First Choice Lending Services, LLC Cogdill Rd, Knoxville

Caleb Ford was our loan officer for the home that my husband and I just purchased. With new credit history and a new job, we had several bumps and obstacles along the way, but Caleb helped us get past each one. In the end, he made the outcome better than we could have imagined. He was always available to answer questions and explain each new part of the process. I will recommend him to anyone I know who might be looking to buy. I just want to say a big THANK YOU to Caleb and First Choice Lending Services for making our first home purchase possible!!!

I honestly believe me and my family would have been homeless if it had not been for Josh , Hannah, and the whole team at First Choice Lending Service. We faced many obstacles with our loan, but with Josh's impeccable persistence, knowledge, and helpfulness we were able to tackle every one of them. He did a phenomenal job by going the extra mile to make everything as smooth as possible. I highly recommend First Choice Lending Service to anyone with lending needs.

Thank you so much to Kara Lollar for helping me to refinance my home! She did a wonderful job and made the process very easy and was very reliable. She can definitely help you out! I needed to make several home repairs and needed money pretty quickly and it worked out very well.

Caleb with First Choice was huge help helping me and my wife buy our house. We had to overcome switching loan types midway through the process. He also helped us resolve FHA inspection repairs that were needed. In spite of the various obstacles, we got to close quickly and with no issues. Will absolutely be recommending him to anyone I know looking to buy in the future!

My husband and I needed to get financed to buy a home because we were essentially homeless with 7 dogs and 2 cats. Dan talked to me and explained our options. He is knowledgeable and did a great job keeping us in loop every step of the way. I would highly recommend him!

Christian Cooper did an amazing job representing us when buying our first home. Not only did we move in before the predicted move in date ,but he also got us the lowest interest rate possible. I know we were not easy to deal with so I will be recommending people to come see you!

I couldn’t have asked for a better lender than Mrs. Laura Kitchen. She is quick and very easy to work with. I was dealing with something in a timely manner and we got done weeks prior to that it wouldn’t have been possible without her! She stayed on top of it, made it so easy for me to understand, and answered every question I had. Highly recommend!

Jeff was a great partner during the whole process! This was our first time buying a home and he was patient and super helpful guiding us through everything. He was readily available for all of our questions. We would highly recommend him to our friends and family!!!

Michael has been the best at his service to my family. He has been available for me at a beckon call. And, I called for any and everything. He serviced my loan, then a separate loan for my daughter and is preparing to help my son with his home loan. I am so impressed with his service that I sing praises all day long. When we didn't understand how things worked, he took the time to explain things. He never treated me like I was bothering him or that I was silly to ask certain rudimentary questions. He was always patient and kind, but mostly...he was honorable. Im prior military...so I believe "say what you mean and do what you say." Five stars is insufficient to describe my approval and my ratings for such dedication to service.

Once we visited the Pigeon Forge, and Gatlinburg area for the first time, it became our dream to own a property in the Smokey Mountains. My wife and myself were introduced to Cory Ramsey. Cory not only helped make that dream a reality, but made it a seamless process. I highly recommend Cory Ramsey for all of your investment needs when buying property in Eastern Tennessee! We are forever grateful to Cory for his expertise!

Steve Logan from First Choice Lending was a God sent! He really helped me sort through the challenges of figuring things out as a first time home buyer. I appreciate his honesty and consistent follow through during each step of the process. My situation was a little tricky, but he did the work and made things happen. Couldn't be more happy with the service I received from Steve and First Choice Lending!

My goodness, I had an excellent experience refinancing our home with First Choice. Michael was so quick and efficient throughout the entire process and provided clear communication, answering any questions along the way. I highly recommend First Choice and Michael Shadowens, if you choose them, you won’t regret it. Thanks y’all!

Steve Logan was excellent with helping buy my first house. Answered all my questions in a timely manner, figured things out to benefit me the best in the long run. Definitely reccommend you guys go to him!

Christian Cooper is the greatest! I was a first time home buyer and just closed yesterday all thanks to him. He is patient and kind and explained anything I needed to know. If you want a great one, go with him. JoAnn.R.

Can not tell you how perfect of a match he was for us! We were having a really hard time trying to figure out our loan until I found Robert. Ever question answer, updates received, easy email contact everything. I am recommending him to everyone make your loan process easier with Robert!

Darius Wrentz went above and beyond the call of duty. He started his day by swinging by my hotel room to pick up paperwork needed for my loan, and after work he would stop by again to scan whatever else was needed. I really felt like I wasn’t alone through this journey across the US. He is a man of his word. 28 days and now I am a 1st time homeowner. Truly blessed. I would highly recommend Darius to anyone in need of a loan. Day or night he was there.

Buying a home can be such a difficult process, but my husband and I had the pleasure of working with Kamron Shelton! He made the paperwork a breeze and was extremely thorough from start to finish. Even when we had questions late at night or on the weekend, he would quickly respond! My husband and I would definitely pick Kamron over anyone! Thanks Kamron for your hard work!

Corey and his team did an amazing job with getting me approved for my home. They made it so easy and simple. I would recommend first choice lending to everyone.

I highly recommend Steve Logan. His professionalism and knowledge of the industry is outstanding. He assisted my family in securing a mortgage in a complicated situation quickly and at a very reasonable cost.

My husband and I were looking to refinance a mobile home and got a card in the mail one day. I went online and started the process. Within 2hours I received a call from Kamron Shelton. Not only did he talk to me at length he later called and talked to my husband and I together. I have nothing but good things to say about First Choice and the two people I have dealt with the most Cameron Shelton and Ashley Lockridge. If I had a question all I had to do was text and Kamron either answered that day or the next depending on the situation. My husband and I both are completely satisfied with the Customer Service that Kamron gave us. No question was too small and he even talked to me outside of “normal“ office hours. Even now one month after the deal was done something came up regarding part of the deal, a pay off of a vehicle. One text and he was there and helped successfully close the account. This company and Kamron especially truly represent genuine customer service! Thank you for all your hard work.

Jeff is fantastic to work with, his positive attitude was very uplifting. If you want a mortgage lender who is knowledgeable and available 24/7 then Jeff is the one for you.

I worked with Zack at First Choice Lending and he was the best. He was available anytime I had questions. He was very patient in helping gather all the needed documents. Great company fir customer focused.

Kamron made the process of buying a house as smooth as could be! When me and my partner's closing was delayed a couple of times for various reasons, Kamron was always communicative and explained what was happening quickly and clearly. Highly recommend working with Kamron, and will definitely recommend friends to him when they are in the market for a home.

We just closed on our home and we worked with amber , we are first time buyers and this woman worked miracles to get us into our home . She is very dedicated at what she does , and will try everything in her power to get you approved. We love her and would recommend her to anyone 100%

Cory was the best loan officer we have ever worked with. He was always available and worked around the clocked to meet our needs.

I have been a Realtor for 20+ years and worked with many loan officers/lenders thru the years. Very few of the ones I have worked with compare to Laura Kitchen with First Choice Lending. If you are looking for an exceptional loan officer that will take the time to explain things (if you are a first time home buyer) or a seasoned buyer who just wants to get the deal done, Laura makes home buying process quick an easy. I have worked many deals with Laura and she never disappoints. She is extremely knowledgeable and will always come highly recommended by me.

Jeff Elrod is a very skillful lender when it comes to your mortgage needs. This is my second time that he has assisted me and he is awesome. He is very knowledgeable and communicates very well throughout the entire process. I will continue to recommend him to anyone who needs assistance with their mortgage needs. Thanks Jeff U rock

Laura makes the loan process so simple. She is organized and efficient. She makes the customer feel so comfortable, I have faith that she has my best interests in mind. I trust her to know and to take care of all the details that can be so overwhelming in buying, or refinancing a home. I have called on her multiple times over the years because of all the reasons I stated. One time she actually came to my home in the evening, when it was convenient for us, and completed the entire transaction at my kitchen table. Definitely a 5 star review for Laura!!!!

Seven years ago when my wife and I purchased our first home, the staff at First choice lending service was referred to us by a family friend. They worked so hard for us finding us the best rates. Our finance officer Steve Logan was always open and honest with us and we always felt like he was out for our best interest and not just to make a sale.I would like to thank him for helping us refinance our home yesterday and getting us an even better rate, you guys do great work please keep doing what you’re doing and helping our greater Knoxville community grow healthy and happier homeowners and families. Thank you so much Steve Logan and staff for making this process such a great outcome. May God Bless you all.

Jeff with First Choice Lending Services was amazing! He worked extremely hard to help my wife and I get our first home! He’s very friendly and was always available to answer any questions we had during the process. I would recommend him to anyone.

It was an absolute pleasure working with First Choice Lending Services. Steve Logan made us feel comfortable with all of our decisions and we truly feel like he was our advocate and always looked out for our best interests. We were truly blown away by how hard he worked for our family to get the very best rate possible and how he was always so kind and gracious and answered every question we had with such patience. 10/10 recommend working with this amazing company and wonderful human!

I am a first time homebuyer who had the privilege of working with Cory Ramsey. Cory took me through the process step by step, answered all of my questions patiently, and answered every call, text, and email day or night. He did everything he could to ge me the best loan for my situation and into my new home on time. I couldn't have asked for a better mortgage specialist.

We appreciated the smooth transaction in obtaining a mortgage through First Choice Lending Services. We highly recommend working with Michael Shadowens. He was patient to answer all our questions. We never felt rushed or hurried even though we know he is extremely busy. And our turnaround time was succinct and not too stressful even with a cross-country move.

Michael made the entire loan process as easy as possible. He took the time to explain and discuss what was going on at different steps in the process. He was also willing to be available to answer questions after normal business hours and even on his vacation. In the future, I would definitely contact Michael and allow him to be our loan company for our next home. I would also recommend him to any family or friends in the market for a new home.

Thank you Corey Ramsey for exceptional service. You made my experience very easy with an outcome I couldn’t be happier with. I highly recommend Corey and First Choice Lending Service to anyone looking to refinance their home.

Laura was absolutely fantastic! As a first time home buyer I had a lot of questions and she was patient and so quick to respond. She kept everything and everyone on track for a smooth experience. If I ever buy a house again it will definitely be with Laura.

I have to give a shout out to First Choice Lending and Rep Jeff Elrod. I first talk to Rep Jeff Elrod at First Choice Lending almost 3 years ago when I started my home buying inquiry. Turns out my credit at that time was not strong enough to purchase a home. Jeff took a interest in helping me grow the credit I needed to buy a home. Coach me into cleaning up credit errors and building new credit. Well here I am now after buying my forever home, a 2021 ranch style house. My family and I thank you Jeff for all your hard work and effort for helping us cross the finish line. You're the best!

Home buying can be really scary, especially in this day and age. This was my first home buying experience, and Corey was nothing short of AMAZING! He was professional, friendly, and worked hard to make sure I was taken care of and informed during my home buying experience. He always kept me updated on what was currently going on, and would inform me about the next steps. He would also make sure that I knew every step of the process and what was going on. I would highly recommend working with Corey Ramsey at First Choice Lending Services.....he gets the job done!

Laura Kitchen is the most efficient lender I have ever worked with. I never have to question where in the transaction we are at. Five stars for communication. She explains completely to the buyers what is needed and why. Five stars for educating. She has a massive amount of control as we have to jump through hoops getting a transaction closed. Five stars for perseverance. Buying a home is usually stressful for the buyers and even through the frustration she continues to guide and direct them. Five stars for patience!!

Cory Ramsey was amazing to work with! He made the process of getting our mortgage loan seem easy and was always a joy to communicate with. He really went above and beyond to help us close on our scheduled date. Everything went great! I will definitely recommend Cory to all of my friends and family in the future!

Jeff is AMAZING! This man needs a promotion, raise or something!!! Seriously. Jeff has worked with me since December 2021 till June 2022, that is 6 months of having effective/positive communication. Jeff was always there when I had random questions and he knows his stuff! I would highly recommend him for anyone that is going through the home buying process! I know for sure I will be reaching back out to Jeff in the near future for investment properties opportunities! Thanks Jeff you are the best!!!

Make sure your realtor gets you connected with Laura Kitchen at First Choice Lending. Laura offered guidance and was willing to stay with me through the home buying process. She batted for me at the plate to get me pre-qualified for the loans I need to buy a home. Then she made sure she stayed ahead so the each step forward went smoothly. Will definitely go with her again if I ever need another loan.

I had been thinking about refinancing my home for almost a year when I spoke to a co-worker and she recommended FIRST CHOICE LENDING SERVICE. I was so scared that it would be a difficult process and would be denied. Kamron Shelton was the person who helped me with this process. He was so friendly and courteous and very knowledgeable. He made this process seem so easy and was always in contact with me updating me on every progress that was made. He was easy to contact if I had questions or just needed assurance along the way. I highly recommend Kamron for anyone who is searching for a lender. He worked so hard in helping me achieve my goal to refinance, I appreciate all his hard work, and he was so very respectful to me. That meant a lot to me. I cannot thank him enough for helping me!

My agent was Jeff Elrod and he is awesome!!! Super helpful and knowledgeable when it comes to lending. He's goes above and beyond to find the best product for his clients. Very open when it comes to communication about the options you have. I really appreciated his professionalism and integrity throughout my home buying process!

We have had nothing but great experiences with Michael Shadowens at First Choice Lending. He was extremely helpful in getting all of the information together for our home refinance, and their communication is amazing. We will never work with anyone else.

I cannot recommend First Choice enough! Zack went above and beyond to help my family during our refinance. Anything that could have happened, happened to us! Zack was more than willing to do whatever was needed to get things back on track! Hands down a great company!

We started the house search what seems like an eternity ago. During the process Josh Heffington was extremely patient, helpful and responsive with my many questions. Once we had an offer accepted and moving into the next steps it was a smooth process because Josh had stayed on top of everything and ensured all information was in order and ready to go. During the final steps Cory Hyberger stepped in and helped coordinate the collection of final information so that closing deadlines were met well in advance. The quick response times of both Josh and Cory to questions or concerns was top notch and very much appreciated. Both were amazing and I would recommend!!

We had a great experience through first choice lending working with Josh and Cory! They were prompt with all of our questions and extremely timely. They made this process seamless in a crazy market. Would absolutely recommend!

Mike at First Choice Lending Services was great to work with. He consistently kept me up to date with the process. He explained each step while offering expert advice on each decision.

Christian is great to work with at First Choice. He took the time to help me raise my credit score and that allowed me to qualify for purchasing my first home. I would highly recommend giving your business to First Choice Lending.

Preston did a fabulous job keeping me connected during the approval process and security my loan with great terms. He was thorough and could explain technical banking jargon in "laymens terms," which was appreciated. I'd be happy to work with Preston again!

Kara is amazing. i had a lot of bumps in the road on my part. Kara was there every step of the way and I was able to purchase my new home. She was available anytime and returned my texted promptly. Highly recommend-Cheryl and Gordon

Wow, from the time we called until the time we closed Zack Propes was great. He took the time to answer all of our questions & was very responsive anytime we reached out to him. I've heard some horror stories from people in the past about the pre-approval/home buying process & I am happy to say that my experience was nothing but exceptional. I will recommend First Choice Lending & Zack to my family & friends for years to come.

Cory and team were amazing to work with. Trusted adviser would be the best way to describe the relationship from start to finish. Would definitely recommend this team for anyone looking for lending services.

I recently purchased my first home. Working with Kara Lollar was a pleasure! She was so very kind in answering all my questions, dealing with my panic moments and making sure I knew what was happening every step of the way. I would definitely recommend her for your loan needs!

Michael Shadowens did an outstanding job! He was very responsive, and walked us through the whole process. I will be working with Michael and First Choice Lending in any future home purchases!

Michael Shadowens helped us with our mortgage. The process was very easy! He explained everything to us and helped us all of the way through. I would highly recommend Michael and First Choice Lending!

Laura has helped my husband and I purchase two homes with ease! She is truly dedicated and we appreciate all her help 😊 We would highly recommend her and could never thank her enough for all her support!

Kara Lollar was super helpful and guided us though the process of refinancing while lowering our interest rate, consolidating debt, and providing us cash for a new vehicle. We were able to do all of this and maintain the same payment. Highly recommend Kara Lollar and First Choice Lending Services.

Kara Lollar was my lending officer and did an excellent job! She was accessible several times on weekends when needed and that service was appreciated to get this closing done. I highly recommend!

Michael was so responsive and helpful in our lending process up to the last minute. He works very hard for his clients and is very easy to get ahold of. Thanks so much Michael.

Experience with First Choice Lending Services, especially with Darius Wrentz guiding the process, could not have been any better. Good service, prompt responses to questions and "bumps" in the proverbial "road", left me with a positive impression.

Steve Logan was very helpful in a recent real estate transaction. He came highly recommended by an agent / friend of mine. He did not disappoint with all his knowledge of the best way to purchase my condo. We ultimately didn't use a bank and made a cash transaction, but he still took the time out of his schedule to help me make the best choice in my best interest. Steve deserves a great review for his help and trustworthiness. I highly recommend him to anyone wanting to finance a home. He will take the time to listen and get the best possible solution for buying your next rental or dream home.

Josh and the whole team at First Choice Lending were great! They went above and beyond to make our whole home buying experience as easy and stress free as possible. They stayed in constant contact and really made us feel like we were their top priority. Would highly recommend First Choice to anyone purchasing a new home!

We could not have been taken care of any better. First Choice Lending has assisted us in our last two home purchases and they have been exemplary. Cory Ramsey, our loan officer, gave us outstanding customer service and was a joy to work with. There were no surprises and he made the purchase of our home an easy process.I will make sure everyone knows the name Cory Ramsey and First Choice Lending when they mention mortgage needs! Thank you all for your tireless effort!

Christian Cooper is a phenomenal loan office he helped me get my credit where it needed to be to get me the best rates on my new home. He was always there to answer our calls and to ease our minds we had. Would recommend Mr. Cooper a thousand times over.

Our Loan Officer, Michael Shadowens, was absolutely phenomenal! Prompt service. Michael was proficient in providing the most efficient loan terms for our family. Communication was clear and consistent. Quick closing. I am not loan savvy and Michael helped me understand the process with ease! My family and I highly recommend First Choice Lending Services. Ask for Michael!

Lyndsey and Steve Logan went above and beyond for our home purchase. We relocated from Florida to TN and recently purchased a beautiful home for our family. Lyndsey is very knowledgeable and always quick to respond to any questions we had! The process couldn't have gone any smoother. We will definitely be recommending First Choice Lending to any friends or family that are looking to purchase a home in the future!

Corey was so much more than helpful. He guided me through the entire process and worked with me for all last a year to get me where I needed to be. He was so knowledgeable, friendly and encouraging. I would refer him to anyone that just simply didn't know what to do. Corey helped me to make my dream come true, he was there for every part of the process!!

Highly recommend First Choice Lending Services! We unexpectedly sold our home and had to find something and move quickly in August with absolutely no preparation. We were short on time and high on stress, but Cory Ramsey was amazing in making the whole process easy and smooth for us! Thank you all so much for working hard for your clients, I will definitely recommend FCLS & Cory to everyone I know!!

Kamron was a joy to work with. He went into great depth about my options and helped me find the best one for my situation. He was polite, engaged, and made the process a breeze, highly recommend him and First Choice Lending! Will definitely be using them in the future.

Laura Kitchen was WONDERFUL to work with! As the loan officer during our recent home purchase, she was the consummate professional- she explained everything to us when we needed help or had questions, was very responsive with emails and calls and just overall was very very friendly and pleasant during the entire process. She was also able to get the closing moved up a few days which was very helpful. I would recommend Laura and her services in a heartbeat to anyone in the market for a home loan or refinance.

Laura Kitchen is amazing to work with!! We are first time home buyers and she made the process extremely easy! I had tons of questions and she always promptly responded to any email and question I had. She stayed on top of everything for us and made home buying so easy!!!

Josh Heffington with First Choice Lending Services was completely amazing. He was extremely diligent throughout the whole process of buying my first home. He answered every question I had no matter how difficult or easy. Highly recommend him!