Community Resource Bank Heritage Dr, Northfield

My boss used to try to pay me with checks from here and in the winter I had several customers also try to pay with checks from this bank. I wont accept checks from any bank that charges a cashing fee (There are others). I've told them all their options are either pay cash, incur an additional fee to pay by check from one of these banks, or move their money to a more customer-friendly Bank like Merchants which is a fantastic bank I have been with for years and couldn't be happier with. They would never dare such foolishness

I understand that a pandemic currently affecting us, but why does this bank not have anyone answering phone calls on Saturday mornings? If something happens to a debit/bank account, the customer has to wait until Monday during most costumers working hours.

I cannot tell you how happy I am with the customer service that this bank gives. To be specific Jared has been great! He even called to let me know that I may have a potential for fraud. He then helped me get that fixed!

Called 10 different times at both locations at different hours different days and the only two people who can make changes to my account are not in.I also was promised my call would be returned by one of them, never happened even after 14+ days had pasted with me calling 2 or 3 times looking for an update. Must be a great place for those lazy people to work since they are never in.

Worst experience I have ever had with a bank and its handling of my account, the Vice President of the bank a crook and her boss and her boss the President of the bank only interested in covering their mistakes up at my cost...even went so far this month as to try to force me to close my account to avoid any litigation, minimally. Can't recommend it and wouldn't!! Have now waited for over three weeks for a replacement credit card, requested three separate times, and still waiting, with no access to ATMs for cash and now the end of the month expenses!!

I live in Mankato and our local bank would not help us apply for the payroll protection program. I was referred to Community Resource Bank by a friend. Jarid Finstuen went above and beyond to help us out. I would love to work with them them again in the future.

Great Community Bank! They go above and beyond to meet your needs. Prompt service and if someone is not immediately available they connect with me shortly.

I just love this bank! Over the top friendly and helpful!