Crossroads Financial of Ne Ohio, llc Medina Rd, Medina

I called Lisa after losing faith in my original lender. I spent 3 months looking for a home in January-March. I sold my house in Bay Village and moved my wife and kids into a 2 bedroom apartment in February until we could find a new place. This was a very stressful situation. I had an “approval letter” from my first lender and I was ready to buy a bigger home for my wife and kids. In March someone accepted our offer and so I called my original lender to let him know we had an accepted offer. At this time he tells me how he’s not sure how easy it’s going to be to get my loan done and my interest rate was going to be high..(THIS WASNT THE TIME TO SAY THIS TO ME!) I found Lisa’s information on google the next day and gave her a call. I’m glad I did!! Our first call was about an hour long conversation and she talked me off the ledge. First she had me send over everything I had and once I had everything turned in she worked on it immediately. I already had money in escrow and I needed to have my loan done within 45 days. Lisa’s motto is “it’s better to be proactive than reactive”. So she wanted everything upfront and in perfect order to get the loan done in the time it needed to be done. She not only had my loan closed before the 45 day deadline but we had it switched from FHA to a conventional loan with a much lower interest rate than my previous lender. I’m not going to lie and say I wasn’t bugging out the whole time… and my situation wasn’t easy. But I honestly am confident that only Lisa at crossroads could’ve got this loan done. I’m very grateful for her and Krista for putting in the work for me and my family’s sake!! Thank you.

Great Experience! Lisa and the other team members worked quickly and effectively. She communicated with us every step of the way. Excellent rate locked in. I highly recommend this group for any residential or business loans you may need.

Was recommended by someone and I honestly didn’t have much hope due to my credit score. Lisa called me at 8pm when most lenders are gone and done for the day and spent over an hour on the phone with me and my fiancé going over everything. She reassured me that the situation I’m in isn’t as horrible as my brain tries to make it seem. She’s working with me to get my score up where I need to be and approve us for a loan amount that I didn’t see possible for another 3-5 years for us. Although we haven’t been pre approved just yet, I can tell that this is the place I needed to come to.

Fantastic group of people, very professional yet kind. Ours was a hassle, yet they didn't let it show. Would recommend Lisa and her team to my family and friends. Thank you so very much!

Lisa has been amazing. She worked super hard to get us approved super quick so we would be able to find a house! I cannot thank this woman enough. In tears.

Gabe, Lisa and the team did a great job helping us to obtain a lower monthly payment and closing costs than originally expected. The homebuying process overall went very smoothly and our house was cleared to close in only 4 days which is amazing. The team also went above and beyond to help our family purchase our home in a timely fashion. Would definitely recommend Crossroads for family and friends looking to purchase their dream home. :)

Lisa and Krista were a godsend! We are first time homebuyers. The process alone scared us to where we were questioning if it was worth it. We had contacted a few companies. Lisa was the first one to contact us. I'm so glad she was. She is very knowledgeable and explained everything to us. Lisa did not hesitate to answer all the questions we had, nor did she give us the impression that we were a nuisance for it. She went above and beyond for us. She also talked to us like we were more than just business relations. She asked about our family and our life frequently. We were given options that best fit our financial needs. She said 30 days or less and we will close on whatever house you choose. Man she wasn't lying about that (even the realtor of the seller was impressed)! We found the home we wanted. Lisa and Krista worked very hard to get everything in order. She had us signing the final closing papers within 22 days. Not saying she can do that for everyone, but she made it a less scarier process for us. I couldn't have found a better place to work with! We will definitely recommend her and her business. When we decide to refinance, she will be our go to then as well.

Lisa was an absolute charm to work with. They did everything they could to finalize our loan as quickly as possible. I had other people telling me their closing was taking 60 plus days and Lisa had us ready to close in about 30 days. Thank you so much

Lisa, Krista and Gabe are very professional and hard working, they went above and beyond to make my loan go through smooth and effectively. When another mortgage company was jerking me around I got referred to Crossroads and they fixed everything in short time to reach my close date. Hats off to the whole team at Crossroads for making my home -buying a reality.

Lisa is super professional and knowledgeable when it comes to all your mortgage needs. We worked with her 2 times and no doubt she’s the best in business. She will do everything she can to get you the best loan experience. We will continue to work with her. Highly recommended, 5 star customer service!