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Mortgage lender

FCB Banks Center Grove Rd, Edwardsville

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3.4
Closed
Wednesday9AM–6PM

+1 618-656-9090

http://fcbbanks.com/

6659 Center Grove Rd, Edwardsville, IL 62025, United States

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    FCB Banks Reviews

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    Heather O
    1

    I received the worst service. I have ever received at any bank. They refused to accept accountability for their error. Then it last guy I spoke to, was condescending and told me "that's fine. You're allowed to feel how you like". I let the lady before him know, that I would probably be taking my business elsewhere. She said "that's fine" "do you want me to make an appointment to help you with that"? Mind you I've banked with them 5years, and referred several customers to them. Also have two accounts with the, but they didn't appreciate my business, so I'll go somewhere where they will.

    C

    Chrislyn Chrislyn
    1

    At the Edwardsville location, a teller tried to prevent me from depositing a check that was legally written out to me. She mistakenly thought she had some understanding of estate law, but she actually was without appropriate knowledge. I went to a different FCB location. Check deposited without issue.

    r

    rachel G
    5

    I LOVE this bank. They treat people like people instead of an account number!!

    R

    Rich Far
    1

    I deposited cash the atm took the cash now i get to file a dispute with the bank to correct their mistake and wait until Friday for my money ... the customer service at this bank is pathetic

    Response from the owner

    We are very sorry for the inconvenience. We determined there were issues with our ATM over the weekend. Please contact our Edwardsville location at (618) 656-9090 and ask to speak with our manager.

    P

    Phoenix Fiore
    1

    Probably one of the worst FCB banks to got to. Terrible customer service.

    Response from the owner

    We're so sorry about your experience. Please contact us to discuss further.

    K

    Kimber Kim
    5

    It was obvious they were busy today which, in my opinion, is a good sign of the economy but they were so helpful and kind. I love that I can pay utilities here too. Even with covid-19, I'm able to do most things necessary thru the drive thru. I don't leave many reviews but felt I needed to today because I could hear the person in the next lane not happy about sending in a license. I was asked also to send mine in and didn't mind the extra 10 seconds to verify my identity with all of the scams going on now days. Thanks for putting up with us all.

    Response from the owner

    Thank you. We appreciate you and your business.

    c

    cheri horstmann
    5

    Our teller did such a great job handling our needs. It’s always a good feeling when your teller is so friendly. Thank you FCB

    Response from the owner

    Thank you! We appreciate you and your business.

    J

    Jess Horstmann
    5

    We had a very pleasant experience with their loan officer. The entire staff is pleasant and makes you feel at home banking there.

    Response from the owner

    Thank you!

    N

    Nancy Bailey
    1

    Horrible customer service teller in drive thru was so rude I told her to send my stuff back and I was going to Troy branch where they are super nice.

    Response from the owner

    We are very sorry to hear about your experience but happy to hear that our Troy location was able to help you.

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    FAQs

    • 1. How to Get in Touch Wtth FCB Banks?

      You can make them a phone call through this phone number +1 618-656-9090. Or you can go to their website and fill out the loan form online.

    • 3. How Can I Secure a Loan at FCB Banks?

      You can go to their website and fill out the loan form online. If you are looking for payday cash loans, you can turn to our website for more details.

    • 5. What Can I Do if I Fail to Pay Off My Loan?

      You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always check the terms before signing the loan agreement.

    • 2. What Is the Location Of FCB Banks? How to Get There?

      FCB Banks is located at 6659 Center Grove Rd, Edwardsville, IL 62025, United States. You may simply check the map and find the most convenient way to access it.

    • 4. Is FCB Banks an Agency or a Lender?

      FCB Banks is a Mortgage lender. To make things easier, iPaydayLoans allows you to access a large network of trusted lenders over the internet. You can click here to get a fast personal loan with no credit check.

    • 6. Does FCB Banks Offer Bad Credit Loans?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just turn to our online service to get an installment loan even with your low credit scores.