First Horizon Bank Clark Ave, Raleigh

I came by to ask if they had any half dollar coins because I am a collector. They told me "no" because I don't have an account; though I have been to this location before with no issues. I understand if their policy has changed. However, the manager went on to tell me that they wouldn't give me any of these coins even if I did have an account because it was (somehow) too much trouble, and after being asked why I wanted them, she said they didn't want to get "involved" with me possibly making a profit from finding silver coins. I found her very rude, and she tried to make me feel as if I was doing something illegal by asking for coin! Lol. It seems that staff has recently changed at this branch, and I would avoid it at all costs if you want friendly service.

I LOVE this bank. I have several business and personal accounts with them. I opened an account with Capital Bank on the very first day they were open for business. I even bought some of their stock bc they’re a local startup and I feel it’s important to support local businesses. I’ve watched them grow over the years. ..And boy have they Grown?!! They have grown into a large Nationally sized bank in presence (branches) and in assets & deposits. They’ve done this through some very smart & strategic buyouts and corporate mergers. One of the best parts of this banks story, in my opinion, is that even though they’ve grown, they haven’t lost their local “feel”. You know, that personal touch. They still have that small hometown bank vibe. The folks there know me by name when I walk in. That’s huge to me. That’s character, and it’s something that can’t be bought. You either have it or you wish you did. They have it. My advice, go in and check them out. Tell them Rob Sent you!

I have not enjoyed banking this much in a long time. The uniqueness regarding this location is the human touch. First Horizon Bank has actual humans who care about me as a customer, not just my money or business.