Creekside Mortgage, Inc. Ne 77th Ave, Vancouver

Kerry, Nicolle, and Chelsea provided my wife and I with the greatest customer service experience we could have ever hoped for! We had a big hill to climb, but they were there for us every step of the way to push the boulder up the steep hill with us, and the hard work, their timely responsiveness every day and advisement made it all worthwhile in the end because we were able to purchase the family home we've been renting and raising our kids in for 10 years. I am a Navy veteran, having served 4 years, and I felt we were shown great respect and professionalism from the very first call I made until we received our congratulations card in the mail from the Creekside Team. I will always highly recommend Creekshide Mortgage to anyone I know who is looking to buy a home. Couldn't have been more pleased, thank you!

I Absolutely recommend Kerry Greenwald and his amazing team at Creekside Mortgage. They make the home buying process streamlined and easy to follow. Nicolle and Chelsea were very helpful and were always willing to answer my questions. Thanks Creekside!

We have used Creekside Mortgage several times over the years, originally reaching out to them because they are VA loan specialists and had great reviews. They absolutely live up to the 5 star rating. Nicolle and Chelsea have been our main contacts through each interaction. The process has been fairly smooth each time and their communication is always great. Unless they suddenly disappeared I don't think we'd ever want to go anywhere else!

We had the best experience with Creekside Mortgage and Kelsee was so incredibly helpful and kind. Being small business owners and a veteran, we weren't sure what our road to homeownership would look like, but Kelsee walked us through every part of the process with confidence. She was responsive, knowledgeable and patient with us. We couldn't recommend them more!

Kerry and Creekside Mortgage made our house-buying process so much easier than I thought it could be. All paperwork until the day-of signing was electronic. They were always available for any questions and made sure my wife and I were left with a full understanding of every part of the process. There's no point adding another stressor to buying a house, so I'd recommend going with Kerry and Creekside Mortgage.

As a single, older, service connected female veteran (Vietnam era), this was my first occasion to buy a home on my own outside of a past relationship. Mike Frakes, a retired Naval Veteran and VA loan specialist at Creekside Mortgage, was referred to me through my daughter, also a service connected vet who worked with him when she bought her house. Wow! What a serendipitous experience working with Mike!! Mortgage language might as well be Greek to me, and Mike steered me in the right direction as far as explaining things in simple terms, looking out for me every step of the way as to how much I could afford or what I needed to do. It turned out to be a completely seamless operation on my end while he took care of the business end. I took more than a few months find just the right place at the right price. Mike set me right at ease from the get go. When I finally settled on a place, my VA loan was speedily approved, and like icing on the cake, Mike was able to procure an unbelievable interest rate for me. Personally, in our estimation, I don't think there is a better VA Loan Specialist around in the Portland / Vancouver area. I am in my new home loving it now because Mike Frakes made it so easy for me. Thanks, Mike!

Kerry Greenwald and his team are the best. We bought our home in 2015 and have refinanced twice, in 2016 and we just closed our second refinance last week, using Creekside for each loan. I have never had such ease in financing a home. Bought my first home in 1993 and the process was stressful, drawn out and expensive. Kerry and his team focus on quality over quantity and were extremely helpful during the whole process. The team members quickly answered all of our questions and I never felt like I was "bothering them" like I have in the past. Kerry took the time to meet with us a few years before our first loan and gave us advice on what to do to fix our credit. We literally would never have been able to purchase our home without his advice and our self disciple. We live on heaven on Earth and the timing was perfect for us to find and be able to buy our home. Thank you Kerry for your kind heart and understanding when working with my husband who has severe PTSD. The whole team is truly wonderful and I highly recommend Creekside Mortgage for any home loan needs. They really are the best!!!

Looking for a mortgage company that works with Vets? Look no further. Creekside Mortgage is the place to go. Mike F. and his team worked fast and efficient to complete our refinance. His expertise and professional counsel provided us with a good start to keep our finances in check. All members of his team kept the paperwork moving and Mike was always available for questions with a quick response. I highly recommend Creekside and especially Mike F. if you are buying a home or refinancing your existing property.

We used Creekside when we originally bought our house and have refinanced with them as well. We just finalized another refinance with an incredible low interest rate during the pandemic. Working with Kerry's team - especially Nicolle as our processor - has been a great experience every single time. She was always very friendly and knowledgeable and able to explain each process so it was easy to understand. Most important we were always able to reach her and get information quickly. Having her on our side finding the best/cheapest lender has saved us a lot of money in the past and will continue so with the new rate and lender. They really made this huge process so easy for us. We keep recommending them to our veteran friends and neighbors. Thank you Kerry, Nicolle and all involved!

This is was the easiest refinance process I have done. Nicolle, Chelsea, and Kerry’s service and communication made the process a breeze. I have never worked with a team that had it together like they did. They walked us through the whole process, ALWAYS communicated what we needed to do, kept us on track until we close. We closed in just a little over 3 weeks. Unbelievably amazing! I can’t say enough good things about these guys! I definitely recommend them.

Gayle Hepler at Creekside Mortgage did an amazing job helping us refinance our mortgage. She was extremely helpful finding a great loan at a great rate, which dropped our rate to 2.875%. She was very quick to respond and answer any questions and helped to get the refi finished remarkably quickly, and saved us money by getting an appraisal waiver! I would definitely recommend Gayle to any friends looking to get a home loan or refi.

I've used Creekside Mortgage on 3 occasions and working with Gayle Hepler is always smooth and pleasant. She is attentive to needs and takes the extra time to help you understand all your options. She even drove for several hours to sign papers with me when I purchased my first house. Most recently she helped me with a loan that closed in less than 3 weeks. I won't use anyone else!

Gayle and the team at Creekside Mortgage were great! We were referred by a coworker and would definitely recommend using Creekside for a new loan or refi. With our refinance were able to do several things: shave off 8 years of payments, lower our fixed rate to 2.75% and get rid of our mortgage insurance! Gayle got the job done in such a short time we were able to skip 2 payments, saving us even more money! Thanks Gayle and the Creekside Team!

Creekside Mortgage is the only company we trust with handling our VA loan. We have used them several times over the years. The Creekside team understands what it means to 'serve'! They understand the VA process and are up to date when the VA makes changes to it's policies. An experienced, professional team with integrity and committed to getting the job done right the first time!

Our experience with Creekside Mortgage is more deserving than a mere 5 stars. Kerry, Nicolle, and all of their team went above and beyond our expectations in helping us get into our beautiful new home. Their years of experience and expertise were on full display throughout the entire process, which they made a pleasant one. We highly recommend their services. You can't go wrong with Team Greenwald at Creekside Mortgage.

Most of the time I do not post reviews or look at them. But in this case I needed to post a review. First I would say that Creekside Mortgage is the place to go for a VA home loan. Kerry and his staff are the best in my eyes. They have a lot of experience, expertise and very knowledgeable of what is needed to get the loan. What I liked is Kerry would work hard for you and was their for you any time. Creekside Mortgage (Kerry and Nicolle), was right on the money with what they needed to get us approved. They handle everything and was their every step of the process. Some times I think they worked beyond what other mortgage places do. We closed less then 25 days (give or take a few days) also got our keys 11 days early. I would most definitely recommend Creekside Mortgage to anyone. Why not use a team that is fantastic and highly quality. They will take care of all your needs and treat you with respect. "Good Job Creekside Mortgage" and a BIG THANK you to Kerry and Nicolle for a job well done.

Kerry and his staff at Creekside Mortgage were excellent to work with. He qualified us for a VA new home loan before we were sure we were ready to pull the trigger on a new house. Kerry gave us a rough idea what the rate would be and then met that rate at the signing. Nicolle was our first encounter and she was with us all the way. She kept us informed and was very friendly and professional. It was truly a wonderful experience doing business with Creekside Mortgage.

Kerry Greenwald and staff at Creekside Mortgage are the best finance company. We just closed on a refinance, Chelsea Early was instrumental in this process. We had never used my husband's VA eligibility until we moved here several years ago. Kerry was recommended to us by a young lady at an open house. Thank you Kerry and staff, you're so appreciated.

Creekside Mortgage is a wonderful, professional company that strives to help people get the loan they need. All of the staff is great and friendly. Kerry, our loan officer, is very helpful and puts the needs of his clients above everything else. We feel honored that my husband and myself have had the privilege of doing business with Creekside Mortgage twice, once for our original 30-year fixed home loan, then again for our 15-year fixed refinance. If you're thinking of doing business with a mortgage company, please don't hesitate to give this company a call. They will do everything they can for you, and always put your needs first. You won't be disappointed. Thank you Kerry, Nicolle, and the rest of the Creekside team!

Buying a home can be incredibly stressful but I must say, everyone at Creekside Mortgage was extremely supportive throughout the entire process! Kerry and his assistant Jennifer kept constant communication keeping me in the loop at all times! They were personable, professional, courteous, and knowledgeable. I'm more than satisfied with my service and I definitely won't go through anyone else in the future to purchase or refinance! Five stars all around!

I spent quite a bit of time researching and comparing mortgage lenders and brokers before deciding on Creekside. I'm so happy that I got to work with Kerry Greenwald and his team. Not only did they make the whole process run smoothly, but they were always on top of everything and anticipated potential documents needed from us so we would always be ahead with the paperwork. Kerry even locked down an amazing rate for us and then "chased down" an even lower rate without us needing to ask! Don't waste your time with other lenders, banks, or brokers, Creekside is simply the best!

Kerry, Nicolle and Chelsey were the most helpful folks during my home-buying process. Nicolle was always one-step ahead and ensure that we didn't hit any snags along the way. The team answered ALL of my questions and really helped ensure I understood the entire process. As a first-time home buyer it was a pleasure working with this team! :) I wouldn't even think about working with anyone else in the future-

Creekside just handled a refinance for my husband and I. Kerry has always given us the best advice and Kelsee contacted us about getting a reduced interest rate - saved more than 1% on our interest rate. Kelsee walked us through each step, making it a very easy process. Nicole also deserves to be recognized, as she contacted us about the final closing being complete. Thank you Creekside!

Shout out to Kelsee Hillard at Creekside Mortgage! I am still astonished by the excellent service I got when purchasing our home during this crazy market! Whether you're looking for a VA loan or conventional, the service is a cut above the rest. Let me tell you why Creekside Mortgage is the best. Kelsee's prompt communication and execution made it seem like I was the only account she had. She made us feel comfortable and did whatever it took to make the home buying process streamlined. How streamlined? We all know how many forms and signatures need to be shuffled around before signing at the title company. While on vacation, we purchased our home, sipping on beverages watching our kid play in the sunshine with only our cell phones to transfer documents and sign! At the same time, others may have been stressing during the home buying process; we were on vacation! That's how efficient these agents are at Creekside Mortgage! They save you TIME, thus saving you money! If you want the best go with them! During my 1st encounter with them, i got rejected! However, they had so much integrity they continued to work with me on what I needed to get approved. When I decided to try again for pre-approval, I did not hesitate to reach back out. If you have w2 income or you're a business owner, check them out!

I worked with Creekside Mortgage for a few months now. I sought them out to see what we could do about moving my family out of our apartment and purchase a home. I started working with Nicolle and Kerry, who were very fast, informative, and accommodating to our needs. The team fought hard to help us get a loan, since I was a stay at home mom for the past few years, it made getting a loan difficult. They were very insightful and comforting when things got hard. And when we did get picked up by a lender, Chelsea joined in on the fun and did a fantastic job leading us through the final stretch of getting everything together! Creekside Mortgage is a fantastic group! I will recommend them to everyone I know and continue to work with them in the future!

For more than 12 years I have counted on Gayle Hepler, at Creekside Mortgage to get my clients to the finish line! Professional, personable, and top Performance!

We had the pleasure of working with Gayle Hepler, Sr VA Loan Officer at Creekside Mortgage, on the recent re-finance of our VA loan. Gayle worked very quickly to get us approved and locked in at the low rate of 2.49%, along with a very generous lender credit that kept out of pocket cost very low. Our loan application easily moved through the re-finance process and Gayle kept us informed on things every step of the way. We can't thank her enough for helping us save money each month!

We are thrilled with the service we have received from Creekside Mortgage. This last time we refinanced it was our third time with Kerry at Creekside. His team Nicole and Chelsea were amazing and we will go back again if we need to refi in the future. I highly recommend them for them for all of your home financing needs.

Working with Kelsee made the process completely stress free! It took barely two weeks from the time I got into contract to having final loan approval! Kelsee provided clear communication throughout the entire process which helped calm my nerves as this is my first purchase. Very impressed and highly highly recommend to anyone looking for a VA loan!

The Greenwald Team in its entirety is simply AMAZING. Our journey to buy our current home lasted over 8 months. The Greenwald Team (Kerry, Nicolle, and Chelsea directly) worked countless hours during regular business hours as well as many weekends. We put in 8 different offers before this one stuck and we are now home owners. During the entire endeavor, many people told us that our VA Loan was no good and we would always struggle to find our home. The Greenwald Team stuck with us and stayed the course. In the end, we closed on our home in 19 days (could have been 17, but we chose to wait 2 extra days). The listing agent said "this was the smoothest transaction I've ever had". Guess what...without the Greenwald Team (Kerry, Nicolle, and Chelsea directly), none of this would have happened for us. For all the naysayers along the way......well you can draw your own response, but suffice it to say .......you get the point. So if you're looking into a VA Home Loan, don't look any further. If you don't believe me, ask my sister (husbands a fellow veteran), my dad (fellow veteran), or any of the other positive reviews you'll read about the Creekside Mortgage Team. They are fantastic, Jeremy and Tara T

We first worked with Michael Frakes at Creekside Mortgage in 2014 to purchase our first home with a VA loan. Everything went smoothly and we closed on time with no problems. Fast forward to 2020 and I reached out to Michael to refinance as rates are unbelievably low. Michael still remembered us 6 years later and he worked through a issue with the VA as our zip code had changed since purchase. After that was corrected we literally got a Streamline VA refinance approved and funded in just a few days. Our payment went down $317 a month. I can't express how much I enjoy working with Michael, and would sometimes chat for over an hour at a time, great guy.

We just closed on a new home using Creekside Mortgage, and we had a great experience! Kerry and his team were always prompt, professional and friendly. They helped us navigate some hiccups in our purchase process and really put our minds at ease. I highly recommend Creekside Mortgage for anyone in the market to buy a home.

Kerry Greenwald and the Creekside Mortgage team is the absolute best! I was referred by a Veteran and good friend over 10 years ago. Since then I was able to finance two homes and complete 4 refinances with Kerry's guidance. Kerry is an incredibly patient & knowledgeable advisor. He and his team will take the time to answer all of your questions. They care about your money as if it was their own. They operate with very high integrity and let you know what's worth your while and what's not, even if it means they don't get a return. I truly trust Kerry. This is a team that cares about your long term business vs a simple quick dollar. That's why they treat you right. Thank you, Kerry and Team, for always keeping the best interest of my family and I at the heart of your decisions!

Friendly service and extremely timely/professional I started the process to find a house about a year ago, due to some unexpected blessing me and my fiancé had to completely rework our budgets and needs for a new home. Creekside Mortgage and its whole team completely understood our situation and worked with us to find the perfect loan. The process was stressful enough, it was nice knowing that you had a whole team working together for your benefit. Special thanks to Nicolle and Chelsea as both off them always had a great attitude and where quick to answer any and all questions I had.

Kerry, Nicolle & Chelsea made our first time buying a home a very amazing experience. The professionalism from all 3 of you was outstanding. It's obvious you care and want to help. While this can come across as an intimidating thing to do, they made it a memorable one and at the same time, looked out for our best needs and interests. Thank you!

In 2013, my wife and I went through Creekside Mortgage to buy our home. Recently, Kerry reached out to me saying interest rates for veterans dropped big time. If it weren't for Kerry, I'd still be at a rate that's a little higher than what it is now. Nicolle is absolutely awesome to work with. I'm one who loves communication, even if it's a quick phone call or email giving an update. Honestly, everyone at Creekside is 100% professional and extremely helpful. If I could rate them higher than 5 stars, I would. So here's how I can do that ⭐⭐⭐⭐⭐⭐⭐⭐⭐. I highly, strongly recommend Creekside Mortgage. Whether it's for the first time or refinance, I'm very pleased to be doing business with them.

We have been using Creekside mortgage since 2008 and the team always has our best interest in mind. I get the refinance now spam like everyone and when I call Creekside and talk to Kerry her always lays out the pro’s and con’s for me and let me know what’s in our best interest. Recently I wasn’t even paying attention and Creekside reached out and told me now was a great time to refi due to the low rates. The process was fast, convenient and very professional; Kerry runs a tight ship and I love it. If you haven’t seen the video’s Kerry does on their Facebook page I find them very informative and a testament to how he cares about ensuring his clients are well informed.

This is the second time I have used Creekside Mortgage, and both times was with Michael. Words can not convey how happy I am with the service I received in the purchase of my homes. Micheal worked through all issues in a very professional and knowledgeable manner and always kept us informed of the status of our loan. Michael helped us with all the documents and worked to get us the best loan rate available. I would have no problem recommending Creekside Mortgage to anyone, and would recommend Michael Frakes to help them. Hopefully we won't need their services again, but if we do I would have no problem going back to them. They were Outstanding!

We had been working on a refinance with our original lender for around 7 months without any progress or real communication. We reached out to Nicolle at Creekside to see what options they could offer and decided to move forward with them. The customer service and communication we received was 2nd to none. We were finished with everything in less than a month and could not be happier. We could not recommend Nicolle and Creekside enough.

Kerry and Kelsee made our home-buying experience a positive one! We received outstanding customer service from day one through closing day and feel confident we were given the best rate possible. Thank you Creekside Mortgage!

My family had a great experience working with Creekside on our mortgage. I was impressed that they were able to communicate quite seamlessly with our builder so that they were rarely taken by surprise with the progress of the home construction and the timing of the steps that were needed. Thank you to Kerry Greenwald and all of the staff at Creekside!

Creekside Mortgage was referred to me from a good friend of mine and boy, am I glad they were! Kerry and his assistant Jennifer were absolutely incredible... they were completely transparent throughout the entire process, kept it simple and put our best interest first! Definitely recommend these folks to anyone looking to buy or refinance! Thank you so much for helping us save hundreds each month!!!!