Crescent Bank Poydras St, New Orleans

This is BG from Plaquemine. This company is Horrible. Don't sign those papers. I'm. not late on final car payment but getting harassed. On time payment 6 yrs. final car payment and they acting unprofessional. Thought we. could do future business but Scrap that. Customer service Stinks. I know this is business but communication rules the nation. God Bless. .Things may seem hard but the Devil wants ur name in Black on white paper to seal the deal.

STAY AWAY! If you can find any other place to go I recommend you do that if you want to be treated with decency. Horrible communication and customer service skills! They get attitudes with the customer for trying to understand whats going on. Stay away!

I financed a car with Crescent Bank & Trust. I will advice you not to use this company to finance your next vehicle. This is a rip off company. They tell you one thing and they do another. There is nothing trust worthy about this company. I always pay extra on my account only for them to tell me late fees take most of my money when I know I'm not behind so they will tell me I been behind since 2013 when it's march of 2014. My car payment is $399.00 but I pay $450.00 a month. so how can I be behind. And every time you speak to some one they have to ask you 101 questions only to transfer you to someone else for them to ask you the same damn questions. NOT A GOOD COMPANY!!!!!!!!! The company don't report the right information to the credit bureau. They report you late even though you pay on time, and the also give the wrong balance to your account.

I want to explain my situation but im not gonna waste my breath and dumb myself down to the people that work heres level...i wish i could give 0 stars!!!!!!!!! Im not sure when its allowed to ask personal questions that arent relevant to making a damn car payment but this company needs to go out of busniess!!!!!

hello, i have no problem with them,they have their rules,you want their money,just follow the rules and pay off your loan,then move on,from hector suarez serrano sts cadillac

Crescent Bank has lied about the amount of my garnishment and even intentionally sent mail to the wrong address. I voluntarily returned my vehicle and was told that there was a balance of $8000.00. I received a letter stating that they sold the vehicle for $6,000.00 and that I now owed a $2,000.00 balance. 7 years later (2021) they paired with Edward F. Bukaty, III and filed a garnishment against me for $13,000 (the price of my vehicle). I called and spoke with a representative in their legal department and even they refused to speak to me. Since they have falsified most of the information for my employer and gained almost $8,000, I will take things a step further legally. This office will DO ANYTHING (falsify legal documents) TO TAKE YOUR MONEY.

They gave us a loan when no one else would. Yes it was higher interest but if you have to use them it normally means you have horrible credit and do not have the right to complain. Every time i speak with them on the phone they are polite and well mannered. I am sure they can get rude if you don't pay your note or neglect your account. But we have had our loan for 5 years. Always made our payments on time and have NO issues with the bank at all. My car loan is now paid off and If needed I would be happy to do business with them again.

Do not do auto loans with this bank they are crooks financed a truck 2014 they were paid paid them off only owing 5, 000 told have title sent month goes by nothing so called haven't had no contact prior well say now on hold i owe fees have had to contact Louisiana attorney general office

DON’T SIGN THOSE PAPERS WITH THEM! I WISH SOMEONE TOLD ME ABOUT A CREDIT UNION. GOT MY DREAM CAR BRAND NEW AT 6% INTEREST WITH A REPO ON MY CREDIT. GO TO A CREDIT UNION. OR YOU WILL REGRET IT.

Stat away from this bank! They are horrible. Customer service is the worst and that's when you can understand them! I wish I could give 0 stars. Worst experience ever dealing with these idiots!!