First American Bank Stratford Dr, Bloomingdale

WONDERFUL FOLKS THAT TREAT YOU LIKE ROYALTY ! THE WAY ONE SHOULD BE TREATED WHEN DOING BUSINESS ! * A 5 STAR BANK AND HIGHLY RECOMMENDED FOR ALL !

On 07/09/2022, i went into the branch in Bloomingdale to close my account due to personal preferences i needed from a bank. They do not offer real time transfers like some of the bigger banks offer like Chase, BOA, and capital one. This was something I asked in the beginning which i was mis informed. Real time transfers are where you set up external transfers from other banks. Instead of it taking 2 days to hit your account, it gets there in seconds. Anyways, this was something I had to have. It's a must have for me. I went in there to close it and was told i would be charged a $50.00 closure fee! Noone informed me of this fee when i first opened the account! This is not legal to be charging this kind of fee! I had a lot of bank accounts where i did end up closing the account within the first 30 days and have never been charged a ridiculous fee like this! It does not cost a fee to close an account! To top it off, they gave me a check instead of cash! I insisted on getting cash before i closed it out. They told me they only give customers when they close an account a check! This is unhear of! All banks never give you a personal bank check! it's always cash! When i open the account ,i gave them $600.00 in cash!!! Now they are going to turn around and give me a check!!! Due to them giving me a check, my regular bank put a 7 day hold on the check! I opened the account with cash. I should get cash back! Do they give customers a check when withdrawing funds??? That $50.00 fee is unlawful and want to file a complaint against this bank! They cannot charge a fee like this to close an account!!! The bank also had the nerve to tell me they still want my business in the future. Like i would come back after the way i was treated!!! Stay away from this fraudulent company! They will charge you a fee to close it and give you a check instead of cash! Now i have to wait 7 days before i see the money because it has a 7 day hold on it!!! No way to treat your customers!!!

Slowest service ever!! I come here just to make a deposit. Im sitting in my truck for over 10 minutes. A waste of time to come to this location!!