First Horizon Bank Olivia Dr, Newport

This bank did me so wrong!! I loathed banks for awhile after the encounter I had with this one... I would never recommend this bank to anyone!! The employees were very rude.. They closed my account without notifying me. THEN somehow they charged my account weeks after that. THEN about 2 month later they sent in a letter saying that they closed it and needed me to pay the fees that were charged to the “closed account”. So I went and loaned some money from my mother to pay my fees off. About a good 6 months maybe later I went to First Community to setup an account and the lady told me that Iberia is stating that I owe them money. I told her I had payed off the fees and I really don’t know why they’re still saying I owe them. She went on to say she can still help me setup an account with First Community. I’ve been with them every since with no regrets.. My go to bank at the moment is First Community Bank. Their customer service is great. Some employees are respectful.. There’s no misinformation, false statements or hidden fees.

This is absolutely the worst bank that I have ever dealt with. Hidden fees, underhanded dealings, everything to make sure they get an extra share of your money. Have a check coming in? Don't plan on using your money for at least two days after it's supposed to be there. Only reason they get one star is so I can warn everyone to stay away .

This bank in Newport is wonderful! I have had an account with this banking company for 32 years. Everyone is friendly. The tellers are very personable and do all they can to help you, whether it is advice on banking, on loans, etc. One teller in particular has been exceptional for over 30 years in assisting me with anything I needed! Thank you, IBERIABANK Newport. The only improvement is moving the branch back to Tuckerman! ☺️

Excellent bank with friendly and knowledgeable tellers. Always go out of their way to be helpful. Personal service and willing to go above and beyond. The only way to improve would be to have later hours and open a branch in Batesville :)