First National Bank of Pasco US, Dade City

Always Feel Like Family When I Come In. Everyone Is Always So Nice To Me and Generally Friendly. Great Customer Service, Glad I Met Heidi. I recommend you bank here, they really do care about the community and their customers! And First National Bank Actually Do Support Small Business! Some other banks and Credit Unions fluff for image and attention. Thank You First National Bank and Staff for outstanding customer service! 💗

The employees have no manners or social skills. They lack the ability to effectively deal with public. Quite frankly should not be working with the public.The employees are mask natzies. Since when does a manager scold a customer for actions she never saw?! I wish I could write the whole story. Terrible. The customer definitely does NOT come first. Don’t bank here.

Bank tellers/ manager lacks all kinds of compassion for others, maybe even finds joy in others suffering. I would love to explain the whole story of my experience here, but i can't handle typing it all out. I could have been a new member if shown some kindness and compassion. She had an opportunity to educate me about this bank, and persuade me to open an account, instead she was judgemental, and assumed that because i didnt have an account already that I couldnr open an account? SO, I will suggest people avoid this bank, and avoid banking here.

Every other bank in Florida's lobby is open but there's.... This is crazy...my 88-year-old mother had a terrible time getting her banking done through the window, and they still had to bring out her money

Great bank! Some of the best and most friendly employees. Also very curtious when it comes to waiting with comfortable seating, coffee and cookies.

I would not recommend this bank. In over 35 years of owning businesses I have never had a notary tell me she was uncomfortable notarizing a signature and reviewing a document as if she was an attorney. Needless to say we will be closing our/personal accounts and telling other businesses to do the same. Went right down the street to another bank that we bank with and had the paper notarized with no problem whatsoever. Look folks there are too many banks in the area that give great service and can handle your business and personal needs. poor customer service even to one person is unacceptable when there are other choices of banks.

We are moving our business from a larger bank to FNBP and we couldn't be happier. Great customer service, friendly knowledgeable staff. They have gone above and beyond to help us with this transition and have quickly addressed any needs or concerns. Highly recommend banking with them!!

I have been a customer for 10 years but distance has always been a factor regarding premise visits, therefore much of my banking is either on line or via telephone. It has been my experience that everyone I have communicated, are friendly, polite, professional and respond timely. I highly recommend this institution/

We have banked with FNB Pasco since its inception. We banked there when it was a trailer on a plot of ground! We love our home town bank, where they know you by name and greet you when you walk in the door.

Awful customer service, Had an appointment, walked in No one acknowledges that I'm even there, waited about 40 minutes just to walk out, No one even had the courtesy to say someone will be right with you, Won't ever go back