Emory Financial Huntington Dr, San Marino

Jon Lam is very professional, approachable and knowledgeable Mortgage Advisor. Jon took care everything for us including notary services, explained each section thoroughly and drove to our house to finalize the refinance paperwork. Overall, we got a great interest rate. I would highly recommend Jon Lam and Emory Financial for superior refinance service a d trusted advisor.

Jon is an excellent mortgage broker. He was extremely helpful for my wife and I, as we are first time home buyers. Jon walked us through the home buying process, was very thorough before, during, and after escrow, educated us on unique characteristics for mortgages, and most importantly is honest. Jon was able to help us find the best type of mortgage and interest rate for us given our financial situation. He is extremely helpful, punctual, and great to work with! Thanks for all your help, Jon!

It is not easy to find diligent / trusted partners- but Jon Lam has proven to be just that to our family. During the mortgage refinance, rates were lower with a different lender and he recommended switching. He's great at monitoring the market and rates which resulted in us getting a better rate. He's efficient, transparent, and we highly recommend him and Emory Financial.

Jon Lam of Emory Financial made the process of my refinancing easy from the beginning to the final signing of loan documents. I was informed of every procedure/step and Jon kept me in the loop of things to have a smooth, fast and efficient process which made his service EXCEPTIONAL, FANTASTIC AND OUTSTANDING, I will surely recommend him to anyone.

If you want a fast refi call Jon Lam. Ours took exactly one month.Jon is professional and so easy to work with. My husband and I were concerned about in person contact but Jon made almost everything happen over the internet. He even sent a mobile notary to our home. We were able to get a VERY low rate because of his diligence. We highly recommend Jon Lam !!!

My wife and myself wanted to give Emory Financial especially Jon Lam a BIG thank you for helping and guiding us on the right path to purchase our first home. Our experience was awesome working with Jon. Jon and his team worked around the clock to make this happen. Jon and team fought hard for us to get our grant approved. Jon made the process a breeze . Jon is very responsive and kept us updated every step of the way and very knowledgeable and gave their 100% commitment in making our dream happen. Appreciate you guys, it’s definitely a dream come true for us. Once again, Thank you so much and great job! We definitely and highly recommend Emory Financial!!!

I highly recommend Jon and Emory Financial to all my friends. When we were in the process of buying our home we initially worked with a different financing company our realtor used. Long story short, that other company was ripping us off but since it was our first time buying a home we did not know what to expect during the process or what to do. This is when a good friend of us recommended us to consult Jon before we continued working with that other mortgage company. We were in a time crunch because we had only a few weeks left until our deal was closed. So, we took a leap of faith based on the great feedback we heard about Jon and switched our purchase loan to Emory Financial. Working with Jon was the best thing that could happen to us. Jon was super attentive to our needs, walked us through the process every step of the way, was honest and upfront, every question we had he was always available for us; even when he was busy, he would let us know he got our message and would get back to us quickly. We felt he really had our back and made the process of buying our first home much easier. I always recommend Jon and Emory Financial to all my friends and will continue to do so.

All I can see is wow. My wife and I found Jon Lam through a recommendation and we couldn't have been happier. He served as our loan officer and even went beyond the scope of a loan officer and offered help every step of the way. He was almost like a second mortgage agent to us. Jon works EXTREMELY fast. You will never have to wait on Jon for anything as he takes care of it as soon as he gets it. Between the time we got pre-approved to actually finding a house and opening escrow, the interest rate had increased. Jon let us know immediately that it had increased, but did not finalize the loan. He told us that the interest rates are always changing and that if he can get us a better rate by waiting, he would. When we were nearing the loan contingency, Jon told us that not only has the rate gone down, it had actually gone down lower than our pre-approved rate and locked it in for us. We were ecstatic. As mentioned previously, Jon works extremely fast and protected me every step of the way. The escrow company was chosen by the sellers, and to put it bluntly, they were slow and made a lot of mistakes. Jon had to constantly push the escrow agent to send him documents and correct mistakes. He warned us that if the seller's agent and escrow are this slow and full of mistakes, that the whole process may be frustrating and slow. He told us that he has never worked with an escrow company like this before. In fact, he was so skeptical that he asked how much we loved the house, which took us by surprised. He asked because in the worst case scenario, we could lose our deposit or even the full offer amount if the escrow company were to take our money and run. He was more worried about us than about the commission he would make off the house. Our agent assured us that her broker had worked with the seller's agent before, so we proceeded on with the purchase. Dealing with the sellers/escrow got to a point where the loan contingency was 2 days away and Jon needed the information at least 3 days in advance. He advised us that the sellers would push us to sign off on the loan contingency, but under no circumstances should we do so. If we did sign it and something went wrong with the loan, we would lose our deposit. He told us that the seller could not force us to sign off on the contingency, and that the seller's agent would have to file paperwork that would require us to sign within 3 days, which essentially gave us 3 additional days to sign off. Fortunately it didn't come to that because Jon pushed the underwriter to prioritize our loan and it was approved the next day. I cannot say enough good things about Jon. Simply put, he is someone you want on your side. He prioritizes the client's interests before his. He works extremely fast and fixes problems himself and updates you on the situation. If I ever buy another house, I am 100% using Jon again.

I recently refinanced my home, and feel lucky that I was referred to Jon (by friends who had also happily refi'd with him). He made the process easy, straightforward, and fast. He was responsive and provided transparency every step of the way, and fought endlessly to get the best outcome possible for me. I highly recommend him without hesitation - you will not regret it.

Jon Lam a mortgage advisor @ Emory Financial is the most qualified person I have ever met in his business. I recently refinanced five (5) rental properties all at the same time and with his incredible knowledge (he is always up-to-date on new rules/policies) and upfront communication I was always informed on what were my next steps. Jon always made sure that I was fully informed before making any decision, so he took the time to educate me and advise me. Jon sets up his expectations and communicates them very well so there is no room for loose ends. One of Jon’s qualifications is that he is a High-performer (he anticipates questions) so therefore, he avoids cookie-cutter service and spends time understanding your unique circumstance, then he still found a way to surpass my expectations. He was the real deal from the start to the end of my mortgage experience.