Fifth Third Bank & ATM Eastcross Dr, Denver

Worst bank that has ever existed. My small town bank was bought out by 53rd about 7 years ago. Dont do business with these people ruddiest hardest to work with I've ever dealt with

What a terrible bank. The on site ATM took my deposit for $32,945 and the screen went black with just a cursor prompt. It gave me my card but didn't return the check. Went inside and they told me that I had to call in a ATM dispute. This is not my error. They refuse to take responsibility and fix the problem. Rude customer service told me the deposit was too large, which is untrue. Got to find another bank.

This has been the best bank, i have ever had the pleasure of using. Honest, upfront and never had any issues with hidden fees or money missing. They are always helpful and friendly. Have been banking here for years.

I read the post and didn't know what to expect so I called before I showed up and got a person on the phone who was very courteous. I was even informed of the number of people who are usually there to assist but only 1 was in for the day. I arrived and the staff was extremely nice. I was offered something to drink as I waited. My problem was resolved and on the way out I informed the staff of the reviews that I read before coming and told them that I'll put my review in because they were wrong about them. Keep up the good work. 🙂

Ask teller for $160.00 divided into ones, fives, and tens. Was given $160.00 in twenties in an envelope. That's why I came to the window. I could have gone to the ATM for all twenties. I didn't realize it until I was home and bank was closed.

I don't understand the negative reviews. I have been there 3 times in the last 3 days and they have been great especially Tonya. I am closing my BOA accounts and going there for my everyday banking

Horrible bank!!! This bank told their customer that my check was NSF when it had actually cleared 5 days earlier. Then back tracked to blaming their 10 day hold on checks. Apologies were NOT enough! Their customer was equally upset. All went well. GO PINNACLE BANK!!!!!!!! Any bank but 5/3! Deserves negative stars!

After two visits to this branch and two calls to customer service I closed my accounts because 5/3rd couldn’t transfer money to fund them. The branch manager is condescending and wanted to argue with me about how online banking works rather than help me. The “daily” transfer limit online will take more than a week to clear and allow another transfer. I have never had this much trouble moving funds or customer service this poor.

Before you do business with this bank do some research! I am a 79 year old male, have had accounts with many banks in my lifetime. Fifth Third bank takes last place for service, convenience and general customer satisfaction. Do yourself a favor and stay away from them.

Simple basic bank. They have what you need but their rules are old school. They charge high fees and they don't like to admit when they are wrong. They will not refund fees easily even when incorrect. I would not recommend them as a bank.