Empire Mortgage Corporation S Willow St, Manchester

Michelle was an absolute charm! I enjoyed working with her and everything was handled extremely well for me. I am thoroughly appreciative of all that empire mortgage did to assist in the purchase of my home!

Michelle, Pamela, and Matt were wonderful through our refinancing. They were thorough in their explanation of the process, diligent in responding to my questions, and were able to keep up with fast pace of flying paperwork to get our closing done quickly and efficiently before the end of the year. 10/10 would recommend.

Michelle & Pam, et. al. really care about their clients & it shows. They worked their butts off to help me purchase my new home & helped me understand the process, each step of the way. A+ service and professionalism.

Michelle, Pamela, and Matt were all a pleasure to work with. They made the entire process simple and were quick to answer any questions I had. I will be recommending Empire to all of my friends and family.

At first Michelle seemed great, but completely ghosted me after I questioned the closing cost on my potention re-fi. This was after I filled out all the necessary forms, had my credit checked, and submitting all the necessary documents. Could not get a response back and after several emails without a follow up, I looked elsewhere. The 2nd company found Empire's mistake and told me the reason I was ghosted was most likely due to the severity of the mistake. Listen everyone makes mistakes, but be upfront and professional. Its completely unprofessional to not be responsive. I'd look elsewhere.