Credit Union of Texas Ridge Rd, Rockwall
+1 972-263-9497
https://www.cutx.org/
2914 Ridge Rd, Rockwall, TX 75032, United States
Credit Union of Texas Reviews
J
Made an appointment, showed up on time followed all their processes for check in. Waited 30-40 mins past my scheduled time, only to be cut off by someone with out an appointment. The banker asked the person if they were me, the other customer said no. After explaining to the other customer that they didn’t have an appointment, the banker went ahead and helped them anyways. With no consideration for my time, or scheduled appointment. They didn’t even come over to apologize, or try to remedy the situation. Horrible customer service, will no longer be considering their services.
Hello Julia, we are very sorry to hear about your experience. We have shared your review with our management team to ensure this does not happen again. We hop you give us the opportunity to make this right. Please call 972-263-9497 and choose option 4 for Member Services, or email [email protected] at your earliest convenience.
F
The Rockwall CUTX is outstanding with their service. The staff is very helpful and friendly. Shelly Renfro took extra time today to help us with a financial matter. Others in that office have so helpful also and always with a smile.
C
Went in with my wife to make an account, they literally took someone without an appointment in front of us even though we had a scheduled appointment and had been waiting 40 mins past our appointment time. We got up and walked out. Bad customer service.
Casey, we are sorry to hear about your recent experience. Member experience is our top priority and hope that you give us the opportunity to make this right. Please call 972-263-9497 and choose option 4 for Member Services, or email [email protected] at your earliest convenience.
T
Very unfriendly branch to use, the tellers act like it's a bother helping you. I normally use the branch on 190 in Irving near my work and I cannot believe the difference in the two.
TREY, we are sorry to hear about your recent visit to our branch. Customer service is our top priority and hope that you give us the opportunity to make this right. Please call 972-263-9497 and choose option 4 for Member Services, or email [email protected] at your earliest convenience.
V
Branch manager was so accommodating & made my transactions painless. The tellers at the front are awesome as well:)
V
My husband has forever bragged on Shelly Renfro at the bank. I recently was waited on by her and I understand now why he thought so highly of her. So friendly and helpful. All the staff in Rockwall branch are professional and friendly.
G
The ATM is a waste of time, just go inside and talk to the workers. They're kind and can always help a lot quicker. The way that they built in the ATM drive-thru situation is horrible! You might as well get out of your car to deposit or withdrawal. But, nonetheless, the employee's are incredibly kind.
M
I went on a Saturday half hour before they closed. The entire staff was welcoming and friendly. They had a nice young man greeting each individual customer as we walked in. Connor opened my account and explained things thoroughly. I highly recommend this location for your banking needs!
Melanie, thank you so much for sharing your feedback with us! We’re happy to hear you enjoyed your experience and are excited to have you as part of our CUTX family.
C
Great service here, tellers are amazing and the bankers! Shelly provides wonderful, fast and flawless service! Next time i come inside, i want shelly to do my transactions lol!! 😂! Also that janitor y’all have does a wonderful job! She cleaned the front door so Nicely, Hope y’all appreciate her as well! Will definitely come back to this location!
Charlotte, thank you so much for sharing your feedback with us! We’re happy to hear you enjoyed your experience and are excited to have you as part of our CUTX family.
m
Made to feel very important each time I come in. My name is called always with friends voice. It's always good experience
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FAQs
1. How Can I Locate Credit Union of Texas?
You can contact Credit Union of Texas via +1 972-263-9497. You can use our online platform to submit your loan application as well.3. How Can I Apply For A Loan At Credit Union of Texas?
You can submit your loan request on their website. If you need addition financial assistance, you can always check out our website and see what's available for you to get payday advance loans.5. What Will Happen If I Am Not Able To Repay My Loan?
Please contact your lender if you can't repay your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. If you default on your online title loan services, you may lose the ownership of your car.
2. What Is the Address of Credit Union of Texas?
Credit Union of Texas is located at 2914 Ridge Rd, Rockwall, TX 75032, United States. You can look for their store address on the map software and visit them in no time.4. Is Credit Union of Texas An Agency Or A Lender?
Credit Union of Texas is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect you with our network of lenders to get easy and fast online loans.6. Can I Get Loans With Unpleasant Credit Background from Credit Union of Texas?
Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with friendly requirements.