FirstLight Federal Credit Union N Zaragoza Rd, El Paso
+1 915-562-1172
https://www.firstlightfcu.org/
2200 N Zaragoza Rd, El Paso, TX 79938, United States
FirstLight Federal Credit Union Reviews
U
If I could give a zero I would this branch has the worst customer service, branch manager sits in his office no one is in there, he could be helping some of the people that are in the waiting area while the other 2 employees are busy this branch has become straight trash smh
Hi, Unknown. At FirstLight Federal Credit Union, we strive for great member experience and we apologize to hear of your experience. Please call us at 915-562-1172 or 1-800-351-1670 if you have additional questions or concerns that we can assist with. We hope to hear from you soon!
M
I went in to make a mortgage payment and to replace a card . The payment went without a hitch , it was done through a virtual teller. The bank wasn't busy at the time but went able to help me. The receptionist was busy with another member but there were two other employees that were not with members. The receptionist asked another employee but she was helping out another member. It wasn't until I left that one of the employees came out of their office and into the parking lot wanting to help. I was wanting to use this office because it was closer to home but I will be using the Lee Trevino office for my banking needs.
Thank you for leaving us a review, Melinda. We'd love to hear how we could improve our member experience. If there's something that we can do to improve your experience, please call us at 915-562-1172 or 1-800-351-1670 to assist you further. We hope to hear from you soon! Have a great day!
J
Very bad customer service and rude manager. Won't let my husband take out his money out of the bank because of expired DL. Even though he has an appointment scheduled for a new one.
We appreciate your feedback, Jazmin. If you have additional concerns regarding your experience, please call us at 915-562-1172 or 1-800-351-1670. We would love the chance to resolve any issues.
A
There’s always and excuse with this branch. 👎
Hi, Art. We are sorry to hear about your experience, but we thank you for sharing this with us. We would like the opportunity to make this better! Please call us at 915-562-1172 or 1-800-351-1670 so we can assist you with your concerns. We hope to hear from you soon!
l
I've never had a single problem
C
Inside is a very modernize way of banking, there's only automated tellers and loan officers. If you are okay with modernization this bank is an easy in an out. The facility is very clean and well maintained and has one of the cleanest bathroom I have seen. They also have two ATM driver thru. Great, quick banking experience.
S
Extremely unhappy with this location. I have been a member for about 15 years and had no problems in the past. Just recently I deposited cash through the atm and the machine took over 70.00 from me, not depositing it into my account. Went inside to create an inquiry and no one has reached out to me yet(it has been over 2 weeks). I have called and have gotten no answers. Completely dissatisfied with this bank.
Hi, Sandra Harmon. At FirstLight Federal Credit Union, we strive for great member experience and we apologize to hear of your experience. Please call us at 915-562-1172 or 1-800-351-1670 if you have additional questions or concerns that we can assist with. We hope to hear from you soon!
p
This credit union used to be a good one.... but now with their stupid virtual service they just make you waste your time....take your money and go somewhere else
Thank you for leaving us a review, Paquiao. We'd love to hear how we could improve our member experience. If there's something that we can do to improve your experience, please call us at 915-562-1172 or 1-800-351-1670 to assist you further. We hope to hear from you soon! Have a great day!
J
I here FirstLight Federal Credit Union.
Hi, Jock. We appreciate the kind words and are glad we could provide you with a positive experience!
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FAQs
1. What Is the Contact Information of FirstLight Federal Credit Union?
You can call FirstLight Federal Credit Union via +1 915-562-1172. You can fill in our easy-to-use online form to submit your loan application as well.3. How Can I Get A Loan At FirstLight Federal Credit Union?
You can fill in our easy-to-use online form on their website. If you need further assistance, you can always check out our website and choose between various loan options to get payday advance loans.5. What Will Happen If I Am Not Able To Pay Back My Loan?
You can always contact your lender if you can't repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. If you default on your title loans online, you may lose the possession of your vehicle.
2. What Is the Address of FirstLight Federal Credit Union?
FirstLight Federal Credit Union is located at 2200 N Zaragoza Rd, El Paso, TX 79938, United States. Take a look at the map and get the support you need from them without any hassles.4. Is FirstLight Federal Credit Union An Agency Or A Lender?
FirstLight Federal Credit Union is a Federal credit union that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our online partner lenders to get easy and fast online loans.6. Can I Get Bad Credit Loans from FirstLight Federal Credit Union?
Yes, it is possible to apply for loan without bad credit such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with bad to no credit.