Credit Innovation Group Brickyard Rd, Salt Lake City

Great Kristen and her group are great people. They are helping me go up a path to get my independence back. I have already called them many times and everyone of them have been so nice and answered all my questions. Anthony who is on the team also stayed on the phone with me a very long time just to make sure I was making the right move. What a great team. Anyone who needs their service please give them a call. They are the first service I have found to be honest and truthful. Thanks so much for your help.

It was a horrible experience for me. I would have been with them for 6 months March 28, 2022. I've been hopped around from specialist to specialist at least 5-6 times. None of which communicated with me. They got my information wrong on my report. The whole time of activity with this company and not ONE thing on my credit came off. I listed and explained everything that needed to come off with PROMISE that it will come off. Here is March of 20222 and I realized not a single thing was moved off. Holding me up on my financial growth. I wasted ALOT of money with these people. I requested a refund and they refuse to give me all my money. I basically paid for not having services. Recently I was told this happened to other people that I know but I wish I knew sooner before I signed. They wasted my time and took all my money. Paid for a fee that was not working for me, especially the app and had to keep resetting my password. Which might work if I'm lucky. Would NOT recommend to anyone of my love ones. Please be careful everyone. Edit: They said they gave me 100% of my refund but they did not. They gave 90% of it. I have been unemployed due to an injury at my job and took money out of my SAVINGS to pay these people to basically do nothing. It was emotionally and financially stressful for me. They did not do what I asked, spoke with multiple people who had an attitude all because I wanted a refund. How do you get mad at ME for something Y'ALL didn't do?

This started off great, with the interview asking what I wanted and brief explanation of what they would do. I’ve been with this program since December and have definitely seen progress in my credit… HOWEVER my representative doesn’t answer emails or calls anymore. I’ve called several times and have had the person who was supposed to help either hang up right away or put me on hold for 10+ minutes. I’ve been stuck on the same step for months now and have emailed several times asking to cancel my membership, to which nobody responds to. I’m sure this works for people who have active help, but this is NOT FOR ME!!!

It was a great experience! For the first time in my life I was able to talk to the person ,and not my terrible credit score...Lesley Lance was patient, well spoken and very knowledgeable in ,not only repairing credit ,but also building credit. She is a breath of fresh air and she would be highly recommended by me. Thank you C.I.G

I'm so pleased by how quick my advisor is working with the stuff I have. This company is awesome! Besides my advisor, other people I have talked to were very friendly and helpful! I'm so excited on how everything is coming along and I appreciate it!

I’m one of those who don’t like trying out things but I gave credit innovation a chance and they are very legit and helpful.. I started with a low credit score and followed all the steps and to be honest 8 months later I have a great credit score.. if this is helpful to anyone I would recommend you give them a chance

They was very helpful they got more done than anyone has. I can't thank them enough. I will gladly continue to use them for as long as I can. I mean $19.99 a month u can't beat that as a member fee. Thank you so much for everything.

Definitely nice And very informative about every step so far I put 4 stars because I just started my membership today and still reviewing.. but my credit specialist was very knowledgeable and made me feel like they might actually help me get the mortgage and credit score e work together more

Had a great experience with Hyrum. He was very informative with helping achieve my goal of fixing my credit and getting my first home. I am looking forward to working with him again. Thank you.

The whole experience has been great. I was worried paying a company that I wasn’t 100% sure about but within 1 month my credit jumped up 80 points! Very exciting. Thank you!

First of all Jason called and explained the process to us and asked a few questions he then transferred us to a home ready guide his name was Tyler. Both gentlemen were very kind and patient and listened to our needs and what we were looking for. Tyler asked a few more questions explain a little more in detail about the process and financial obligations which are extremely reasonable after about 20 minutes on the phone with Tyler he then hooked us up with Hyrum or own personal credit specialist who assured us, we can and will do this and be moving into our own home very soon. A little credit report work to do first but not as bad as we thought. Plus it looks like our mortgage will be less then the rent we are paying now. Thank you HYRUM AND THANK YOU CIG! WE ARE LOOKING FOREWORD TO WORKING WITH YOU ALL!!!

It was great to be able to talk to someone about my credit, and figure out a plan to improve my quality of life. I am so excited to move forward with my credit situation in a positive manner. Thanks guys!

Hello Google Friends and family I am here to tell you I just met the most 3 wonderful guys in whole life they gave inspiration to go forward and finish with Mr what I started last year. Take my word they are gonna make me be a first time home buyer Ty u guys for giving my dream back Cyndi Lou & Rosie two 💖💖💖

Amazing attention to detail and thorough work to get my credit established and help me and my family out when no other establishments would. I highly recommend CIG to any first time homebuyers. You will not be disappointed

If 0 was an option I would put it! The worst company you could ever imagine! I was told that I got approved and I would be able to buy a house and March 7th. March 9th I hear back finally and they told me I had to wait until April 7th. Tried to cancel, the did not refund my money back. The DO NOT COMMUNICATE! Because of the lack of communication I found a place March 26th. Then when I tried to cancel LESLIE LANCE wanted to act like a snot and be stuck up and have such a rotten attitude. Can't get my money back? Okay fine. An attorney I spoke with says otherwise. Not all services were provided. He has dealt with you before. You can keep the money to pay your attorney. Totally fine. This place is worthless and I honestly decided to try it out because you never know if they could've improved themselves and their employees and put the company to higher standard. NOPE! Don't waste your time, don't think they changed. I believe in second chances but these people are the worst. Can't even give me half of the money back. Way to desperate for money. I'm not the type to be petty but they way we were treated I am more than happy to be just as mean as LESLIE has been, her 1 conversation with me today has started something that didn't have to happen. My whole refund would have been great but even half of it would've work. Ugh. Words can't describe how sad I am because I thought things would be different, and I would actually get lucky.. Please if you read this please don't waste your money and your time. I PROMISE the outcome will be the same.

CIG has really help me get to a better place with my credit. My end Goal is to buy a house. And I am confident. I will be buying a house in the next few months.

My mom (Barb Machnik) and I are very pleased with CIG. They helped by providing us tips on boosting my mom's credit score and provided us with a list of FHA homes. We had bought our 1st home, this past May 27th(: We're so very excited, for this to happen! Thank you, CIG! (:

Six months is what they tell you it takes to do there program I've been waiting almost a year, i paid lots of money i didn't have to have them help me and here we are still waiting!! if i would of know it was gunna take almost a YEAR i probably would of went somewhere else, I will change my review when i see the results i payed for!! The only good thing they did for me was remove some inquiries off my credit report this company is a joke save your money and go somewhere else!!!Oh and not only did i get denied for my home loan i was told I'd need a cosigner also!! So what was the point of me paying you almost 1000$ to do this for me??

Leslie was very polite and helpful. She was very knowledgeable in her explanations. Will recommend CIG when the need arises.

Thesegous were nice friendly and completely understanding and really want to help me I appreciate them so much and Stephanie was awesome she understood my situation and you guys are really willing to help me and I just appreciate everything that you've done

With your help my dad will be putting an offer on a home in the next week. Thank you so much and thanks to Matthew for the best customer service.

Leslie is a very nice person and I know she will help me. I am very grateful for her today and what she is doing for me.

My experience from beginning to end has been amazing, if there is a way these are the go to folks! Love each and every one of them! Hands down a perfect 10.

Just signed up today and for my initial review I will say that I enjoyed speaking with Tyler and Hyrum. The price to start of 19.99 was reasonable and the service price of 179.99 thankfully was pushed out a bit so it wasn't a huge hit on my immediate budget. I am excited about the process even though I have work to do. I have a feeling that as long as I stay consistent they will to.

Their service is wonderful my credit advisor is great and I can't wait to start the process

Got our home refinanced. We are going to lease our house. Now we are in the rental business. We just ordered our new home. Waiting for the construction meeting. My family and I should be in our new home around November 2022. We will be refinancing again our rental in 3 months for a better interest rate. And more cash out. Thank you CIG for helping to make it possible. Ted and Cheryl Ps because of our high credit scores now. Our lender said no problem getting our loan for our new home 😀

I am so very happy for choosing Credit Innovation Group. Eleven items were removed from my credit report in 24 hours. What a great feeling. I recommend that anyone with credit problems to use Credit Innovation Group. You will be amazed.

Paid over $800 for this service and it was impossible to cancel, my “credit specialist” was let go and i was never informed or contacted by new specialist, i had to call them repeatedly to get this info. And when i tried to cancel i had to wait on hold for OVER 30 minutes because none of the supervisors were available or my specialist, They put me on a “brief” hold and the call disconnected after 10 minutes the first time, 7 minutes the second time, and by the third call back i was highly irritated and the customer service rep who helped me was amazing, she ended up canceling for me after having small talk for over 25 minutes. She told me Customer service reps are not authorized to cancel memberships and she would have to get in touch with a supervisor. She was frustrated too. Clearly the company largely needs to rework the hierarchical structure— extremely inefficient and straight up Annoying/frustrating for the customer and customer service reps TRYING to do their job, but EXTREMELY limited in their ability. WOULD NEVER RECOMMEND, unless u are referring someone you have no care for.

The team at CIG has helped me to drastically improve my credit score in a very short amount of time. I definitely recommend using this service if you are trying to build your score for a loan. Rosalita is very kind! Thanks CIG!

When I was contacted about the credit repair program I was told it would be $100 monthly after paying $140. Nobody explained that you had to cancel in 5 days to not be obligated to paying $140. Nor was I told if I cancel that it would effect my credit score. I didn't sign anything and the customer service rep named Bridget told me over the phone I shouldn't verbally agree to things I can't afford. Very unprofessional to say to a potential client. If I did want to continue the program after Christmas she just solidified that I WILL NOT be working with this company. I had to raise my voice towards the end because she insisted on talking over me repeating that everything was recorded. At the end of the day when I canceled the program prior to this conversation she could've explained that I still owed the $140 instead of calling me after I think everything is settled and canceled trying to extort money from me still. This rep was very rude and unprofessional. None of the disputes were settled and she threaten me that they would all be put back on my credit when nothing has even been removed.

My initial call was very good and everything seems to be going in the right direction. Hyrum is my specialist in this journey. He answered my questions and was very informative. I'm looking forward to see what is done to work in my future.

Hyrum your difficult for your three reps to get a hold of because they can't cancel the program. Hyrum you lied about getting the renters proof. Landlord never sent anything back or even sign. Hyrum you lied about taking credit for the points going up on my credit when it was my doings on payment i made. Hyrum how can you dispute anything when there is nothing to dispute. You were suppose to help with the HUD and miss lead me. You need to listen!!! This company won't get any positive feed back from me. This will be brought up to friends and family about this issue. Don't deserve any star.

These people are really horrible. They lied to us, we called within the grace period to cancel but they never answered, we left numerous voicemail and they started saying how they they never got anything which is another lie. They are really shady and will trick you a bunch. Don’t ever go through them. If I could give them ZERO stars, I would. #Scam

So far my experience has been great. Hyrum is very knowledgeable and seem to enjoy what he does. I look forward to working with him.

I started with this program on 12/2/21 and by 12/6 my score jumped nearly 80 points for things that shouldn’t have been on my credit score. Hyrum has been helping me and has been on point with exactly what we talked about in me getting my credit score to where I need it for purchasing our first home and he is determined to get my credit even higher than I was expecting and I am certain he will help me do just that to make sure that happens. Great person to have working for you! Thanks again Hyrum

I'm working with Matthew Jensen, he is awesome. My credit score continues to improve. I recommend this company to anyone interested in repairing their credit

Daniel took care of me in 2019 and he was great. He is honest and very helpful. I was very satisfied with his work. That's why I am coming back, again.

I have been with CIG for about 4 months now. My credit specialist left the company. I get assigned a new representative. Neither is or was responsive at all. They have charged me considerably and have produced ZERO results. The rent reporting feature is non exisitant and in my opinion is a marketing scheme that clearly doesn't work. I would Not recommend these guys.

I have been working with Hyram and he and his team have been awesome. My credit was really bad and he has been able to fix it very quickly!

Don’t waste your time and money they started out great then they kept changing my representative and nothing got done after I finished paying them. We did everything we were asked for to get a home and I’m still renting.

New members just starting out on the road to recovering our credit to get on track to purchase our own home so far we have had a positive experience with everyone and they are super friendly and eager to help…excited to work with Hyrum Timpson on accomplishing our goals

Been working with hyrum timpson for one week and he has already gotten 2 negatives item took off my credit.He’s awesome at what he does great guy

As I work with these people I am starting to understand the whole thing and I think a lot of people do not understand the law but if it there and real you do have to pay it these people help you get a better way of paying it and they help get it off your credit so I give these guys a 10 out of 10 they took the time to explain everything to me even know I can be a dumb but sometimes but take it from me I have 7 different degrees and not even I understood every thing so always be good and help them to help yourself thing will get better with time and hard work do not depend on them to do everything for you the thing is you have to work as a team is the only way you will win and they will help if you just ask the only dumb question is the one that is not asked.

Jeff and Hymun were awesome to talk to and explained everything super well! Going to bed knowing I have an awesome team on my side 😁

I like how they are helping me and also letting me know that there are things on my part I need to do. They alert me when things are taking place with my 3 credit bureaus and keeping me alert on any other changes. I believe this to be the best group to help reach the goals I need to reach as I go forth in life.

Hyrum knows his job Well. He distinguished Himself. He gives me Hope Again that I can be a homeowner.

I literally had lost all hope and then the phone rang . What a gift. I now have hope and there's definitely light at the end of the tunnel . they raised my credit score over 100 points in just a few hours . the two people that I spoke with made me feel so comfortable and at ease ...I can't wait to see what's ahead . I had No idea places like this even existed. I've been house shopping all week..Thanks Credit Iinnovation group and Kathleen and I believe James was the guys name ..They were awesome !

So excited to start work with my case Manger he had me from start to finish with all the information I needed with getting started in the steps I'm taking in making the right choice for me during my divorce Just sign today an It has really given me the confidence I need to get going when I thought I had no choice but to be a forever renter my case Manger Hyrum was professional an really helpful this Has been a great experience an start of my day ...I'm recommending this company to others That I know ..So Happy I took this opportunity look for to the outcome..

Hyrum was amazing and very helpful with helping me to get my credit taken care of, as I am in the process of becoming a first time homeowner! Credit Innovation Group and all the staff I have dealt with thus far are friendly, efficient and very effective. Check them out for your credit repair needs.

I talked to Credit Innovation Group late this evening and if they do what they say they guna do, I will come back with one heck of a review about this company and their associates, but for now, I got this...

If I could give them a zero, in would. Liars, and a total rip off. Save your money and go with Lexington law. They charge you not only 179 initial fee, but 129 a month and 19.99 a month, even though they said it would be 19.99 a month. They prey on people who need help. Disgusting.

So wonderful people very helpful and encouraging in my certain situation thank you guys for all your help in fixing my credit

Calling Credit Innovation was one of the best calls I've had this month. They are professional give you the best Quality. Other than helping me raise my credit score so I will be able to have my Dream home , they also will help me refinance my Auto loan how great is that!

Quick and does a real good job fixing credit. Definitely worth the money.

Love CIG!!!! Was a little leary about signing up with them but am very glad i did. Have done everything they said they would do. They have gone above and beyond to help me reach my goal. My agent is Devann and love her we are going to meet someday Thank you for your company

Don’t even waste your time. They don’t communicate with you and don’t never pick up the phone. No progress was made. Been trying to cancel my membership but like i said they never pick up the phone

Awesome company and great customer service and support. They offer options to help you get your credit score up that won't pull on your credit. They keep working hard to remove the negative items from your credit. The fee can be put on a payment plan. I highly recommend them. They are the best in the business.

I have only been signed on for a month so far. I have to say the team here at CIG have been amazing. They have taken the time to reach out to me and let me know the progress my account has made, which is very impressive to me. Instead of me reaching out, they took the time to stay in touch with me thus far. Their diligence on my account has improved my score in just a few weeks!! I'm super impressed so far, I would highly recommend this company to anyone looking to improve their credit to obtain a home. That is my goal.

I have had the joy and pleasure of working with Rosie Hammon. I cannot express how very thankful I was to get Rosie as my consultant. She has blessed me and helped me so immensely she has taken the time and patience and the effort that my particular file has needed. She has seen to it that my credit score has raised she has worked with me every step of the way in a very professional and responsive manner. I cannot say enough about Rosie she is wonderful the company she works for is superb. I did work with a few other repair credit companies before I found Rosie and the credit Innovation group but they did nothing for me. Rosie has gone above and beyond my expectations. She is such an asset to the credit Innovation group. I would recommend this group Above All other companies. When I called and got ahold of Rosie I was homeless and she has helped me in such a timely manner that I now have an apartment to call home. I am very blessed and very thankful for this company and Rosie. Thank you so much

Don't use them they is a complete scammer...they will take your money even when you cancel your membership..they are very rude and very unprofessional...Mathews he was so rude when I call he always busy and they took money for two months after I canceled and I didn't see any improvement in my credit score...so saying that to say this don't use them they ain't good people to deal with...I got my lawyer involved to help with this situation

Shout out to my Guy Hyrum! I fully trust these guys to handle my credit repair needs! Truly affordable. Thanks Hyrum !

I was Leary at first but it has been well worth the investment. They have removed almost all derogatory marks off my credit and I have begun building good credit. My score has jumped nearly 100 points in a few months. I highly recommend making this investment if you are wanting to seriously fast track to work on your credit

Very very helpful and friendly I deeply appreciate the courtesy and respect thank you very much I’m looking forward to all of this thanks to you

Really great people Leslie and Marissa went over all the details and helped with setting up the information and the portal

Thank you so much Marybeth T. She is very knowledgeable. She is professionally fantastic with everything. From the first moment she walked me through everything. Marybeth explained each detail. Any question I asked, she never had trouble having the answer immediately. She makes me feel like I am part of the family. I'm proud to know that Marybeth has my back in this unsettling time of identity theft. I didn't know what I really needed to do to get everything figured out. Marybeth thank you for choosing your career path with Credit Innovation Group. If everyone was as wonderful as you, the world would be a better place. Thank you Credit Innovation Group. To all be well and stay safe.

I loved Rosie she is such an amazing help with assisting me along this journey! It’s been 2 days and my score had gone up well over 30 points! I never knew this was even possible. This is a extreme blessing! She is so kind and willing to make sure you get everything done along this journey. Her first impression is great. Thank you again Rosie!

I'm new with this group and right now the only thing that bothers me is that it's very to get in touch the same person you spoke with in the beginning. They give you their number but it always goes to voicemail.

From the moment we answered the phone with Jason's pleasant and friendly tone to Kieth's impressive positivity and caring demeanor all the way to Margarette's ability to make us feel like we were the most important people on her schedule, we had an amazing experience so far. The customer service is on point with this here company. I'm so excited to move on further with Credit Innovation Group!!!

It has been a awesome process. to get all of my negative remarks removed. To have this done it has been less than a year I started my process with credit innovation group back in March it's only been a few months I am surprised how quick they worked to get my credit repaired by credit innovation group and boosting my credit score up about 60 points maybe even more thank you credit innovation group

Credit Innovations has been a great help for me getting my credit repaired. My representative has been a tremendous help in raising my score over 150 points in a 6 month time frame. Hyrum is a great credit repair specialist who take the time to talk with his clients and works with them at great lengths. I appreciate all of the help he has given me in raising my credit and getting old items deleted. I would recommend him and Credit Innovations to anyone looking to clean up there credit report.

This group is no joke, my credit went up 150 point in 5 month, I was not expecting this in so little time and for a descent amount of money every month. my credit score is still rising with the different credit boost service that they offer. Now I’m all set to buy a home. Thanks Credit Innovasion I love y’all!!!!!

Three months ago I received a phone call from Credit Innovation Group telling me they could guide me in fixing my credit. At first I was very hesitant like any caller they promise you the world if you just pay this much money. Well I am here to tell you once they placed me with Hyrum Timpson that is what exactly happened! Not proud by any means my credit score was 565 I was at a total loss what I could do to fix this. Hyrum took this on all hands on deck and kept me updated every step of the way not only by removing items that should have been removed but educating me along the way. Still working on things I didn’t get filed away Hyrum contacts me and always lets me know what is next to do. He is very professional but truly understands how this can happen to a person and communicates effectively so you can understand the what and whys. Hyrum has changed my life literally!! My credit score just in this short time is 692! What a feeling!! What a blessing!! I couldn’t have done this without Hyrum!! He is true to his word and leaves no stones unturned!! I can honestly say thank you to Hyrum with my whole heart for pointing me in the right direction and continuing to be there for me! The world is a different place with people like Hyrum Timpson!!

Thay contacted me I usually ignore these kind of calls this call lasted over a hour thay are very professional THAY know their work they even put me at ease with someone hacking and taking over my life it can be fixed so if you're having problems with your credit and want to fix it I promise you credit Innovation Group is for you I just started yesterday and thay removed a few negative items and pulled out a few positive items compared to what I was pay and moving at a snails pace. I highly recommend them.margarita cotte

Margret Answered our questions and concerns in a timely manner, our credit score went up fast and she has been very helpful to us. I would recommend CIG to anyone.

I was very surprised about how friendly and helpful the team that I spoke with and am looking forward to there help with this new journey in our lives.

Bridget Nielson is BEYOND GREAT, a SUPER PROFESSIONAL, and display qualities of REAL PEOPLEISM, let me explain the word "PEOPLEISM" she's very easy to talk to, she put's herself into her contract with her words and actions. Everything she told me in the 1st day of speaking with her has come true, from the law company's methods (no I'm not saying the name), from the speed of her abilities, the accuracies of her knowledge of the credit industry, the professionalism that she represented, through your company's standards, and the genuineness in her voice that was clearly heard when she spoke to me. My opinion, she's an asset to your company for the duration of her career.

Amazing! I've been working with them for about a month and a half. My score has gone up 80 points and I've had 6/9 accounts completely removed from one credit bureau. Still waiting on the other 2. Can't wait to see my results in a month. Thank you Lexis for all you do!

I reached out to these guys and gotten an immediate response! Jennifer was amazing she help me understand the basics and did Hyrum of owning my own house. I'm glad that we are connected not only as a team but also as a family !!! Cheers to ownership 🤝🏾🥂

I don't know what to say, I had hope that I'd get into a home and my credit would be fixed, they took all my information, which is scaring me now, no communication at all, the only communication i got was about my next payment. Update: i got ahold of someone who was super helpful and super informative, i raise my review to 5 srars..

They have not helped me with my credit. If anything it has dropped since I signed up with them. Because of this and since I am having problems with my slumlord verifying that I have been renting from them over a year to boost my credit and that I cannot afford it especially since its not doing me any good, i tried to cancel back in March. They still charged my bank account over $300 since I canceled and refuse to give me a refund.

When i started this process I was in a mess and as time goes by they have been very professional, very informational and with all their help my credit score has jumped up quiet a bit. Their goal is to help me succeed and they are solid with their promise. Worth every penny paid and some. Highly recommend

Honest . They did every thing they said they would . I feel blessed to be a member. Thanks Nick warden. I am very happy with my new credit specialist my credit score has climbed over 90 points since I started with these guys I would highly recommend them to anyone who is interested in bettering their credit

I can never get ahold of my specialist. Doesn't respond to texts or emails nor messages I left with a live person. If I'm paying $115.00 a month for service I do expect at some point or another to get a response. My husband's score has gone up but I suspect that is due to action I myself have taken by paying down credit cards and paying off or settling some accounts. He assured me that in 6 months our scores would be up enough to get a mortgage on our home he said " no problem" when I asked him if it would increase enough in 6 months . Like I said I suspect the reason it did go up is because of action I took myself. I would NOT recommend this company.... AT ALL! guess I learned the hard way

DON'T WASTE YOUR MONEY. We had 3 different representative in 5 months. Our first representative we had for 3 weeks was great she communicated and let us know what was going on. Our 2nd rep, maybe called us once, My husband score was the same for 3 months, maybe went up 2 points. I had to cancel because they did not deliver what they said they could accomplish. They couldn't even commit to one person helping us, I couldn't throw our money away anymore, without seeing any progress done.

Seriously recommend this company to help repair your credit!! From day 1 they have worked effortlessly to help raise my credit score!! In less than a week, my score went up over 140 points!!! I know everyone will have a different outcome, but I also know that this company will do whatever they can to help not only repair your credit but show you ways to build your credit!! I would recommend CIG to any of my family or friends who need help repairing their credit!!! It's literally life changing- for the better! Thanks CIG, and specifically Leslie!!

Felt good about Hyrum how positive he was about helping us with our credit and getting started to purchase our first time New home.We are very excited and ready to go! Stephanie was awesome also with her Let's go attitude. Thanks once again from Earl and Tammy Peterson.

The people here are super friendly and super excited to help you find your perfect home and purchase it. I was actually getting more and more excited in this process as I listened to their enthusiasm in helping me. What a great team they are!

They fix your credit! 1 month later the same companies place a new report on your credit. Credit innovation only takes them off once. Don't waste your money. They are very rude when you complain. I was soft spoken, they were biligerant. Not a good company.

We called to cancel because it wasn't the right timing for us to wait on this process. They didn't send a list of properties like they said they would, either.. The specialist that had our files was very insistent on wanting to know "why cancel". We told him, it wasn't the time to just cancel it. He became very rude and told us, "that's why I doesn't like to try and help people. To have a good rest of the day" he hung up the phone when my husband told him to repeat that. Don't waste your time here.

This company is a rip off. All they do is file disputes for claims on your credit report, which you can do yourself for free. After the first few times they talk to you, you will not hear from them again they charged my credit card every month until they max it out then charged my debit card with out permission. Everytime I tried to contact them for up dates they told me to go to the portal which shows nothing being done.. finally got to cancel my membership & they were suppose to return the money they took without permission to my checking account which they have not done.

I got cig credit innovation group because I'm trying to buy my own home I've only been with them since February. But here's the thing in that few months that I've been with them they have raised my credit score they have help me with my student loans and they have helped me with so many things. They've answered any in all questions that I've asked they've gotten back to me with a very short amount of time I text them or email them I'm not a phone person to talk on the phone but they have answered everything by email or text message. I'm on my way to get my own home and I know that it's because of CIG. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM. Thank you

They work hard and they work fast my credit score jumped at least 20 points in the first 3 weeks. I'm looking forward to buying my own house soon with their help, which is why I hired them in the first place. They have more available than what meets the eye give him a call if you want to fix your credit or buy a house or both. I wasted a lot of money hiring other "credit repair companies", and this is the first company that actually did what they say they do. BUT they told me that for credit protection, it would be 19.99 a month, if I wanted to remIn a member after the initial payments were made. Then they started taking out the 19.99 without my knowledge Then when I caught it they said "It was in the agreement you signed" and because I did t have 19.99 on top of the 129.00 payment this month, they stopped their services. So read any agreements you have CAREFULLY! NO MATTER WHAT THEY TELL YOU.

Taylor Smith was absolutely wonderful as our Intake CSR and helped us with getting started. Leslie Lance was assigned as our Credit Specialist and she is so patient, kind, and shows impressive amounts of empathy towards me and my husband. I'm so excited to get started with CIG and their representatives. I look forward to moving St. George, and even more so actually looking forward to buying a new house. Thank you so much CIG for employing wonderful people because they make life so much brighter <3

I’ve been with the company for approx 2-3 months now and I have experienced a HUGE credit boost of 117 pts. They are flexible and coachable. Communication is key, so if you aren’t persistent than you cannot expect the same in return. AMAZING COMPANY, highly recommended!

Terrible company. Full of promises and no action. Told me they would help get my credit up to where I could purchase a house in 6 months by removing negative items. At $115 a month okay. Good deal. I kept communication through email as I work dark to dark in no service areas and around loud equipment and not paid to talk on phone. And I'm paying them to do a service not talk to me all the time Well here comes July and it's a week before the 6 months and my credit score went up only 11 points and 3 out of 17 things removed and no end in sight. So the We Can get it done in 6 months is a sham. I have been calling since august with no answers. All I want is my almost $730 returned. As the guy Michael said if there is anything we can do to help you let us know...there is I would like my money returned. That's scamming and thievery. If I sold a service and product and it didn't work I would return money back instead of letting the person be x amount of dollars short and have a broken or bad product or service...Update. Still waiting on a refund and it is April. No one answers and like I said. No refund. Only 99$. At this point you might as well give me a full refund for the terrible experience and results . So what is the deal. No return calls? I started to call in March. Just about 2 months since I last talked to someone...and to add one last update your records might show you refunded me, but my bank statements say otherwise. I've checked everyday since beginning of February and nothing but a partial refund. Suppose to be 2 more. But like I said. Might be best just to refund the whole damn thing since I've had to waste my time at night trying to get ahold of someone and no one answers or returns phone calls. Not once

Yes we improved our credit situation however it was not due to your help. The first 3 months I would say there was lots of communication and then suddenly nothing. When I went to cancel I had to go through the new person that took over our case and customer service couldn't cancel. I find that highly discouraging since I had to call multiple times in a day to cancel. Very silly process and could have kept my wife and I if there was consistent communications other than. Pre set emails making the experience impersonal. Thanks but no thanks.

My case manager Hyrum was awesome.She was respectful and knowable. She treated me like I was a human with feelings. She understood what I wanted to get a loan.I have alot of confidence in her and her team to get me and my daughter into the home of our dreams. Thank You Hyrum for everything.

It's wasn't an unpleasant experience. They spoke very quickly, so I had to ask for repeat information. Overall, they said all the pretty things that made me feel like I'm on the right track.

very helpful and made sure i understood everything as they were explaining their service. I feel they are looking out for my best interest not just trying to collect money like the other credit repair service i was using .

Very thorough. Was pleasant starting my journey to home ownership. Hyram was great, energetic, and very positive! His mood and vibe were contagious.

Hyrum is awesome I really do hope that this I'll be a good thing for me to repair my score and get approved for a loan so far so good also lacey took her time with me and was so nice 👍

My agent was awesome, he listened, he answered questions to the best of his ability, he expressed interest and emphasized with my situation. He insured me that he’s here to help things get better.

They made my experience very easy and super fast I appreciate y'all so much and look forward to working with y'all for many years to come y'all have been a true God send

They where very helpful and the asplan more to you then any other credit place and they get the job done on the phone I am happy 😊 with them

It was a good experience, very friendly and made me feel like I'm making the best decisions and worked with me every step to ensure I am doing it properly.

Hyrum is a pretty awesome guy, he helped me understand everything very well. I’m looking forward to working with him.

It is a pleasure to be working with the Credit Innovation Group. They are very knowledgeable. And they took the time to see what my needs were, instead of just pushing something on me that I didn't need. And now I am well on my way to being a home owner. Thank you CIG.

I've been with the company since December of 2021, and let me tell you... when I signed up my credit was 556 and now it's 675. I'm starting to finally dream about being a home owner and finally stop throwing my money away by renting! Super excited to see what the future has in store for me and my family!

Scrolling through these reviews it seems everyone has the same issue as me, everything is fine and dandy until you say you want to cancel. My representative became extremely rude and unprofessional, if you get Amy Barlow ask for a new representative, or better yet avoid the headache and dispute the claims yourself.

I would give less then one star if possible. We started in early December, paid, we have now texted over ten times, called multiple times, not one response. I called yesterday to speak to a manager, they stated they were busy. As of today no calls. My wife score has gone way down since starting this program. Be very warned don’t use them. Find a better company. Robert Chiodini

So my call started with me answering Rebecca on the other end of an incoming call. Her 1st question was " Whats stopping you from becoming a Home Owner?" My answer to that was my confidence level is not where I should be nor do I have the confidence or assurance I would qualify for a home loan. Than she put me threw another agent that could further assisting me in getting the information that I need to be confident in getting into Home ownership. She than transferred me to an agent by the name of Faye who then gave me information regarding home ownership, rent to own property and being able to get a Mortgage loan with confidence. With the proper information and assurance in Ms. Faye's voice she had me sold and with the right Company to walk me through this all she too transferred me to my final agent that laid it all out on the table for me and my future Home ownership. Mr. HYRUM not only did he laid it all out to me, the confidence in his voice, the assurance he said to me walking you through every step of the way. Made my shoulders drop with relief and the stress of not being alone to do by myself, had me in all. So thank you REBECCA FAYE HYRUM and Credit Innovation Group this means the world to ME.

CIG is absolutely incredible. I worked with Michael and he coached me and worked my profile to get me from a 423 to 646 from October 2021 to Feburary 2022. We are now speaking with lendors to purchase our first home.

My specialist, Hyrum Timpson, very kind up until I wanted to cancel my membership. Went back and forth through email, for almost 2 days just trying to get my membership cancelled. Was then charged 29.90 AFTER my membership was finally cancelled. They refunded 14.95 of the 29.90 I was charged. My credit score has also went DOWN 18 points since allowing them access to my information. I do not recommend.

My score increased by a large percentage in the time I have been working with credit innovation group. I did not know the steps and they walked me through the process. Enjoy working with them

So far my experience with them is doing great. My scores went up and they are helping me bring it up more. I’ve been with another company for a year and they achieved nothing but take my money. I’m so sorry n a bind right now and being with this company I’m hoping that my goal be reached in a short time

Hyrum was wonderful to talk to and he broke everything down for me. Easy to understand what's going on with my credit. Hyrum has such an amazing spirit and gun-ho ready to take on what ever challenges I'm facing and enthusiasm is awesome and amazing. I'm excited to be worthing with him and getting into a new home.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Thus far, the Credit Innovation Group has done a tremendously good job of getting my credit report in order. There's still a lot that has to be completed, however, to-date, they've satisfied most of the promises that they've made. Stay tuned for more updates...

Hyrum’s confidence in getting our credit straightened out and our family into a home put my mind at ease. It’s also the credit liters that we will be getting as well, a lot of folks (me) are scared to even talk about it, but Hyrum makes it so easy! Thank you so much!

This company is amazing!! They do what they say their going to do! They are awesome!! I cried tears of joy yesterday as I was speaking to them! They have increased my scores little by little, 100 points in just 5 months!! 😍🤟🏽

DON'T WASTE YOUR MONEY. They told me I'd be in a house in less than a year... here it is almost a year and a half later and I'm not any closer. I could never get ahold of anyone and when I did it was always to leave a message and I would never get a call back. I requested to cancel my membership, "Dianah" asked why, I explained because I can do myself everything they do and save money. She then responded in the most UNPROFESSIONAL WAY .

Hyrum masseurs me he will help me and my family get into the home we want. He seems extremely helpful and upbeat and looking forward to working with him.

IF YOURE A HARDWORKING INDIVIDUAL TRYING TO BETTER YOUR CREDIT PLEASE LOOK ELSEWHERE BECAUSE THEY ARE TOTAL FRAUDS! THEY WILL SELL YOU A DREAM IN THE BEGINNING AND TELL YOU TO PAY THEM 140 to START AND THEN FIVE MONTHS OF 100.00 & THEN THEY WILL BLOCK YOUR NUMBER AFTER A MONTH. IT WILL BE SO HARD TO GET IN TOUCH WITH YOUR SPECIALIST IT WILL DRIVE YOU NUTS ! Do not do it

Spectacular service! So excited to be working towards a better life with Mr. Hyrum and his team! He's the best and couldn't do it without him!! 😁

This company is wrong I cancelled my membership a month ago,nobody has done anything for me but yet they are still taking money from my account and it's not right,I think the right thing to do is return this months fees since I did cancel last month In response to your reply no work was ever done but I am getting a refund which I am grateful for, in my opinion more communicating with your clients is much needed and since there's no file on me I'd appreciate my 279 and first 19.99 back

Jodi has been a great help thus far and I would highly recommend this organization to anyone looking to rebuild their credit and purchase a home.

My score just went up 72 point, as far as my credit score, Hyrum and his team, their doing a really good job.

Great people skills! Great people to have working with you, also very professional couldn’t ask for better people to be working with on my journey to becoming a new homeowner

They are very pushy. Made me not want to deal with this company at all. Only cared about their sale, not my well being or judgement to make a careful and cautious decision

I had a wonderful experience talking with Hyrum and I truly believe I can get everything done I need to get my home.

Everything as of today seems great! Today was the first time and first experience I have had the experience was positive!

He was great did not give me any B's and said we will make this work thank u very much

Thank you Hiram and Tiffany for your time wonderful Representatives I know it's her job but rocking and rolling hopefully and pray that everything works out and get the thing rolling about ownership of a brand new home property my dreams help America help the world thank you Byron and Tiffany for your time even though it's your job great experience

I love this company! They are so helpful and right there when you need them. I love my specialist Rosie Hammon, but when I can’t get in contact with her I love the help you receive from their customer service like Ms. Mary who answered all my concerns. Thanks Credit Innovation Group!!!

This company works for the money. They get your credit Cleaned up and the numbers where they needs to be. There is never a lack of communication from this company at all. If there is any questions that arise, call or email them and they will respond right away or they will call you or email you to try to get things straight. I would definitely recommend this company to anyone.

Hyrum and Kiffany we're every helpful. Hyrum explained everything in detail. I can't wait to step foot inside my new home! 😃

My agent with Credit Innovation has been extremely helpful to me. Thank you so much Hyrum! 🙏🏼 I truly appreciate all that you guys are doing here. I have quit the testimony and thanks to these guys I will be able to live my dream.

Day 1 With CIG. They have been on the phone with me for over an hour diving into my credit issues and discussing the way forward. All representatives were very hospitable and kind. They show personal interest in their clients and pride in their company. I look forward to continuing to work with them in the future and for less than $15 a month will more than likely continue being a platinum member even after im able to fix my credit and get into a home. They do alot of the work but its a team effort, you have to be willing to do your part as well. They focus on repair while you focus on the build. A great slogan for the company would be " We repair your past while your building your future". I will continue to update this review as time goes on.

Actually U.S. based and you speak with the same person everytime. Hyrum was very professional and optimistic. The services aren't free, they do cost a fair amount, but for the services provided, it seems to be well worth it.

I signed up February I told my credit score is too good for rent to own. I told them I was interested in a manufactured home in a park and I was told is no problem but now it is a problem. I have spent probably pretty close to $700 on this company and now I'm gonna have to try to find a loan officer that will be able to approve a loan that's not in this company. So this company will tell you anything you want to hear in order for them to get you to sign up for the service when they don’t do anything. I can only get them to talk to me if I request to their supervisor which I had to do pretty much every single time. This do not return phone calls or text messages or emails. I will keep your money and go find someone else other than this company

Hyrum was wonderful! He made me hopeful for my ability to fix my credit and get into a home!

Wonderful service. Hyrum is so sweet and really gets to the point. Seems excited to help.

My credit advisor is Justin burnson, and I have to say sincerely that he goes above and beyond with working one-on-one with you and is very professional and informative on how to help you out on your goals in life on where you want to be in the length of time that you want to make it there. My experience has been exceptionally well to the point where one month I could not afford to make my payment and is he went as far as to move it to when I was able to have the funds and not closed my account and turn me away. In the past I have worked with a credit repair company that is advertised and well-known and my experience was nothing good. With credit Innovation group you get the opportunity to work one-on-one with that advisor not multiple people and Justin not only speaks to me about credit repair he informs me of other important stuff that I never knew that could help me and I just feel that he goes above and beyond what a credit repair person would normally do. So with that being said I live on a fixed income so therefore I always try to look for a deal and I feel that this is well worth the money spent and I would highly recommend credit innovation to anyone based on my experience.

I just signed up with credit innovation group today and the service I received was great. I currently am trying to get a home and Rosie is helping me. She was so informative and sincere. She made me feel like this will be possible in no time. If u haven’t been successful in trying to buy a home please refer to credit innovation group. They are wonderful people.

Hiram was patient with me and was able to answer all my questions. He's awesome 👌

I’m looking forward to seeing the results I was referred by a friend of mine.So Far I have no complaints.My Representative have been consistent.

It was very helpful and everything was explained too where I could understand And thank you very much !

Just getting started..and the process was explained throughly. Kelly and Leslie made me feel like this can be a durable and positive exciting moment in my life.

I've dealt with Danielle Z. for the last two weeks trying to raise my credit score to be able to secure a mortgage. She has already disputed some remarks on my credit as well as contacted me about securing a mortgage. I am happy so far with their professionalism and responsiveness.

A little too long for me so equals minus a star. But everyone I talked to was pleasant professional and awesome energy!!!!

I had the pleasure of working with Marybeth she was awesome she kept in contact with me at all times. She made sure I understood everything as far as my credit why it was so low and what I needed to do to resolve it she was with me every step of the way and my credit went up 185 points in 2 months! Definitely worth the money every month definitely worth it to anybody who wants to establish credit to buy a home or just to fix your credit I'm on my way to an approval process in February I am so grateful for meeting Marybeth and so grateful for this program Escapade a life-changing move for me and my kids so thank you very much credit innovation great working with you and have a Merry Christmas!

Was very exciting for me details were explained very clearly to me in a very positive upbeat way actually is giving me hope for a better future for my family and myself!!!

I had just started with this company being very skeptical but my representative Cody made me feel so very comfortable. He is was available when I needed to ask a question or just talk through some things. In one week during the trial period, they improved my credit score by 70 points, needless to say I am a very satisfied customer and would definitely recommend.

I've only been with Credit Innovation Group for about a month now. Working with Jodi Maxwell has been great and promising. They took my score from poor to good over night. In just these few weeks I've watched my score jump 24 points to put me in a great position to buy a house for me and my family which has been a huge goal of mine for a long time. I tried at first dealing with my credit on my own and was sceptical about hiring a company to do the work for me. But now I can truly say that I couldn't have done it with the Credit Innovation Group. Thx Jodi Maxwell and team for looking out for me. Great job

Hyrum was very informative! I look forward to my future with my credit improvements with the education he provided me

Signing up was great and they was very nice at first but when I canceled I got a call from Leslie lance who was extremely rude and unprofessional to both me and my husband .when I explained to her that it was just not affordable for me at the moment she got a little hostile and hung up on me ..I will find another company when and if I do need some help again

Marybeth is the best! They got my credit up 125 points in a single month!

If you're looking to get approved for a mortgage or other loans, these guys are the only stop that you need to make. My rep, Austin and his team are truly elite at getting your credit report in the positive. Quickly! Amazing customer service and truly hands on. They truly care about your goals and are laser focused on helping you achieve your financial goals. Cheers

I personally have had very good results with Credit innovation Group. Isaac, being my personal crited specialist, has done a great job getting my credit score where it's needed to be. In just taken a few short mouths to see the fast progress. I'm very happy with the quality of their work & quick results. I was needing to boost my credit score. Not having critied for many of years. So crited no score natural and not being in the system. Isaac, has keeped me in formed by emails and phone calls on a regular basis which I'm very pleased about never out of touch with me giving me a good deal of his time I really appreciate. He's also given me good avice on how to keep my credit in good shape. I really appreciate all of the staff who work at critied innovation Group they all very helpful and aways answering any of your questions your needing and connecting you to your right persons you needing to speck with. Thank you personal stuff. Isaac, and staff for all your hard work it shows In many ways for me. With much respect Sincerely thank you Carol Robinette

Right now I would say my experience is fine people are friendly I just want to see what the results is then I will really let you know how it is thank you so much for your time

Would not recommend. Marybeth Timpson and Jennifer Barlow were very rude and not professional. Save your money and don't waste it with them, they don't even do what they promise and what you 'PAY' for!

If you need help with your credit, they do wonderful work to help you , they really have your back.

Working with Hyrum has been mind blowing! Not only is he 100 professional, he gets stuff DONE! I thought this was a scam but he has proven to me the legitimacy of this company and the amazing things they can do to help people like me become a home owner! Highly recommend!

While my credit score did increase, the 2 associates that helped me. #1 never billed me, sent me a bill. So a months went by and I would send an email asking for a call or a bill and they would ask for me to call them. If I asked them to call me they would ignore my email. No one has ever called me I have had to call them. For the amount of money I paid to have my score go up 113 points and not even be able to buy a home or anything is absolutely unacceptable and horrible customer service 😒 🙄. I sent an email July 30th and have had no response from Daniel Dockstader. No one's guiding me or even sending me a bill for payment. So that being said I'm finding a different company. Mind you I've been with the company pay for a while now. I have not been able to log into my portal for months. I'm over it.

They have been great to work with both Issac and hayrum get the job done and do their best to help repair your scores to make future brighter for ur personal goals that you may have set such as buying a house or new car.

The staff is pleasant, but the bottom line is this…. There are some people credit issues that they are not going to be able to solve. So with that being said with the experience that they have they should not be taken these people money knowing that they are far away from their goals than perceived, or in some case forecasted. I truly think they are trying to help people, but some people issues are harder than other, but better transparency in the beginning or just saying hey this is going to take longer and be a difficult process base on your situation. Instead of stringing that fact out for the money. Give people an honest assessment of there situation up front and don’t make them feel like they are anywhere but we’re they are, and the company would look a lot better in my opinion. P.S. The rent to own spill is and issue to.It draw people who know they are in a difficult spot in to thinking they can improve there situation while they work on their credit. Thank you, Dimitrius Truesdale