ESL Federal Credit Union Recreation Dr, Canandaigua
+1 585-336-1000
https://www.esl.org/
4175 Recreation Dr, Canandaigua, NY 14424, United States
ESL Federal Credit Union Reviews
d
1 star for the phone customer service because waiting over 30 min to ask a quick question is rediculous. Doesnt matter when you call. Upgrading to 2 stars cuz they finally have some nice people working inside that dont seem burdened by you being there. The phone customer service has been an issue for years.
S
Absolutely terrible customer service. The woman that i spoke with was unbelievably rude. And they refused to take one single payment for a loan i have in place (During this COVID pandemic while im already on Disability) trying to force me to pay off the rest of the loan in one payment when i dont have the means to do so. and completely refusing to work with me in any way shape or form. When i asked to speak to the supervisor, she hung up on me! their lack of respect and regard for others is disgusting and i will be sure to never do business with this bank again and i will be letting others know as well.
Hi Sarah, we strive to provide a superior customer experience with all our customers and apologize that we did not deliver on this expectation with you. Unfortunately Google does not provide us enough information for us to be able to proactively reach out and work towards a resolution. Could you please contact us at 585.336.1000 so we can connect you with the appropriate teams and assist you?
P
Poor customer service skills . From the service advisor to the ast manager . The Manager was to busy to speak with me.
D
My husband and I have been members of ESL for many years and are completely satisfied with the service. We can’t imagine going anywhere else.
R
Everytime I try to get on my on line banking I have multiple screens to get through before I can get to my account.
E
The tellers are up most respectful and plan to get you out of there as soon as possible. Lobby is clean and maintained. Looking at the previous reviews, I can't say I've had a bad experience at this location.
Hello! Thank you so much for the positive feedback. We strive to deliver a superior experience to all our customers and are pleased to know we have delivered on this expectation with you. Thank you again for the kind feedback and for being an ESL member!
S
I shouldn't have to sit on the phone for 45 minutes to have someone finally answer to pay a loan!!
Hi Sarah, we strive to deliver superior experiences to all our customer and apologize that we didn't deliver on this expectation. We will be sure to pass this feedback along to the appropriate teams and ensure that your voice is heard.
D
Don’t use the drive-thru at this branch! Just go in. I waited 15+ minutes three separate times, and I was second in line. I love ESL, but they need to fix this.
K
I love ESL. Great products and fantastic cutomer service
Thank you, Kirk! We appreciate you as a customer, and for sharing your positive feedback!
D
Very quick, knowledgeable staff. No issues at all.
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FAQs
1. How to Get Access With ESL Federal Credit Union?
You can dial this phone number +1 585-336-1000. Or you can go to their website and submit your loan request online.3. How to Get a Loan at ESL Federal Credit Union?
You can go to their website and submit your loan request online. If you are looking for payday cash loans, you can come to our website for more details.5. What Happens if I Can Not Repay My Loan?
You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Location Of ESL Federal Credit Union? How Can I Access?
ESL Federal Credit Union is located at 4175 Recreation Dr, Canandaigua, NY 14424, United States. Please carefully check the map and locate the easiest way to access it.4. Is ESL Federal Credit Union an Agency or a Lender?
ESL Federal Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.6. Does ESL Federal Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get an online installment loan even with your low credit scores.