Congressional Bank Willard Ave, Chevy Chase

If there was choice for ZERO star, one star is too general for business like this bank. It took them over six months to close a loan that was initiated November 2020, and until this morning, they are requiring more recent documents due to the delay on the closing date. I had given them a chance back in March and naively thinking they could close it without further delay. No proactive communication and lack of accountability overall has now wasted my time and all the preparations. Truly hope all to avoid this bank with extra hassle and unprofessional management.

We own a small mom and pop shop in Bethesda MD. Over the years we have used PNC only to end up paying through the teeth in service fees and pretty much anything else where a Pennie can be squeezed. Since we have started working with congressional, not only have we been able to work faster with our money but we are forever introduced with new methods to further push our dollars worth. The crew at the Bethesda branch do more than what is required.

I have never been treated so poorly or unfairly than I have from Congressional bank out of Bethesda MD. My mortgage loan was purchased by Congressional in 2016 only to have them raise my payment $ 1000 per month, they put me on a 10 year amortization. If that was not bad enough they drafted 2 payments the first and second month. Furthermore after a year they sent me a NOTICE OF MATURITY. Stating I owe my entire balance of $ 111,037 within 30 days. I would not advise working with this bank.

We can't say enough great things about our experience thus far with Congressional bank. The personal touch and attention that we have received has been amazing. Their team has made us feel taken care of and really appreciate the support they have given us. Special shout out to Charles who has personally helped us!