Empire Mortgage Mccormick Rd, Hunt Valley

My boyfriend a roommate and I we're inquiring about one of their properties in Dallas Georgia. Prior to filling out all the application process Charles Hodge knew that we had cats and didn't give us a hard answer, more like a "let's see". He then continued with the application process which meant a hard inquiry on all of our credit scores only to deny our application based on owning cats. I find it absolutely unprofessional to run someone's credit with no intention is going forward with the process based on them owning cats. I feel like he should have been straightforward and let us know not to impact our credit score and then let us know. He also made a point to make disparaging remarks about the lower credit scores to my boyfriend in a phone conversation they had, also requesting triple the down payment. He clearly has no problem running credit enquiries regardless of the impact and then basing his decision and something completely irrelevant do not waste your time with this company or specifically Charlie Hodge

Declined a close friend of mine credit score with a hard inquiry and drug him through the whole house renting process for him to decline last second because my friend had cats. My friend didn't like how he spoke with him especially since he claimed to be the vp of the company. Charlie Hodge sucks.

Good, until you move out. Had a rental in CA for 3.5 years, kept it clean, didn't break or damage anything. House was renovated before I moved in so everything was new. Before moving out, I patched the walls and painted where I had hung pictures. Tried twice to get the correct color match at Home Depot, color was only a little off and that's how I left it. These were small spots and only on 4 walls in a 3 bedroom house. Real estate agent came through and said house was clean and ready to be rented or sold. She saw the walls and said it was not an issue. Empire Mortgage never did come out to see the house, instead they relied on a crew from Vegas to come out and redo the house that was already renovated something like 4.5 years ago. New appliances, new tile, new paint on the outside, etc. With all this unnecessary work the crew did, they would have painted the inside regardless of the small, slightly off-matching paint on the inside. So I'm out $800 from my deposit for work they would have done regardless. If you rent from them, make sure they personally come out to see the house when you move.

Wow.. Just wow. What a wonderful company.. If their intentions are to tank your credit. Never using this company again..