. He made sure everything went smoothly and when my plates came in he made sure he was there to install them for me as well.

We decided to take a spontaneous look at the 2022 Pathfinder and are glad we did. Kaylum our sales rep was so patient, understanding, and on our side. He was responsive to all of our questions and needs. Even after the sale has closed he is still responsive. It felt as if we were a family. Dain the sales manager and David our finance guy were also awesome. They didn’t rush us, accommodated in this tough market and even stayed passed closing to make sure we are comfortable with the purchase. Thank you all so much. We will be back in the future 😊

My experience for buying my first time vehicle was amazing. Kaylum was very helpful, he listened to every thing I wanted in a vehicle, and helped me get exactly what I wanted. Highly recommend him.

My salesperson was STAR NORRIS! When I say that everyone from my salesperson (Star), general manager (Dain W.) and finance manager (Adrian S.) made sure that I walked out of that dealership with the car I had my heart set on…I MEAN IT! Such an amazing group of team players and I couldn’t thank them enough for all of their hard-work. Star was with me every step of the way - from the moment I called the dealership, to greeting me in person and working my deal - she is honestly the best salesperson I’ve worked with ever! After finalizing the sale she told me everything there was to know about my vehicle, gave me recommendations. Service was unmatched.

Johnny Boy Oloh did an amazing job, helped me in every step of the way to buy my new Nissan! Patricia in Finance was wonderful too!! Thank you both! Change of Review- a few days later when I had an issue, Imron in Management was contacted for assistance with my issue and he did Nothing to help me!! I am now very disappointed in this dealership. Everything went perfect the day of the Sale, but when I need help, everything changed! Disappointed!!

Kaylum Fontenot and Paul Nguyen were our sales consultants and both were attentive. It was great to have a double team… one worked with us and other took care of issues. Both made sure we were happy before & after the sale! We have called back with questions and have had quick and knowledgeable responses! Everyone was friendly but not overbearing! Will go back again!

We've been looking for a car for over two weeks. I was searching online and found a car here. Mahmoud helped us and was fantastic. We drove off with a car that day. I would recommend Fred Haas Nissan if Tomball to anyone.

We just moved to the area and this was going to be our go to spot for maintenance among other services offered. We went in yesterday for a diagnosis of our vehicle and they estimated 2 hours for completion. After 3 hours and no call, we call to assess the status of our vehicle. Their response, "we did not find anything, but would like to keep your vehicle overnight for further diagnosis." At this point we are upset because we explicitly told them, we would need our car back by the end of day. But we, decide to leave it since it was already there and wanted to ensure nothing was wrong with our car. The next day there is not call from Nissan. We call numerous times, and we are told the adviser is "tied up", whatever that means. After several hours, up until noon, we decided enough is enough and took an Uber to the dealership. We are welcomed with frowns and zero apologies. The person at the cashier hands us our receipt and and tells us where to pick up our car. To be clear, we will never be coming back despite being only 1 mile away. And we hope not all customers are tretaed this way for the sake of your business.

Super easy and helpful with all new features. Left feeling very confident in my purchase. Finance helped us so we felt comfortable with the payments etc. All around great experience. In and out with a new Frontier in less than 3 hours.

This place does have the best people when it comes to taking your money nicest experience I ever had In fact I went to Tomball because I had one of the worst experience with the location in spring. Now I’m starting to see as long as they got your money they can care less about you. I just got turn away from service due to not having an appointment I’m sorry but I work 6 days a week from 5 am to 5 pm I don’t have a maid , a personal assistant and I most definitely don’t work from home to were I can care my work with me. So when my boss tells me last minute no work go home I’m taking advantage of extra time and try to get stuff done, but all I get is sorry sir no appointment can’t help you out. Now I have to find someone else to do services close to me. I had no problem traveling to Tomball and have them take care of everything but It doesn’t look like my time or money is good enough for them it was good while it lasted. So much for Fred Hass Nissan Family Plan

Excellent service! Our Sales Rep Paul Nguyen is knowledgeable and help us with our car buying experience! Definitely recommend Fred Haas for your next vehicle purchase.

Fred Haas Nissan lives by the philosophy that price sells cars. They lived up to that belief by providing me with a deal that was great for everyone involved, including me. Jessie and Star Norris are incredible sales consultants and great friends. This is the FOURTH Nissan I’ve bought from them.

A huge thank you to Frank Ambless and the staff for providing me with a very pleasant experience. Everything went smoothly and I got the best deal for my trade-in as well. I appreciated the excellent customer service. I highly recommend this dealership.

Go talk to Frank Ambless!! He was awesome. I bought 2022 Sentra SV as my first car. Even though I didn’t think of Sentra as my option for my first car and I didn’t know much about cars in general, Frank explained features and differences to me really well. He kept me updated on my car such as when it’s in transit and when it got there. I have no regret on talking to Frank to buy my first car!

Johnny Boy did an amazing job of finding my husband the car he wanted. We came looking and walked out with an amazing car. He was very personable and helpful!!

Really loved the service I received from Paul Nguyen, excellent salesman and did the most he could to help us. Recently bought a new car and very happy with it.

Be careful when you look at their “online” pricing, it’s very deceptive. I went to buy a new Pathfinder that listed for $45,255 online spent 2 hours test driving and having my trade in evaluated just to have them bring me paperwork with pricing to show me it had an additional $9,000 worth of “additional add ons by the dealership”, such as nitrogen in tires, wheel locks (can buy at autozone) an additional clear coat (which it doesn’t need) among other things not needed. The problem was none of that was listed online so after taxes, title, ect. they wanted me to pay over $60,000 for a vehicle that listed for just over $45k that’s insane and very deceptive. ALWAYS READ THE FINE PRINT!!

Went to Fred haas Nissan on Friday looking to get a new truck I alway go into any dealership so negative and always expect the worse. Well I got introduced to Kaylum and we hit off right away as like we were old friends he worked his magic as well as the rest of the team and I walked out with a brand new 2022 Nissan Frontier. Highly recommend this place to anyone and go see kaylum he is a really good guy and I now consider him a friend thanks Kaylum for EVERYTHING

I arrived to check a car out that I have been consulting with a salesman about and got there and was told the car was actually not for sale and was going to the auction because of transmission issues. I also checked out a second car that I was interested in which is the 2010 Murano that's listed at $9998 online and I was willing to pay up to 11k cash for the vehicle but was told the lowest they can do was 15k for a 2010 vehicle with scratches on the paint, 3k fee just for " "accessories" and plus tax, title license plates & etc. I walked out that dealership so mad because my time was absolutely wasted today.

They are not competitive with pricing nor care to look at other dealers pricing . I worked with frank at fred haas and he was arguing with me saying I can’t get a pro 4x without any added features and marked up msrp 10 grand from msrp not a pleasant experience I don’t recommend coming to this dealer unless you like a condescending argument and over paying

Best car dealership in Houston. Ever since I bought a car from them I wont go anywhere else. For service as well I always take my car there. Go see Star Morris she will get you what you want.

I have purchased many cars over the years and my experience buying at Fred Haas Nissan is by far the best . The staff is outstanding and the most professional and accommodating that I have ever dealt with. They knew we were driving 4 hours from Dallas to come look at a car and when we got there they were ready and waiting . Chris Jones And Nancy Delgado made sure we were taken care of in every way . We decided to buy the car we came to look at and were so pleased with the deal , we traded in my wife’s Lexus on the spot and bought a second car that day . We would like to compliment them for fair treatment , great prices , honest deals and doing exactly what they said they would do ! Their speed in the purchase process and professional service was dizzying . Trust them to take care of you too !!!

I’ve gotten my last 3 cars from this dealership. Easily the most professional and no games dealership in Tomball. When I was in the market for a new car I must have visited every dealership this side of 249. Nissan was my last stop. I wish it was my first. Would have saved me a lot of hours and frustration from salesmen trying to play dealership games. If you want a sales whos professional, doesn’t play games and works with you to get the deal or price you want ask for Raj Lal. He’s been my sales guy twice now and has helped me get the cars I wanted for the prices I was willing to pay. Sales point aside. Clean dealership. Great selection. Fantastic customer accommodations, and prompt service personnel. If there is any negative I’d have about the dealership is that in the past my oil changes could sometimes take over an hour. But when you go during peak hours you can’t fault them. Too Long; Didn’t Read: Ask for Raj, 5 stars, get new car, best price. Will work with him again in another 2-3 years.

I had a bad experience at another dealer and went to Fred Haas Nissan, the very next day. I went in knowing what I wanted and they made sure I got that exact vehicle. I didn’t even need to test drive the car because I knew what I wanted. The sales rep, Fabio Segura pulled the car up, helped me check to see if the baby stroller would fit and after that I sat in it and said this is what I want. We went inside filled out all the paper work and the car was mine! The finance manager was very good as well! He made sure the payments were where I wanted them. I got such a good deal on the car that I was sitting there thanking God for the blessing. Everyone at the dealership was friendly, and didn’t make you feel like you didn’t belong. If I ever need anything from them in the future, they will be my first choice and stop. I don’t need to go anywhere else when you have the best. I went all the way from Huntsville to Tomball and I’d do it all over again. Thank you guys so much again!

This is my second time choosing Fred Haas Nissan for service. They were as good if not better than the first time. Quick, efficient and friendly!

Thanks to Mark Proctor, I have the best car buying experience with him. He was so patient with us. He answered every question we asked. He was very very nice and we liked him and liked his personality. I would recommend anyone to go directly to him! I would like to thank Mario too for his help. They worked with us until 9:30 in the night just to give us a good deal. I honestly think we got the best deal ever. I highly recommend this location!

The customer service by Bill Jones was exceptional. He was helpful and worked hard to get answers to our questions. The finance office was adequate.

The service was great but i used the shuttle service and the driver drove fast and wild. He even ran a stop sign I think not quite sure was to scared to watch closely.

I really appreciate the superb quality of customer service experienced at Fred Haas Nissan. It is becoming all too rare these days to find such a commitment to good customer care. This is reflected even in the area of customer safety. I noticed that they had someone employed to disinfect the waiting area on a continuous basis, as soon as a seat was vacated, he came behind and sprayed and wiped them down. I was impressed.

My friend Meriem referred me to Fred Haas Nissan since she already had a great experience their with Omer Sharif. I came to see him and Omer was Excellent with everything. He worked within my financial budget and everything was hassle free. Anybody looking for a new or used Nissan pls go see Omer Sharif he will take great care of your transportation needs. Truly exceptional service.

They did a hard pull on my credit without my authorization and tried to haggle thousands of dollars on top of the dealer’s advertised price. It made me feel as if they thought I was stupid and I refuse to strike a deal with a dealership with such little integrity. *Edit after businesses response* I was assured that my credit would not be ran as anything other than a soft pull by your sales associate. I specifically said that I don not want a hard pull done on my credit and I was assured that credit wouldn’t be pulled until we agreed on financing terms. Your associate specifically said that it would be similar to checking “credit karma”. I have not responded to your efforts to reach out due to the fact that I am highly offended by the practices that were employed. Your associate blatantly lied to me and instead of taking accountability for the sneaky tactics that your dealership employs you attempt to argue with a patron whom was about to spend $40,000 plus at your establishment. As I said previously, I refuse to do business with an establishment that I feel lacks integrity.

John and Vickie Fontenot - If I could have given 100 Stars I would. Our Sales Rep - Kaylum Fontenot (No relation to us) was excellent in helping our daughter find and purchase her dream car. This is the second vehicle that I purchased with Kaylum and only returned because he had already earned our trust 2 yrs prior. Yes in the future, there will be a 3rd, 4th and 5th and the dealership Kaylum works at, will be the dealership I will purchase from. GEAUX see Kaylum at Fred Hass Nissan. He's truly the best.

Excellent customer service. They were flexible and willing to work with me all the way. They called me often to keep me updated on every little detail they put into my car. They sent me links so that I could review what needs to be done, they don’t start on anything until I send my approval, which I appreciate so much. I feel like a valued customer, and I’m happy to be with Fred Haas Nissan.

my salesman chris Bernard he was so helpful helping me purchase my brand new car at first i was doubting myself thinking i wasn’t gone be able to get my car but he helped me feel much better about the whole process and he made the process so much easier. I 100% recommend him .

Johnny Boy was a pleasure to work with. He was very knowledgeable of the vehicle and really expedited the process from start to finish. He worked hard to get me in my price range. He also took the time to review all of the features of my new Nissan Maxima. I definitely recommend him for anyone looking to buy a car. A really cool guy!!

First time using the service department at this dealership and it was a great experience. The service manager Gerald was absolutely amazing! He was quick, efficient, knowledgeable, and had great customer service! Above and beyond in all aspects, would highly recommend working with him and his department.

Service Advisor was nice, helpful and professional. Facility was clean and comfortable. Fairly strong exhaust fume smell in center portion of waiting area at times.

This was one of the easiest car buying experiences I’ve had. After expressing interest in an SUV, Star Norris responded via email asking my preferred method of contact. For me, it was via text. Star walked me through the appraisal of my trade-in as well as got the ball rolling on the purchase of my preferred SUV. No haggling. No hassle. Just simple. When I arrived at the dealership, my SUV was waiting out front for me. Adrian, in Financing, also clearly explained my options and wasn’t pushy. Great experience!

Frank Ambless was our Salesperson and he did an awesome job explaining everything to me and my spouse. My wife was trading in her vehicle and just wanted something newer. We were given more than we expected for our vehicle and was satisfied with our new vehicle. Frank held our hand they the entire process and made sure we was comfortable with our note and our vehicle overall. Will definitely be visiting Fred Haas and Frank for our next vehicle purchase. Will highly recommend Frank.

I was looking in the market to get a new car. Originally, I had no plans on buying a Nissan, as last resort to just “go see”, I ended up completely changing my mind and loving the Nissan Rogue. I had a great sales representative - Coby, who helped make the purchase and decision easy. He was not at all aggressive on trying to get the sale. He provided lots of information, ensuring my fiancé and I could have confidence in his expertise. I was promised to get my car by a certain date and it actually arrived 3 days early. Imran, was the finance manager that helped go over the paperwork. He did a wonderful job at explains the details, trying to ensure we knew the pros and cons to each section of the documents, while also making the process feel personal rather than “all business”. Overall, I am very pleased with the experience I had. I would definitely recommend stopping by to anyone looking to purchase a new vehicle.

I would give 10 stars if I could!! I have never had such a wonderful experience purchasing a new vehicle! Kaylum Fontenot, my sales consultant, went above and beyond my expectations and continues to make sure that I am satisfied with my purchase! From start to finish I never felt pressured or rushed to make my decision and every person that I encountered was professional and helpful. The dealership it's self is lovely and the service department is very clean! I feel confident that my vehicle will be well maintained and serviced in their hands. I highly recommend Fred Haas Nissan for your vehicle purchasing needs!

Johnny and frank really helped me to get my 2021 Nissan Rogue. They listen to my needs and we’re able to get me good deal. I recommend them to all you all in need to get a new vehicle. Thank you finance guys. Thank you Johnny

Johnny Oloh my sales rep. was fantastic! He ensured I got the best service and deal possible. He was very patient, answered all my questions, and took the time to explain all the in and outs of my car to me.

Had another great experience purchasing a vehicle from Fred Haas. Today made the second time my family has purchased a vehicle here. This is also my second Nissan truck and I couldn’t be happier. Frank Ambless made the process simple and he worked his magic to make sure I was satisfied throughout the entire process. I’d highly recommend him to those seeking to purchase a vehicle.

Have had poor experiences with the service department, from inconsistent information provided by service advisors to incomplete work that rendered my car unsafe to drive however released, only to get a frantic phone call from the department to bring the car back because they forgot to complete something during the repair. I realize that this location has overall good reviews but if you consider what has happened to me, you can only be lucky so long before something goes wrong with your vehicle on account of this locations leisure like attitude towards safety and what seems like zero accountability. I am taking my business elsewhere and for those of you that gave Fred Haas Nissan service department good ratings, please check the work they do to your car to make sure all is right and safe before you drive off!

The service person was good. My problem washing being charged again for a service that was free. I also asked to speak with the service Manager/Director to discuss this issue but that person never bothered to come and speak with me. This to me is extremely poor customer service and my business is not welcomed or appreciated.

Fred Haas Nissan met my needs. Kaylum Fontenot did a great job to ensure everything went smooth. I will return for future auto purchasing.

Awesome experience. Kaylum Fontenot is a pleasure to work with. Good listener, no pressure, & excellent communications. Kaylum found me the truck with all my must have features and at a price in my budget. Thank you to Kaylum and Fred Haas Nissan.

Shout out to the Service Department at Fred Haas Nissan! Antonio has provided top-tier customer service - I appreciated his professionalism and timely responses. I can always trust the FH Service Department to take care of whatever issues I’m having with my vehicle! I’d also like to give a shout out to Kay Musil, the Rental Manager over in Service. When my vehicle is in the shop, I can always count on her to have a rental available and ready to go. Overall, another great experience at Fred Haas Nissan and I highly recommend their Service Department for any and all vehicle maintenance needs!

I would like to share that I received excellent service, 5 star rating, from service advisor, Reinaldo Fuentes. Mr. Reinaldo, took the time to listen to all the reasons I went by Fred Haas Nissan. Upon completion of all services, Mr. Reinaldo further went on to verify any recalls on my Nissan Roque. Mr. Reinaldo also kept his professionalism and friendliness when I returned back to the service dept. after I noticed the cashier had failed to give me paperwork required to purchase my annual registration sticker. When my vehicle is due for any other service, believe that I will definitely look for Mr. Reinaldo to be my service advisor. Thank you.

My husband and I purchased a Nissan two years ago and decided to come in and purchase another Nissan. Omer Sharif was absolutely amazing from the moment I walked in, going through the finance and delivery of my brand new vehicle. I am so appreciative of his amazing service and I highly recommend him to anyone!!!

Linden Collins has been the best car salesman I've ever encountered. I didn't have to ask for anything. He offered and did everything within his power to get us the vehicle we wished to have.

Thanks To Johnny Boy Oloh I Was Able To Get A Rogue That I Didn’t Know I Needed. Customer Service Is Great Didn’t Feel Attacked Like The Typical Car Sales Person. Definitely Recommend For Anyone That’s Looking To Buy A Vehicle

Communicated with friendly, knowledgeable staff, especially Tim Doerr in the Service Department and also Kaylum Fontenot in the Sales Department. I'm considering purchasing a 2022 Nissan Rogue soon.

As a first time buyer I looked at a lot of cars and had my mind set on one car in particular. Johnny came out greeted us with a smile and helped me with my purchase. The original car that I looked at was no longer there but he was so helpful at finding me a great deal and scoring my new Nissan Rogue. The process was easy as can be for a first time buyer and he went above and beyond to make sure I was comfortable and well informed through the whole buying process. Johnny was a big help!

We went to look up for a new car... not expecting to buy right away, but the sakes associate was really good and the finance team worked with us. And the car we ended up leasing met all the requirements we were looking for. The best.. they took my 2 years old leased car and took care of everything.

My advisor was Joshua Ojeda. He did a great job with his communication and keeping me informed! Perfect handoff with my vehicle as well. Brought up when I got there, so it wasn’t just sitting in the traffic of other vehicles! Great experience.

Sales Associate Omer Sharif was very helpful and understanding in helping us at the dealership. He was willing to go above and beyond in helping meet our monthly payment requirements and gave us a great rate in the end. We have been with Fred Haas Nissan for a while now and they always take the best care every time and are very helpful.

Buying my first vehicle with the company was great they made me feel warm and welcome.I suggest you talk to sales consultant Kaylum Fontenot he was great on finding me the right vehicle I wanted to purchase with the right criteria for me.

Had a issue the first time we visited the dealership to purchase a used car and they really tried hard to remedy the problem. They kept us updated constantly regarding the used vehicles that were available and coming soon. They were extremely helpful when one became available that we wanted. Our sales associate Kaylum Fontenot was a great help in getting the deal done on the car and worked diligently to make sure we were satisfied with the terms. I would definitely recommend Kaylum if you are searching for a used car at Fred Haas Nissan.

Mrs.Star and Mr. Jessie in the sales department both are absolutely great ! And I don’t mean this lightly. Both Star and Jessie made sure I was good even after my purchase. She would check up on me every now and again and spread kind words to lift my day. That’s why it was a no brainer when going back to her for my second vehicle. When they say they can work with you, THEY WILL !! Most sales reps don’t even care after you purchase. They just want to sell you a car. But these two, are professional and knowledgeable. I couldn’t feel more appreciated at a car dealership. Jessie helped me with the detailing and proper PDI of my vehicle while Starr was out. Made sure I was ok after I drove off the lot. I’m bringing my mother and fiancé back to show them why as long as Star,Jessie and Imran are there, they need to purchase from there. I’ll be back guys 😉

I ordered some after market NISMO wheels for my 2022 Nissan Frontier PRO-X and had the greatest experience working with Joel Rodriguez -Parts Consultant. The wheels were on back order due to the pandemic and Joel kept me informed during the entire process. When the set of 4 arrived, Joel inspected the wheels and found that 2 wer scratched. Without hesitation, he reorderedtwo more to ensure the wheels were perfect! Joel was professional, thorough and kind and i will order all my accessories thru Fred Haas Nissan because of Joel!!

I came to this location in hopes of getting my dream vehicle and guess what I GOT IT! I worked with Kaylum and he had to be God sent because this was the most painless and edifying experience. He kept me encouraged when I became doubtful. I thank you Kaylum and the dealership for providing an excellent service. If you're reading this review, find Kaylum, you won't be disappointed!!!!

Mrs.Star was so nice, very helpful and very welcoming! She did a great job and answered all of questions about the vehicle. She also help me setup all my accounts for the car. Ms. Patty was also great. She explained everything to me in a way that I would understand. She was very helpful! I definitely would recommend this dealership!

I had a wonderful experience at Fred Haas Nissan Tomball. Frank Ambless helped me with my car buying process, and it was great working with him. I told him what I was looking for and he showed me the options they had available. After picking a vehicle he showed me how the vehicle worked, and what was included in my deal. Financing was seamless and they were transparent about everything. If you’re looking for a vehicle see what they have to offer!

I just purchased my third vehicle from Fred Hass and Mrs. Star Norris! She is the absolute best salesperson in all of Texas! She has come through for me time and time again. Star and Fred Hass Nissan will go above and beyond to put you in a vehicle. I would also like to give a huge shout out to Mr. Imran Sharif! He also went above and beyond to get me the absolute best interest rate! They treat you like family and I feel like I can call Star and Fred Hass family! Please do not waste your time at any other car dealer. Do yourself a favor and go to Fred Hass Nissan!

Omar was a wonderful helper, the whole time we were trying to get the car he was very engaging and helpful, we were recommend to meet him by our aunt who has shopped here before and we couldn’t be more than happy to be helped by Omar sharif. This was my first ever car purchase and I’m glad that Omar was the one to guide me through the process, I hope more people go to him to have the same experience. Thank you Omar for your great service!!!!

Amazing customer service without pushy sales people! We tried multiple dealerships and could never get a good deal. We finally went to Fred Haas Nissan and spoke with Kellum. He did an amazing job getting us a good deal and what my husband wanted. He went above and beyond with his customer service!

Kaylum Fontenot at Fred Haas Nissan was a very respectful and polite sales person . He wasn’t a hassle he told me to take my time and thank about the vehicle I was buying or wanted to buy. I will refer him to anyone that wants to buy a Nissan vehicle. Thanks again Mr. Kaylum Fontenot for helping me .

I had an amazing car shopping experience with salesman Derrick Thomas! Not only was he patient with me through my indecisiveness on purchasing a car, he was very knowledgeable. Derrick walked me around the vehicle prior to my test drive to explain every aspect of the car to me. You'd think he built the car himself. Looking for a car go see him, you won't be disappointed.

I had a rough experience at first, wasn't happy with my sales person Vincent, as he doesn't care about anything but making a sell. I bought a car I had to put in the shop 4 days later. A week of it being in the shop it came out driving just as rough as it went in. After feeling very disappointed and just wanting my money back, I was helped by Steve. Who gained my trust and confidence back and help me get into another car that I was very happy with. Big shout out to the General manager for making sure I left happy.

This was our first car ever in the USA. Tania and her team made our experience amazing. We were able to purchase our favorite car. There was no pressure and Tania was very patient. She went over all the features in the car and services included with the purchase. We will for sure return when we are ready for our next car.

My Advisor, Rey, at Fred Haas Nissan in Tomball, TX was amazing! He was very kind, patient and informative in regards to all my questions. He kept notifying me with updates of the status of my car's service and was compassionate when speaking of delays which was comforting and prevented me from getting anxious and impatient. I live in McAllen, but have decided it's worth the trip to have my car serviced with Fred Haas Nissan whenever possible.

During this chaos it is difficult to find a car on the lot ready to be bought on site. I came to this Nissan because they were able to promise me a car to drive off in faster than the others. I didn't have a vehicle to drive during the wait. I was accommodated by my salesman Frank. This dealership takes pride in making things right. If you are not happy, they will provide a solution. I appreciate this dealership and will recommend business to them anytime.

Gerald in service was very easy to work with. Super friendly. Called me halfway through the week to tell me parts were still on track to arrive as planned and make sure I didn't need a rental car. Job well done!

You can go anywhere to get your car serviced, but the customer service I received from the moment I called to walking out the door was second to none. Samantha in the rental department was so nice and Rey Fuentes in your service department went above and beyond on everything and made sure I was informed and felt comfortable with the work being preformed. Thank you!!!

Came to get my car serviced and I was more than satisfied. Thank you Dain and Gustavo. I refinanced my car and the process was quick and smooth. I appreciate the entire finance office and also the two sales representatives, Frank and John. Been a family member going on 3 years and the relationship with this dealership continues to grow.

I leased a car here 3 months ago and it was a positive experience. Areeba was amazing and she helped me out a lot! She also keeps on following up with me to check if I’m satisfied with the car and if I need anything. It was a great service all in all.

Actually went with a friend for the second time to buy a car. I was there when he purchased the car and was going back to trade in. I decided I would like to buy the car he was trading in. To my shock they were trying to sell it to me for $51,000. When they gave him 33, 000. Have not felt that cheated and lied to before. I have purchased about 12 cars in my life and I must say that this was the worst experience ever. The sales person Star was excellent. Good luck to all.

Sales & staff are amazing.. didn’t feel uncomfortable at all. Fast process. All but great things to say about Fred Haas Nissan. Frank Ambless helped me find my Audi S3 & I couldn’t be more grateful. Trust me ask for Frank if you need any help.

Always a great customer service experience at Fred Haas. Frank, the Floor Manager was very helpful and went all out to discuss a trade in for my Nissan I previously bought from Fred Haas. I highly recommend the dealership and will return here again.

Our experience was excellent. Everyone at the dealership was courteous, professional and made you feel like family. The buying process went smooth, felt no pressure very comfortable with the overall sale. Thank you

The ONLY reason this is a two-star instead of a one-star review is because of the salesman. Jose was friendly and knowledgeable, and I wish we could have made a deal with him. However, tacking on FIVE THOUSAND DOLLARS to the sales price of the vehicle for accessories that I neither wanted nor asked for is not okay with me. I've purchased my Nissan vehicles at a different dealership and never ever been surprised by something like that. To top it off, one of the managers was extremely rude, talking about how he's trying to "be fair" when fair would be to not charge your potential customers for unnecessary additions just to make an extra buck. When I also got misogynistic vibes from that manager, it was an easy walk for me.

We have been getting both of our Nissan vehicles serviced through Fred Haas & have found our experience very satisfying. Gerald (Service Advisor) has been our go-to advisor & has been very helpful during our visits. The service experience overall has been exemplary & we would highly recommend him..

My husband and I went into the dealership today with it on our minds that we were just going to look for a car. I had a 2020 Dodge Laramie that I didn’t really want to part with but needed to because of my work. I must say that Craig Cecil, our salesman, was THE BEST!! He knew how torn I was about parting with my truck. He was sensitive to my concerns and made sure I was going to leave happy. Needless to say, we left in a brand new 2022 Nissan Maxima Platinum S! My husband and I had a great experience with Cecil Craig our salesman and Patty Maldanado, our business manager! You must go see Cecil and Patty, you will not be disappointed!!

Had a great experience with Fred haas Nissan, great people, clean area, great overall review on this dealer. I just recently came in and purchased a 2018 Silverado from kaylum fontenot, he was a great man and a good friend too me he worked and played with all the numbers too we’re I want them. they worked really hard with me and I’m glad that Nissan has a great guy like him, he goes over and beyond for you. if your wanting a great experience and great sales person go too Fred haas Nissan and ask for Kaylum you will not regret it I’m a very happy customer

Fred Haas Nissan was by far the best dealership to listen to the customers wants and needs. Star Norris was exceptionally professional and so knowledgeable about the Rogue I purchased!

I came in on 07/11/2022 for my appointment at 5:30pm. My fiancé and I were looking at a 2017 F250 King Ranch. Upon arrival and inspection, we found a few flaws on the vehicle which included dry rotted cold side intake pipe, seized sunroof, cracked driver side taillights, broken passenger AC vent, unplugged water to fuel separator filter sensor, and misaligned doors, which is NOT the reason why I am leaving a one star review. Seeing the flaws, my fiancé and I were still interested on purchasing it. My salesman (which was extremely helpful by the way), assisted me through pricing. The dealership quoted us internet price which was $48,900 and some change. They ALSO wanted to charge a $5,999 “accessory” fee, which I found ridiculous for a pre-owned vehicle that had flaws as I mentioned, and mainly the cracked cold side intake pipe which shouldn’t even pass state inspection in the first place. Anyways, this still isn’t the reason why I am leaving a one star review. My salesmen mentioned that they approved my offer, which was internet price, and $1500 accessory fee, and they sell me the vehicle as is, minus the dry rotted intake piping because that needed to be fix. We were ready to sign the approval letter, but our salesman tells us to wait, because a customer who walked in an hour AFTER us wanted to pay the full accessory fee. Personally, I feel like if I got there first, I should have first dibs. Shame on Fred Haas Nissan for giving me the low blow after accepting my offer, then revoking it to another person who came in an hour after me. To me, that shows how this dealership represents their customers. Money over customer satisfaction and loyalty. Again, my salesman was very helpful, one of the best one I’ve had. Just wish I could have closed the deal with him if management prioritized customer over profits. Will not be going back to this dealer ever again, as we wasted 2 hours out of our day, just to get turned down on an offer that was accepted to another customer who showed up an hour after us.

First off i wanna give a big thanks to Kaylum for working his butt iff to get us the deal we wanted!!! Him and the finance manager worker together to get the job done and made it the easiest experience at any dealer we have been too!!! We will definitely be buying another car/truck from Fred Haas Nissan !!!

Horrible customer service from Frank Ambless. He bluntly won’t answer text or phone calls if you need anything once he has made the sale. Basically no customer service. Customers are only good for a sale and that’s it. He sold me a vehicle for my mom who has an eye condition and it’s hard for her to drive long distances, so he promised he would deliver it himself… guess what after several phone calls and text no ETA or communication as to when the vehicle would be delivered. First rule in sales COMMUNICATION!!!!

Go see Frank Ambless. He will hook you up with a great car at a great price. Started in Katy and drove to Tomball to get the best price! Thanks for the deal and the friendliness.

Customer service at Fred Haas Nissan was extremely poor. I have financed vehicles before without any hassle from prior dealership's (Ford, Chevrolet, Acura). Fred Haas Nissan is the current dealership with whom I financed my vehicle. I understand the times we live in due to the strains in the economy and shortages all around. It baffles me to know that you must sign on the dotted line and finance a vehicle without test driving or nonetheless seeing the vehicle. They get upset with you because the first salesman (unknown name/never introduced himself) and I could not communicate due to the strong language barrier. Frank goes on by stating "we have the car you want with gray interior (color I never wanted) we work out the numbers and then you get the car. I don't understand what the problem is." I asked for my keys and they make wait 37 minutes before having to ask somebody in finace to retrieve my keys. I had my vehicle serviced here during its scheduled maintenance, I will no longer service my vehicle at Fred Haas Nissan. I will look at another dealership and hopefully have a better experience. Like Frank said " we need your business!" But Fred Haas Nissan cares little to none about the buying experience. I am glad the experience was recorded via audio and video. I look forward to the counter response to the above. I would be glad to share the content as attachments.

So, we started the day out going to get my wife a jeep at another dealership. The jeep threw a code on the dash! Long story short we left and went to lunch. And, searched the internet for another jeep we found one at Fred Haas Nissan it was the first one that pop up on my search and now I know why. They took the best care of my wife she found the exact thing she wanted. If you are going to buy a vehicle then you have got to speak with Johnny Boy Oloh and Frank Ambless these guys were the dynamic duo working with the finance team. Thoroughly satisfied with the dealership and the whole experience! I wish I could give them 6 stars!

Johnny Oloh made the buying process smooth. Very helpful and answered all questions we had. He worked around our schedule which was a plus for me. Very respectful and understanding and gave us enough time to decide our purchase with no pressure. The way I found my vehicle is definitely a funny story. Thanks Johnny! I definitely recommend Fred Haas Nissan. Ask for Johnny Oloh!

Omer helped me out tremendously. My previous car broke down unexpectedly which forced me to buy a new one. I arrived to Fred Nissan with my mind set to a pre-owned Nissan Sentra that I saw online. After talking with Omer I walked off the lot signing for a brand new 2022 Nissan Sentra with an amazing ARP. Omer was very personable and provided me with a car better than what I expected. I told all of my family about him so the next time they are looking for a car they know to come to him.

After a few discussions, the Fred Haas sales team and I were able to negotiate a fair deal. We love our car and plan to purchase our next car with Fred Haas. Thank you for all your help!!

We have been looking for a vehicle and got referred to FredHaas Nissan. Margaret and patty where very knowledgeable and patient. Service was great! They were very polite and understanding. Went out of their way to help us. Thank you ladies!

I haven't had such great luck with them since I did my purchase. It's been one thing after the other. Just yesterday they called me to say my plates where in and that they had come in on the 14th but apparently they had no contact number. How can you have no contact number. They said if they mail it I said no they can probably loose it in the mail might as well go pick up. If I knew I would have gotten such bad service since the beginning I wouldn't have done the purchase there.

Kaylum frontenot offer the best services we were well taken care of he let us know the details of vehicle. provided great information on the whole process of buying our first with him.

Drove an hour away so they can add on $5000 in accessories on top of online sales price. According to the sales guy he said that online price is click and bait that windows tinted have been added on the vehicle and that THERE PACKAGES ARE NOT OPTIONAL. WE LEFT RIGHT AWAY.

We drove 2 hours to buy a jeep at another dealership and they couldn't make me happy. Came over to see Johnny @ Fred Haas Nissan and he made it happen! Driving out with my dream jeep. Thank you Johnny! You made my year!!!

Great service! Dwayne in finance and Jermaine the salesman did a fantastic job helping me get my car! I didn't feel pressured at all. Not once. To buy something I didn't want. It was my first time to this dealership and I could not be happier. I really enjoyed the experience there and they worked with me to get me where I wanted to be. They gave me all the information I needed and helped me make the decision. I plan on returning to this dealership for maintenance to take advantage of their Family Plan, where you get discounts on almost everything, and ALOT of stuff for free! They really do take care of you here. Thank you Fred Haas Nissan for helping me get the car I needed! **update 7/21/2020** Got a second vehicle! A truck!! William Stark and Michael Rodriguez really put their game out there!! They helped me out a SECOND time, doing the needful. I can't express how happy I am about our new vehicle. Their care, patience and acceptance is something I love about this place. Michael really took great care of us. I am so thankful for his help and support. We are definitely a Nissan family!! Thanks Fred Haas for everything!

UPDATE: Too bad I can’t write new review every time I buy a vehicle from Fred Haas Nissan. As always service is excellent every single time. Just bought a new Nissan Murano Platinum for my wife 2nd Murano in as many years. Also a great place to shop for quality used vehicles. Bought 2 BMW 3 series for my 2 daughters with extended warranty. Both BMWs were checked inside out and before handing the keys they made sure all the services were performed and they filled up the tank plus one free oil change and free state inspection for as long as you own the vehicle. Great waiting lounge with comfortable seating . Snacks and drinks on the house! Excellent shopping experience. GSM Irfan Siddiqui and my sales person Steve provided outstanding service. I definitely recommend Fred Haas Nissan. Had issue with Front Radar, took it over to Fred Haas Nissan, after couple of attempts service Manager Jim took care of the problem. Kept me updated all throughout.

Areeba Shaik is the best salesperson!! She made buying my new Nissan Frontier so easy and she’s very knowledgeable about the vehicles.

Great experience, Star helped me out and they all made sure i understood the everything along the way. The price they told me was the exact price i am paying not a Penny more. Star also wasnt to pushy like other car sales associates can be. She asks you questions to make sure that your getting exactly what you want and doesn't try to up sale you every couple minutes like some of the other places do.

Fred Haas Nissan is a great dealership with an even better staff! Melanie sold me a 2018 CPO Nissan Murano SL Midnight Edition; this being my first car buying experience, I was a little nervous from the preconceived notions about car salespeople, but Melanie made the experience extremely enjoyable. She was so sweet! She never tried to push me to buy something over my budget or that I wasn't interested in and made sure I was entirely informed about each car I had an interest in. Having a saleswoman like Melanie was a breath of fresh air and made purchasing my first car an even more memorable experience. When the time came to move over to finance, we worked with Mario. Mario made the dreadful financing process fun and light-hearted. I was always comfortable and didn't feel pushed to make any decision I didn't want to make. He was very genuine and had my best interest in mind. I'm so happy I got to purchase my first vehicle from two of Fred Haas Nissan's best employees. I will definitely been returning when the time comes to buy a new car!

My sales man Paul was very helpful and quick and made my experience so smooth and if I had to get another car I would come back there and I would like him to be my sales man again

Tania was consistent with her communication and was a great help throughout the entire buying process. I have always shopped at this dealership. Very professional people. This was our second car here. Will come back in the future!

Simple, if you need a nice service come to Nissan and Ask for Kaylun. He will give you not just a great deal but a really quality and friendly service. We got the Nissan Sentra plus a really great deal, guarantee service and nice welcome. Thank you to all the great team to make it happen.

The service at Fred Hass Nissan is one of a kind. I have shopped at other dealers and now I can honestly say that I completely enjoyed my buying experience! Kaylum Fontenot was very professional and caring on what I was looking for in a car, he is the go to person for your next vehicle! The whole experience, from the sales floor to finance was just smooth. Rene Gonzalez was very professional also in explaining to me the financing aspect of my car. Fred Hass Nissan has completely changed my point of view on buying from a dealer! They completely represent their reviews. They definitely make you feel like Family. Once again...Thank you very much to everyone!!! AAAAA+++++ HIGHLY RECOMMENDED!!!!

Spanish speaker Cashier very rude and unprofessional, she spoke to me about signing paperwork gave me car keys and did not provide further instructions to get to my car. I waited for 15 mins walking around trying to figure out if I needed to go look for my car myself or wait for assistance for, I asked a service tech, he sent me to the cashier the cashier responded me with an attitude and sarcasm I had to go to the lot and look for my car myself under the rain I do not recommend Fred Haas Nissan for service on your car

Purchased some illuminated kick plates for my 2021 Murano and had them installed today. Reynaldo from the service department was his usual efficent , informative and friendly self. Every time I visit this dealership for service,Reynaldo has always kept me abreast of status of my vehicle and patiently explains the processes which are required for my vehicle. Would definitely recommend.

I had the best experience at Fred Haas Nissan. Go see Johnny & he will provide the best service. Imrion in Finance explained everything thoroughly and got us taken care of quickly!

Our salesman Johnny O. was very knowledgeable and helpful. The sales manager Frank A. was also very helpful. Friendly staff, they were very patient when my husband and I were indecisive. Overall I am happy and I will refer all of my friends and family to them. Fred Haas Nissan will not let you down.

We had an amazing experience purchasing our vehicle from Star Norris! Began communicating with her back in early December of 2020… backed out 2 times before coming back a 3rd and finally being in a position we were ready. She was so personable and caring. Didn’t feel like “we were just a sale”. Highly recommend! We love our car

I brought my car in for an oil change and break service. Tim and Rey took great good care of me and in a timely manner. 5 stars!

I would’ve bought my third truck in three years from them however I will not continue to be lied to and disrespected. The sales team doesn’t take time to listen and the sales manager wasted my time. Couple this along with the issues I’ve had with this dealership before I will just do the simple thing and take my business to another dealership.

Took my car to the dealership to be serviced. Requested shuttle service. Shuttle was a no-show for more than an hour. Messed up my plans for other appointment that day. Had to stay until the servicing of my car was done. Sent the feedback on the abysmally poor shuttle service to Laura and the Fred Haas Management team. It has been more than 2 weeks since I provided this feedback but they could not be bothered to respond. Providing complimentary services like timely shuttle rides is something that most dealerships have available for their customers. Truly disappointing that Fred Haas could not be bothered with catering to a wholesome customer experience!

Service work was performed as promised, shuttle service fantastic. The only reason for not purchasing a new vehicle from you is the discontinuance of the manual transmission and 4 cylinder engine in the frontier. Bad decisision on Nissans part, Ford went down the same road with their Ranger only to come out with a larger and much more expensive truck. Why doesn't Nissan think about fulfilling a niche in the market to offer a truck that is just a runaround and everyday truck. Me, I have 2 trucks, the frontier which gets driven on a daily basis and a 1 ton truck which may get driven every two - three weeks, when a purpose is created. What good does it to chase after the competition, when you already have a good product, that is offered in limited supply because other manufacturers have gone a different direction.

Kaylum, Omar, and Daine where instrumental in providing the customer service level that is expected from dealerships. I will continue to do business with Fred Haas Nissan so long as they continue to treat the customer right.

Fred Haas Nissan takes such good care of their customers, as a first time buyer this process is always scary. I went to a few other dealership and I was a little overwhelmed and worried, but coming here Johnny (John Oloh) really put me at ease and after the test drive and going over every detail with him I was ready to take my new 2022 Sentra Home ! Thank You so much to each and every department. Manuel in Financial was very informative, he was able to answer all of my questions before signing and really made the rest of the process as smoothly as possible. Here’s to a New Year, and a New Car ! & Thank You Johnny, Manuel and Fred Haas Nissan!!

Very pleasant salesman Johnny and finance manager Patricia made this purchase easy, fast, and professional. I have never experienced such a wonderful car dealership purchase!

Omer from Fred Haas Nissan has great customer service. Omer was extremely helpful and considerate throughout the entire purchasing process. If you’re looking to get a car from Fred Haas I would recommend him. Overall, our experience with the dealership was great but having someone that understands your circumstances, listens to your needs, is very knowledgeable and has a willingness to go out of their way is what made our experience better.

It took over 2 hours just to do an oil change. No one ever came to me and let me know what was going on. My appointment was at 11:30am and my car was not put on the stand until almost 1:30pm. A suggestion for Fred Haas Nissan....if you aren't able to do the work in the time you said it would be done, check on your customer and give them the choice to come back another day.

I have the worst I mean worst car issues with my Nissian Armada. It’s literally a guessing game if it will start everyday. Service department is a challenge to deal with as well. Do not buy. Looking forward to getting rid of this car. My husband has a Titan and same issues. Never buying a Nissian again! After 8 hours got home and noticed my hood all bent on one side. Popped the hood and found electrical tape. They must have really jammed hard to close my hood back. Sloppy if you ask me. Do not go here.

Rey was absolutely awesome from start to finish. He was honest about the expectations and kept me informed throughout the process. The “2” for how likely to refer a friend to Fred haas Nissan is strictly due to the finance department… The experience that we had through the finance department was a nightmare… I felt pressured and the finance manager would not take no for an answer. After making the finance manager aware that I was going to refinance he made it abundantly clear that I am needing to wait 90 days before I refinance so that he can get paid. Because of my experience I would never refer friends or family to Fred Haas Nissan.

Johnny Boy did exactly what he was supposed to do! Cut all the corners for me and helped me with all the questions I had. A very very smooth experience for my first car purchase!

My mom just purchased a Nissan Rogue this weekend and let me tell you, this was the smoothest, stress free experience we have ever had! Sales person Johnny Oloh and Charlie sales manager were super helpful in find the perfect car for the best price! So happy with the overall experience and will for sure be returning. The best part is the Johnny tried his best to make the whole process enjoyable, quick and efficient.

Johnny did such a great job with answering all questions about our sale and helping us feel comfortable with our purchase. The financing department did an amazing job to work with us and make this purchase happen. The paper work process was simple and easy, and we are so excited about our new truck! Great service overall!

I came to Fred Haas Nissan a couple months ago just browsing, Johnny Boy came out to assist me and boyfriend and took us on a test drive in an adorable vehicle. I came back today with my mother and sister who have both had a couple bad experiences with salesmen who have tried to take advantage of them in the past. The trick was, we had already had a bank draft to purchase the vehicle but we didn’t tell him until we finally found the perfect car. He 🤦🏽‍♂️(Face palmed) and said “let’s get you into this car today”. Johnny stuck with us through the whole process took us on a couple more test drives and found us the perfect car that fit directly in our budget. I will probably never buy another car from anyone else he was very patient and understanding!

We came to Nissan Fred Haas looking for a new car. We were very kindly greeted by Omer Sharif and started browsing for cars. They were very patient and listened to everything we had to say. We were able to come to our budget price despite the current market situation. Overall great experience! Would highly recommend !

This dealership was amazing! My sales agent Jeff Haralson understood what I needed and met my expectations and even went beyond them. He took his time to go through every detail and find a solution for my needs. Super grateful and satisfied with their service.

Great experience at Fred Haas Nissan! My wife needs a new car for our growing family and Coby made it happen. Worked hard for us to help us get what we wanted! Made it also feel like we mattered as people and not just customer number #5 that walked through the door. Plus it wasn’t an all day event. Great experience thanks to Coby.

Rey was excellent in helping me with my needs. He also kept me up-to-date with the status of my vehicle, which is helpful since I had so many meetings that day and I could not stay too long at the Nissan Service Center. In fact, I also thank the technician who did my vehicle inspection and helped fix the scraping noise from my car - thank you for saving me extra cash that would have made my finances strained if I needed a major repair.

Great experience. I went knowing what I wanted and the salesman helped me get it. Today I left with the car of my dreams. Thanks Fred Haas

I purchased a Nissan here back in June with Salesperson Austin Aurres. He's such a good help.. He has good customer service, and knows what he's doing. I recently went for Service and Austin was moved there with the same great service!!!! Love him!!! Great Job!

I had requested a quote for a vehicle online and after a few days, nothing was received. I tried their buy @ home feature to get a price and noticed Taxes/Fees were $6,000 ontop of the advertised price of the vehicle. I finally got an email back and let them know I scheduled an oil change for my car at 9:15 a.m Friday to discuss appraisal/potential trade in for the new vehicle. I left the dealership at 12:30 p.m after arriving at 9 a.m. with not a single sales employee talking to me. When I get home, I noticed the vehicle I came in to discuss about was sold. I have purchased 6 different cars from this dealership for my family over the past decade, but I think my business is better served elsewhere at this point. At least be professional enough to tell me you sold it instead of making wait 3 and half hours in case the deal fell through.

The experience was Great! Star Norris is the reason why I came back to this dealer since I live in Kingwood n the dealer is about one hour away From home, but I had such a good experience with Star when I got my Nissan Titan Pro 4X that I promised her I was gonna comeback for a Nissan Armada Platinum for my wife. Star is very understanding n knows the products her customers wants if she’s still around I’ll be back not just for service but for a third car for my daughter!!

Star Norris is absolutely the BEST car salesperson I've ever met. She was extremely patient with making sure I understood everything there was to know about my new purchase. I am overly impressed with the professionalism of Mrs. Norris, Mr. Jessie Norris, and the entire team at Fred Haas Nissan. Everyone was so polite. Mrs. Star has a customer for life!

I am from San Antonio and could not find any dealer who was willing to work with me on vehicle price and monthly payment. This dealer went above and beyond to meet my payment requirements and had the deal ready to go within 24 hours that just required my test drive and signatures. I will definitely stay in the Fred Haas Nissan family moving forward!!

Johnny Boy, is a great salesman. Please go buy a car from him, is wonderful. He makes thing go by fast.