Fidelity Direct Mortgage, LLC Quince Orchard Rd, Gaithersburg

When looking to refinance your home, this is the group that will help you do this. We worked with an agent, Deep Khosa, who found us the best deal on refinancing our mortage and eliminating a Heloc loan. Deep and his team are very informative throughout the process. His team kept us informed about who would call us for information and what was needed at each step of the process.

Be sure to ask a lot of questions as the process will not be explained to you. This was the worst experience I have ever had with a bank and a mortgage. I had to fight tooth and nail. It worked out for us, but it didn’t come without a fight. I would not recommend dealing with this bank. They are either too large to care about the human beings on the other side of the mortgage or just naive to think everyone knows how things are done. Either way you would save yourself a lot of trouble by not trying with this bank.

Nithesh Dhanashan was my loan officer. He had his team received my loan application through the builder and worked their butt off . Communication, answer questions and got me through the process. I will be using them again.

We worked with Uma recently to refinance our home and she undoubtedly is the best. Her incredible professionalism and thorough knowledge helped us seal an excellent deal. She researched and explained all the options available to us and guided us through the whole process until the closing. Highly recommend her.

I've been a Top Producing Real Estate Broker in the Charlotte NC market for 28 years. Patrick is the best Lender I have ever had the pleasure of being associated with. He is a true professional who goes above and beyond helping my clients achieve their mortgage objectives, Highly recommended!

We absolutely recommend Andrew Pryce! He explained everything from the very beginning and guided us through the whole process! We initially had a phone conversation with him explaining that we were thinking about buying a house but weren't sure about how/what/when and all the possible questions you can think of. He was flexible and patient with us, especially when we started to get scared and overwhelmed with the process. But he took his time and made sure we were comfortable. He also worked really well with our realtor to make sure we were able to give an offer for our dream home in less than 48 hours. He was very responsive and always answered our questions! He would call to make sure we understood everything and he tried his best to ensure a timely closure! We were able to close in 30 days which is amazing and on schedule! No delays! Absolutely, recommend him!

Andrew is not only Knowledgeable but also very professional loan officer provided me excellent customer service to ensure my house loan process was smooth and easy experience. Truly i like his honesty when not sure of a response Andrew will do his research and get back to me in a timely manner with accurate answer. i will highly recommend...

As a Realtor, I trust my clients to Marc frequently and they always come back happy and feeling great about working with him. Today, I had the honor of closing on my own property with Marc as my lender, and he went above and beyond. This was a complicated loan with a lot of moving parts and challenges, and Marc and his team pulled out all the stops to make sure I was taken care of. I can't recommend him enough!

Be warned. Do NOT ever use this company for a mortgage unless you are willing to play a dangerous game of Russian roulette. I just exited a failed deal with FDM that lasted over 80 days with 8 extensions, all of which were entirely the fault of the FDM broker. I now have to put my house back on the market because of their incompetent actions. Scrolling through these reviews, I notice a lot of very positive reviews with several FDM brokers. The ones I dealt with are not mentioned, and there is a reason for that. Several negative reviews describe almost the same exact level of negligence and incompetence we experienced. I will not name names here because I want to ensure it stays public. Maybe you’ll be assigned a good broker and get lucky, or maybe you’ll be assigned one of the several people we (and the buyer) dealt with and you’ll be in line for an absolutely horrifying experience. But the bottom line is, FDM is willing to continue to employ obviously incompetent people on a commission basis on the off chance they close a couple lucky deal a year in spite of themselves. The FDM team I dealt with was continuously deceitful, offering excuses one week and asking for an extension and then contradicting the previous excuse the following week. Red flags popped up the fist time I spoke with the FDM broker because they blamed everything on the delay on the buyer, despite the fact the they were ‘pre-qualified’. The broker was at the very least offensive (and sometimes much worse) on several occasions in email and phone conversations, and the level of deceit at almost every turn upon reflection was palpable. Anyone who enters into a relationship, let the buyer beware. You could be in for a world of hurt.

My experience with Fidelity Direct Mortgage was super awesome due to our loan officer, Ms Middleton. She was amazing. She was nurturing, patient, thorough- just everything and so much more that you would want in a loan officer. She worked the numbers each time I saw a house I liked to tell me how much I could offer and if I offered that amount what my payment would be and the closing costs. I don’t think many loan officers would do such diligent work. My first loan officer at a different brokerage was vague and I was just a number to him. I just whole heartedly appreciate the experience with Ms Middleton. And thanks to her, I have purchased my first house. Thank you so much Ms Middleton! -Arielle

Highly, Highly, HIGHLY Recommended! Spencer with Fidelity Direct is just a really good person! He cares, understands the situation, works his A$$ off to help in anyway he can... I just can't say enough good things about Spencer! I've worked with a number of real estate agents, financing, loan people... he was absolutely the best. He made the process of buying / re-financing a home, as comfortable, smooth and easy as possible.

Uma is the best mortgage consultant I have ever worked with. She does everything in your best interest and knows the business in and out. Easy person to work with and made refinancing process as easy as possible. I would recommend her to anyone interested in buying or refinancing a home!

Buying a first home is a dream but without any professional and current market analyst you can not bring your dreams come true. My friend referred me to Mr. Syed Ahmed for home loan process. Right from the beginning to closing he made everything so easy. Definitely will refer my friends for their loan process.

I highly recommend Syed as your go-to loan officer for any individual, couples, or family looking to buy or refinance a home! Syed is very passionate about real estate with a professional, personable, and engaging personality! He provides trustworthy services and is highly attentive to his clients responding to inquiries within 24 hours. He will go above and beyond to help you obtain a loan for your ideal home, meet your specific needs, and keep you informed every step of the way! Thank you Syed

Our experience was awesome! We were taking care of throughout the whole buying process. Communication was excellent and was always willing to answer any questions that we had. As first time homebuyers we felt like the only clients and was made less stressful! I recommend anyone looking to buy a home to come here first. Thanks so much!