Fidelity National Title Insurance Company Camden Ave, San Jose

Jennifer had helped me multiple transactions and everything went very well. Jennifer not only is always on top of things and provides quick turn around responses/services, she is also an excellent communicator. I’m very happy and confident to work with her on my transactions. -Joanne -

While Fidelity is a fine organization this office has problems. Lorene Barker is the among the worst “professionals” I have encountered in any industry. Condescending, sarcastic and rude. Stay away from at all costs. Regardless of whatever response she may provide here please do not subject yourself to her impertinence. Somewhere along the line she forgot that I am the one paying her fee. Three of us had the same type of encounter.

Jennifer at FTN was professional, communicative and available throughout the process. Highly recommend working with FTN.

As the listing agent, I had to go with buyer to choose Lena Signor as the escrow officer. I have to tell you that I had the worst experience with Lena Signor during my transaction. At first, I asked her to order HOA disclosure package for my client. No response or confirmation from her for 7 days. With my repeated request, she emailed me back saying she ordered it. Another 8 days passed, I still could not get the document, so I had to contact HOA myself. I was so surprised to find out that no one from escrow had ever contacted HOA for the document. So, I had to ask Lena to check on it. Anyway, it took 22 days for Lena to get the HOA doc.. Due to her delay in action, the transaction was delayed. Furthermore, in the whole process, Lena did not provide necessary update, or explaination of the situation, leaving me and my client out there to wonder. Even no update was provided to seller or listing on the day after the transaction was recorded. Way below par service. Try to avoid her if you do not want regret.