Fifth Third Bank & ATM Sand Lake Rd, Orlando

I’ve had several negative incidents at the bank, apparently the ATM doesn’t like my money when I try and make a deposit. So after going to different branches and experiencing the exact same thing. I called CS service and she was very condescending towards me. A rep from the Sand Lake branch called me to see if I was satisfied. And convinced me to stay, was supposed to get a call back about another service I needed, still waiting for that call back over a year later. Today I had it with this branch, one drive thru and the customer in front of me was taking her sweet time. I could hear the teller laughing and they deep in a conversation. I tried to be patient but after 10 minutes I backed up and left…🤬🤬

Best place to bank with! I loved the experience I had here. I loved working with Rosalynn at the office. Her energy is so vibrant always has a smile on her face and knows how to please the client. I appreciate everything she’s done for me since day 1 and I couldn’t pick a better advisor. Thank you ROSA!

They are thieves they will take your money any way they can. They will make up Fees to charge you to take your money. If I could rate them -5 stars I would. They people at coustumer service dont work for you there job is to chage you extra money they can.

I really use to like this bank and the 2 only people that work there lol but when i used the mobile app for a check they told me that my funds are on hold for 15 days why u ask? great question well because it was my first time using the mobile app they have to hold the check They told me there is nothing we can do to help u so now bills are due and i cant use my own money because of it soon as my money is available im dropping this bank faster then u can say closed i should have listened to my friend who told me she had problems with them with her checks too. If your looking for a good bank jst go to a credit union like fairwinds thats ur best bet

I went to pick up a replacement card so I can eat lunch because it got stolen at my job (I work for a school where that's very uncommon to happen) and they told me I have to wait until everyone gets back from lunch because they are all on lunch. That is definitely not customer service oriented nor is it fair that I have to waste 30-40 mins. of my lunch time because they decided to do a group lunch. I am very disappointed and I WILL NOT VISIT THIS BRANCH AGAIN.

Awesome Service awesome attitudes!!! Come here & open your %100 free checking /savings bank account in LESS THAN 5 mins! 🤗 Here is the genteleman’s business info at this location! Thanks Nelson Escofet! El hablar Español tambien!!! Now go and get your brand new bank account!! (Tamer)

I have been very satisfied with my account at Fifthird bank, even more now when you find yourself with a professional and willing persons who provide an excellent service such as what I have received from the group of this branch and especially from the account advisor Nelson Escofet who guide me in the full process from the beginning to make a wire transfer to Europe. This Young and professional people are what makes this country a number one.

Why is this place even open? Their ATM doesn't read cards, their systems are never up. Literally wasted double the money I would have on a taxi to come deposit money and can't do it. Why is this place open? Now I have to pay another taxi to go to a different branch and deposit my money. Are they gonna refund me my taxi cab fare I just wasted? No. Go to a different branch this one sucks.

I love Lynn she is very professional and she know how to handle the clients. Impress with Rosa Lynn and the team

This place SUCKS...Got an offer to open up an account and get a bonus. Thought I would try them out, and if they did well, possibly put one or two of my business accounts there. Asked questions concerning payroll processing and quarterly taxes....No answers...Should have known when I had to help the rep fill out the computer paperwork correctly as she was screwing it up. FEID means FEID.....it doesn't mean SSN. Attempted to put the account under my personal name rather than a business account....Oh and they don't tell you up front that there is a $50.00 account closing fee....Find a different bank....Any bank, because supposedly they try 5/3rd harder.....nah they 5/3rd SUCK.