East Idaho Credit Union Hurley Dr, Pocatello

I have my truck loan through EICU and they've made the process super easy and painless. I moved my banking over to these guys because they are local and they make you feel like family. Much better than the big banks I've been with in the past. Great staff, super friendly, extremely easy to work with.

They are awesome, highly recommend. I went to numerous other banks attempting to set up an account. For one reason or another the other banks couldn't offer me what I needed. I was about to give up and happened at this credit union. Wow .. was I lucky! I was made to feel valued from start to end by the representative.

So glad to see a branch in Pocatello. I had a branch in my hometown- but this makes it way easier for me. I've been in a few times and the employees have been nice and very efficient at their job.

Fantastic customer service from all of the staff. Prompt and thorough answers for all questions. Benefits plus is a six dollar maintenance fee per month which gives you access to $600 worth of phone repairs, also provides travel and lodging rates and discounts, and a majority of the staff are familiar with the features. If you’re looking for a credit union which is personable and has loads of options this is definitely the one. Financial advisors are knowledgeable and always available for video chats. The staff at EICU are also available for a text message chats and promptly return responses!

We purchased a new Camp Trailer and make sure to call the Credit Union before the dealership does because you will not get the 120 days no payment and the $100 (retail) of the sewer hose and water house. I called and they said that since I went through a dealership and not directly to them we didn't qualify to receive any of these incentives 😡

Friendly staff. I like I can do cash advances to pay my rent since it's due in cash. Plus it's in a convenient location.