Consumers Professional Credit Union Capital Ave, Battle Creek

Ive been with this credit union since I was 18 and my uncle that raised me told me to use his reference to sign up and start building my credit with Jenny. I no longer live in BC yet they still continue to take great care of me. Just bought my fourth vehicle through them. Yvette will bless your life, she is great at what she does, she goes above and beyond and I appreciate her and all those I have worked with here. Interactions are smooth, easy, and they are friendly kind people. Highly recommend!!

I’m a long-term member of this credit union and would recommend membership to anyone without pause. The staff are knowledgeable, helpful and friendly whether you deal with them in person or by telephone. I love that they know your name, take a few seconds to chat with you, and just create an overall pleasing experience - every time!

Went to open a checking account today. Told me there would be a credit check but informed me it would just be a soft pull. Sure no big deal! Only to find out it was a Hard inquiry, and dropped me 3 points. Thanks 👌 🙃

Always an issue here. I moved from Ohio keeping an account with my credit union there. I usually deposit my checks and cash from credit unions to my Ohio account. I just recently moved to Battle Creek and tried to deposit my checks with this credit union. Unbelievable on how horrid this experience was. The teller was incredibly rude and just stared at me when she "couldn't" find my account. The teller kept repeating the bank I was trying to deposit in incorrectly and also my account number... I showed her my banking app and personal checks to verify and she became more rude and refused to help... Went right over to Marshall Community credit Union and they had no problem. Will never go back here again! Definitely will not be choosing this bank to bring my money to.

Credit union is amazing! I recently looked into refinancing my car loan for better payments and somewhere around me (mine was not around my city) I went to my original bank and than a friend of mine recommended consumers professional credit union. I am more than satisfied with choosing them! The staff is amazing and are always welcoming and happy to help! They helped me get payments that are very reasonable and helped me save money! I plan too switch to their bank as soon as I pay my things of with my current bank. I would recommend this credit union to anyone! They truly care about their customers!!

Cindy was very knowledgeable, had the answer right away to any questions I had. Keep up the good work!