Edwards Chevrolet-280 US, Birmingham

Our salesperson Matt Billions (what a cool name) was the best! He was very helpful to describe the features of the truck and to assist with phone setup and use of flex tailgate. Finance guy Matt was equally helpful! They made the vehicle buying experience pleasant rather than painful. And the truck is awesome!

Good evening, I would like to inform my Salesman/Classmate and friend….Wesley Carter Know how much I Appreciate my “Red Carpet Service”. He knew exactly the situation that was going on with me and he knew exactly what to do. My friend Wesley Carter sold me a Car without me ever stepping a foot in the Dealership….Now that speaks volume about this Man of God……I put my trust in him, he knew how much the bank approved and my odds and he came through…..Wesley showed up and he showed out. Top Notch all the way 1000% Excellent Customers Service. Okay this is not all, he had the car delivered to me at my job…Excellent Customer Service. I would refer everyone I know that wants to buy a car. Thank you 🙏🏽 so much Wesley Cater for you Outstanding Customer Service.. v/s Cassandra

Didn't purchase my vehicle at Edward's Chevy, but I still need to leave this review. Was doing a long distant purchase over the phone and John Short was more than helpful. Went as far as trying to locate me what I was looking for closer. What dealership would do this? I put a deposit down with him but before the vehicle arrived one in my town became available. I asked if I could back out and to my surprise John Short was happy for me that I was able to find one closer. He was so great to deal with. I wish more dealerships were as easy to deal with as Edward's Chevy. Thanks for everything John!!

Matt Billions was very helpful in our trade in transaction. He was extremely courteous and knowledgeable about our purchase. Once Matt Billions took care of the trade, Matt Lamb was very thorough in his explanations of available extended warranties that we might need or want. We left fully understanding all our options. Both Matt Billions and Matt Lamb were professional and very personable. I would highly recommend either of them to our friends and family.

Matt billions and Matt the finance manager were absolutely fantastic during the process of getting a new vehicle. Matt billions gave us space and let us look at a few vehicles on our own before coming up to speak with us which was very refreshing compared to previous car buying experience with being flocked by salesmen’s the moment you pull into the dealership. Matt was very friendly and also respected that we had a 3 month old with us and gave us time and privacy when we needed to feed or change her. Matt the finance manager was super friendly and was able to start and complete paperwork very quickly while explaining everything in detail. I would recommend this dealership to anyone who is looking to buy a vehicle.

Sheryl is so honest and so gracious. I have been working with her for 12 years and trust her for treating me with respect and honesty and not trying to have work done on my car for the simple reason of making the dealership money. She deserves a bonus:) My parents live in Austin and have a Hyundai yet I send them here to get oil changes when they drive into town:) Sheryl is hands down the best service tech at Edwards Chevy 280:)

I love the people @Edwards280 the #Chevyman it the best. 2 quick visits to the dealership and I drove my brand-new Chevy Colorado home at the end of the 2nd visit. I will be back and I suggest you get there as soon as you can.

I decided to trade in my used car for a new vehicle. I decided to stop by Edwards Chevrolet 280 store and it was the best decision I made. Robert waited patiently and heard everything that I wanted in my new car and he delivered on that promise. The price was very reasonable considering the time that we are in and the staff was amazing.

I am very pleased with my buying experience from the Edwards Chevrolet-280 Dealership! From the beginning, when I called looking for this specific vehicle, to the day I picked it up, I can’t say enough good things! Lavelle was so very nice, helpful and easy to work with! Laura in finance was very knowledgeable and sweet.. Each person there that we dealt with made the buying experience a pleasant one! I love my new Equinox and I would highly recommend this dealership to anyone looking to purchase a vehicle!

I purchased a Chevy Colorado last week and my salesmen Buddy Williams, provided me with excellent, knowledgeable and courteous service. Buddy located me the truck I was looking for with the equipment I wanted. When I came to pickup the truck, Buddy made sure he took the time to go over all of the features of the truck and that I knew how to use them. I couldn't be happier with the service I received and I would recommend Buddy Williams to anyone looking to purchase a vehicle from Edwards 280.

Definitely a five star experience purchasing from Edwards Chevrolet on Highway 280 yesterday. Matt Billions, our salesman, and the finance team were easy and pleasant to work with and we left the lot with the exact car we wanted and fair terms. I would highly recommend them anytime you are in the market for a vehicle!

All the staff at Edwards Chevrolet 280 exemplify professionalism from the service department, sales staff and the management team. I would highly encourage and recommend anyone looking for a high quality pre-owned vehicle or a new vehicle to stop by and check out Edwards Chevrolet 280. I was recently in there for an oil change for my wife’s Tahoe and Cheryl did a fantastic job like she always does. Very professional staff and I will most definitely continue going back to Edwards Chevrolet 280 for all my vehicle needs.

I had an amazing experience buying my car at Edwards Chevrolet 280! The Salesman, Robert Short was very knowledgeable and knew exactly what I was looking for. If your in the market for any car or truck please stop by and give them a chance. I promise you want be disappointed.

Hayden (sales) and Matt (finance) were fantastic. They were excellent with communicating during the buying process and all the way through the end. It was a much easier experience than I remember when purchasing a vehicle.

I always leave Edwards Chevrolet 280 feeling like I've left a trusted partner. They provide excellent service. They get the work done in an efficient manner and get my truck back to me when they said they would. I would not trust my truck to any other service location in town.

Mr. Tariq Ali #TheChevyChamp made this the best car buying experience for my son and I!!!! We really appreciate your patience with us.

Darrian did a fantastic job with assisting us buy our Tahoe! We had a certain budget and at first we thought we weren’t going to be able to get what we wanted, but he worked hard getting us in the Tahoe we wanted at the price we wanted! Will definitely come buy from him again!

We had no hope of getting a new car until an ad came in the mail for Edward's Chevrolet. Gave them a call and within a few days Mr. Darrian Carter had a list of available options for me and my family. I went from zero options to several!! I never thought it would happen but he truly worked a miracle for us! I will never be able to express my gratitude enough!! We now have a beautiful 2019 Chevy Malibu that I am over the moon about! Thank you Mr. Darrian!! Truly thank you!! You gave a blessing to my family I will never forget!

Had an absolutely great experience this weekend at Edwards Chevy. If you want quality customer service and a friendly staff who will help you get you in the vehicle you want go see salesman Buddy Williams and finance manager Matt Lamb. Buddy and Matt helped me look and get me into my new to me 2018 Silverado and I will they will definitely have my business in the future.

Jonathan Short and Patrick McDonald and Laura Wilson made my buying experience a pleasure. No hassles just great finance options. They treated me with respect and everything was straight up front.

Tariq provided outstanding service throughout the buying process. He's easy to communicate with and quickly handled all paperwork and got us out the door. Would highly recommend buying from Edwards Chevy - 280.

I worked with Patrick, and he was very professional. He answered all of my questions and addressed any concerns that I had. Patrick also made sure to keep me updated with the delivery of my SUV. I'm very excited and pleased with my purchase.

Matt Billions is the best car specialist we have ever dealt with for a purchase of a new car. He is now considered our friend and will only come to see him. I highly recommend going to see Matt Billions when looking for your new or pre-owned vehicle at Edwards on 280!!!!!

My salesman, Darrian Carter was so polite and very helpful. I felt like I was with a family member. My experience buying the GMC TERRAIN with him was the best I've ever had buying a vehicle. He was PATIENT, POLITE, and very PROFESSIONAL. I can't thank him enough. I I

I had the best experience at Edwards Chevrolet 280 with Justin Smith #SuperJ! He was able to get me an awesome deal for my trade. He was extremely thorough and listened to all of my needs so that he could get me into the truck that I wanted.

Just had a sit down with Matt Lamb. I have to say this guy was awesome. Just left with a new warranty for my truck and a complete understanding of everything included. Will definitely work with him in the future!!

Tariq Ali was extremely helpful and took the time to get us all the information we asked for. I am very indecisive and he was very patient with all my questions and looking at every SUV I wanted too. If you plan on purchasing a used car, I would recommend working with Tariq at Edwards Chevy. #TheChevyChamp

Struggle to get in touch to get an update on vehicle repair. I had to call vs someone proactively calling me. Response to Owner: Kevin, you have all of my contact information. You don't want to talk to me too much or you would have called me instead of just posting an empty response in Google.

Not very good customer service to allow someone who has been communicating with your sales rep for 2 days regarding a trade in drive 2 hours and 30 minutes to only tell them 18 minutes before arrival that someone walked in and you were selling the vehicle to them. Absolutely ridiculous.

I worked with James Hurt through the entire process and he was great! He was very responsive and kept me updated! I would absolutely recommend James or this dealership to others!

Darrian made it all happen just like he said he would. He put up with everything I put on the table and still won my business. Loved working with him and his staff.

This was the most seamless car buying experience I've ever had in my entire life. I absolutely will purchase my next vehicle from here.

My boy Darrian help me get a 2020 Dodge Charger GT with. LOW PAYMENT. ! Go see Darrian Carter aka LIL CHEF to serve you the best deal! THANK YOU DARRIAN!

Matt was exceptionally helpful and incredible navigating the purchase of our new vehicle in spite of the Covid difficulties our state and country are facing. Please reach out to him to help you with your next purchase!

Wesley was awesome. He paid close attention to detail. I recommend Edward Chevrolet to anyone. Ask for Wesley!

This was the smoothest and fastest car buying experience that I have ever had! Patrick, Veronica, and Matt made this car buying experience the best ever! My car was delivered to my home and I am very satisfied! Looking for a car? This is where you need to be! You won't be disappointed! They will do all they can to make sure you are satisfied!

Darrian Carter is by far the best salesman I've every had the pleasure of dealing with. Home and the whole Edward's Chevrolet crew

I had an amazing experience buying my car at Edwards Chevrolet 280! The Salesman, Hayden and the Finance Manager, Matt Lamb made sure that everything was taken care of and that I had all the information I needed to make an informed decision about my new vehicle. The process was quick and easy without feeling rushed. I love my new car and look forward to purchasing future vehicles from Edwards Chevrolet 280!

My experience was wonderful. From Shay helping me to schedule my appointment. To Alex getting me in and out the door.

Wesley was very helpful with my purchase, even though I got a Honda instead of a Chevy. 😆

Michael Johnson was was not pushy and very friendly. He was able to get me what I wanted with the demand of trucks being the way it is. I bought my truck on the night of major flooding. Michael offered to have it washed and he personally delivered it to my home the next. I happily accepted his offer. I would recommend anyone looking for a vehicle to MJ the Chevy Man.

Friendly and knowledgeable staff! Have purchased many company trucks from these guys. They are always ready and willing to help. I just bought three more trucks and Tariq "Chevy Champ" Ali took good care of me.

Eddie "Monster" Johnson did a great job keeping me informed on my vehicles order status. When it arrived, he ensures the purchasing process ran smoothly and efficiently. He did an excellent job and highly recommend others to use Edwards Chevrolet and Eddie Johnson.

I drove in from Atlanta to Birmingham to find a great, well cared for pre owned Corvette and they were absolutely worth the drive, the communication prior to seeing the car from Jennifer, Forrest and Alex was thorough, professional and honest. The process did take a little longer than expected but they did ensure everything was delivered perfect and well worth the wait. Overall everyone was amazing and the product, service and value will make me come back again.. it may be a 3 hour drive, however when you consider how long you own a car for and how much you invest in that car,, a few hour drive for a great dealership was absolutely worth it

Purchased a vehicle yesterday from the dealership everyone was very professional and committed to making the experience a positive one. Shout out to Matt Billions our salesperson.

Tariq Ali treated me and my wife well. He was very professional and was pleased with our experience. Ask for #thechevychamp

Matt Lamb and Ali thanks so much for the purchase and your time helping us on a Saturday night and after closing with Matt. We thank you both so much for all you guys do.

I don't post reviews often but their level of professionalism is truly amazing. They made an appointment to look at my car under warranty for water damage the next business day, had it looked at by an expert. Had it fixed and back to me the next day with complimentary shuttle service. Out the door and didn't pay a dime, definitely going back for any issues and servicing in the future.

For anyone being a first time buyer or looking to purchase a vehicle, I definitely recommend Mr Wesley! He was very honest, welcoming and knowledgeable about the vehicles he sale! Went in looking for something matching my budget and he helped me find it! Walked off with a brand new Chevrolet Malibu. Mr. Wesley was very calm and humble throughout the entire buying process. 5 star service! Most definitely will go back to Mr.Wesley for anymore car purchases I make! 😊

We had a great sales person, and got what we thought was an excellent deal on our new truck, ask for Tariq, he is a really great person to deal with, he did his best to communicate with me throughout the entire process. We are 3.5 hours from the dealership and did most of the communication through phone and email. After dealing with several local dealerships in my area with less than satisfactory communication or lack of communication, Tariq was great. Justin his sales manager was great and the finance person was exceptional also. All together we had an excellent experience with the dealership. Thanks again Tariq.

Everyone was extremely helpful and accommodating. We were pleased with trade allowance and the sale price on our new vehicle. They were respectful of our time and made every effort to ensure both the sales and financing experience was enjoyable. I would recommend Edwards Chevrolet - 280 and Eddie Johnson to anyone in the market for a vehicle.

Very unpleasant experience 9/18/2021. I arrived at the dealer at 8:30 am and asked the service advisor if they had time to put a set of tires on my Silverado. Her response was yes. I was still at the dealership at 1pm. The advisor told me that they had lot of appointments. I told her that she should have told me that up front and I would have made other arrangements. This is totally unacceptable. Customer Service is gone. I have been a loyal customer at Edward's over the years. However, I do have a choice now. I won't be back, lost customer.

Made an appointment online. It was fast and easy. Service representatives were very friendly. My service was completed quickly. I was in and out in 45 minutes.

Robert Short at Edwards Chevrolet-280 worked with me for about 3 months as I narrowed my vehicle selection and waited for the right time to purchase. He was extremely helpful, patient, knowledgeable and kind. I highly recommend asking for him.

Great service. In and out with a new Chevy Traverse in less than 30 minutes.

Thank you Matt!!! 2nd Vehicle bought from you man!!! Thanks again for going the extra mile!!!

My tire sensor went out and I did not know what was going on, if my tire was going flat or what. I came in on Saturday morning and Sheryl was great!!!!! She figured out the problem and fixed it quickly and I was was able to make it to my nephews ballgame in time. Y’all saved the day.

Was quick and effective I asked for to report to Carfax the maintenance and guy in charge told me that he is not sure if the people who did the maintenance did it, because sometimes they report it and others not. I asked to confirm with them to report the maintenance and his answer was again, I'll check

Only complaint is I came in for an oil change and tire rotation. I left with a new filter that I wasnt asked if I needed to purchase. I think that has happened on both visits. I would at least like to be asked if I want that. Basically you are stealing $10 per visit because you are spending my money without asking.

It was the easiest and most hassle free car buying experience I have ever had the pleasure of doing. I have purchased a few vehicles in my lifetime and this was by far the best. Matt Billions is great! He took his time with not only for myself but my daughter that was with me in showing us the truck, the features and the seating to ensure it was the right fit for us. Matt followed up with us later with no pressure at all. After purchase, he then took the extra time to assist me in setting up the blue tooth and the Onstar. I will always recommend Matt to my friends and family to see when they are in the market for a new vehicle. Kudos also to Matt Lamb in product for taking the time to walk me through the warranty options and working with me to find the right one for me. Overall wonderful experience by all. Thanks!

Alex was very helpful and the guy at the front desk was great. They answered all my questions. I would definitely tell people about Edward Chevrolet 280.

Lee House was the best I have ever dealt with. He kept me well informed throughout the entire process and made things effortless. I am very satisfied with my purchase and customer service. I will continue to do my business with him and everyone at Edwards.

I can't say enough good things about Matt Billions. He is by far the best experience I have ever had dealing with a salesman. I will never use another person to make vehicle purchases with. I am so happy with the decision I made on a new Silverado RST.

Matt Lamb and Forrest Bihl did an amazing job getting me my dream car

I dropped my 2007 Chevy Avalanche there last week to get a BCM programmed for $100. I was good with that. Then I get a call the next day and there were more electrical issues and it would now be $390. I told Ben that I needed the electrical issues fixed, so do it. A few days later I get a call from Ben and he said I was ready. I get there and now the total is $551. I did not have time to argue really and paid it. We go out to get in the vehicle and the instrument lights did not come on. I was none too happy to discover this as that was why I brought it to them in the first place. Then he tells me if I want that fixed, it will be $375 more.. I'm like, what kind of racket is this. My friend was dismayed as well. We get the truck a mile down the road and open the hood to discover the ECM is just laying there not mounted and could have fell down into the belt or other moving parts and done a ton of damage. I call and they had me bring back. When my friend takes it back up there, they seemed perturbed to have to do it. You start at 100, then 390, then 551, and don't fix what all I needed done, leave my ECM dangling loose, and you guys are perturbed?? The audacity of these guys to act that way! Wouldn't in a million years expect to receive this type of service from a Chevy dealership! Garbage!

The only negative was length of time to be waited on. After that, the service was very fast but I was only there for an oil change

My experience with Edward CHEVROLET service department was very good. I dropped my car off 1 hour earlier than my scheduled appointment due a personal schedule change and they did not have any problem with the early arrival. The representative was so nice he waited for me to get myself together and he quickly took care of me with any problem. I bought this car 7 years ago from Edwards Chevrolet and all I have done is kept the scheduled maintenance and tires. My grandfather introduced me to Edwards Chevrolet over 30 years ago and I never had a better experience.

Warning!! This place does not care for its customers. Especially the service manager Chris and one of the advisers Tim. I had an insurance claim on my ‘18 Equinox recently, and they still have it almost 6 weeks later only because they want money that was not approved by my insurance company. They have been holding my car hostage while my rental car cost have been racking up like crazy just to hopefully get insurance to crack and pay what they did not approve. You all have been warned! Stay away from this place at all cost. Don’t say I didn’t tell you so.

If I could give Edwards Chevrolet 280 more stars, I would! Justin Smith was our salesman and was the best. I feel like me and my husband made a new friend. The whole staff was great. The manager came and introduced himself to us and was so nice. Laura, who handles the financing was as sweet as could be. I LOVE my car. I went in after a bad experience and Justin went above and beyond for us. The best dealership around. I cannot thank you guys enough!

Justin Smith and Kevin Liles are simply the best! They always go the extra mile. My family has purchased multiple vehicles from them throughout the years and the level of service has always been top notch. If anyone is reluctant to speak with car dealerships, you don’t have to worry with this one. Great experience every time!!

The vehicle had less than 700 miles. It had to be towed to Edwards because it was the closest dealership. The check engine light came on and was driven probably 30 seconds until shut off. When the service department called they said it was bad gas and the cost to fix was $2300.00 and not covered under warranty. They said the valves, rings, fuel pump, cleaning, etc would need to be done and it might be more. I told the gentleman to go ahead and fix. He then calls back about 3 min later and says they might can just clean the lines and it will be OK. A day later I call and they say they replaced the fuel pump and all is good. As a point of advice I would probably do more research before quoting a price to the consumer. I felt that I was trying to be scammed and had even called the dealership I purchased from and they offered to come get it with no charge for a second opinion because there service manager said there was no way based off the time driven it should have cause $2300.0 worth of damage.

Just went yesterday to purchase a vehicle and my experience with Guillermo and Consue Galindo was amazing, they are so nice and made the process so easy. Will most definitely be my to go dealer from now on! Everyone was so nice! I would highly recommend anyone looking for vehicle to go here! They have great customer service and promotions.

Somehow, the advertised price always substantially increases every time I take my vehicle in for maintenance - this time from $69 to $89. Edwards Chevrolet definitely seems to be on the high end in terms of price, which makes it very hard to go back there again. Plus, I never consented to being bombarded with text messages simply because I gave them a phone number they could call when my vehicle was ready to pick up. Disappointing things like this is why car dealerships have such a negative stigma and bad stereotype.

Used them recently for repairs. I was concerned as I have been done wrong in the past. They were very good at talking everything out with me and having me speak with a technician for further confirmation. Finding a good mechanic you can trust is hard, but I feel I was treated fairly and with respect. What they diagnosed is exactly what I had researched prior to visit. I was also recommended to them by another dealership . I will definitely use them again. Bonus they are super close to my home.

I can say today was my very best car buying experience EVER! Justin Smith (Super J) has been working with me for a few months now on what I want and what would be the best fit for me and my family. He has been very consistent on keeping me up to date on what comes onto the lot. He managed to compile all of the details of the vehicles I told him I loved and wanted and managed to place me in the perfect vehicle for my family and me!! I recommend Edwards Chevrolet 280 to anyone! Justin (Super J) was easy to work with and very patient with me! The entire team there is very friendly, honest, and consistent! If you are looking for the perfect ride... this is your place and Super J is your guy!

Purchased a used vehicle here before the holidays and was impressed. Worked with Alex over the phone and then when we got to the dealership, we had the pleasure of working with Matt Billions to get the deal done. He was awesome. Courteous, patient, and professional. We felt we got a great deal with no pressure and Matt went above and beyond to help us surprise our son with the vehicle by delivering it to us over an hour away from the dealership. Matt did a great job and we highly recommend working with him.

Veronica was absolutely perfect. She handled everything quickly and efficiently. Her urgent replies to questions and concerns was phenomenal. What would've taken days and hours at a normal dealership, she had everything completed in less than 48 hours.

I'm so happy with my experience! Justin Smith is absolutely amazing to work with. I would highly recommend him to anyone that's in the market for a new or used vehicle. I would give him a 100 ⭐⭐⭐ If I could.

Randy and his crew did and amazing job, including the receptionist. From following up before my appointment, during my appointment (after having to leave my truck) and even after. This isn't even the location of purchase, butt they've NEVER hesitated to get me in and taken care of without question. They're all friendly and treat you like a person vs just a random person or customer.

My salesman Darrian Carter was spot on very attentive and we never met face to face...I can say I have been a Ford woman all my life and now I am a Chevy woman. Thanks for helping me put my "Dream in my Driveway". And they deliver

This has been the Hottest 2 weeks of the year and My AC was not preforming as it should with my 2000 Chevy Truck. Tried other repair places no luck getting service this week. Took a chance on Edwards I’ve been pleased before with their service. Sir we have an opening tomorrow at 8:00 , I jumped on it. Left it over night. By the end of the day they called with the problem, solution and cost. Pick it up the next day “ awe cold air”. Good customer from the 1st phone call till checkout. I like my Edwards Service.

This was such an easy and pleasant experience! My salesman Wesley Carter was amazing! He was very transparent, hard working, professional and did everything in his power to get me approved. Even though I was unable to get an SUV , he was still able to get me in a car that fit my family and lifestyle. He has 33 years of experience , so I felt very comfortable with options he provided. Also , the finance manager and the two men that delivered the car for me were all professional, friendly, and personable. Thank you chevyman for a pleasant stress free experience!

I have been pleasantly surprised and thankful to be met with such fantastic customer service and appreciation. I do not enjoy car shopping, especially in today’s market. Hayden Drew and Matt Lamb made the process enjoyable and so easy! I didn’t feel rushed in any way and they made sure I was taken care of at every step of the process!

Wonder experience! Ask for the "Preacherman"! He is full of energy, kindness and fun! If you are in need of a new ride or used ride this is the spot to go. Thank you!

Wesly Carter is the man this is my second purchase from him ..... Boooooommmm!!!! I went new this time 2022 TAHOE My salesman was great ... after 24 hours of having the car I noticed a scratch on my wheel and slit in my drivers side back tire ... I called the salesperson and was told to not worry about it it was covered under warranty... to wait 30 days... I feel it should have been handled on the spot ... for my 70k vehicle I don't feel I have to wait ... the tire appears to be old ... after a rain when all the armor all had come off it looked terrible....I am very displeased with the decision by management

I highly recommend going here and I plan to come back for my next vehicle!! Forrest Bihl made the car buying process very easy and straight forward. He was honest about downsides to the vehicle I was considering and was very upfront when it came down to negotiating. Matt Lamb helped with the financing and warranty and was very low pressure and upfront about the options I had. I greatly appreciate the experience that you two provided and plan to come back to Edwards Chevy 280 for my next vehicle!

Forrest was absolutely amazing! Having a 1 month old and 1 year old, we were very short on time. We also live an hour away. He made sure we were in and out while also giving us top dollar for our trade in, while at the same time putting us in something bigger and saving us some money. I’ve never left a dealership feeling accomplished with what I’m leaving with until Forrest. It was hands down the BEST EXPERIENCE I’ve ever had. 10/10 would recommend going to see him with your trade-in.

I recently purchased a new vehicle from Edwards Chevrolet 280. This is not my first rodeo but Laura in finance made this car purchase so easy for me. Not once did she pressure me into buying anything in finance which is the first but she did offer products that I know I will need for my new truck. Warranty was very reasonable and at the end I was very satisfied with her and the whole staff. Definitely will be coming back soon.

Matt is the best, always pulls through, gets it right! I just bought my 5th truck from him! Edwards is AWESOME! I NEVER EVEN BOTHER LOOKING AROUND!

This is my second time purchasing a vehicle from Edwards Chevy 280. My first experience was great & my 2nd experience even Greater. I really Appreciated my car salesman Michael Johnson. He is a straightforward gentleman, he didn't waste my time & he listened to EVERYTHING I had to say, which was a lot😂. I honestly felt he wasn't just being nice because it was his job it was Truly Genuine. I am very grateful for him going the extra miles to make my car buying experience so pleasant. He is a real people person with a great personality & having a great personality is huge for me. Michael Johnson definitely has my car salesman of the year award. May God's presence continues to shine through you Michael. Thank You Edwards Chevy 280 for Blessing me with my car salesman Michael Johnson.

We had a wonderful experience with James Hurt & Matt Lamb. They both provided excellent service throughout the entire process. Thank you both for making the car buying experience from out of town extremely seamless and smooth. Highly recommend!

Great job at Edwards Chevrolet 280. Tariq and Matt Lamb took great care of me. Matt took the time to work with provide outstanding customer service. Would definitely recommend him and the whole crew at Edwards Chevrolet 280 was wonderful. Great job guys.

They were awesome! I purchased my Chevrolet from another dealership and I went to Edward Chevrolet on 280 to have my first oil change done and they MADE IT THE BEST EXPERIENCE EVER!!! Definitely will make that a place to go for any problems. Thanks guys to the WHOLE TEAM!!!

Best experience purchasing my new Tahoe! If you want an easy experience go see James Hurt at Edwards Chevrolet! Highly recommend him! His knowledge and experience can’t be beat! Thanks James for making this easy!!

Matt BILLIONS has helped our company with several vehicles. He is knowledgeable and friendly. Matt also helped us arrange some add-on features with 3rd party vendors. I would recommend both Matt and Edwards Chevrolet 280 as your "go to" source for Chevy vehicles.

Great experience at Edwards 280. Everyone was friendly and professional. Hayden (sales) and Matt (finance) were awesome. No pressure and they treated me with respect. And have to give a shout out to Richelle, she made it all happen. Thanks guys!

I would like to thank Buddy Williams for his hard work and dedication on assisting me with my purchase. The process was easy and thorough. I highly recommend using Edwards Chevrolet 280. Ask for Buddy.

The folks that work here are amazing. It is by far the best experience I have had with purchasing a vehicle! Buddy Williams went the extra mile to get me the car and payment that I was looking for. I will definitely recommend to others.

Good dealership. No complaints with any aspect and they have had many opportunities to make mistakes. They have made none. I witnessed a rude old lady berating a service writer for something that was her fault, and he exhibited professionalism the whole time while old lady Karen did her thing. As I said, I have no complaints

Was thinking about trading my car in and stoped by Edwards 280, when I got there I was greeted swiftly by Robert Short. He talked with me about what I liked, my price range and then showed me all my options! It was a swift process and I walked out with my dream car. Thank you Robert Short at Edwards 280, we will be back soon!

My husband (Matt) had a great experience with Hayden Drew, and Matt Lamb at Edwards Chevrolet 280! Thanks for everything! We love his 2018 Toyota Camry SE!

We brought our Tahoe in a few weeks ago for air conditioner problems. They told us that our valves, hoses and condenser were the problem. We paid over 2,000 to have it fixed. We brought it back in two weeks later because the air still wasn’t working correctly. Now they want another 3,500 to replace the evaporator core. I feel like the problem was not diagnosed correctly from the beginning and they are just wasting our money. Our Tahoe was purchased brand new from Edward’s in 2017 and we should not be having all of these issue. We will never bring our Tahoe back to the shop again and we WILL purchase another vehicle from them either. We are very disappointed!

Had a great experience working with Matt Billions and Kevin Liles! They made the car buying process extremely easy and seamless. Will definitely be buying at Edwards again in the future!

The service is horrible! Alex and the other guy that was there are horrible and treated me bad seems to me because I was a woman. I went in on Saturday because my check engine light came on for my 2022 Trailblazer and when I first came I was completely ignored. Then finally Alex asked me how can he help me. I told him my check engine light was on and he said why? I said I don't know. So he stated he was going to check to see if an alert was on it and then he asked his co-worker to see if the code was cleared. He never told me if the something read on the code never acknowledged me again. His co-worker told me the code was clear. I had to ask did they see anything. I was told no. He said if it comes back on let them know and sent me on my way. A few hours later it was back on I ended up going to an auto parts store and they checked it and they told me what the code was and that it's normally due to the gas cap being open but since the gas cap was securely on then there could be an issue with the cap itself or something else. So he suggested I take it to the dealership because it's still under warranty. UPDATE: I called Kevin Liles on 3/16/2022 @ 4:29 pm CT and got his voicemail. And I left him a message with my contact information. As of today, March 22, 2022, Kevin Liles has not returned my call.

Update/. Make sure you are close enough to pick up copies of your paperwork because as of today, 3/8/22, I have not received mine. Apparently that is something that is not important to them because I have called so many times and had to leave voicemails that do not get returned, sent multiple text messages, and now whoever the chick is answering the phone doesn’t seem to be cut out for customer service. I told her I really needed to talk to someone because they do not return calls but I guess that was too much work for her. They had been great with everything, aside from giving me a copy of my paperwork. I understand people get busy, but it’s to the point now that it is ridiculous. it’s been 3 months.

My salesman, Darrian Carter, provided the best experience possible for buying a new car. One of the nicest people you will meet and made the whole process very easy. Thank you Darrian and Edwards Chevrolet.

Darrian “Lil Chef” was very helpful all through the process. He did a great job answering questions and getting answers to those questions. I would highly recommend Darrian to anyone looking to purchase a vehicle.

Lavelle Smith the best salesman in the state! Thank you for your time, knowledge, and pleasant atmosphere. Another addition to our driveway! You are very much appreciated!!

Preacherman and the rest of the 280 staff were a pleasure to work with & aided me in finding my dream car for me and my kids! I would definitely recommend anyone come visit Edwards Chevrolet on 280!

Worst experience I’ve ever had with any dealer. Agreed on their price after three days to purchase a car I have been looking for for months. Then they tell me they sold it out from under me. Only wish I could give them zero !!!!!

Edward Chevrolet is great. Big thanks to Hayden for buying truck. 10/10 recommend them.

Had a GREAT EXPERIENCE with Henry Woodruff buying a “new to us” car today! We were actually just browsing, but he went to work for us to find what we were looking for. Henry found 2 vehicles for us to test drive right away. Then he got us a great deal on our purchase! I feel very positive about our experience and highly recommend Henry Woodruff and Edwards Chevrolet for your next vehicle!

The Service Technician rendered Excellent Customer Service. She is very knowledgeable and pleasant to do business with.

I've had great buying experiences in the past but Jonathan Short at Edwards 280 took it to a whole new level! If you want the best deals and the best buying exoierence you will ever have, go see Jonathan at Edwards 280! He's not just a salesman, when you deal with Jonathan he becomes a friend who's there for you in the long run! Thanks for the great service Jonathan, you're the best!

RANDY IS THE BEST SERVICE ADVISOR. If you’re in need of a great service advisor Randy is your guy. He is very understanding and kept us informed.

Great experience purchasing a used vehicle for my son. Tariq was awesome. Ask for him and I’m sure he’ll take good care of you too!

We were offered a low (but fair) value for our trade-in vehicle. When the original vehicle we considered was out of our price range, they found an excellent substitute for us in a used vehicle. We are VERY pleased with the substitute vehicle and with the deal we were offered and accepted. The only down side of our purchase was the inordinately long period of time it took to prepare the paperwork necessary to consummate the deal. Were it not for that delay, we would have given all 5-star ratings. Though other dealerships are more convenient to our home, we will continue to deal with Edwards Chevrolet for service needs and for other vehicles if we should trade again.

Despite anticipated delays due to the pandemic, this was the best car buying experience we have ever had. Matt Billions was a great salesman and treated us well. He was kind and made us feel comfortable purchasing a new Tahoe. Jonathan Short was also great in tracking down our car and doing whatever it took to get it to us. We are so appreciative for all of their hard work! We would highly recommend Edwards Chevrolet 280 to anyone. Best dealership around. 5 stars! ⭐️

I have shopped here in the past and was ok. But this experience was different. I have a mediocre credit score. My sales rep was Guillermo Galindo. In my opinion I was shopping for something beyond my budget. Guillermo even after I told him my credit score treated me like a cash buyer. The biggest difference I saw is when I was signing the papers he was the first sales rep I ever saw that was in there. Sat there, never said a word but was there. The entire process he treated me exceptionally. If you need a car or just want one, go see him at Edwards off 280. Regardless of your situation he will treat you exceptionally well. It made a difference to me, it probably will to you.

Bought my car from them 5 months ago. This is the fourth time I’ve had to bring it in for repairs. This time U needed a new battery so it was a quick fix. Hopefully I won’t have to come back anytime soon. Service department went above and beyond to help me when I was stranded just down the road from dealership.

Amazing customer service and very helpful. Special thanks to Matt Lamb for getting us in and out quickly and painlessly. Would highly recommend this dealership.

Tariq Ali (ChevyChamp) and Matt Lamb were great! They are the kind of people you feel like you could hang out with. They were very patient, welcoming, and helpful. My daughter had a blast with Matt. Thankyou!

Great buying experience- horrible follow up. Bought a used truck that is falling apart, every light on the dash is on and needs multiple repairs. I have been calling the dealership for over a month trying to talk to someone in finance for another issue with no returned calls.

Just bought a new truck working with Matt and Buddy. They were great. I would recommend them if you are looking for a new vehicle.

Matt Billions and Lee House helped me get a great deal on a 2021 Trailblazer. Manager Matt made the deal stress free.

I greatly appreciate Forest taking the time to work with me on my transition! He was professional and courteous through the entire process.

Took my Malibu the service it was great as usual. They always greet you at the door and keep you updated while the service is being performed. I have never had a bad experience at this dealership I would recommend Edwards Chevrolet 280 to anyone! My service guy Timothy is great!

Was treated courteously and work was completed timely. As someone that grew up in a service environment and worked with the public for over forty years I would recommend this Service department highly! Apparently Mr. Chris Smith really knows how to run a service department and manage people. My family and I have purchased several vehicle throughout the years from Edwards Chevrolet and would do so again if necessary. Chris, thanks again so much for your help and getting my Silverado repaired timely !

After a horrible visit at another local Chevrolet dealership, I was very skeptical about continuing my search for a 2021 Tahoe. When I arrived to Edwards, I was met with the most pleasant sales person ever,Matt. I was able to find the Tahoe with everything I wanted plus many other upgrades for a wonderful price. Matt and the rest of the staff at Edwards made the buying process so smooth and easy! I will 100% be back for my next vehicle purchase and I will recommend all of my friends and family to purchase from there as well!

After 20 years of working my tail off I finally decided to buy myself a brand new vehicle for the first time, Super J Justin Smith and Matt Lamb were both amazing. Justin helped me find the truck I wanted a s worked out a deal that was better than I hoped for. Thank you Justin and Matt for amazing service and a great experience!!!

Great family run dealership to do business with. Tariq Ali our salesman was number one and was very patient with us. Also Matt Lamb made the financing & closing process a fun and enjoyable one for sure. We highly recommend these guys and we will be back again.

The people who took care of my truck are great and are very professional at what they do. First of all they met me at the door with a smile and called by my name. I had gotten to the service department about 25 minutes early, and they took care of me. They covered my seat with plastic and put my truck in line, to be serviced. I know when I bring my vehicle in to be serviced, that it is in the best hands. The people that work at Edwards Chevrolet help you with all your needs. They inform you that you may need to have certain services in the future. I left the service department, after my service was complete to my truck with a good feeling. These people went out of their way to help me and I appreciate professionalism in the work place. All I can say is, thanks.

I arrived at 10:00 my appointment was at 10:30. There were people who was behind me that left before me. I had plans to trade but my experience there No.

Cheryl is my service tech and she always is polite and professional. She always communicates clearly while my truck is in the shop.

AVOID the service department at all cost. Changed my oil…. My oil drain plug was missing gasket seal missing. Car was super low on break fluid and radiator reservoir was completely empty after their “chevyman package “ they made me get with the car. Had have my car towed to my house then to another dealership to fix their mistakes. I live almost 2 hours from this dealership I drove home with oil LEAKING and had NO IDEA they paid the other dealership to fix it. Brought It back to them because my car is NOT driving right. No explanation nothing I waited 3 hours last Friday to have it done. So I they had me sit for 3 hours to just mess up my car… do yourself the favor of avoiding this place so you don’t have to contact a lawyer.

We are very pleased with the purchase of our new truck. We thank so much Ana Ross the Brazilian Chevy girl. We are Brazilian and we really felt like home. If you’re looking for a new or pre own vehicle make sure to call Ana Ross the Brazilian Chevy Girl. She will do her best to accommodate all your vehicle needs.

From the time I entered the dealership the lies began. The most severe of which was the false advertising of the MSRP. Not only did the vehicle not possess a Monroney Sticker (despite the outline of tape on the inside of the window where it once was affixed), but when I asked why the Tahoe was more expensive than others I had seen, the salesman (Lee House) started pointing items out on the vehicle telling me they cost extra. These items were stock items consistent with the trim level of the vehicle. I also asked for an invoice in lieu of the sticker and he said that the dealership did not possess one. He said both of these items were at the train station. I also asked if the vehicle had an inflationary adjustment to which I was told no. My wife and I were told that vehicles had been market up by $5,000.00 for out of state buyers to keep inventory local, but in State buyers did not have to pay the increase. When I told the salesperson that the MSRP according to the website was $5,000 lower, he responded that the lower MSRP was after rebates and incentives and that the actual price of the vehicle was $5,000 higher because I didn't qualify for rebates. Through investigative work I found a sticker on the Chevrolet website for what I thought at the time was a similar vehicle. The salesperson then said there was a computer glitch that caused Tahoe's and trucks to be listed at $5,000 higher on their company website but that should not have happened and they were looking into getting it fixed. Update: It is still not fixed, because it was never a glitch. I then asked if I could buy the vehicle at the sticker price (assumed price, because the vehicle lacked one) and he said that a customer just showed up to buy it and he would call me back when he determined how far into the process they were. I then received a text message telling me that the General Manager "Kevin" had just sold the two Tahoe's I was interested in. He went on to tell me that not only did he sell them, but he sold them each for $10,500 over the sticker price. He then told me that if I wanted it and since we were good customers, he could sell it to me for $2,500.00 over "sticker" but I had to make a decision because a dealership from Texas had just bought them. With this text he provided me with a suspicious looking screenshot of a piece of paper which supposedly showed this dealership paying $10,500.00 over sticker. I should add that the purchase request lacked any identifying information for both the dealership and the vehicle itself. This appears to have been fabricated to further the lie and apply undue pressure. Due to the currently low inventory and the fraudulent sales techniques designed to impede my ability to make an informed decision, I purchased the vehicle for $2,500.00 over the sticker. I still have yet to receive the Monroney Sticker. This whole experience could have been avoided with the truth. When I confronted the salesman about the lies, he did not deny it. Due to deceptive sales practices and potentially illegal activity I will not recommend this dealership to anyone purchasing a vehicle.

Most things regarding the service were good. But then today my anti-theft tripped and since this was electrical service, I assume something that was done tripped something with my anti-theft system and now my car has to be towed back in for more maintenance. Will never purchase a Chevy vehicle again due to all the problems this 2015 Cruze has given me in the ~4 years I have owned it. Additionally the customer service rep I spoke too, to get this straightened out tried to extort me by saying they only help people with anti-theft issues remotely if you pay for a subscription. "That's a nice car you have there, be a shame if something happened to it." I am quite disillusioned with the entire process. Edit: After re-reading my review I want to make it clear the customer service rep I referred in the second paragraph was a Chevy corporate service rep not affiliated with Edwards directly. All the service associates I dealt with at Edwards were excellent and did everything they could to help resolve the issues.

My experience at Edward Cheverlot was weird. I looked at a car then was told it was already sold. Then it ended up not being sold but I didn’t qualify to buy it. I didn’t feel welcomed when I first got there. BUT I would go back because of my sales man Henry Do. He approached me when no one else did. He made the experience exciting. Even as I waited for hours, he patiently waited and so badly wanted me to get the car I wanted. I really appreciate the care and pride he takes in his job. I know he will go so far as long as he doesn’t let anyone take his awesome personality away! You can definitely go to cheverlot but ask for Mr.Henry Do!

Mr. Randy Chappell and Alex (service technician) provided exceptional customer service today! They were both very honest, informative and timely. I look forward to servicing my vehicle with Edwards-280 from now on, due to my experience with each of them today.

Chris Smith was a tremendous help during the whole process of my Tahoe being serviced/repaired. He handled every step of the process with great professionalism and superb customer care, would 110% recommend anyone to see him for any issues.

I bought a 2021 Silverado 1500 Trail Boss LT and it was absolutely the best car-buying experience I've had. I called ahead of time for an appointment, arrived 45 minutes later and they had already pulled the truck to the front for me. I met with Justin Smith AKA Super J. He was very friendly and professional. Asked me if I had any questions about the truck and allowed me to walk around and look at the truck..he didn't hover over me or pressure me in any way. Then it came down to "working the numbers" . Understanding this is a business and knowing what I was willing to pay, Super J was very accommodating and we agreed on a more-than-fair price. No hidden fees, just straight forward numbers and total transparency. Finance office didn't try to sell me anything like insurance or the other add-ons you would expect. Took less than 10 minutes in the finance office! Justin had the car detailed and fueled up before I left. I drove off knowing I got a great truck for a fantastic price. They even turned in my rental car for me! I will certainly be buying my cars/trucks in the future with Edwards Chevrolet 280..and I'll ask for Justin Smith (SUPER J).

Thanks to Ryan Mottesheard and Edwards Chevrolet. We appreciate their patience and understanding in working with us and feel we received a great deal along with a great car. Everything was explained in detail and we wouldn't hesitate to return or recommend them to future car buyers. We feel that their service department will also live up to our standards. Thanks again!

Everything was done so quick. I brought my daughters car in, they diagnosed it and put in a brand new transmission within 48 hrs. My representative (Tim) handled everything so fast and professional. Everyone I talked to at Edwards was very nice. I'm overall PLEASED!!

Justin Smith was a pleasure to work with. I knew exactly what I wanted. They didn't have one on the lot but found another vehicle to meet my requirements and brought it to the dealership. We agreed on terms and handled most of the paperwork by phone/text. I went in, signed the necessary forms and got my new truck in record time with no hassle and no pressure. The sales experience was the best, but the reason I wanted to buy from Edwards 280 was because of the service department. They have always done an outstanding job of caring for my other vehicles and earned my customer loyalty.

I took my Silverado 1500 in for an oil change, tire rotation and balance. I arrived at my appointment time intending to wait for the work to be done. My truck was taken back right away and the work was completed in a very timely manner. I was well pleased with the time required and the quality of the service.

Recently purchased a new vehicle from Edward’s Chevrolet. Overall, it was a great experience. Joe Tassone the sales person I worked with was THE most pleasant salesperson I’ve worked with buying a car. He was friendly, professional, and never took any of those unpleasant sales tactics that are often used in the car buying world. The buying process was easy and stress free. Also, very happy with my vehicle as well.

Randy in the Service Department is excellent to do business with. He keeps you informed about the status of your repairs to your vehicle and makes sure the work is done quickly and done right. I use Edwards 280 for all of my service needs.

Had an amazing experience with Edwards Chevrolet thanks to Justin Smith(Super J)! The overall process was quick and extremely efficient. We definitely recommend Edwards and especially Justin Smith to anyone wanting a smooth and hassle free car buying experience!!

Matt Billions is the man! Took great care of me during my time purchasing my vehicle!

Justin Smith “Super J”was an absolute pleasure to work with. This is the second vehicle I have purchased from this dealership! I Love the no hassle approach. I gave Super J my payment wants and car needs and that guy worked his magic and got us exactly what we wanted! He made the buying process so easy! We love Edwards Chevrolet on 280! The finance department was awesome also! Thank you so much Justin Smith “Super J”

I am a first time buyer and Christian Smith helped make my first car buying experience super smooth!! I never felt pressured to buy anything, he allowed me to take a test drive to get a good feel for the car and answered all of the questions that I had about the car. Thanks to Christian for making my first car buying experience so easy!! Also, thanks to Matt Lamb for making for making the warranty sign up simple and easy to understand!

Lavelle—aka Preacherman—is amazing! He helped us navigate the best option for my family! Helpful, professional, and knowledgeable. Go ask for Preacherman.

My experience at Edwards Chevrolet on 280 was awesome! It's been really hard to find 2022 SUVs on the lot, so I had to order my vehicle. I was initially shopping for a 2022 Ford Expedition as I was upgrading from a 2017 Expedition, but the wait time was 4-5 months. I had been eyeing the Tahoe, so I decided to begin shopping for a Chevy instead. I owned a Tahoe before and fell in love with the dual thermostats. Much to my surprise, the wait time on a Chevy order is 2 weeks...not 4-5 months! My new vehicle arrived a week before Christmas and I'm more than happy! James Hurt, my sales manager, ensured that all of my needs were met and he consistently kept me updated on the progress of my vehicle. And as for Matt Lamb, no one does finance like Matt does Finance. Their APRs were better than my bank's APR. If you're in the market for a new or used vehicle, I highly recommend Edward's Chevrolet on 280!

Great experience with a great sales guy, Justin Smith aka “Super J” sold me a nice 2017 suburban premier. He helped me through the whole process and met me three times over three days while trying to decide. He’s one of the most knowledgeable guys in the building and will make it work for you. If your looking for a vehicle call Edwards Chevrolet and ask for Super J.

Nick Logan and the Service dept were super nice and accommodating. No hassle and easy, dropped my truck off, picked up the rental and was on my way. Edwards has customer service down to a science!! Don’t want to leave out Matt Billions, he’s the whole reason we bought from Edwards.

Justin Smith helped us get into a different vehicle. I had a 2007 Suzuki XL7 so it was definitely time. We purchased a 2018 Equinox and he made the process very fast and easy. He was great to work with, extremely nice, and made the whole experience great!

Chris in the service department is the best!!! He made up for a tire not being ordered correctly, and also bumped me up in the line because I had my three kids with me. He was very considerate and helpful. Thanks Chris for staying you in a world full of cold hearted people!!!