Fifth Third Bank & ATM Hancock Bridge Pkwy, Cape Coral

5/3 is a total home. I have had terrible experiences there with them putting hold on checks that would never be held at other banks. This latest incident was over a $300 check that was placed on hold for 10 days. I went in an expressed my anger about this. And she told me it was cuz deposit was done on mobile banking and hold was placed but if I had good enough "face" and came into branch to deposit check it would have cleared immediately. Well whats the point of mobile banking then. So she says itll clear april 2 well it didnt so i went in again and they say itll clear at midnight. I said then that is the 3rd not the 2nd. Well that has came and gone and still no money. The branch manager is a jerk and said he has never seen someone so excited over a hold. Well I'm a single mom of 3. This check was for my bday and I have had plans twice to go out of town with friends which I had to cancel both times. I took work off both times. And this douche bag branch manager tells me to calm down. Why couldn't they cancel the deposit so I could just go somewhere else and cash it. They suck don't bank there!!!!

I was surprised to read any negative reviews of this bank. I have been banking there for at least 3 years and found Nick, Shea, Tammi and Aaron to be extremely pleasant and always willing to please. I could not recommend this branch more highly.

This branch location is always so helpful to me. I only have a lockbox at this location currently however all the associates treat me like a real individual and account holder every time. Very pleased.

I have been coming to this branch for years. They have always treated me like family. Especially Tammy. She is a very nice person that will help you with any problems that arise.

Very personal and my dog Piper loves the treats