Dorsett Automotive W Mayfair Dr, Terre Haute

My wife and I were in search of a new SUV with a 3rd row for our family to replace our minivan. We couldn’t be more pleased and appreciative to the folks at Dorsett Automotive, specifically Derek Carroll for helping us find EXACTLY what we were looking for! Buying a car has normally stresses me out but thank you Derek for great customer service, guiding us through the process and answering all our questions as well as Kevin King for helping us with our financing. We are so thankful we decided on the 2022 Hyundai Palisade from Dorsett Automotive. It has all the features, technology and warranties that we were looking for and more! I would highly recommend Derek and the folks at Dorsett for any of your automotive needs!

My wife and I purchased a car @ Dorsett. We put together a work order for the purchase agreement. We found a few months down the road that there was still an unresolved issue. Dorsett honored the agreement and took care of us. We are pleased with the service and how personable the staff is with us. Good place with good people!

Our time spent with Derek Carol has been amazing!! He listened to our wants and needs and put us in this brand new Mitsubishi Eclipse.

We have bought 4 vehicles from Dorsett and love the friendly atmosphere. Derek Carroll has done a fantastic job with finding the right vehicles and never settle for close enough. Never pushy on the sell, but friendly.

I was shopping for a truck for a few months and found exactly what I'd been looking for at Dorsett Automotive. Eric Michaels worked to make a deal that was affordable for me. It is great to do business with Eric and Jason Swarens and I will continue to do so in the future.

I am a 'multiple time' returning customer and appreciate they never approach me with 'hard pressure' selling. Everyone was kind, and worked together to make sure my needs were being met.

Brandon was great! He helped me find my dream car and made the process simple. He was transparent and was great to talk to. All around great experience!

Very reasonable, respectful, gave lots of information and made she I understood everything. Scott and Chris was very good!

I'm start off by saying I will NEVER purchase another vehicle from this dealership worst buying experience by far I drove 8 hours 16 total to purchase it, my Hyundai Genesis I'm keep the story short but after buying the car it downhill from there. They tired to get me to buy this vehicle for almost 20k no sir if the car went throw a 120 point inspection like they say.. The tires having flat spots A/C line was leaking on the low side from the tire wheel cover not being secured, they would've noticed all those things. Eric Michaels was my sales person he was no help at all, Brandon Dorsett played cool at first but he flipped the script on me saying it was my fault that the car had those issue's, they take my money for sales tax which is $1,125.29 and the paperwork they provided I couldn't use in my state to get my tags. Been trying to get my money from them over a year now and they have continued to ignored me, I won't my money back you'll should know who I am look me up I know I'm in your files Tyran Turner..

I just traded & got a new car with Derek at Dorsett & was beyond pleased with how easy the whole process was! Not to mention the awesome Dorsett Warranty I received as well! I recommend Dorsett to anyone looking to buy or trade!

Knowledgeable sales team and large selection of vehicles. Best warranty for pre owned vehicles

Jared Lucas did an excellent job selling me my new Mitsubishi Mirage. He handled my questions through emails , texts, calls and in person. Knowing I didn't even want to go to the car lot due to being afraid I wouldn't qualify. He wasn't overly pushy but wanted me to come up and give him some time to work with me. The Finance department did an amazing job getting me approved with the payment I wanted with Gap and Service Warranty included! Back to Jared he even delivered my car to me at work and gave me his cell number if I have any questions, issues or concerns to text him directly. Now that's Customer Service! Very Thankful I went to Dorsett! And had Jared Lucas as my car salesman.

The best car buying experience and salesman I ever had. DEREK CARROLL is one of the polite, patient, knowledgeable, professional, courteous sales person i have ever had a pleasure to work with. In this day and age is saying alot. I highly recommend you go and see him, you won't be disappointed. The dealership is top notch and fantastic to work with. Glad to have them now and years to come.thanks to DEREK CARROLL and Dorsett team for making us have a great experience.

I was shopping for a car and Derek Carroll took out all of the stress of car buying for me. He listened to what I wanted and he found me the perfect vehicle. For anyone that doesn’t like the stress of car buying, I recommend going to Dorsett Automotive and seeing Derek. I’m extremely grateful to him for finding the vehicle that was a perfect fit for me. Thank you Derek for your amazing customer service and support!

We just bought a Hyundai Sante Fe, and I love it!! Derek Carroll and the team made it the easiest and most pleasant experience I have ever had buying a car!! I highly recommend Dorsett Automotive, Thank you!!

Great service from Derek Carroll. Quick and easy process. Thanks for getting my mom into a great car. Anyone looking for a great dealership stop in at Dorsett

Wonderful buying experience. They were able to find me exactly what I was looking for. Salesman Eric was great. Definitely recommend Dorsett!

They claim to offer a "pleasant" car buying experience but do not put prices on most of their inventory. That's very unpleasant.

Thank you Brandon R. and Josh for our recent purchase. While other dealers were taking advantage and marking up the same vehicle above MSRP due to the current situation of our economy, Dorset Automotive not only kept it honest but also worked with us on our trade in and rebates to make sure we were satisfied with no pressure. Brandon was great as it was a three week decision for us, keeping us well informed without being annoying. We could not ask for more from a car dealership. Thank you Brandon and Dorset Automotive, my wife loves her new car!

Horrible costumer service. Was interested in a 2009 Nissan Altima that was posted to the website. Drove an hour to go check it out. The car was on the loft being serviced. Gave our contact information to Ernie Engles who showed us the car. He never contacted us or returned messages or calls. Called again 5 days later to talk to the receptionist to see if the car was available and she went back to the technicians and it was. Got a call about 30 mins later saying the car had already been sold. I feel like I was discriminated against because my boyfriend and I are young and they felt like we weren’t truly interested in buying when I was already pre approved I just wanted to test drive it. It was the lack of communication or effort to work with us that led to this poor review.

My husband and I both bought vehicles at Dorsett Automotive in the Fall of 2020 and received the best support and experience from the team! Special thank you to Brian, Brandon and Jay aka the dream team for taking care of us!

Jarred Lucas was a pleasure to work with. He was very knowledgeable about every vehicle we asked to look at and was very patient with us as we spent many hours debating on what to get. The team worked well with us on pricing and I feel like Jarred worked hard to get us to a price we were comfortable with. I would definitely send any friend or family member his way, knowing they would be very well taken care of. Thank you Jarred Lucas for helping us with our first big purchase as a married couple!