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Financial institution

Fidelity Bank Green Ridge St, Scranton

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3.1
Closed
Monday9AM–5PM

+1 570-342-5532

https://www.bankatfidelity.com/about/locations/locations-details/

111 Green Ridge St, Scranton, PA 18509, United States

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    Services

    • Night Deposit
    • ATM
    • Coin Machine
    • Lobby
    • Drive Through
    • Loans

    Fidelity Bank Reviews

    T

    Tanya Davis
    1

    If I could give it 0 I Would! My husband and I have been banking with them for years, we have a mortgage through them and multiple accounts. I had an incident with a check that I deposit and one of the tellers (Jolen) has very poor costumer service. I am very sad because I loved that branch and the local bank. I think they need to train their tellers better and how to give right costumer service at all Fidelity banks in general. Manager is great that I have to say, but tellers need to be handled or they will lose costumer and obviously money!

    Response from the owner

    Tanya, we are sorry to hear we didn't meet your expectations. It is always our goal to provide an exemplary client experience, especially to those loyal to us for so long. We'd like to hear more about your specific issue so that if possible, it may be addressed. Please reach out to a Fidelity Banker at 1.88.388.4380 or email at [email protected] so that we may talk further, address your concerns, and hopefully continue to serve your banking needs in the future. Thank you.

    J

    Jenifer Snyder
    1

    Seriously. I have been in banking 18 years with another institution. I thought my local small Fidelity Bank was awesome...until I had an issue where I had a fraudster process a debit via a fraudulent PayPal transaction for 1000.00 -I was told I'd have to pay a fee to stop it, was told the associate i was talking to was the only person who could speak to me then connected me to a managers VM to escalate, leaving my account open to fraud. Then 30+ minutes later the same inept associate I had asked to connect me to a manager calls me and says his manager recommends a freeze. The manager never called me and obviously was there. The associate still wouldn't waive any stop fee on my additional accts to PayPal as courtesy for fraud even though I have documentation from PayPal. Basically means I need to close my accounts here after 20 years and the associate basically waived bye and that was it. Way to go Fidelity. I guess I was wrong. This bank is only good if nothing ever goes wrong, if it does and you have the gall to ask for help...good luck. They will try to profit from any misfortune I see. I'm registering a complaint with the OCC. I'm appalled.

    M

    Mommy Daddy and Remy Mitchell
    1

    Checking account monthly prices are crazy. Go to People's Security Bank And Trust..

    J

    Jaeda Mattis
    5

    The people who work here are so nice and helpful!

    v

    vinny sabani
    5

    I love this bank, service is the best. I thank Dragan, Michelle, Nicole, Elizabeth, Jolene and the rest of the Fidelity Bank staff for their constant friendly and courteous service. The staff always greets me with a smile and are genuinely invested in assisting me. As the business owner of Primaveras, I sincerely appreciate your service.

    D

    Duane Mattern
    1

    Worst bank yet I have had over 7 of them and this one is the worst

    Response from the owner

    We’re so sorry that your experience did not meet your expectations. Please help us to improve by providing more information on your experience. Talk to a Fidelity Banker by calling 1.800.388.4380 or emailing [email protected].

    J

    Juan Dominguez
    5

    The girls are so nice to you in this place. They helped me out everytime i go there.

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    FAQs

    • 1. How Can I Locate Fidelity Bank?

      You can call Fidelity Bank via +1 570-342-5532. You can access our online loan marketplace to submit your loan application as well.
    • 3. What Type Of Loans Can I Get From Fidelity Bank?

      Fidelity Bank provides all sorts of loan services, including: '
      • Loans
      • Night Deposit
      • ATM
      • Coin Machine
      • Lobby
      ' See more information about Fidelity Bank.
    • 5. Is Fidelity Bank An Agency Or A Lender?

      Fidelity Bank is a Financial institution that accepts all kinds of loan requests including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our online partner lenders to get easy and fast online loans.
    • 2. What Is the Location Information of Fidelity Bank?

      Fidelity Bank is located at 111 Green Ridge St, Scranton, PA 18509, United States. You can look for their store address on the map software and pay them a visit right now.
    • 4. How Can I Apply For A Loan At Fidelity Bank?

      You can fill in our easy-to-use online form on their website. If you need other financial support, you can always click here to see what's available for you.
    • 6. What Will Happen If I Am Not Able To Pay Back My Loan?

      You should discuss the issue with your lender if you can't repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. Check our website to learn more information if, for example, you defaulted on your online title loans.
    • 7. Can I Get Bad Credit Loans from Fidelity Bank?

      Yes, it is possible to apply for loans without perfect credit score such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan offers with bad to no credit.