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First Merchants Bank S Country Club Rd, Muncie

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3.4
Closed
Wednesday9AM–5PM

+1 765-747-1331

https://www.firstmerchants.com/locations/Bank-Country-Club-Road-Muncie-IN

101 S Country Club Rd, Muncie, IN 47303, United States

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    First Merchants Bank Reviews

    C

    Christopher Jones
    5

    I bank with this branch for business related purposes on a weekly basis. They are fast, efficient, courteous, and always professional. I highly recommend them to anyone looking for personal or business banking that expect fair and friendly interactions. Highly recommended! They exceed my high standards and expectations.

    Response from the owner

    Thank you for being a valued customer of First Merchants Bank. We appreciate you.

    K

    Kay Leigh
    1

    Never had such a poor experience with an "office manager" before. Absolutely no empathy or care for people having a hard time or needing some grace. I never even really got a chance to speak because she bulldozed me until I was upset and tearful. My money will be taken elsewhere.

    Response from the owner

    J. We are so sorry to hear that our staff at our East Jackson banking center brought you to tears. We'd like to have a Vice President Market Leader reach out to you directly to hear about your experience and to help our staff improve. Please email [email protected] with a note about what happened, good contact information for you (phone/email) and request to speak with a Market Leader and we'll get back to you ASAP.

    c

    chris Sandler
    5

    I've been here and have had good experiences. I'm sorry to see the negative reviews at this bank. I hope this location is working to improve their service so all customer feel supported and satisfied. People first.

    Response from the owner

    Chris - Thank you for being a valued customer of First Merchants Bank. We appreciate you.

    J

    Johnny Jenkins
    1

    The people working there are rude. When you cant get change or break a bill because you dont have account. What does having account have to do with breaking a 100 or buying change. Its all about them making money.

    Response from the owner

    Johnny - we're sorry to hear that you had a poor experience at our East Jackson location. If you'd like to provide further feedback, please contact Customer Service at 1-800-205-3464. Thank you.

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    FAQs

    • 1. How Can I Locate First Merchants Bank?

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    • 2. Where Can I Find First Merchants Bank?

      First Merchants Bank is located at 101 S Country Club Rd, Muncie, IN 47303, United States. Take a look at the map and visit them in no time.
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