Courtesy Chrysler Dodge RAM of Superstition Springs E Auto Park Dr, Mesa

Hats off to courtesy jeep/ram for the amazing service! From the sales team to the finance manager the service has been amazing. Will & Riley did everything to find me the truck I was looking for. But let’s not forget Marcus the finance manager. He did everything he could to get me in my truck and made it happen even with some scuffs on my credit. He was extremely helpful going above and beyond just selling me the truck. He has filled me with so much valuable information i will definitely be back for any future purchases. I recommend you do the same!

Came in looking to sell my car which I got an excellent amount for; and ended up finding the perfect truck for me and my family. Our salesman Scott was awesome from start to finish I never felt pressured or forced into anything and was extremely flexible with working around our busy schedules!! Had excellent service from start to finish! 10/10 will be going back for the next car

Honestly the best dealer ship ever ! Very kind and nice people, they are amazing! They let my girlfriend ask me to a school dance (Winter Formal) with 2 amazing Nice Dodge vehicles it was really nice of them. What other dealership does that ? This is the best dealership in AZ forsure. Thank you to the Manager and to the workers for making it possible!

Had my vehicle serviced there today. Exceptional service but made so by David MENDOZA, service advisor. Quick, knowledgeable and very pleasant. Place was extremely busy. He literally runs between his office and the vehicles. Most polite positive service person I have ever run into. This guy knows what customer service is all about. I hope Courtesy Dodge recognizes this and rewards him appropriately. Great work David!!

This dealership is always so nice, clean and positive. Aaron is my service advisor and is the absolute best! He is always so friendly, extremely knowledgeable, reliable, helpful and communicates clearly with me. I never feel pressured and always feel comfortable knowing he's there. Aaron has helped me understand what was going on with my vehicle and has guided me appropriately without pressure. I really appreciate Aaron. He's the best!

I returned to purchase another vehicle from Scott Monteiro yet said for the 3rd time. He's a great guy, respectful and took care of us again with the the utmost amazing service imaginable. Never felt pressured and was a honest straight forward guy. I would definitely anyone that wants to purchase a vehicle at this dealership. Everyone there was amazing and professional Jeff, Christopher and Dave where also great professional guys. Thanks for the amazing hospitality and service. Would definitely come again.

My wife and I was looking to buy a car. We did our research and found it at Courtesy Chrysler Dodge Jeep RAM of Superstition Springs. Mesa, AZ. We have the pleasure to deal with Whitney and Cher, in the sale department both very smart, knowledgeable and professional. Cher built the best deal for us and was sure that we were happy buying our car. Whitney was sure the car was detail and clean to perfection. Christopher gave us many choices in the financial dept. They were great to work with!! I would recommend them to friends and family!! Thanks for a pleasant experience!! Here’s my 5⭐️ ‘s times two!!!

So I went from giving then 5 stars to 1 first off this place never gave me copies of anything I signed. Than my battery died the 2nd day I had the vehicle u can see in this photo me working on it, than management never talked to me and they kept telling me to go in to handle everything I kept getting the run around very unprofessional and I will be filling a complaint with BBB since they messed up everything with my financial obligations to my down payment. Very overpriced too...

Went in there with our company truck and Aaron, one of the service advisors, took great care of us. He didn't rush the conversation and was very thorough in understanding the problems that we were having with the truck. He took extra care in inspecting the truck thoroughly to ensure that we would take care of any additional issues that may arise in the near future. He definitely understood that if our truck was down, we couldn't keep it in production to run our business successfully. Overall, the dealership was clean, organized, and efficient in handling our needs.

I had a wonderful experience. First off I wasn’t in the market for a new vehicle. Stopped by to make an appointment for my jeep to get serviced and a price quote. Dustin was awesome. He was able to get us into a 2022 Ram 1500. And Marcus went above and beyond to get where we wanted to be. Over all we had a wonderful service and will return.

Great customer service right from the beginning, soon as we arrived treated with respect. We walked the dealership and looked at a great selection of Challengers until we saw the Beast (inside joke). Oscar got us the keys, took it for a drive. We were in the dealership to make a deal, did some negotiating, just like any other dealership, noone was pushy, came to deal I couldn't refuse. Randy and the sales manager desk was helpful and friendly, first dealership I dealt with where the Management come out to greet us, I was very impressed. We were in and out within 2 hours. 5 Stars all day and will be back for another when time comes. Thank you Courtesy.

Travis in service was AHMAZING! He kept me updated in a timely fashion, I had a pretty common thermostat issue with my jeep while on vacation and brought to this nearby dealership. Was treated like friends and family and Travis made the process super easy and pain free. Would definitely spend more money here if I was a local! Definitely check them out and say hey to Travis for me!

I purchased a 2021 JEEP SAHARA WRANGLER UNLIMITED. The salesman was Salvador aka...Sal. His professionalism was great! He was courtesy, and experienced. I wasn't sure what I kind of Jeep I was wanting, but after I explained more about what I was looking for...Sal immediately knew what I was wanting. It only took one test drive, and I was satisfied with the Jeep he picked out for me. If you're in search of a Jeep, I strongly recommend Salvador as your salesman. Let his experience work for you, and I'm more than certain that you will also be a satisfied customer 100%!!!

Communication with service agent was not up to standards. No one even told me my car was ready. The price was not the same as the service agent had told me it would be. Although there was an adjustment made by the other manager. I brought my car in to have a flash update for a 2012 Town and country transmission. Service manager inform me it wasn't available. Apparently it was done after I picked up my car and noticed it was listed in the repair section.. I dropped my car off Friday morning was informed I will they will get back with me by 4:00 p.m. no one ever called me. I just came on out there Saturday morning and it was ready.

5 stars is not enough!!! My husband and I found our dealership for life! I cannot say enough great things about everyone at Courtesy!! They found me my dream Jeep and I feel like they genuinely enjoyed doing so (even after hearing my list of must haves lol). They made the process extremely simple, were very honest, transparent and instantly made us feel part of the family! HUGE THANK YOU to David Gonzalez, Joe Gounaris, Francisco Jimenez, Matt Krell and the rest of the Courtesy crew!! You are the BEST!!

Dropped my car off for service. Everyone is very friendly and helpful. They keep you informed through the entire servicing process as well as provide a text number just in case you have any questions. Would definitely recommend!

Beth, was amazing!!!! She made car shopping fun and actually Enjoyable. I had some really Bad Experiences at other Dealerships, in particular with car sales people lying to me and trying to confuse me and charge me more, but Beth was super helpful and just wanted to help my Wife and I find the Jeep that was right for us. I really had a positive experience with Courtesy Chrysler Dodge RAM of Superstition Springs and with Beth. I will absolutely be shopping with them again and would highly recommend that people buy their car with Beth. She cares about you and cares about making sure you are happy. She is also efficient and will literally run to get anything you need (She really did run fast to get us keys to test drive a Jeep)! I can't thank Beth enough for making our car buying Experience fun and worry Free

Amazing experience. The salesman Buckets Blakes was extremely knowledgeable and helpful in the process. The process was speedy and not long and drawn out like other dealerships Purchased a 2021 Dodge Challenger. My experience was amazing Buckets Blakes insured that I was not there for an extended period of time. All of the paper work was done correctly so I did not have to return. I highly recommend him.

Pete is the best sales man you will ever want to deal with!!!! Today we just bought a GMC Terrain for me and I love it. Last week, Pete sold us a wonderful 2500 RAM fully loaded for my husband ( which my husband will write his own review on how great Pete and the truck is). They will negotiate fairly with you and meet your price point, or even better than expected! Look on their website first, then ask for Pete! You will not be disappointed. We bought 2 vehicles from Pete within a week! We will recommend all our friends and family to Go See Pete!

This dealership has always been great to me and my family. They are friendly, honest and have always provided me with top notch service. The service department helped me out w/ and extended warranty ordeal with my Ram 1500 and my advisor who had my same name "Aaron" was very detailed about the process, informed me about the daily status and overall repair procedures. Yes, it took longer due to the warranty company but I saved $1,800 in repairs and they helped me out greatly. Thanks Aaron and everyone for the great experience!

Two things. Service and parts department, AWFUL! First, watch out for the control arms recommendation. If there is anything outside of perfect, they will recommend replacing them as they are "defective". Get a second/third opinion, will save you money as you most likely do not need replacements. Second, I called for an emissions recall, as they are the closest dealership, recalls I thought were standard process. The person I talked to needed to order the part and would give me a call once the part is in. I understand supply shortages in the current age, but it has been over a month and a half. Discipline and integrity is not something they care much about.

Great service from Brendon. I’ve been looking for a deal over the last several weeks, but due to current market conditions, I was unable to find anything priced right until working with Brendon. He was able to find me a great deal on a 2017 Rebel. Great service all the way around.

We had the best experience at CDJR with Pete, our salesman and Matt, our finance guy. I was a first time buyer but had pretty horrendous experiences with dealers in the past. This experience was so much better because of the staff at CDJR. Pete made the process a breeze, as he was very knowledgeable, kind, and genuine. If you’re in the market for a vehicle, I’d highly recommend Courtesy CDJR and asking for Pete and Matt specifically to help you find the perfect vehicle at the best rate.

This review is for service department only. Sales department is great. I’ve purchased 4 of my vehicles here, most being when it was Heggs. The service department has not been a good experience since the ownership changed. My brand new Durango was having radio issues for about 6 months. They finally replaced it after going in a handful of times. I was informed of other issues with my car, still waiting for that part to come in with no ETA. The biggest problem is lack of communication, from service dept tech to the service dept manager. They never returned my calls. Customer service should be top priority in any business and it’s not in the Service dept.

Not recommend. Worse communication trying to get ahold of my service advisor. I was always transferred to the wrong person. Some type of scam artist with the same dealers trying to charge more but that was never the actual total. Trying to convince me to do trade ins because they added more money to my charge when that wasn’t the charge agreed on. Jeff from jeep didn’t convince me and was charging me the extra for something that wasn’t done for me to get convinced to trade in my car. It was hard to get in hold with my adviser Stephen but he was honest and straight forward about price and all.

This dealership blew me away, especially my sales friend, Liz. I went through the process of ordering a Grand Cherokee and it was so simple and easy, and now I get exactly what I want! Liz was very knowledgeable on the product and so kind throughout. Can’t wait till I get my Jeep!

I want to thank Aaron Zemko, my service advisor for always helping me with my car. He knows what he is talking about and lets me know when & what i may need to have done with my car. This is a great all around dealership, with courteous, and helpful employees. Thank-you!!

DO NOT GO HERE!! Especially do not finance a car here! We asked for gap in insurance to be put on our car multiple times and made sure to verify we put gap insurance on the car before leaving finance and they told us we did...TURNS OUT THEY NEVER PUT IT ON. They will hang up on you and not call you back in a timely manner. Good luck getting your paperwork too when you ask for it cause they don't give it to you when you leave the dealership. Mike in finance is who we dealt with and when I called him he hung up on me when trying to get it figured out. If you ask them for gap insurance they will tell you you have it when you do not! I will never come here again nor will I ever recommend this place.

I called in on a specific truck from CA. Liz picked up the phone and went the extra mile to assure me that the trip would be worth it. They got me a great deal along with a great truck! They even paid for my flight out. Thanks Courtesy for being accommodating and thanks Liz for all you do!

This service department has the worst follow up and follow through of any dealership I've every been to. I've had two or three services done by them and they have never been even close to decent with communication. If you haven't heard from them in a couple of days, you might as well go down there and see them in person. They NEVER return phone calls and when they do get around to responding to you is through their computer generated texting system that they respond to every two days... unless your vehicle is done then they respond immediately. My truck was there for almost 4 weeks for replacement batteries and brake booster replacement. 4 weeks!!! Next time I'd rather buy the parts and do myself instead of getting free repair from warranty. These guys are a joke and don't care about customer experience. When you go there to physically check on your vehicle, don't worry they aren't working. When I've gone there when they don't respond to any correspondence they are either on the side of the building on their personal phone, smoking, Ordering food, or taking to their colleagues. True Story, every time I've gone there. That's what the service writer was doing.

The folks there were very helpful. Not at all overagressive, or pushy. They gave us space to look around and were very informative when asked questions. Inside was comfortable and my wife and I made a purchase that day. We also left with the exact vehicle we wanted.

I called to schedule an appointment, the lady I spoke to took all my details (name, phone, car type, car problem) and even transferred me to a technician I could speak with to get a quote of how long the issue might take to fix — all for me to call the very next day to find out that there was *absolutely nothing* in the system regarding my appointment. She never booked my appointment, and I didn’t even receive an apology for the inconvenience. I was patient and polite during the call, but this was incredibly unprofessional for a dealership. Ridiculous.

Liz was awesome. It took a while to get us inside the door, but once we did, she worked hard for us showing us all the possible cars. Once we decided on the one a few days layer, the whole team worked hard to make it work. We will definitely be back.

The employees at Courtesy Dodge are the best around and they actually want to help you with everything you need. They are the only dealership around that is actually willing to change the First Look price with you and are willing to help you out in every way possible. 100% would recommend!

From Marvelous Marvin to the rest of the team did a great job. Friendly and fair without being pushy! Highly recommend.

Beware of this dealership. I am filing a complaint with the Attorney General of Arizona, Mark Brnovich for violation on the Arizona Consumer Fraud Act. They advertised a car for sale for $7,000. We called and were told the vehicle was just traded in and has not gone through the service department yet. Furthermore, we could not take the car for a test drive but can come in to see it. We did. There were not disclosure labels on the window. We then were told the price may be negotiable from the salesperson, Micah. We made an offer and Micah went into the sales managers office. He came back to us with a printed sheet disclosing the price of $7,000 plus approximately $1600 for accessories such as a security system, nitrogen in the tires window tint. I told the salesperson we wanted to pay $6800 and not purchase any of the accessories. He then went to the manager who said they will only charge the $7,000 plus only $800 for the accessories. We declined saying we would not purchase the car. He then went to the manager who said ok, we will charge you $6,800 for the vehicle plus tax, license and doc fees. We agreed. Now here comes the switch. In the finance office we are told the selling price will be lowered to $5400 and we will be charged $1600 for the accessories so the total is $7,000 plus tax, license and doc fees. We signed up. Now the next day we read about the Attorney General of Arizona whose office fined two Nissan dealers a total of $500,000 for violating the Arizona Consumer Fraud Act by forcing buyers to pay for accessories they did not want. I notified the sales manager of this and he told me he will not charge for the window tint and will agree to our original price of $6800. The total check was for just over $8,000. My son did not have his check with him so I gave mine saying do not cash this check as my son will return with his check and credit card. This was agreed to. When we returned I wrote another check from my account and gave a credit card from my son to pay in full. I asked for my check of just over $8,200 back. I was told by the salesman that it was shredded. Well two days later they cashed BOTH checks. My bank at first told me they did pay both even though I did not have funds to cover both. Now I am overdrawn and must stop payments I had already scheduled. I showed this bank statement to the finance manager. The following day my bank returned the $8000 check to the dealership. Now they will not pay me the refund promised because they said my checked bounced. No kidding you fools. You got my $6400 check and my son's credit card and my account is paid in full. No, you cannot also have my other $8200. Have a nice time talking to the Attorney General.

This is our third vehicle with them and Micah was the best salesman of all. His professionalism and knowledge made it so much smoother. We are very excited and thank you to the whole team who was remarkable!!

We had a great experience finding and purchasing our Jeep Grand Cherokee from Luz at Courtesy CDRJ. She made shopping for our Jeep stress free and she was very attentive to what we were looking for. We would definitely look up Luz the next time we're in the market for another vehicle. Thank you Luz👍

Excellent Review: I recently had my transmission go out at about 120,000 miles on my 2014 Caravan. I was told it was going to cost me around $4100 to replace it with a rebuilt transmission. I began calling around to see what the going price for a new transmisson would be. I ended up calling to the different dealerships in the valley. The original dealership where I bought it had gone out of buisiness. I was unaware that my original warranty was still in effect. The original dealership that I bought it from had given me a warranty for life. I assumed that the new company that took over the Dodge dealership would not honor it, so it never crossed my mind to even ask about it. I was fully expecting to have to pay out of pocket. I called Courtesy and spoke with Stephen Tapia, who was one of the service dept reps. I never asked about the warranty, but he pulled up my file and informed me that I was covered under the original warranty aggreement. Had it not been for Mr. Tapia's honesty and willingness to look into my situation further, I would have been out at least $4100 dollars. It ended up costing me only $100 dollars for my deductible. If the service dept of this dealership is any indication of the ethics and overall honesty of the rest of the company, I would highly recommend buying a car there to anyone. I also wanted to thank Marvin Bolanos who worked on my claim. He took care of every aspect and kept us informed throughout. This is a very honest and professional company to deal with. Thank you, Courtesy Chrysler. Sincerely, Chad Vinson, satisfied customer.

Alex Hannah over at Courtesy was a real joy to work with when buying my new charger. He was on top of everything from the start and quick.

Liz was fantastic! We came in with our big family and she included all of us the entire way. She showed us this gorgeous Certified Pacifica that we all fell in love with, and explained everything very thoroughly. She definitely made us feel at home. We will be coming back here for all of our cars!

Andre at Courtesy dodge Jeep was absolutely amazing. 07/04/2022. Got us out of a money pit into a brand new 2022 ram truck! Really worked hard to get us where we wanted to be financially! Shout out to Dre!!

Been to the following location a few times to have work done and ABSOLUTELY love working with Matt Brown... Such a pleasure to chat it up with and keeps me updated through the whole process... If you visit this dealership for service ask to work with Matt.

Would give 10 stars if possible. If you’re looking for a dealership this is the place to go, I couldn’t have asked for better, more informative service than what i has received from Travis here at courtesy dodge. Incredibly helpful & truly just made you feel at home, definitely referring my friends & family!

Such an AMAZING experience! Definitely recommend coming here and asking for Liz. She made it super easy and fun, and even helped me return my rental car. 10 out of 10 experience for sure!

Had a great experience even though I dreaded walking into the deal . I was greeted by Bear and he made my buying experience not only east but fun as well . He had a really great attitude and didn’t try and over talk me .. and we found my dream truck 10 out of 10 I’d work with bear again !

Travis Venters service adviser helped me through my ordeal with my Insurance and it would have cost me almost $900.00 out of my pocket, But he stuck with me all the way through my ordeal and he alone got my Insurance to pay for my repairs. Thanks again Travis, Great Job keep up the good work. Clayton

Today, I went into the dealership to pick up a special order part for my van. The part that had been special ordered was not the correct part I needed. Due to the circumstances, Nikko was able to give me a significant discount on the correct part I needed. I will be returning to Courtesy Dodge again in the future! Thanks Nikko!

Go somewhere else. They will completely lie to you about what they are paying for your trade-in and what you're actually paying for the car. They'll show you half the paperwork and because it's electronic, just copy and paste your signature. You'll end up with a loan almost $10,000 more than what you agreed to at signing. Beware of this dealership.

Its always nice going to a dealership and getting 100% satisfaction. Very clean and the staff is very polite. My service advisor Aaron is always on top of things and gets things done when needed.

My parents and I were looking for another Durango for them since we had a 2018 Durango GT at one point. We surprisingly found one available here since literally no dealer had a new 2022 model available ANYWHERE. With that being said, that was when our salesman CJ reached out to us and set an appointment the same day! Me being a salesman myself at a different dealer, this is what we live for. He sent us a great video of the vehicle and of himself so we knew exactly who to look for upon our arrival! To keep a long story short, we came to the conclusion that the Durango wasn’t practical for us like it used to be so we asked CJ about the Rams they had available. Let’s just say… we’re loving our brand new 2022 Dodge Ram 1500 Built to Serve!! Our experience with CJ and Chris in finance was absolutely great and we’ll definitely be going back for any other car needs as far as dodges or rams go! Thanks again for the hard work you guys put in! Go see CJ for all your car needs!!

Took my truck in for service and Matthew Brown helped get everything done in a timely manner his knowledge, experience and professionalism were amazing! He is an asset to your company!

I want to shout out Matt Brown in the service dept! We appreciated the communication and time he took to explain the process of our vehicles issue. Rare customer service during these hard times. Thank you Matt Brown!

It’s overall good service even tho some people here lack the skills to be in customer service. Lose some points after last time I had my truck in they couldn’t bother to fill the tire up that had lost some air and was throwing an alarm. It’s the little things that make a place stand out

I came in to have my AC looked at and Travis was able to keep me updated and got me taken care of. Customer service here is great. I would recommend him to anyone.

Overall great experience! I work with Scott M. He was very friendly and knowledgeable, he made the whole experience pleasant and when above and beyond. I would highly recommend asking for him!

Alexander and Marcus is the people you need in your life when it comes to purchasing a car. My husband and I went in to look around and check prices - because we needed a bigger car since we had our 2nd daughter 8 months ago. We wanted a Durango and that’s exactly what we got. A 2021 Durango. Alexander made us feel like family, We felt like we knew him forever. We loved the experience and my husband is coming back for a work truck. Thank you Courtesy.

Had a great experience here. Low pressure and helpful, fun welcoming environment. Special thanks to Aaron who was highly knowledgeable, patient, and deftly guided me through the whole process. Thanks guys!

This dealership was the best on we had been to our salesman Cory Johnson was amazing did everything right to help us listen to what we wanted and made it happen will not go to another dealership thank you Cory Johnson for you fast attention as soon as we pulled in to that establishment.

I want to share my experience with the service team I had recently, when my 2015 jeep Cherokee lariat could not be fixed by anyone else. I went to a local national corporate tire shop and got a tune up thinking I could trust them. I was so wrong. After I left my check engine light came on. I went back and they said that they'll fix the problem. I should have realized that they caused it and stayed away but didn't because I am a "second chance person". Things just got worse. I finally wound up at Courtsey Chrysler in Mesa Arizona and met Stephen who took charge of the problem. They treated me with respect and it did take 2 attempts because they are so overwhelmed with work but long story short the problem is solved and I will go nowhere else. No cheap parts for my baby and she runs like new! I am not related to anyone there but now will be a life long friend and customer of that service team. Thanks again for saving me and my baby and my job Stephen. See you for all my service needs Kevin Fry

Everyone here is always so helpful and friendly. Especially our service advisor who always takes the time to listen and is great communicating with me regarding services needed.

My husband and I went into "Courtesy Chrysler Dodge RAM of Superstition Springs" on Sunday mid afternoon on 11/08/2020. We are a family of 3 with a daughter and were wanting to trade in our vehicle for a better truck that would last us a very long time. We walked onto the sales lot and had the pleasure of being greeted by a man named Brad Dehart who helped us with our purchase. I want to also add, about a year ago we went to another Dodge competitor (I won't name which one) and the sales associate there made us want to leave and not even buy from the dealership. Well at this dealership, Ed was night and day. He didn't pressure us into any specific truck, he was very down to earth and personable, he was very knowledgeable with our questions and what we wanted for the future and he was a great salesman. When we left with our truck Sunday evening he even made to go over extra things about the truck with us and told us to call him if we needed anything on the truck done because he had a few contacts available. I really appreciated everything he did for us and he is definitely someone you guys should take pride in having on your team.

Hey I worked with Alex Hannah it was a good experience it was quick and easy no hassle I was in their for at least 1 and 30 mins

Matthew Was a great help, always is when my husband and I bring In our cars, He never forgets to make sure we are 100% satisfied! Again Thank you Matthew Brown you rock!

Honestly when i first bought a car here at this dealership they were so nice but the SERVICE department is Very Lazy Stephen Tapia didn’t want to help me ! He had me sit for two hours and He was rude ! I drive all the way from Phoenix to come here to get my car serviced and they treat me so bad!

Our experience working with Aaron Zemko was amazing. Will absolutely recommend this dealership to friends and family looking to purchase in the future!

I had a very positive experience in the purchase of my 2020 Dodge Journey. Lem was the best salesman that I've ever had in all of my vehicle purchase experiences. He was very personable and accommodating. Lem exceeded my expectations and went the extra mile to make sure that my purchase went smoothly. Elmore worked those numbers so that I could get the vehicle that I wanted and could afford. Jeremy was very thorough and followed up with me to make sure any concerns and questions could be addressed. I highly recommend these gentlemen. On 4/11/22 I had my 2015 Dodge Ram serviced. In spite of them being extremely busy, Travis was pleasant and exceptional as my Service Advisor. Xavier was professional and detailed when explaining the work that was done to my Dodge Ram. While waiting for my repairs to be completed, Marvin and Anthony were so friendly and accommodating which really helped my waiting time go by even faster.

I started my day today with the goal of casually searching for a truck capable of hauling my daughters in a trailer (aka my donkeys, calm down). After having an *especially* bizarre experience at a different dealership right before - I almost called it quits and went home. I'm so glad I decided to stop at Courtesy CDJR since it was on the way. My experience here was beyond phenomenal. Mohammad Omar listened to what I was needing in a truck & made the match & Alissa in financing made the numbers work in my favor. The entire process from browsing to signing the papers was smooth sailing & efficient. There's such a strong negative stereotype about the vehicle buying process & Courtesy CDJR put that to rest REAL quick. Even the staff who were not directly involved in my sale were great. The atmosphere is very welcoming. I witnessed various scenarios of other customers & all were handled with respect & transparency. I cannot emphasize enough how great of an experience this was today. Many thanks to Mohammad & Alissa for everything. Some vehicle buying experiences go up to 10, but this one goes up to 11.

A shout out to Dan Johnson, service advisor at the Courtesy Dodge Superstition Springs location in Mesa. He is definitely courteous, always professional, and trustworthy… reminding me of service bundles I’ve already purchased, current deals, etc. Cannot recommend him more highly! As for the rest of the location, I’m always productive as I work in their spacious, clean, lounge area. Never used to go to dealerships for service, but this place has changed my mind.

We had a wonderful experience. We scheduled an appointment quickly online for the following morning. They knew what was wrong almost immediately and they fixed everything in about an hour. It was all covered under the warranty and we didn't have to pay a penny. The wait was very enjoyable. The waiting room was clean, quiet, spacious and comfortable. It even had complimentary espresso drinks. Dan was very professional. I will definitely bring my car back to this dealership if I need the car serviced.

They have had our Jeep since Wed, Jan 19th and we had heard nothing from them. I called them this morning at 8:30am and asked if they had the Jeep ready. He said he would talk to the technician and let me know. Never called me back so I called back again and he said it wasn't ready. This is our only car and I said we need it for the weekend so he said to come get it and then bring it back on Monday. So my husband went to get it and they had not done anything to it. We wanted the oil and filter changed, air filter if needed, check all belts and hoses, rotate tires and replace windshield wipers. We also wanted the oil light checked...it kept dinging every time we turned on the car. NOT ONE THING DONE IN THREE DAYS!?!? I am so mad I could spit nails!!! Is this the way you treat all your customers?!? This customer will NOT be back!

Daniel and Chris are awesome. Buying a car isn’t always fun, but these guys made it simple, quick, and easy. Thank you for a great experience.

Yesterday my husband and I purchased a 2021 Dodge Durango GT and we had the best car buying experience with the Team at Courtesy CDJR. Although we were pretty certain we wanted a Durango, late Thursday night we had reached out to a few dealerships online to schedule test drives for various vehicles. Pete (our awesome sales guy), reached out first thing Friday morning with an appointment time for Saturday afternoon and said he’d have the vehicle ready for us to view and test drive as soon as we walked in the door. None of the other dealerships responded to us like this, or even at all. From the moment we walked in the door we felt we were given a 5 star experience from each team member we interacted with. Pete was true to his word and had the vehicle cooled down and ready to view as soon as we arrived. He was extremely knowledgeable about the vehicles we looked at and made us feel very comfortable throughout the whole process. Everyone we interacted with was genuinely friendly and had our best interest in mind when purchasing a vehicle for our growing family. Thank you to everyone who helped us in purchasing our vehicle yesterday, we are so in love with our new Durango!

Dustin was very friendly and super helpful with helping my brother and I choose our new 2021 Chrysler 300 S! Lisa was incredibly sweet with explaining all of the car's cool features to us! Definitely am recommending my friends and coworkers to this dealership!

Wonderful service. Our service advisor, Stephen, was friendly and efficient. Our repair was done sooner than expected and came in less than the amount they thought it would cost. We are definitely going to be return customers!

I came into the dealership with basically no intent to buy a vehicle because of being upside down on my current vehicle. I'd been looking around but just wasn't sure I could get a good deal so I did not have my hopes up, I'm window shopping. Well the story is about to change. This guy Daniel, young guy, roughly my age asks me if I need help finding anything and I'm just window shopping. He ends up being probably the coolest laid back salesman I've ever dealt with, I mean buying a vehicle can be stressful but this guy made it easy, hooked me up with a deal I seriously couldn't turn down! I love my new RAM and I couldn't be happier with the shopping experience. Daniel and the crew had me in and out of there in no time, with a deal too good to be true and to boot I've already sent friends down to see them, and they too bought vehicles from them! 10/10 recommend you buy your next car from this dealership. And go see Daniel, he's the kind of guy you want to buy a vehicle from.

Matt Brown is our service provider at Courtesy and I would not use anyone else. He is always there for me and my family.

Amazing quick service everytime I have come here, never having any problems. All my needs and wants are always taken care of. Everyone here is friendly and welcoming making it an easy process. I would recommend anyone who is looking into trading or buying a car to come here and they will get you right

Bought my first car at 18 here and best experience ever!! They worked with me and my budget and had no b.s and worked with me to the best price. If you are thinking about buying a car come here best experience ever highly recommend.

Courtesy Chrysler Dodge was amazing to deal with. Pete our sales rep was awesome to work with. This was by far as the most enjoyable truck buying experience in 25 years. I'll be sending my friends and family your direction. Truly awesome!

I cannot say enough good things. Living in fountain hills, my wife and I could have went to a few other dealerships, but when Liz McMahon answered our phone call, her personality captivated us. She was willing to talk to us and explain how the process works on a vehicle that is incoming. We came in the day after and got the same great treatment in person. We got a full walk around/demonstration on a similar model and got a nice hello from Jeff Bonner the sales manager. I can’t wait for our Pacifica to get here, and am so grateful that Liz was our girl!

Oscar Gomez is the most amazing sales consultant I have ever come across. He created a consistent smooth and efficient sales process that left me both comfortable and confident in my purchase. He was extremely knowledgeable and helped with the decision of my purchase. He solved my issues the following day promptly and quickly. Oscar I appreciate everything you have done to help and value this dealership for its overall quality and willingness to assist in making the right decisions for my needs.

I don't normally do reviews but I just really wanted to shine light to one of the workers there. Good quality customer service is hard to find nowadays but just wanted to highlight Daniel Johnson. Talk about going above and beyond and ensuring to answer any/all questions and provide the best quality of services. I will most definitely be pointing more people his way who are in the market for a new vehicle.

I want to thank Liz and her team for the greatest experience with making this process so smooth and stress free! Liz was amazing with just the whole experience, from when I stepped foot onto dealership! She walked me through the entire process! Answered every single question I had! I would even contact her after hours and she was there to assist! She is such a sweet and amazing person! Definitely knows her stuff! Thank you Liz! This was my first time ever purchasing a vehicle and will not be my last! I will be returning and have already recommended my family to make this place their first and last stop! Thank you thank you Liz, Zoe, and the Courtesy team! Super happy with my purchase! Can’t believe I’m an owner of my beautiful Jeep Cherokee! Yay!

I wanted to share a BEWARE story. We have purchased 3 vehicles ( about 225k worth of vehicles) from this dealership, 2-1 ton trucks and a sweet fully loaded Durango. After I purchased the second truck, (msrp 90k) which was in the evening, I noticed a dent in the front bumper. I notified them right away and was told they would “definitely take of it”. I was told it would take over a week so I had to schedule it later as I had to leave for work in CA. Long story short, 1 yr and 1 month after purchase, I have been to the dealership 4 times to try have this repair made. Unfortunately, their time frame never worked out with my schedule. So I now have the time, and they won’t stand behind their word to “definitely take care of it”. They told me it would cost $500 to pay their body shop and painter and they simply don’t have that kind of money, so they offered me $100 towards the cost. I find it troubling and insulting that they deem it necessary to shyster their way out of their word. Typical shady salesmen I suppose. Unfortunately, I will never buy another vehicle from them as they don’t give two shakes about their customers after purchase. I WILL NOT and CAN NOT recommend them to anyone except to say STAY AWAY!!

I wanna first say that this was the most unique car shopping experience I have had thus far!!!! From the moment I searched this particular vehicle to the signing of my paperwork, I couldn’t have been happier overall!!! The immediate reach out was what made me happy because they show interest in the customer to make sure that we purchase with them!! David was the most responsive individual and made sure we got everything sent over to start on the vehicle. I live in St. Louis, Mo and needed to go thru Internet sales and they navigated that like a pro. Matt my finance guy was awesome in navigating my deal and David clarified it every step of the way so I wasn’t lost in the sauce!!! Once I got the approval I purchased tickets for me and my hubby to fly in to Az first thing Monday morning to pick up our new baby!!!! With even more surprise they picked us up from the airport in the new truck and that was def a cherry on top!!! From the time I landed to the time we drove back home i enjoyed all of the amazing customer service and attention to making the customer happy!! Wasn’t even in the dealership an hour total ( due to the paperwork process) and they were detailing the truck while we were finishing up !!!!! I want to thank you guys so much for all of the professionalism and i will for sure say you put the “Courtesy” in our experience and I will definitely send people your way !!!!!

In a time where new vehicles are not as plentiful as we’d like them to be on dealer lots, these guys BY FAR had the best selection. We were able to find the truck with all the options we wanted! Staff was knowledgeable and friendly and the whole process was smooth without lots of pressure. We traded in a car and that part was super easy too and we felt like we got a great value for it. Would definitely recommend Courtesy to anyone looking for a vehicle!

Justin Kern did it again!!! His always been our Salesman where ever he goes. Courtesy Superstition Springs is lucky to have him! His great at what he does! Along, with Jeff Bonner and Chris Shelton helping with numbers and paperwork! Also, Lisa helping with setting up with the app and technology in our New truck. Thank you for the easy & smooth experience Team!

Bought this hellcat redeye from chase crowder awesome salesman he listened and performed outstanding and even picked me up to bring me to dealer I will buy from him again

I just got my first car by myself and Cherilyn was absolutely amazing! She made me feel more comfortable buying a car for the first time💗 my boyfriend and I highly recommend going to Cher if you’re looking for a car and want the process to go smooth and stress free!

Car shopping is always so stressful and salespeople are usually so pushy and don't listen.. and I just want to say the employees at this dealership are phenomenal. I worked with Anthony (Buckets) and Michael for the financing and those two were so awesome. I was in a tricky situation with my insurance company, and Anthony took great care of me and was not overly pushy like many reps are. Great customer service and these people really look out for you and listen. The car buying was actually fun instead of stressful, and I am so appreciative of that. Thanks for helping me purchase my new car & I highly recommend checking them out of you're in the market for a car!

We worked with "Bear" to find the right car for us. He was honest and very helpful through the entire process. We have had some horrible experiences purchasing vehicles and I explain these concerns to him and he made sure we were well taken care of and helped me address any concerns or questions. Michael was our finance guy and he too made sure he was very transparent and upfront with the financing and I know we didn't make it easy with all of our questions but overall it was a much better experience then previous purchases and I would highly recommend Courtesy CDJR for your vehicle purchase.

This dealership is always so friendly when dealing with me about my vehicle. Always clean and great service. Aaron, my advisor, always lets me know what’s going on with my car and always ready to help me if I need it. Answers my questions in a timely manner and I’m always taken care of here. I would recommend this dealership to anyone!

Daniel Johnson made my first car buying experience truly incredible. I went in with a goal in mind and wanted to make that happen. As soon as my family and I stepped out of our car he approached us, welcomed us, made me feel comfortable. I talked to him about what I wanted and what I had and sure enough he made that happen. He had me ring the bell before signing the papers haha he was confident on what he had to offer and very patient. Daniel went above and beyond!! THANK YOU, THANK YOU, THANK YOU!! 👊🏻

Matt Brown is our services provider for our fleet. We would be lost with out him. Great Job Matt!!

Came in to get warranty work done 4 months ago for the hemi tick. Service claimed they couldn't hear anything and scoped the lifters. Also needed to get new door panels and trim since they were all peeling. Told that it would take a few weeks for the parts to come in. A few weeks pass without word so I call in and get sent to voicemail. I leave a message pretty much once a week and never hear back. I finally end up just getting directed to parts and they tell me it's in stock but they don't know why I was never informed. Now I'm waiting two weeks to get the work done as that's the soonest opening. Honestly all the dodge dealers in the valley suffer from this type of poor service. Tempe says they give you an appointment time but they are first come first serve it turns out. Scottsdale just doesn't pickup their phones for service, same with Mesa. I love my charger but after the warranty runs out I'll never step foot into a dodge dealership again.

I've always had a great experience at courtesy, but once Sean Davidson took over as my express lane advisor the experience just got easier. Sean takes the time to explain what my vehicle needs and services coming due in the future. He takes the guess work out of it so all I have to drive it! Work with Sean you won't be disappointed!

Liz was the absolute best. This was by far the easiest sales process I've ever had and am going to bring my daughter and son here to buy buy cars from her. When you have someone who knows what they're talking about and genuinely wants to help, you feel it in your gut. That's exactly how I felt here with Liz. Thank you!

Liz was so kind and energetic right from the start! I was just getting my car oil changed and she offered an appraisal on my car and showed me some others. It didn’t make sense to trade since I just bought this 4 months ago, but she gave me all the information in case I change my mind. When you stop by, Ask for LIZ when stopping by, you won’t regret it!

I had a coupon for a $75. Visa card in exchange for a test drive. I did all the required. Haven't received the gift card yet!!! They sent an email said click here for gift card. I did it said ' expired' ! What a rip off! Glad I didn't purchase a vehicle from there! If they're not going to keep their word on something as small as a gift card what will they do on a vehicle warrantys??????

My Pacifica finally came in! Liz has helped me the entire way through from ordering to delivery. It was so easy to buy from her, and my time felt valued the entire time. Jeff and Lisa were also super cool. I love my van, and so will my family. Everyone here also had a smile on their face which made me feel very comfortable.

Thank you for taking care of my Jeep! I brought it down for a nail in my tire, and they had to order a new tire. Travis kept me updated and was very helpful. Great customer service, I would definitely recommend him to family and friends!

I had a wonderful experience at Courtesy Chrysler. The attendant, Alice first assisted me was awesome! She was so sweet! She directed me to Stephen. He was super nice too. He ordered my Lyft transportation home. The work was done well, and Alice remembered my name when I returned. I am so happy I chose Courtesy!!!

Liz was the women who helped me look at cars. She was very knowledgeable on the 3 cars I liked. She let my husband and I test drive each car to narrow it down to just one. I was very happy that she wasn’t pushy to try and sell us a car. She was very friendly. For buying my first car from the dealership it was a great experience.

Yes, I'll give 5 stars!! Matt Brown was most helpful after reviewing why I was there! He assured me the work would be done before 5 p.m. - but 1st wanted to make sure the work was necessary. He called to say, 'the brakes were good and just the air filters were changed'. Thank you, Matt.

Liz was awesome! She answered the phone two hours before the store opened and held down the truck so we could get the one we wanted! She made it so easy and quick for us, and Lisa was amazing too. We will be back!

I didn’t even know this place existed this weekend, I popped in and met up with A sales person named Pete. Pete was very friendly, patient and not pushy. I was ready to buy the next day but Pete was off so I spoke to one of the managers Dave. I told Dave I had a little better deal at a different dealership and told me to go ahead and get that deal from them. I was shocked to hear this from a Manager but I’ll be doing as he requested and be buying from somewhere else. If you do purchase from this dealership I highly recommend seeing Pete.

Great Experience! We have bought several vehicles at Courtesy and have never been disappointed. Honesty and integrity run deep from top to bottom. Thank you and I will make sure to refer you to anyone I know that is looking for a vehicle.

I took my vehicle in for some recall work. They did what they said they were going to in less time than they estimated. My service advisor, Jaimie Phillips was great as were the others I spoke with including "Marvelous Marvin". It was a pleasant experience.

Approximately 1.5 years ago needed a minor repair on my truck which was under warranty. Told service representatives what the problem was and took truck in. Was told part was on back order and they would contact me when it was restocked. 1.5 years later, not a word. Don't drive the truck much so not a big deal. Called a second time 3 weeks ago and told them about the previous visit. Took Truck in and told again part was on back order. Both times representatives were rude and did not care. I was annoyed and called Earnhardt Ram. Parts representative was friendly and said they didn't have the part but could get one the next day. Took truck in and had it fixed in less than 2 hours. Everyone there were super friendly. Will never go back to Courtesy. Still have not heard back from their service department.

Very helpful. Having to jump through alot of hoops with a 04 Chrysler Crossfire that I bought from a private party. Some parts Mopar and some Mercedes-benz.. Which neither can supply ???? Hope nothing major will need repair. 🤞🤞🤞

This was my first time stepping foot in a dealership and it went so smooth! Thanks to Liz McMahon, we got all the information we needed to make the right choice on a vehicle we love! This will be my first car loan with my name on it and it couldn't have went better! I will definitely be back.

This is our 2021 Jeep Renegade Trailhawk. Thanks to Luz, Riley, Marcus, Stephanie and the great team at Courtesy Jeep. Here's to our new adventures!!!!

Horrible service with even worse communication. I waited for a month for parts to come in only to find out that aftermarket parts were used without notice, even withdrawn from my service invoice. The day after picking up my car, it began vibrating and idling really rough. After a second opinion from another mechanic revealed that the parts used were causing more of an issue than solving one, I attempted to have it resolved with the service managers and I was told that the heavy engine vibration was normal for my car.

I’ve bought a couple cars in the past, and this was by far my most comfortable experience at a dealership!! Shannon is the best!!

Everyone at this dealership was so kind. Marvin made my disabled brother his top priority when looking for a vehicle and made him feel good and welcome. We found a good vehicle that could accomadate his 7ft height, for a reasonable price. Thank you to everyone at courtesy dealership for being so kind and accomodating.

I cannot say enough for the Courtesy CDJR team! From the sales professional George, Kevin (KC) my sales manager, and Alissa my finance manager; truly one of the best car buying experiences to date! Professional, courteous, and they all spent countless hours ensuring I found the perfect new addition at the best possible rate. Highly recommend to anyone looking to enjoy the car buying experience.

It seemed that the Service advisor was either very overworked or not liking his job. Very impersonal and never returned my call and the $190 diagnostic price was a little steep especially since mine was maybe a 10 min fix (a fuse), which is not his fault but wow, economy is hurting for customers as well as employees all over there should be a little balance. Other than that I'm happy with the service that was provided and with the other people I spoke to on the phone.

I calles in from NM and Liz made everything so easy and quick. The held the vehicle for us till we could come out, and then it was super quick when we did make it down. Lisa in delivery helped us get connected with the apps. Couldn't have asked for a better team.

Need a no Bulls**t, friendly service advisor? Go see Aaron Zemko. I have been taking my Ram & Infiniti to Aaron for several years now and there is no one else I will trust. He advises me on what is needed for my cars, and educates me on the parts and process of the job. AND, he doesn't assume that I don't know about cars because I'm a woman. Win! Aaron seems like the guy that is more interested in building loyalty and doing what's right versus trying to nickle & dime you. You earned my trust and my business, Aaron! I'll let anyone who is looking for a great advisor know to stop by at Courtesy Chrysler Dodge Ram.

Bought my vehicle from this dealership with a maxcare warranty 4 years ago now & they have always taken care of me! Stephen has always been the one to help me out! They even paid an extra 5 days of my rental car for me! Management, please make sure you take of Stephen.. great employee & person to be around! Solid customer service skills & communication!

Great dealer, everybody was very friendly. We especially enjoyed the test ride of one of the RAMs with Arturo. He showed us everything about the car and invested a lot of time. Great guy!

It was super cool to buy a car from someone who has the same car as me: The Jeep Wrangler 4XE! I've know Liz for a while and didn't have a second thought on who I would buy from. She is so Courteous and funny! I will definitely be coming back here when I'm ready to buy again!

It was super cool to buy a car from someone who has the same car as me: The Jeep Wrangler 4XE! I've know Liz for a while and didn't have a second thought on who I would buy from. She is so Courteous and funny! I will definitely be coming back here when I'm ready to buy again!

It was a waste of my time to go to this dealership, found a car listed on the website for 27,000$ ok its a holiday weekend and they normally will give you a good discount. I understand you have to add the tax and license, about 3000$ or less. Ok paperwork not a whole lot if your paying cash. Bottom line Is the car went from listed price to over 32,000$ and I was paying cash. No discount and I was told it was 2500$ extra because they put an alarm and tinted the windows on all there cars. My question is why isn't the 2500$ included in the listed price? 🤔🤔, After 3 calls about this review. I was offered 1200$ off 32,918$ when ad clearly states 27,000 cash price!!! lol NO THANK YOU, Hopefully God will Bless me to find a honest place without all the hidden costs.

There are very customer oriented. Their customer service so far is very good. I didn't get a great deal I got a fair deal. In times like these that's all one can ask for. We will see how it goes from here

I never like a break down, but I'm thankful that this dealership cares about their customers. They do a great job at getting you in and out in a decent time frame. Appreciate them.

Marvin in service was very helpful and communicative. However I have a Chrysler Crossfire purchased at Chrysler and they even have used Crossfires for sale on their lọt right now, but they will not work on a Crossfire. They wouldnt even fix my drivers windows that was broke. A dealership and manufacturer that wont even stand behind their vehicles, for any reason doesnt deserve a 1 * rating . Extremely disappointed in Dodge/Chrysler and their commitment to stand behind their product or to take care of their customers needs. Thanks Dodge /Chrysler

Liz was amazing! Super to detail and kept me involved throughout the whole process. I wasn't sure what I was looking for, and she assisted me by getting to know me and my life She is a pro and everyone should ask for her coming in!

We came in here late last night and Liz McMahon and Dylon Duffey were super helpful! They have my favorite color car (orange) so I couldn’t resist coming to see it in person and I’m glad I did! Dealership was clean, and everyone we met were very nice. We will be back!

Great service! Marvin kept me up to date on every detail that was going with my vehicle for the time in service. Highly recommend taking your vehicles to him! 12/10 service.

The overweight guy in sales is a crook. Second time bringing a vehicle in and he just tries to belittle you with his so called knowledge. Loves to hear himself talk "I've got 22 years in sales" is what he enjoyed saying not knowing we both play the same game. Good luck bud.

OMG, if you're looking for OUTSTANDING CUSTOMER SERVICE, this is the place to go. From Marvin Bolanos for arranging my appointment, ordering my Lyft home from here and a Lyft to pick me up and bring me back. He even paid a tip to both driver's! Nico in the parts department gave me a free battery for my key fob. I can't say enough about these guys....and both recalls were fixed and I'm a happy customer. Sincerely, Jo Merrill Mesa

Travis Ventis did a stellar job in handling the recent repairs to my Jeep. I had the Jeep towed and he kept his word on timing , was professional and has a courteous , southern politeness about him. Your company name “ Courteous “ represents Travis in the service department.

I've never been treated so well at a dealership. I was truly blown away the whole time by everyone I met. I forgot service like this existed anywhere and I have to say I'll be coming here for my next car.

I didn’t think I would be eligible or even get approved for my new 2017 Dodge Journey but, today I did and my salesman Mr. Anthony Buckets Blakes was amazing, patient and very informative. Thank You Mr. Blakes & Courtesy Chrysler Dodge Ram of Superstition Springs!

The service I received was amazing from Carol in scheduling Sean the Advisor in oil change Stephen Tapia the Advisor at Chrysler Dodge Niko in parts David Duffy and Brendon the Mngr . Thank you all for making it so everything went smooth and all the work was done in a timely matter.. I would definitely recommend Courtesy .. ABaya

The service manager Brenden and service advisor Matt were very helpful and accommodating. David Duffey customer relations was helpful in getting me to the correct folks to solve my issues.

I was on vacation with my family when I needed to get something fixed so I drove to the dealership where I met Travis. He was absolutely wonderful and made me feel like family. I would absolutely recommend him to anyone who needed help. Thank you, Travis!!

Super excited to hear this is now part of the Courtesy family! I have purchased several vehicles and had my vehicle serviced at the PHX location over the last 13 years and I am happy with the service. I am sure that the same service will reflect on their newest location! They have an awesome waiting area with free donuts and coffee! Clean location and friendly faces!

I spent two weeks dealing with this dealer the first thing the new car they sold me a truck and said I had financing 5 days later they informed me that they couldn't get me financing so then they sold me another car for which they assured me the financing was already approved so I went ahead and I canceled the warranty on my car I trade so they told me five days later they tell me oh no we can't get financing for you. Salon have a car that I no longer have a warranty on and I cannot get one on do you really asking me they're horrible dealership and I wouldn't do business with him.

They had me bring my car in 2 days before they would even look at it. I asked why I had to bring it so early and they said to get it in the quiche. I was also told they would call me in a couple of days and tell me about when my car would be ready. They failed to do this also. I am just wondering if they are not trying to sell new cars.

We had been talking to Liz for over a month and finally made our way in. We ended up getting the Durango we really wanted and everyone worked so hard behind the scenes to get everything set up. We will definitely be back here for our next and next!

I'm very grateful for the new vehicle Brad helped me get into for me and my family I couldn't thank him enough, very helpful and good vibes not only from Brad but from tha staff as well..I highly recommend buying a vehicle from this dealership!!!😁

I brought my vehicle in for a noise that I was hearing, Travis was able to get everything covered for me under my warranty and had my vehicle done the next day. Will be back to him for future maintenance needs.

Highly recommend the best service advisor Matt Brown! He is very knowledgeable, kind, passionate, and gets the job done every time I have an issue. No complaints here, always a pleasure to work with.

Buckets was 5 stars with us he helped out on any and questions great Attitude he was awesome all the way around He will be our go to guy from now on..

Five hours time to swap out a recall airbag that should have taken 30 minutes. Second time this dealership has left a bad taste. First time was when trying to purchase a car. Won't be a repeat customer.

Best service I have had in a long time , the courtesy , and kind gestures , followed with the heat hospitality was well needed. Now I can drive a different vehicle all days out the week 😃

Tremendous all around experience from CJ to Marcus and Lisa. Thanks for making me feel welcome like family. I have purchased 4 vehicles from here and I keep coming back. Thank you!!

Very Satisfied! Had a great experience with Daniel Johnson, not like your average pushy try hard salesman. He was honest and really helped me find what I was looking for. Very polite and personable, almost like we’ve been friends for years which is very hard to come by on first encounters at dealerships these days! I would 100% recommend him to a friend or family member cause I know he could find the right deal for them. Thanks Daniel your the man! :)

Best car buying experience ever! You tell him what you want - he goes to work! I give him 10 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ He got me the jeep and features I wanted at the price we agreed on and did it in one afternoon (after another dealership told me it couldn't be done). I highly recommend Courtesy of Superstition Springs for all your car buying needs - Byron Reed sales rep., Jeff sales mgr., and Matt in finance were an amazing team!!!!

Loved the fact that while I was on lot looking at trucks, there were no salesman hovering over me. In fact there was no salesman bothering me while I looked until I got up to sales office to ask some questions. My salesman Chase was very professional and answered all my questions and concerns. I would definitely buy from Courtesy again.

Customer service for service department is nice, p however I went for warranty (recall) and they offer to check my car but didn’t mention how much they charge for diagnostic. So it is 175 plus taxes 195. More expensive than any dealer. Average price 50 to 100. They should be honest and let you know the price in front or show me in paper.

This was the best car buying experience I have ever had. Daniel Johnson was very awesome. He helped us find the perfect truck for our growing family. We are absolutely in love with our truck. He even let our son ring the gong after we bought our truck. He is very kind and down to earth. We will definitely be going to him when we decide to upgrade our second vehicle. I highly recommend seeing Daniel Johnson for your next vehicle purchase!

I recently purchased a new Jeep Grand Cherokee Laredo X . Chris Caban was an exceptional salesman and he ensured I got what I wanted. Not to mention I got there only 35 minutes before they closed on a Sunday night and I still left with my Jeep. The whole team stayed late to help me get the Jeep I wanted.

Had a wonderful experience yesterday. I called and spoke with Chris asking to see if the truck we wanted was still available. We were in luck and I set an appointment to come take a look at it with my husband. Our appointment was with Kendra and she was great! Very relaxed and laid back. so if you're looking for that pushy sales experience you might want to go some where else. We also had the pleasure of working with Jacob and Zo. Jacob really pushed and helped close out the deal speaking with their GM. Zo was a laugh and definitely enjoyed our time in the finance office. Thankful we found the truck we were looking for at a great price and in the PERFECT color. (Now that's hard to do when looking for a pre-owned vehicle.) Big shout out to Kendra for helping us through this car shopping experience!

Bill Wardingley has been my advisor for the last 2 times I’ve had extensive work needing to be done on my 2016 Dodge Dart. On both occasions, he was extremely helpful and knowledgeable of ever facet of my visits. I’m very happy to have him and will want to use him in future visits.

I am not happy with this visit to Courtesy DJR. I scheduled an oil change, tire rotation and brake job. Also I wanted my sliding doors checked as sometimes they don't close. I was told I needed air and cabin filter changes but they were done at 48,000 miles so should not have been done but they were cost $150. also I was told I needed cooling system flush, brake system fluid change, and fuel system flush which I have checked into and they are not needed unless there are noticeable issues. the sliding door software was upgraded as it was out of date, cost $175 - seems to me that should have been under warranty. When I picked up my car the total was $900. they forgot to do the oil change, tire rotation, and brake job. I waited for the oil change the other services were not performed. I give this service zero stars except I can't post without at least 1 star.

I had a great experience at courtesy when I bought my challenger. Joey Gutierrez did an amazing job getting all the paperwork ready and I got the car for the price that I wanted. Joey made the car buying process very easy with exceptional customer service. I would recommend buying a car at courtesy and having Joey Gutierrez helping you out with buying a car if you want the car at the price you want.

If I could give them 0 stars I would. Cory Jackson called me and said I could trade in my car I was surprised but thought if I could get a better deal or at least a better car at the same price that would be great. I came in the next day and made sure that I wasn't going to pay more monthly than I already was for the trade. He got me a deal for a nicer car which I drove off the lot with. Three days later he called me and said that I needed to come in that there's issues with financing and I need to do a resign. I get there and he's not even there. They said my payment was going to be $125 more a month. I said I can't do that. Very unprofessional and not somewhere that I would ever recommend buying a car from.

I love this dealership! Your employees are the best, so knowledgeable, helpful and friendly. And, Aaron Z is great!!

We purchased our Pacifica out of state from another courtesy dealership and Stephen with service was very attentive in addressing the issue with our 2018 Pacifica touring L. He even spent the time with us to cover it under warranty. Thank you so much for fixing our family vehicle so quickly.

I had a wonderful experience with this facility. Matt Brown displayed such professionalism in ensuring the work I needed was done, and done properly. The workmanship is superb, and things were done in a timely fashion. I will continue to use Courtesy for my services.

I had the pleasure of purchasing a vehicle from these great people in Mesa, AZ. In a time where everyone wants 20k above sticker for everything on the planet, Travis (salesman) made me a smoking deal on a new TRX. He worked with me from Mesa, AZ (I'm in CA) and delivered exactly what he promised he would. Guest relations manager, David did a great job helping me set up the truck, and Chris in finance got me a prime rate without hassle and back and forth. Icing on the cake was a warranty to 84 months for a steal, and a quick, efficient experience all the way through the process. I must just say, hats off to management; as a business owner building a culture is everything. Not one person walked by who didn't say hi, or ask if I needed assistance. The entire culture here is attentive and friendly. I would definitely fly out and buy another vehicle from this establishment. Thank you again for doing something simple that so many businesses can't: Just doing what you say you will do. Travis, Chris and David... You guys rock! Thank you!