Emma Butler @ Neighborhood Loans N Damen Ave, Chicago

If you need to purchase a home, do yourself a favor and go with Emma Butler. As a first-time homeowner, I was not familiar with the process and was warned by friends and family to be sure to get a reliable broker because it could make or break your experience. Emma for sure MADE my process. She was extremely knowledgeable, friendly, and responsive. She made sure the explain the process thoroughly every step of the way. She also kept me on track with all the items I needed to handle. Her team was just as awesome! Working with the Butler Group was my favorite part of the process outside of getting my new home. I can't wait to work with them again in the future!

Emma came recommended to me by Annie and Melissa at LivingRoom Realty (they are great too). She called me back the same day that I first reached out and set up time to talk at length the very next day. She spent 90 minutes with me going over my options and how we could get the best interest rate possible, as well as strike the perfect balance between my down payment and monthly loan payments. Then, as I was going through the buying process and making offers, Emma was extremely responsive - to the point that when my attorney needed some additional information from her on a Sunday evening, Emma sent it to her in 45 minutes. That kind of responsiveness is beyond outstanding! Once I had an offer accepted, Emma moved quickly to lock me in at the best rate possible - and rates went up the very next day. All the way through closing, Emma and her team were incredibly helpful, responsive, and explained everything to me in detail, which was a lot of help as I was a first-time home buyer. If I buy another place, Emma will be my first phone call.

I highly recommend the Butler Group as a mortgage broker. Emma and Amber were very responsive, helpful and guided us through the whole process step by step. Emma provided quick assistance when we needed her on a Saturday night and we were extremely impressed by their customer service throughout. Emma is incredibly analytical and has a true passion for her profession to serve her clients in the best way possible. If you are looking to purchase a new home or refinance, look no further than the Butler Group.

Emma Butler and her team are amazing to work with! Highly recommend to anyone looking for a professional, honest, and attentive loan officer. Easy and flawless process from start to finish. Thank you, Emma and team!

I highly recommend working with Emma Butler and her team. They were efficient, transparent, very responsive, and took the time to explain details and answer any questions that came up for us. Thank you for a smooth first-time homebuyer experience!

Emma and her team provided us a great first home buying experience! We were newbies and weren't too familiar with the process, Emma helped walk us through every step and was always happy to answer any questions we had. The team at the Butler group was attentive and quick responding. I would definitely recommend Emma and plan to use the Butler group in the future.

Wow! what a team! This broker will be on your side from start to finish. They are so responsive and attentive to detail. Investing in a home was never easier. Emma and her team have made our home buying dream come true. They are super stars who are super smart, and so professional at what they do. If you are going with a mortgage, do not hesitate to reach out to them. Neighborhood loans have a great reputation and are willing to go the extra mile for you. Thank you guys!

My husband and I are first-time home buyers and Emma and her team did an awesome job walking us through the process! They were able to get us a great rate in this difficult market and always made the time to answer any questions we had. We are really thankful to have had them on our team!

Omg….I don’t even know where to start. Emma and her team is the TRUTH! From the beginning of my home buying process to the end was absolutely remarkable. They were consistent with communication, asking me if I had any questions, the processing of my application. There.was never a time I couldn’t reach her (Emma) or her team. I would recommend Neighborhood loans to my friends and family. I would very much so give your company 5 stars hands down. Thank you very much and I want you to know that you are very much appreciated! ❤️❤️❤️

We worked with Emma and her team to buy our house in Chicago. Everyone was super prompt, kept us in the loop, and took the time to explain everything to us as first time homebuyers. They also got us a great rate for our mortgage! Highly recommend.