First Bank & Trust Co. - Hanover Hanover Courthouse Rd, Hanover

We have done numerous times refinancing through the years, but this was the most smooth and easy refinance. Randy Rogers our loan officer provided a great service. He explained in details different options and helped us choose the right one for us. He was available literally 24/7 to answer questions and help with the process. It was very nice to have a human contact and not an answering machine. We checked the mortgage rates with other banks, but First Bank & Trust had the best rates for the moment. We will recommend First Bank & Trust to anybody because of their very competitive mortgage rates, professionalism, friendly staff and easy process.

When I started the process of buying additional land I contacted Randy Rogers. My husband and I make very good money, have assets, and little debt, good credit. This man was so blatantly sexist in his communication with me my husband was appalled at the manner in which I was talked to. He was so slow in the process despite providing him with everything the bank needed immediately when asked it took 6 months, our sellers were furious, and it almost cost us the property deal. Ladies, take your business elsewhere where they will respect you as an equal. As a female business owner I was disgusted with the treatment we received. Terrible service.

My financial situation is quite unusual, and I don't come close to qualifying for a conventional loan. Randy at First Bank, was able to help me out, and it was probably the smoothest loan qualification process I've ever gone through.

It has been a pleasure working with Randy Rodgers throughout this process. He has provided guidance through his knowledge and professionalism.

Great to work with and very helpful with everything step of getting my loan for my new house!

When I went to refinance, after my husband passed away, my income didn't work for the government red tape that conventional loans require, however, Randy Rodgers was able to help me with a portfolio loan. He advised me what I needed to do in order to qualify for conventional and my interest rate was lowered significantly. At the branch, Leo Satterwhite and Susan Dixon are also wonderful to work with. First Bank makes the process very user-friendly. Regards, Mrs. Linda Smith

Randy Rodgers was excellent to work with on securing our loan. He’s communication and feedback were prompt and informative. I look forward to working with First Bank and Trust in the future.

Great service from Randy Rodgers First Bank & Trust. My family feels we are treated best by a local hometown bank and someone we can trust. I highly recommend!

Wonderful bank with great people and customer service! So glad to have them in Hanover!