Credit Control Corporation Rock Landing Dr, Newport News

Awful, rude, and unprofessional. I had a $55 collection show up on my credit report for a frontier balance from years ago that I was not aware existed. I called this company, made the payment, struggled through sharing my email address with a woman named Amy who kept speaking over me and could not comprehend the email address. Not surprisingly, I never received the notice of payment to send to the credit bureau. I called back a couple of days later after seeing the payment withdraw from my bank account and got Amy again. She was totally rude and acted like she couldn’t be bothered, and tried to pull this up under my first name and then my last name and tells me she can’t find it. She’s acting as if she can’t be bothered with it and I’m not letting her off the hook and I am giving her the address she said the account was from. Finally she asks for my social which she could have just done to begin with. She finds it and tells me the letter was emailed. I’m explaining I didn’t get the letter which is why I’m calling. She said I’d receive an email and I didn’t and I need the letter because I want this off my credit report and she tells me I told her I was going to deal with the credit bureaus myself. I explained again I need the letter to do that and she says she can’t email it to me. She tells me she can mail it. Clearly, I’m not wanting to wait for that and continue to request the information by email which I was told I’d receive. She just refuses and says I’ll get the letter in the mail and the credit bureaus will call and ask if they can remove it when they get the letter from me and she will tell them no. I said excuse me, why would you tell them no? And she said that’s the policy. So for a $55 frontier oversight this awful company and wickedly rude woman desires to keep a derogatory remark on someone’s credit after they’ve paid a low balance for a final cable bill they didn’t know existed. This is horrible and should not even be legal. Then the woman proceeds to hang the phone up on me! Amy should be fired and this collection agency should be shut down.

This ridiculous agency reported to the credit reporting companies an account for a $0.00 balance due. This was obviously an erroneous and false report because the bill was paid to the creditor before it was turned over to collections. When I contacted them through he website they do not even acknowledge it. I will be reporting them to the FTC an Better Business Bureau. This does not help when I am trying to purchase a home.

This company seems to enjoy spreading false information on peoples credit reports. An agency that they work with to try to collect debts for has been paid in full. The debt was paid in full nearly a month ago. The debt has been removed on two out of three credit reports. However today they fraudulently added the debt to one of my reports saying that it is valid and still owed. I have receipt proof that the debt has been paid in full. On the receipt it shows the date that it was paid. This company is walking on a very thin line. In legal terms what they are doing is illegal it is called defamation of character. They are knowingly and willfully spreading false information about individuals to cause them financial harm.

Biggest Liars ; 2 Accounts , both state payable by Medicaid but they refuse to remove from credit report. They expect you to provide proof that it was to be paid by Medicaid even though the Accounts state "Payable by Medicaid" These people are SCAMMERS and can't even provide basic information other than the information reported on the credit report. THEY ALSO CLAIM, THEY DO NOT BUY DEBT AND THEY ONLY COLLECT DEBT. SHADY SHADY SHADY. CLASS ACTION LAWSUIT ANYONE???

I have a $6,000 bill from this company. It is 4 years old and it’s from the hospital. I have health insurance (Medicaid) and I’m not supposed to be receiving this many bills. I need to speak to someone to see what’s going on.

Their opening statement makes you think this is a "professional" organization, but from my perspective since the middle of October,when i paid a Frontier Communications Account I closed on June 1st. I never got a call or notice,but they put $107 on collections for final bill? I paid on 10/20/21 and this "Professional Collections Organization", no phone number or email address? Verified with a receipt PAID on 10/20/21 ,but they verified it as VALID COLLECTIONS DEBT, not once but 3 times NOW ,TWICE in late OCTOBER and once last Friday 11/5? C'mon Frontier Communications shows my account as paid up,but they keep telling their collections people aren't calling them for verification? WTH? So since they aren't acting like a "Professional" Organization and more like a "scab" company, I have reported them and the Credit Reporting Agencies,Transunion took off,but Equifax is now making me dispute with PAID receipt for the 3rd time,to the the CFPB, a Government Agency responsible to manage and discipline this industry.

This should be "Credit Spam Corporation". They reported a false $150 bill MEDICAL BILL on my credit report. I'm not worth $150 ok, If you need $150 just call me and I will give it for free to your "Credit Scam Corporation ". I respect and always pay in full all my Doctors, OK? I never receive a call or letter. Rude and evil. I will sue you that!! Credit Scam Corporation

I had to make 2 payments they just took my second payment out at the first of January then i look at my credit and took a 24 point hit from them saying my account through them hasnt been paid in 30+ days when ive only had to make 2 payments since the start date and i have receipts for both charges and tried to call them and they only work Monday-Thursday

This is showing as a charge off on my credit report ! So many years ago, and they and the physician were notified this was paid by my insurance. They were refusing to bill them, but my insurance company reached out to the doctors office, paid bill, yet it is still showing on my credit report. This is ridiculous, and I am not happy about this at all.

Credit Control was awesome to my son Garrett, who endured great debt due to a car accident that was not his fault. Company has been patient with him as he works with UVA hospital on how to resolve this. They have always been respectful and helpful. I'm sorry for all those that feel they didn't get great service, and once in awhile you may get someone that isn't good in any company, but in my son's case with Credit Control Co. that has not been the experience.

They have helped me set up payment plans for my medical bills when my two sons were born. Yes it gets reported to your credit report if you don’t pay but they were professional and willing to work with me to make arrangements.

Being billed for medical accounts they say go back to 2016. These accounts were taken care of years ago and some were classified as paid by the physicians office. This company is a scam trying to collect on so called debts that are not owed.

The lady that answered was nice and polite, I reciprocated the politeness we quickly looked up the old medical bill and I paid it. She said they'll report it as satisfied paid in full.

The worst Collection Company Ever!! Employees are the rudest!! I was going to pay a debt/collection this morning but the person on the other end of the phone was not helpful and very rude!!

So, medical bills occasionally fall through the cracks. Personally, CCC has always been extremely professional in handling the situation. I don't understand why people give negative reviews of them. They are not the company that you originally FAILED to pay. They purchased the already existing debt that the individual has and they are there to get paid back. They are always professional, helpful and courteous when I have had a debt handled by them. In fact, recognizing and taking care of the debt immediately ensures your credit report doesn't take a hit. They are not just billing people for no reason. Your initial debt is only handled by them because you didn't pay the company you did business with. Be upset at the original business if they sold your debt erroneously, CCC is only the middle-man.

Really pleasant communication and I felt that the billing set up was smooth. Thank you for helping my anxiety when it came to debt collectors lol :) I appreciate your help

I gave five stars however that could change. I started with five because the lady Becky was very professional I gave her my name and she was able to quickly and clearly list the bills I owed and I knew they were mine by where they were from. I asked her to send them to my mailing address and she said that was fine. I will not lie people call so many times from credit control, and I was worried if it was real, however like I mentioned they were my bills, I took care of them! Thanks Becky for making this an easy process. She also didn’t ask personal questions other than my name to confirm, and I just gave her my first name and she knew the rest of my name!

They reported a 100.00 bill that I was making monthly payment on due to an accident to credit bureau. I had payment arrangements with them. This bill was awaiting settlement on a car wreck. They did not contact me saying they couldn’t because they were told not to. They had many ways of contacting me. In fact, I had talked to Them by phone and They had my email. They are reporting eager!!!!! They do not work with you at all. I paid the balance because I have not one derogatory thing on my credit!!! Hmmm. All of a sudden upon payment they send me an email!!!!! Wow, can’t wait to ruin your credit!!! Truly unethical business practices! Not to mention we are in a pandemic, Corona Virus and this common lowdown practice is trying to ruin people’s credit scores over 100.00!!!