Don Herring Mitsubishi Marvin D. Love Fwy, Dallas

This was the best experience. The dealership was clean. They had plenty of vehicles to choose from. Our sales person Sam J, was amazing. No long wait, no haggling, no hidden fees or markups. It was the smoothest car purchase I have ever had. Drove off with the perfect car. These guys are top notch.

I had a great experience with the service department. I brought my car in for a quick diagnostic test. Heard a little squeaking coming from my car. It was just a loose belt but they communicated with me throughout the process & of course made a few recommendations. They didn't hassle me into doing anything which I appreciate. They also aired up my tires & swept off my mats. Thanks David & the service department.

Cary was who we dealt with. This man is definitely one in a million! He worked with us for over 6 hours, trying everything in his power to help us get this car. Just when we were about to give up, he came out one last time to tell us the new loan details. We almost cried! Thank you so very much Cary for all of your hard work. Our son now has a new, beautiful, safe vehicle. Thank you just doesn't seem to cut it, but it's all we have. Everyone was very friendly and courteous, but Cary went above and beyond. God Bless you Cary. God IS GOOD

Cary was absolutely wonderful in the purchase of our 2022 Outlander. He was very patient with us as he showed us several vehicles and what each trim level offers. We never felt pressured through the entire process. Buying from Don Herring has been our best ever car buying experience. Thank you!

I used the service department to have a seat belt latch fixed. The service man was friendly and professional when making the appointment. When I got to my appointment they took my SUV in early and had it fixed within 30 minutes. Great service and a free wash.

I set up my appointment online. The drop down menu has the services/concerns you need. Time has to be allotted for those services. Appointments should be available for the time needed to not feel rushed or feel like you’re getting subpar work because it’s closing time. I respect and value peoples time because I expect my time to be respected and valued. I would have scheduled an earlier appointment to allow more time for my car to be worked on and get all the services needed so I wouldn’t have to make extra trips.

Everyone at this location is super helpful and caring! Don Herring Mitsubishi is the oldest Mitsubishi dealer in the whole state of Texas. Whether you need service, parts or you're buying a new car- these guys have your back. Some of the nicest people in the industry!!

Thank you Carry Wilson for helping us get everything done smooth and easy for our new car! We appreciate your great service and everyone at don herring!

Kenneth Jenkins, internet sales manager should find something more suitable. He was downright rude over the phone when I spoke to him and told him what I was looking for. He tried to rush me and even HUNG UP THE PHONE ON ME when I started asking questions. I get your in sales but geez if a lead asks questions you should be able to answer them thoroughly. I’d like to do business but definitely not with Kenneth Jenkins.

Always a positive experience. William & Victor are awesome!!! And the young man who helped me today but I didn’t get his name.

I went for oil change and problem with water for wipers not coming out. They did a good job with both things. They even washed my car. Everything was done in less than an hour.

What a pleasant and easy purchasing experience. At the Dallas location, Nisa was courteous and helpful throughout the buying process. She was thorough in showing me the models, and helped me decide on just the right one (Outlander Sport ES). The only decision I had to make was the color (Octane Blue, like that's really a choice). Victor even did the leg work on the phone to get my vehicle from another location. Lastly, Sean, the Finance Manager, showed me the savings that he was able to pass on - and he was very easy to talk with. There was not a second where I felt the typical sales pressure from anyone in the staff. Thank you for removing all of the stresses about purchasing a new vehicle, and making me feel like I was the only customer there. Don Herring Mitsubishi on Marvin D. Love Freeway, Miss Nisa, Sean and Victor were the only way to go.

Easiest buying experience I've had (and this was in a hard-to-find market and model). Michael got me the exact trim and package within a few days, kept me posted, and trailered it all the way to Albuquerque. When other dealers couldn't do it, pushed me into inferior vehicles, or kept me guessing, these guys went above and beyond without playing games.

Highly recommend. I have been coming to the dealership to get my car maintenanced since I bought it in 2013. The employees are very tentative, polite, professional. They make me feel like a priority.

Didn't even think I would leave the car lot with a car especially not one over 2015. Samantha was very nice and very helpful getting everything done for us .. I would recommend anyone to go there. I now am paying for a 2021 Mitsubishi.. thank u Samantha and the owner for everything...

The day I went to go get my oil changed and tires rotated I received coupons in the mail I would have appreciated if they would have use the coupons at the dealership if they know they are some in the mail being sent to customers.

Kenzi Coley is the BEST!! I just love her energy and she has excellent customer service!! She was attentive and asked all my questions!! She gets a 10 in my book!! ❤️❤️❤️❤️❤️

Didn’t get the vehicle I wanted but Makenzi was awesome and helped me through the whole car buying experience. Was able to still purchase a vehicle.

By far was the best car buying experience I have ever had. Mr. Wilson was great last time and this time as well. He treated us very well, very knowledgeable and very courteous. He helped with our last purchase about six years ago. Gave great advice on how to proceed with our purchase on yesterday. We was really looking for a used vehicle but ended up with a new vehicle...thanks Don Herring Mitsubishi-Dallas location.. Don Herring Mitsubishi service depth is by far the best and the most efficient, Mr Barnes is the most courteous and professional person that I have ever worked with. Always willing and giving the best service..Love my car!!!

I was greeted by Nisa, who made us feel comfortable as soon as we walk in the door. This was the greatest car shopping ever. I spoke with Ms. Nisa on the phone on 12/21/2020, did most of my paperwork online, and by email. On 12/22/2020 I was riding off in a 2020 Mitsubishi Outlander Sports. Once again Don Herring Mitsubishi has made me happy. Went in at 8 am on 04/7.2021 to get my car check out from the service center. I was greeted with an Excellent customer, from Mr. Barnes, and the young man that test drove my car with me. Give them 5 star 💫 10/14/2021-Don Herring Mitsubishi (Dallas) Thank you for the fantastic service manager, Mr. Barnes, and service center, staff. I owned 2020 Mitsubishi Outlander Sport for ten months. I called several times and visited the service department twice since I purchased my SUV (Ms.Tang). Each call or visit to Mr. Barnes/ service staff has made me feel like a priority consumer.

Great maintenance service from William...he is patient, friendly, knowledgable, and makes a good pot of coffee while you are waiting.😊Thanks!

Our salesperson, Sam J, was amazing. She was very knowledgeable about the vehicle(s) that we were looking at and was extremely helpful in getting us in our new car! She went out of her way to make sure that we were comfortable and had all the information that we needed to make the decision to buy our car. She was very funny, always smiling and was extremely patient with my husbands weird sense of humor and our witty banter. A huge thanks also goes out to Sean Allen who helped us with our financing.. He was AWESOME too!

Amazing and professional experience from start to finish!! Fast approval and fast paperwork. Straight forward about all information! Definitely would recommend them to ANYBODY shopping for a vehicle!! Outstanding car buying experience!!

I've bought two cars from this location. The customer service is always excellent, however be prepared to be slightly uncomfortable when getting your vehicle serviced here. If you you have an appointment at the height of the day the sun is beaming directly into the waiting are so it can get a little warm and the chairs are a little awkward if you are a bigger person. Other than that the service is wonderful.

The experience was pleasant. We were not able to get the vehicle we really wanted without a cosigner but we were still able to drive out of there in a brand new 2021 Outlander Sport. Cary was patient did his best to accommodate my family and I. Feedback for improvement: The website should reflect the inventory on the lot.

Everyone that helped us online and in person and over the phone were excellent. That's what car buying should be like!! They were all so helpful. Very respectful. I have recommended them to family and friends!!!

Overall the customer service is on point. Staff members are polite and respectful to there clients. Thanks again, Don Herring Mitsubishi

Found this dealership listed on the DPS website and decided to stop by for my State Inspection. Mr Salazar was very pleasant and got me sorted in a relatively short period of time. They charged me less since my vehicle was 2020 and I thought that was very forthcoming of them. Also happy about the complimentary wash! Those seemed to disappear over the past few months… Would recommend for your servicing needs!

We had a great experience here and Makenzi did ever well on helping us with the whole experience. She really worked hard to get us what ww wanted

This is our fifth vehicle with them and the service is always excellent. Love working with Cary and Rubin

William, customer service skills are impeccable and if it wasn't for him. I don't think I would have my car serviced there. He explains in details what my car needs and what's wrong with it. He always has a pleasant smile and great attitude even if I have a million questions.

The sales managers Brett and Allen were the most helpful getting me a loaner car, helping me get a car towed. It took me 6 hours to get car towed from highway. I was and a hour and half from home and hour from dealership. Service manager tried from Plano tried but Roadside Assistance was not helpful. They hung up me twice. It took over an hour in the heat to get a hold of them each time. They cancelled 2 tow trucks also saying customer cancelled them. Brett helped to finally get it arranged. Service manager in Dallas explained in detail what was wrong with my car and offered the best repair for the best cost. Overall satisfied with Don Herring Mitsubishi, but not roadside assistance.

Fast, friendly service.Everyone that I saw greeted me with a smile. They go above and beyond the call of duty to insure that my vehicle runs smoothly. Kudos to Victor for taking excellent care of me and my car, he explained everything that I needed.

Poor customer service. Poor condition vehicles. Nice selection of idiots, with a couple being felonious. I would not recommend this dealership, very weird staff and a cowardly General Manager. Thank you. Tenure is pale in comparison to the recent facts relative to the absence of integrity. The past is for learning from not to stand on past accomplishments. There is no attack, just plain facts that are echoed in many other reviews. Entire staff, including Victor, Rueben, Marcel and Mr. Ray, should be evaluated by someone who truly cares about customer relations. Thank you.

The gentleman was very professional and he was very nice thank you all again. ❤️🙏

This place likes to play phone tag in my experience. My ride has been at a different location near 635/oates due to a stolen converter ...... part was ordered in April 2021 and upon moving my ride to this location they canceled my ordered part. Did not offer a loaner or anything Just the typical run around. Now in the end of August and I'm still waiting for my part to be received and installed. 5 months now 😠

Thanks for the professionalism. I am more knowledgeable about my vehicle thanks to Mr. William in the service department. Great job!

I’m sooooo excited to have my new car!!! David and Reuben were so very helpful with my purchase! They worked together as a team and went above and beyond to make my day and get me in to the best vehicle possible! As a new Mitsubishi customer I have to say I am very pleased! I am loving the car! The whole purchase was a true blessing! 👏🏼👏🏼😎🔥🔥‼️💯💯

I wanted to share what a great experience I had when purchasing my car yesterday, from my initial walking into the sales room, to the genuine customer service. Sam, my sales representative made it and experience I will never forget. I have spent the last year repairing my credit and Don Herring it possible for me to drive out of the dealership with a brand new car with no money down!!, not to mention using my trade in as well. The impeccable customer service thar this dealership provides is the reason I will continue to do business in the future if and when I need another vehicle. For those who don’t believe that Don Herring will get you approved, let me be the first to tell you go in with a positive attitude, because they will do whatever it takes to ensure you drive out of there with a vehicle provided with the impeccable, caring, fantastic customer service. Lastly, to my sales representative Sam, thank you so much for going above and beyond to ensure that I got into a vehicle, your customer service was amazing!

Man! That David Flores is the BEST! He is so professional. He exemplifies GREAT customer service. Need a new car please get with him, I promise you won't be disappointed.

I absolutely love coming to Don Herring off of Marvin D Love in Dallas. Every time I bring my car in for a service William and Victor are extremely helpful and kind! I’d like to say thank you to the whole team including the mechanics in shop, for making sure my overall experience in over 2 years EXCELLENT! I wouldn’t dare go to another Don Herring Mitsubishi because this one is by my far my favorite!

The Service manager as well as sales personnel are very courteous and polite. They checked on us to make sure we'd been helped or if we needed anything I'd definitely recommend your Dallas,TX location to anyone looking for a great dependable vehicle with great customer service

Service department was very kind and informative. The sales department person I talk to was David and he was so nice and helpful. I did not purchase a vehicle and I opted out of repairing mine that I brought into the service department. But my overall experience was very pleasant I would do business with them again.

Fast and was giving detail and was honest about what was going on with my vehicle.

Overall experience at this location was phenomenal!! Everyone is professional and will go above and beyond to put you in something that you will be pleased with. Shout out to Makenzie who made our new car purchase experience so pleasant and made it possible. God bless everyone there and keep up the great work! Will definitely be a returning customer and highly recommend Don Herring to all my friends and family. And NO one paid me to say these things so all I can is head out there and experience it for yourself, won't be disappointed!

Waist of time! They mislead my wife... Jerrilynm had my wife all excited. That she was approved with 0down. No matter what her credit score was. JERRILYNM manager would get her in a car that same day. No matter!’!!!. I took half a day off from work. For this BS.

great sales person he went above to help get us in a new suv

Was greeted at the door by Sam the sales lady very professional very good with the presentations just awesome everyone to come and see her

Always good customer service, took my car in last week, it runs great 👍

Absolutely excellent service. I've sent many friends here and they all agree with me. I bought the Mitsubishi Expo 7 seater and it uses very little gas and runs great. Extremely low maintenance. Victor in the service department is always helpful and honest. Tells me what I really need or don't need.I will buy my next car here again. Everyone is friendly and helpful. DEFINITELY 5 STARS

Definitely awesome sales and service. I purchased my 10th Mitsubishi automobile with only 13 miles and now have 60,000 miles, I am still getting 45 miles to the gallon with no service issues or on any of my other Mitsubishi automobiles. I purchased 4 tires also from the dealership and to my surprise I discovered after I messed up one of my tires, I was covered %100 they have the best road hazard coverage I have ever experienced. Don’t miss out on a Mitsubishi, discover new endeavors in life. Thank You Mitsubishi

Today I was scheduled for an auto part repair service, From the beginning to the end DAVID FLORES of Don Herring Mitsubishi South TOOK GREAT CARE OF ME!!!! He ensured I had a ride/ transportation to work before and after my service, updated of the status of my vehicle repair and provided the BEST customer service I’ve had to this day. Thank you so much David Flores if I could promote you I would!!!! You Rock!!! 10/10

I never ever give a bad review unless the public needs to know. I applied for financing on day one for a vehicle they announced was for sale-8hrs later no call back on any approval, day two I called back looking for sales guy Victor and Sam and no one called me even if they told me over phone they were going to give me update but none to avail or attend my application and was told by intake internet mgr that vehicle needed to go back to it's original dealership to get fixed! And I would be notified when vehicle is ready to be presented to Bank for loan. 48 hrs later no call back or update, so I call back Day three (feel pretty abandoned in this process at this point) was told car could not get fixed because there was not enough employees to fix car at the other dealership. Day 4 I finally gave up with this location and decided if I wanted a vehicle I had to go somewhere else, so I applied for financing at same company but different side of town at" Plano dealership" Let me tell you, Complete different customer service and standards. Was approved with the vehicle I wanted same day and drive off with my new happiness! Basically Dallas Love field Mitsubishi has no class, standards for customer sales, unprofessional and do not care to sell for company as long as they are getting their hourly pay they are good. Never again will I recommend to the ghetto Dallas Love Field dealership. Y'all go to Plano location speak to Netta you'll walk out with your car in 4hrs. Zero down payments in 45 days! 40k loan Don't accept other people's defaults.

I went to Don Herring Mitsubishi and purchased a 2020 Silverado with gap insurance and warranty. Everything went so smooth, even with my credit score not being the best I’m still at an reasonable payment and rate. Kenzie and Reuben took care of me and will be delivering my truck to me after they put new tires on. I’m happy with the overall service, wasn’t there long at all. If you’re in the market for something new definitely check this place out.

My sales representative has excellent customer service!!! She really helped me understand the wonderful features of the 2022 Mitsubishi Outlander SE. She is extremely knowledgeable and very patient with me!!!

I have to say they are the best "marcel" for one worked very hard to get me into my car and I am so happy he did thank you so much if I could give them 10 stars the best place in dallas thanks guys so much although I have to say as far as getting my car fixed they have taken now 2 months to fix my car I still don't have my car caddy was stolen supposedly that happens alot but if you want a fast fix go anywhere else ps I still hope to get my car back soon

Kenzi was amazing! She made the entire buying process so easy. Everything was done before I got to the dealership. Once I arrived, I just signed and left. Defiantly recommend Don Herring and Kenzi!!

They worked fast and diligently to get my new vehicle back up and running. Provided a loaner vehicle. And a rental vehicle as my vehicle was being diagnosed and the part was be in located. Thank you Don for all your help!!!

David Flores was great in communicating with me as well as Jason in Parts Dept. It is a small dealer but with big customer service. Very professional and upfront with costs.

3/17/2022 - service dept appointment for tax season special. AWESOME VALUE package $129 + taxes & fees -- oil change, engine air filter, tire rotation, new wiper blades, 21pt check. Service advisors are concerned, experienced and knowledgeable. Great to see William "Willie" Barnes promoted👏👏👏

McKenzie was a real big help! She knew what she was talking about when showing me the vehicle. I told her exactly what I wanted and she picked the right vehicle for me. The first one I test drove was the one I took home and I’m extremely happy with it! Also a big thank you to Jackie for referring me!

I would like to express to Don Herring Mitsubishi that Mrs Samantha (Sam) Claude for helping me with picking out this nice automobile you see in the picture below. Also to Reuben Moseley who gave me a chance on getting the deal done. This is my second vehicle from them. Sam customer service is off the chain. She is real good at what she does. I see why she keep getting awards. Customer Service goes a long way. Thanks Sam for working with me!!!!! Continue to be good people and help them!!!!! Be Blessed and Stay Blessed!!!!!!!

Everything worked out great! 4th car I have purchased from Don Herring! I am so happy!!!

My salesperson Samantha was extremely nice and knowledgeable. She was compassionate with my situation and helped me through the process.

Fantastic experience. Everyone at the dealership was so helpful especially David the sales executive. New Outlander in the family now...Thanks again!

Everyone was really great at finding the right vehicle and getting the financial steps completed as well as quick at getting the security system and tinted windows completed and I was able to pick the car up just as they had described with out any delays and the car was detailed and full of gas and ready waiting for me when I came back to pick it up

I would like to thank Cary Wilson for allowing me to drive away with my 3rd Mitsubishi Outlander. I’ve been trying to get a 3 row vehicle for Quite some time now and he finally got me in it thank you so much now I can get more children to foster we have the space for outings Thanks for my new 2022 Outlander Sport

Cary Wilson is awesome! So friendly and helpful! Thank you for helping us make our purchase Cary!! Everyone at this location is great!

SC: Makenzi C. was very nice about the extra-warranty about me and my wife *new Vehicles Chevrolet 2020 /Outlander 2022 Thanks, Don Herring; oh Yes!!!

Very pleasant experience. And! They listen! Excited about my purchase! Many thanks!

I don't have enough words to express how EXTREMELY happy I am with Sam and the entire Don Herring Mitsubishi staff. They went above and beyond to get me the vehicle of my dreams. FIRST let me say that my situation was challenging and I also was a little picky with the vehicle I wanted (I mean I am committing to a 6 year relationship, I should be happy right..lol). The process started about 2 weeks ago when I did an initial request online to do some car shopping. My first and only stop was Don Herring mitsubishi. They promptly call me back and scheduled several appointments, unfortunately due to circumstances beyond My control I missed my appointment twice. We finally were able to set up a time to go over possible car buying options. Sam greeted me with a BIG SMILE... She promised me from the moment that I got there that she would take care of me. And she did just that! I was first given an option for a basic SUV, but I am a little spoiled so I wanted a few bells and whistles after all I was leaving a car that was fully loaded including a sunroof. They got me approved for the basic model, but I still wasn't happy, and Sam and Ruben work together to make me a happy camper, they approved me for the SUV I wanted. They even took the car that I still owed on and paid it off despite me being upside down. I am now the owner of a 2022 Mitsubishi eclipse crossover SUV. And I got a few bells and whistles with it too, which I am very happy about. My payments are a little bit more than I expected to pay, but again I mentioned that I am a challenged case by the way of my credit and coupling that with being upside down on the current car and not a HUGE down payment, I CANNOT COMPLAIN!! The process after I got there took about 2 hours from start to finish I put my down payment down and I was out of there with a clean vehicle, no previous owners, and I'm very happy with my vehicle purchase. I owe everything to Sam, Ruben and the entire Don Herring Mitsubishi family. Thank you for brightening my spirit, believing in me, and making me feel better. Go See Sam y'all!

Everyone was so Nice and Friendly. And basically my husband and I didn't have to put in any hard work. They did everything for us. It wasn't a long process at all. My car sells man Louis was very nice and understanding and answering every question that I had to the best of his knowledge. Overall we are very satisfied customers!

Everyone was very sweet, respectful and pleasant! Thank you so much Cary, Victor, and Jaclyn for the ease of this process! A great experience indeed!

I purchased my current car from Don Herring and wanted to be a loyal customer. So reached out to Don Herring even though I don't live in the area. Initially the communication was "absolutely we can help, delivery and pick up is available, we can certainly do that." I was asked to complete the application and submit my documents, which I did that same day. Not realizing I was talking with people from both the Dallas location and the Plano location, I decided to stay with Dallas as I had started talking to them first. After submitting pictures, documents, etc. and receiving no other contact, sent Reuben an email asking if anything needed from my side... no response (still five days later, no response). Out of frustration, I reached out to Plano who said they were sorry and would have someone contact me. No contact. I called to speak with Reuben on Monday, was told he was out on vacation but would be back Tuesday and I'd get a call by 10 am Tuesday with an update. He didn't let me know he would be out of office, he did not ask someone else to work with me... no communication at all. As you can imagine, Tuesday came and went with still no contact from anyone. I wanted to be a loyal customer but they clearly do not appreciate that effort. Don't waste your time here, find another dealer who will appreciate you and your business.

Customer Service is great and you will walk away satisfied. Service Center does an excellent job with keeping my car serviced and they don’t harass me on services they recommend if I chooses not to have service rendered at that time.

DO NOT TRUST THEIR SERVICE CENTER. It is run by crooks. I went there to fix faulty AC vents, and not only did it cost 5x more than it should have, 6 months later the exact same problem is back. The worst part is that today I found out they had also sabotaged my third brake light. Probably hoping I would come back so they could charge me to replace the whole housing, when all they had done is unplug the power source and safely tuck away the wire. Very sad. Don’t go here, they will rip you off.

David was great fast transaction got me approved with no money down. I drove off the lot with a detailed car, full tank of gas and a smile. Recommended to anyone. Just don't leave your car in the lot next door if you plan on keeping it. My truck was ransacked and ignition drilled out but they didn't succeed. But dealership was excellent

THERE IS. It took over 2 mos. to get my truck repaired. Nobody there could give me an ETA nor the correct number to customer service. I called twice and got 2 wrong numbers. Once I talked to Mitsubishi Corp I got some movement. I had to go back to Mitsubishi Corp because my rental car from the Ins. ran out. Mitsubishi Corp. ok'd a rental for $500. or $600. I never heard from Don Herring or Enterprise until Friday. Sept. 17th to tell me that my part was in and they will callback when I need to pick it up. I never heard from Enterprise. Shortly after returning the rental to Enterprise and picking up my truck from Don Herring I was thrown in the middle of an overage fight! Now they are both pushing an overage cost that I had no idea about or control over onto me! I was Never Contacted to return the rental car by Don Herring nor Enterprise. I have never had this happen to me before. When I ran out of time with my Ins. vehicle my Ins. and Enterprise contacted me a day before. I don't know or really care who dropped the ball, but I should not have to pick up the tab!! I have been very disappointed with this entire situation. I will Never purchase another Mitsubishi again or any other Make that does not issue loaner cars because that would have prevented all of this!!!

Sam the young lady we were working with is amazing sales rep. I also have been dealing with Reubenm and Victor the financial department for about a month and half and they are so patient and always ready to ask all of your questions. I will definitely go back and recommend others to go. I love my car and all the futures. Thank you to all the great customer service we received. Areal

My experience was pleasant from beginning to end. Sam was my sales lady. She is very good at what she does. Because of her my experience was as good as it was. Her customer service Was a 10 all by itself. The gentleman that helped me at the end with all of the singing of my paperwork, was extremely nice. I would highly recommend this place to anyone. Thank you, Darlene Meade

My experience was excellent! The salesman "Marcel" was a wonderful to work with. He and the rest of the staff, really go above and beyond to ensure your happiness. I'd recommend them to anyone. :)

Haley was awesome. She is great at her job. She is very knowledgeable and informative. She took her time to patiently work with us and made us feel welcome. Her service was good enough for me to stay and work with her even though I was running out of time for other important things. Thank you Haley & Don Herring Mitsubishi team.

I had the pleasure of being helped by Makenzi to pick out my new car. She was very knowledgeable and friendly when it came to clearing any doubts that I had about purchasing a new vehicle. I highly recommend setting up an appointment with her if you’re looking for a new car!

Sam J. Greeted me and showed me 2 different cars and models. She was super sweet and caring as well as honest and not pushy as some sales people do. Sean in finance was amazing as well. If you are in need of a car definitely check this place out. Thanks so much for my car. Love it

The repairs made on my Galant were done to my satisfaction. I have never used any other shop because I know Mitsubishi knows my car. Thank you WILL, Victor, Daryl and others who worked on my car. I don't know everybody's name, but they are always professional and patient with me asking many questions. I would refer others to use their service even if they don't drive a Mitsubishi.

Mr. William Barnes at your Dallas dealership was very helpful in making sure the maintenance on my vehicle was done in a timely fashion that I am able to afford at the time. By helping me prioritize my vehicle’s need, I was able to get services done that will help maintain the life of my car.

Sam J, at Don Herring Mitsubishi Dallas dealership, has made what could be such a daunting experience and smooth one. She was a pleasure to work with, cut out the games that most car salespeople play, and didn’t waste my time. Nonetheless I felt like I was laughing with her a majority of the time. They work as a team to meet your requests or desires as much as possible and would recommend her to anyone looking for a car. Also, the 2022 Outlander is GORGEOUS!!!!!

David was really helpful! I was so scared due to my credit and trade in. He calmed me as much as he could but I'm very happy with my new car! Reuben was amazing in getting me approved! Shawn was my finance person and really assisted the best he could! I'll be back!!!

The experience was good Me and my wife were helped by Samantha Jean-Claude after her car was vandalized for a second time Samantha helped us trade in the outlander for another car

Don Herring has the best service department staff. They are always courteous, very professional in explaining exactly what will be done and what needs to be done. I am always offered fresh coffee and other refreshments while I wait. Oh yes, I can not forget the courtesy car wash and there is always a TV for the customers' entertainment. Thank you Don Herring for your great hospitality you provide for your customers.

I just want to say Victor and William are always helpful with scheduling and giving bad news, ie the price. They give me updates on what needs to happen as far as the maintenance of my vehicle. They are always pleasant and that is a plus even at the end of the day. The service department is awesome!!

Just bought a car a week ago. Called them wondering why the bank hasn't called, was told oh the numbers are off and you need to come back in and sign again. When I asked why they didn't call me and tell me they said Oh we have been busy and it's no big deal. First of all it is a big deal if there is a mistake, 2nd of all in 7 hours there would of been at least 1 person who could make a 5 minute phone call and 3rd it's a 2 hour round trip. Makenzie is nice as she is making the sale but once that is done she is rude and doesn't care. We had to drive back giving up our Saturday to see my niece for the 1st time in awhile since she joined the Airforce. Makenzie sat and told us don't fell up set about coming in, it's no big deal. You don't get to tell people how they should feel. It was a big deal for us to miss a chance because you made a mistake and didn't even have enough sense to recognize people's feelings or make a 5 minute call.

Great service here. Came for a oil change and they did a great job.

Mr. Cary Wilson at Don Herring’s Mitsubishi Dallas,Tx location took such good care of me! I had a wonderful car buying experience. I highly recommend Mr. Wilson and Don Herring Mitsubishi. Excellent customer service

They really worked with me , and was very attentive and had lovely customer service

I put my car in the shop to be repaired, due to my Cadillacdic Converter being stolen, I've been without my car for 2 months going on 3 and I'm being told that the part for my car will still be at least another month, I hadn't even paid my 1st car note when this happened, meanwhile, I have paid a couple of car notes, my insurance company has sent a check out and I've paid my $500 deductible, I also put $2,000 for my down payment. I asked them to trade me out a car for this one, due to, while on their lot, there was some hail damage done to this car and they still will not honor me with an even trade out, I've been to no name car lots that has treated me way better than this place. I'm so very disappointed.

Shout out to David for helping me get my 2021 Mitsubishi Outlander car. He’s the bomb. And also the manager for doing his part to get approved on getting my car. Don herring is the place to get your vehicle, they are all helpful and great customer service!!!

Went in to purchase a vehicle as an early birthday present to myself and had one of the best experiences ever! My salesman David was at the front door when I arrived and last to leave after all sales were done with keys in hand! He is very professional and knows what he’s doing, and most important he listened to me and didn’t try to just sell me anything. We went through all of the inventory, but when it came down to what I visioned and asked for he did not fail on the deliverance. David went above and beyond! Head down to Don Herring Mitsubishi Dallas and check them out!