First National Bank Alaska Muldoon Branch Muldoon Rd, Anchorage

I have financed property through First National Bank twice before and have always transferred to another institution for one reason or another. I just purchased new property and have been waiting over a month for my payment information which I received today ( 9/4/2021 ) First payment was due 9/1/2021 , so now my first payment is going to be late and because 9/6/21 is a holiday , my first payment can’t be made until 9/7/21. I now remember why I chose to leave First National Bank the last 2 times.

The employees here are much better then 1 yr ago. Most of them have great Customer service skills. They know your name & care about there customers.

When I asked to speak with a manager of this branch imediatly somone was with me and the manager was very helpful and curtious althoughi was there on a matter unrelated to banking or finance

I haven’t been banking here in a long time but I got a check and needed to use first national bank to cash it. It’s usually pretty empty so you get fast service the workers are so friendly so helpful and knowledgeable. They offer alot of different kinds of loans at good rates. Worth checking out.

Don’t if just me, Northern Lights Branch are always rude never helpful, or ideas to make customers feel comfortable smh