Fifth Third Bank & ATM Holland

So I believe her name is Da….. she is wonderful. :). I came in with concerns and she was so sweet and professional. She positively has a gift when it comes to customer service. Quite impressed.

I'm not a member, but I figured they could change a $20 bill for a roll of quarters. They said they couldn't due to a terrorist act. I went in another time and tried to cash a savings bond, but they said they couldn't give me earned interest, but only face value of the savings bond due to their Bank policy. I went into a different bank and had no issues doing either one of these transactions

I had some issues going on with my bank account Jasmine at the office was beyond amazing I will go to her for any of my mortgage questions problems solutions or my simple savings or checking account she is hands down amazing and very supportive and explains everything in way that helps

This was a horrible experience. The branch manager was rude and cocky. They promised a 250$ sign up bonus. Which they did not give out and repeatedly lie about the terms. But will not provide any written or digital response. I would highly recommend not going to this bank unless you want to fight them to keep from stealing your money.

I've had the same bank account for the last 20 years now and have been with Fifth Third ever since it changed hands for the third time. Always friendly tellers and they greet you by name. Great bank to do business with. They also give me treats for my dogs.