Family First Mortgage Ambassador Caffery Pkwy, Lafayette

We were referred to Jason with Family First Mortgage by a friend who planned to use their company as well in the future. Jason was proactive with getting our loan process underway and guided us through all reservations being first time home buyers. He was patient, willing to explain all aspects of the loan and brought solutions along with any issues that were encountered during the process. Jason worked diligently with our family and our team to get us to the closing table both comfortably and at reasonable cost. His professionalism and knowledge exceeded other lenders that solicited our family’s business. We plan to remain in our home for some time, but we will definitely recommend Jason to all our family, friends, and colleagues who are in the market to purchase a home.

We found The Family First Mortgage by happenstance. My boyfriend and I were notified that they home we were residing in had started growing mold post Hurricane Ida. The very first phone call I received, while I was in search of a loan company came, from Family First was from Hannah. Hannah is a breath of fresh air and proved time and time again that she works for the betterment of you and your situation. She has made me laugh when I’ve wanted to cry, walked me through every portion of the loan process, and was just present for us in a stressful moment in our lives. Hannah is by far one of the best people I’ve met in 2021. Chris the owner of Family First is also fabulous, kind and knowledgeable. The team here at The Family First Mortgage are truly heaven sent and worked tirelessly to ensure we achieved our starter home going into the new year. Thank you so much Hannah and Chris. Lots of love! Stephanie and David Morse

Hannah Guidry and I worked on three different loans - we had several challenges to overcome but we did it. Hannah was great to work with and we were a great team. Hannah always gave me updates, she new exactly what needed to be done with my loan and what she needed from me. I would not be in my home if it was not for her diligence and perseverance. I am extremely grateful for Hannah’s expertise.

I highly highly recommend Family First Mortgage! The buying process was not only mines but my brokers’! He fought for me like he was purchasing, the process was overwhelming & there wasn’t any false reassurance & I loved the honesty & the consistency. Contact Jason Alexander at Family First for your lending needs!

Chris and the staff at family first mortgage make you feel like family! His staff is so kind and helpful! The way they assist you through the house buying makes it stress feel and easy! I am very pleased how they kept me informed and helped guide me through my first house buying experience! I’d highly recommend anybody who is looking for a mortgage company to go see Chris and the staff at family first!

I recently purchased my first home and I could not be more pleased with everyone involved at First Family Mortgage. I wasn't sure where I stood on buying a home and after leaving a message late one evening I received a phone call from Chris. After speaking with him everything went exactly like he said. I received a phone call the next morning from Hannah and I was pre approved in no time. Even during a crazy housing market Hannah made everything so "easy" for me. They truly go above and beyond here!

I am very pleased with Family First Mortgage. They are so helpful and caring and very trustworthy. I wish I would have refinanced with Family First my first refinance. I am so thankful to have met them and work with them. I couldn't have found a better mortgage company. I highly recommend working with Family First Mortgage.

Jason was the best!! He's knowledgeable, works diligently and he went above & beyond answering questions and explaining everything with me via phone not just email especially as a first-time buyer. He was always responsive! Kudos to Family First Mortgage!! I highly recommend them! Thanks for everything!!

My experience with Jason Alexander was productive and helpful. He always assisted and made sure I received and submitted documentations needed for my home purchasing, without any complications. His professionalism was admirable, consistent, and awesome! I would recommend his service to anyone that needs it.

Everyone there worked together to made this, by far, the easiest house buying process I have experienced. It was about as stress free as buying a house could be. Chris, Jason & Ninoska were super nice and respectful. Chris was my primary contact and it honestly felt like dealing with a friend that I've know for years. I don't know what their office hours are, but I can tell you that they work late in the afternoon and weekends to help you close as quick as possible, for us it was a less than a month.

So pleased with this company. Chris was very informative and patient with some bumps along the road that were out of our hands. Chris and Brigette were so helpful with this process. It was so comforting to know we had amazing people in our corner for this next step in this journey we call life.

I have worked with Family First Mortgage for my first and second home loan. All of the staff is great and helpful. I have specifically worked with Jason both times and he always exceeds my expectations. He worked around the clock and did whatever it took to get me the best financing option and lowest rate available. He was willing to jump through hoops when other lenders did not. He is patient, hardworking, professional, knowledgeable and he really wants what is best for his client. I highly recommend Jason and Family First Mortgage

Wow where do I start. Hannah is the absolute best. She went above and beyond to make this happen for us. She communicated with me on just about a daily basis to let me know where we stood in the process. Now that we closed on the house it will be weird not hearing from her with updates anymore. If you are looking to buy a home make sure it starts with Hannah at Family First Mortgage.

My wife and I have choosed the best mortgage company to work with to get our house finance, Ashley one of the best hard worker she had went above and beyond to make this happen for us. She communicated with me on just about on daily basis to keep me updated on everything and somethings I didn't understand, she took time explain things. Ashley worked really hard to get us the best interest rate & deal for our home so Ashley and Family First Mortgage is A+ in my book! If anybody looking for to buy a house, I highly recommend Ashley from Family First Mortgage

Nathan Ratzlaff and the First Family Mortgage Team are the best! Nathan Was great throughout our whole closing process and remains the same with any and all questions and concerns we may have! Nathan and the First Family Mortgage Team are truly GOD! sent to handle all your needs! Thanks, Craig and Desiree Bell

Ashley Broussard with Family First Mortgage is fantastic very professional and knowledgeable in providing you with your Mortgage needs I have been on this home purchase journey for the past month and it has been an absolute pleasure working with Ashley she always has the answers to any questions I may have and is excellent in problem solving I think she is a great addition to family first mortgage I would recommend Ashley and Family First Mortgage for all your mortgage financial needs.

Family First really took great care of me. I wasn’t sure if I could purchase a home or if I was 100% ready to. After a heart to heart with Chris and some very motivating words. I applied and was approved the same day. I do feel my home buying was a tad bit unique. But Chris and Jason worked their hardest to get me closed in a extremely short amount of time. They kept me informed with every step. It truly was a breeze. These guys know there business and understands that this is the most important/exciting time of your life. Thank you both so much. ❤️

Family First has provided an amazing experience as first time home buyers. They have been so easy to access and so willing to work with us. I will always recommend them! Chris, Jason and Michelle truly worked on our behalf!!

Bottom line--Call Jason! This was our 3rd and final (forever) home purchase. It was the smoothest and easiest purchase we've made. Jason worked with us and for us. Whatever he needed--we made sure to provide the requested documents in a speedy and timely fashion. Jason and his team responded to all calls and emails on the same day. Any questions or concerns were addressed promptly. Truly top notch service. We're so happy to have stumbled on this company. We truly feel like we are part of the Family First Mortgage family. Thank you Family First Mortgage and thanks Jason for taking pride in what you do.

Chris and his Team are very professional and efficient. They made the entire process smooth and were a pleasure to do business with. Do yourself a favor, drop what you are doing and give them a call! You won't be disappointed. Thank you Family First Mortgage!

Family First define made my home buying experience easy as can be. Hannah Guidry was sure to keep me updated and communicated everything to me clearly. I would definitely recommend anybody to use Family First Mortgage to finance your home and definitely ask for Hannah Guidry to help you out!!!

When other lenders advised me a VA construction loan was impossible, Jason and his team had the answers I wanted to hear within an hour. They were great communicators, never left me in the dark about the next steps. I am excited our closing date is here and construction to begin shortly!! Thanks so much!!!