FirstBank Mortgage Cool Springs Blvd, Franklin

Julia and her team were absolutely amazing! Great communicators that were efficient, caring, patient and responsive. They made the process of getting our property to closing so painless. When we ran into an issue (not their fault), Julia worked tirelessly to resolve it so that our closing went smoothly. I would highly recommend Julia and her wonderful team!

I have worked with Teresa Cepicky many times over the last few years. She is, in my opinion, one of the best in her field. I never worry after referring a client over to her, as I know her and her team work hard to make sure things go smooth. If you need a lender, Teresa is the one to call.

First Bank team member Lane Gerhardt provided exceptional client service when I refinanced recently. Lane’s knowledge, experience in the industry and ability to keep me up to date through the process was first rate! I have recommended two people to him since closing!

Bobby Matthews is an outstanding lending agent and so far our experience has been straight forward with FirstBank Mortgage. I also really like the mortgage payment website. It is simple and has great an helpful information.

Working with Chuck is great, he talks very plainly and explains anything that may be challenging to understand. He gives you options and explains the opportunities in each option. All around great to work with. He made purchasing a home very easy. I plan to have my mother use Chuck Klumb as well to purchase her vacation home. Chuck is very knowledgeable of the market and trends as far as locking in your rates as well. I could go on and on about FirstBank Mortgage and Chuck Klumb but I will just say I rarely ever give references on google and I am taking time out because I received what I felt was Top of the Line service. I definitely would recommend using FirstBank Mortgage.

We had a fantastic experience working with Martin. He and his staff are highly responsive and helpful as well as friendly. I would highly recommend working with Martin any purchase or refinance loan.

Highly recommend Dave. I’ve worked with him twice, most recently for a refinance. Easy to work with and delivered on everything he promised. Lowered my rate (which was already low) and they paid all closing costs. Saved me a good amount of money on monthly payment and made the entire process one of the easiest I’ve ever had. Very satisfied.

Martin and his team always handles our transactions quickly and professionally. We can always count on them to close on time and with the least amount of hassle. Thanks again team.

This team was absolutely the best… HANDS DOWN!! As a first time homebuyer I don’t think that I couldn’t have asked for better. The communication, response time and education was flawless throughout. Great job!!!

Bobby's ability to see what is coming down the federal pipeline and have his customers in the best position is incredible. I would recommend him if you are looking to purchase or refinance your home!

We have Loved working with FirstBank and their team! They used a whole team to help us get things done in a timely manner. THANK YOU!

FirstBank just saved me 1.25% on my mortgage. The process has been simple, uncomplicated and fast. I recommend them whether it is for your first mortgage experience or a refinance of an existing loan like I did. Check their rates before making a decision. Michael Dorris and team were great. Thanks to Dale Royse for the help and recommendation!

We chose FirstBank on a personal recommendation for a refinance and they were a pleasure to work with. Our turnaround time was really good considering the holiday season, the quotes were competitive, and everyone we worked with was a pleasure. We'd highly recommend the team at FirstBank Mortgage!

This is our first time working with FirstBank on a new property purchase in Utah. We have positive experience working with Weston Wood and his team. The rate was excellent, the fees were competitive, and really the best of all, is the personal care, communication, and customer service that are second to none. Thank you Weston and keep up the great work!

Let me just say Jason was incredible. I had been told by other lenders that being able to buy a house would not be possible. Jason worked with me every step of the way. He was personable, funny, and kind. He was always encouraging me and there for me. I’m so thankful God blessed us with FirstBank in this process. If you are ever looking to buy ask for Jason. He will not let you down!

Teresa and the team with FirstBank Mortgage were exceptional in everyway possible. They worked tirelessly, what felt like night and day, to get things started, keep things moving and the final closing. This is the only company we will continue to use now and in the future. We can not thank you Teresa and team enough for what you have done for us. Extremely happy customers.

Michael Dorris and his team are excellent! We have worked with them on multiple occasions. When we have needed something/had questions- Michael has always been quick to respond. I cannot recommend this team enough!

Todd Wiggins at FirstBank Mortgage made the refinance of my mortgage a very positive experience. He kept me informed every step of the way and handled the entire process with honesty and integrity. I would recommend Todd to anyone who needs help with a new mortgage or refinance. I sincerely appreciate his expertise.

Working with Julia and the First Bank team was the smoothest, easiest process when we bought our house. They had all the answers even before we asked, they were detail oriented and very communicative. No email went unanswered and we felt very comfortable with the entire process. Especially since we were moving state to state. These guys were simply top notch and I highly recommend them to anyone looking for a smooth house buying process. Thanks again guys!!

Excellent experience with Martin Bennett from FirstBank Mortgage! Would recommend him to anybody seeing a mortgage or ReFi. The process was quick and easy and Martin stayed ahead of things, always looking out for me!

This is our first experience with First Bank and we have been blown away by the level of customer service! We have worked with Julia and Margaret and they have been absolutely phenomenal through the process. They are extremely responsive, very knowledgeable, always available any time we had questions, and made a complicated process so simple and straight forward for us. We are so happy with our experience and will definitely be using them in the future for all our mortgage needs! Thank you ladies, we so appreciate you!

I worked with John Phillips and he was extremely helpful. He answered a lot of questions, paired me with resources and was very patient and knowledgable. I was a first time home buyer so I appreciated his exceptional customer service. I would recommend him and FirstBank for anyone buying a property with or without a realtor.

I have used FirstBank for my initial mortgage and now my refi and both Lane and Whitney are the primary reason I choose FirstBank. The process starts with the people that manage the process and they have always been open, honest, transparent and proactive.... That is a unique condition in the mortgage/loan process. I appreciate FirstBank so much for having such amazing people representing their business.

Julia Wilson and her team are awesome! They helped me through the mortgage process twice now. I would highly recommend them!

First Bank Mortgage and Bobby Matthews made my home buying easy. I was treated like family. He was always available to answer question and to put my mind at ease. If you are looking for a Mortgage Lender call First Bank and ask for Bobby Matthews.

Julia and Margaret make a great team! They provided clear communication from start to finish and helped me save on my monthly mortgage payment! 10/10 would recommend giving them a call!

Julia Wilson is extremely knowledgeable in the mortgage field. She works tireless for her customers day and night. She answers all questions in a very kind and understandable way. She made the process seem super easy and stayed ahead of the game every step of the way. She gets my vote for best in the business! Highly highly recommend her to anyone needing mortgage assistance!

Lane and Whitney were absolutely wonderful! They were true partners in the home buying process. They educated me on areas where I had less experience and provided thoughtful perspective and advice in areas where I asked for their feedback. I can't say enough great things about the team and their communication, professionalism, and friendliness - I highly recommend anyone give Lane a call that's thinking about buying a home!

FirstBank is the best! My husband and I are first time homebuyers and they made the process so easy and guided us through each step. We used Julia Wilson and I could not recommend her enough! 100000/10

We had a wonderful experience working with FirstBank on our mortgage needs. Lane and Whitney were a real help. They communicated with us thru every part of the process. Overall excellent experience.

Great company to do business with. I highly recommend them to anyone. Holy and Clint are a great team to work with. If you need a strong bank, First Bank is the place to go!

I wanna thank First Bank for making our home purchase easy and totally and painless. Everything went as it should have when they said it would. I will definitely recommend 100% use them in the future Thanks To the Whole team

Lane Gerhardt was very professional, friendly and reliable. Great with communication and got the job done easily and quickly. Would definitely recommend!

John Phillips and his team are simply the best you will find in the industry. I recommend his team to everyone - whether they're my clients or not.

Teresa Cepicky and her team are the best! Truly you are not a number here. She invests in her clients future with dedication and great attention to details.

Charles & Marinda Rice were wonderful to work with on our mortgage. They were always available to answer questions and made the loan process very easy!

Michael was great to work with and his team were on top of all assignments making sure all required paperwork was completed in a timely manner.

Bobby was very knowledgeable and pleasant to work with. He always replied back in a timely manner.

Martin Bennett is wonderful! We're first time home buyers and very intimidated by the process but Martin made us feel very comfortable and informed. He took the time to walk us through every step. He was always available to answer questions. Made us feel like we were his only clients. His team is also wonderful! So helpful and patient!

Bobby and his amazing team were outstanding! They made the loan process easy breezy and were on top of every issue. Do yourself a favor and choose Bobby Mathews team at FirstBank

I love the feeling of being #1 in their eyes, treated extremely well as if family from the start. John Phillips and Wyatt Jones have been my initial contacts, but I work with John's team of experts as well.

John Phillips and his team at First Bank were a pleasure to work with. His attention to detail and pride in his work culminated in my clients being able to realize their goal and dream of moving into their home. I would work with him any time and would recommend him to all. You will thank me.

Excellent experience. Teresa and her team were very prompt to respond when my husband and I had any questions. They always kept us updated on our loan status and let us know right away if anything else was needed from us. This is our second time working with Teresa to get a home loan and each time the process was smooth and uncomplicated. We highly recommending her and the Firstbank team!

Bobby and his team were patience enough to take the time to answer any questions we had about the process. We truly appreciate that, especially being First Time Home Buyers.

My husband and I are obsessed with First Bank. This is the single best experience we've had in the banking world. I hope they always keep the small town feel no matter how big they get. We had a good but interesting financial situation with our refinance and Lane Gerhardt is amazing, he worked with us when no one else would take the time to figure out how to. We will use First for all our mortgage/loan needs for years to come.

Charles Rice and FirstBank made refinancing my home easy. With all the new requirements due to the COVID times, Charles made them as painless as he possibly could. He walked me through the process, explained things well, and I know pushed things along quickly on his side. It couldn't have been a better experience and I got a great rate to boot.

The experience with FirstBank Mortgage was one of the best ever! Constant contact with updates, expert working with closing agent and definitely exceeded a realtor’s expectations. I highly recommend this group for lending assistance!!

I recommend FirstBank Mortgage if in the market for a home loan. I work with Weston Wood and he was both professional and personable. He was very knowledgeable and I immediately felt like he wanted to see me win!

Mike Muniz is our first call when it comes to mortgage services and questions. This is the third time we have worked with Mike for lending and mortgage assistance and each one has been fantastic. The communication he provides in keeping us updated throughout the process is fantastic. We knew what steps we had completed, what was next and when to expect future items. The rate he secured for us was also the best we saw. The team at FirstBank Mortgage that reached out on any follow-up questions was courteous, knowledgeable and timely. Great experience overall. I would highly recommend anyone reaching out to Mike Muniz for mortgage/lending services.

My husband and I had been trying to get our first mortgage with other lenders with very negative experiences and outcomes. Having had zero experience with the mortgage process, we really needed someone who understood our financial situation and our circumstances, and at the same time be willing to walk us through a somewhat confusing and complicated process. We were introduced to Julia Wilson with First Bank Mortgage and I can't praise her enough! She walked us through our loan process step by step and and thoroughly explained our options in terms that we could understand. There were no hidden costs or loopholes and she was always responsive our calls, emails and texts whenever we had any questions or concerns. Ms. Wilson always encouraged us to ask questions or address concerns about the mortgage process. She really alleviated a lot of the stress and worry associated with applying and being approved for our loan. Julia is a true professional and I wish she could be cloned!

Martin was super helpful and transformed a process that my wife and I dreaded into something fun and exciting. He really empowered us to make an informed decision at every point. We'll definitely reach out to him again in the future if we have any additional home needs.

This is a very awesome team, buying a house is very stressful and frustrating but through it all this team made it very smooth and easy process. Chuck definitely encouraged me and walk through all steps needed. Would definitely recommend them for any mortgage needs. Thanks so much, you all are very awesome. Thanks again!!!