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Community Bank, N.A. College St, Burlington

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2.7
Closed
Friday9AM–5PM

+1 802-865-1898

https://cbna.com/

172 College St, Burlington, VT 05401, United States

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    Community Bank, N.A. Reviews

    C

    Christopher Farnsworth
    1

    I had 20 years of a great relationship with Merchants Bank until Community Bank. N.A. took over. They are without a doubt the worst bank I've ever dealt with. Do yourself a favor and avoid.

    Response from the owner

    Christopher, thank you for reaching out to share your feedback with us. We sincerely apologize for your experiences with our Burlington, VT, and would like to connect you with a member of our senior management team to discuss this further. Please reach out to [email protected] with your phone number and availability. We look forward to hearing from you!

    M

    Mark
    1

    Puts holds on bank checks! On a weekday! I've never heard of such a policy. Do yourself a favor and join a local credit union. Update in response to business - Standard practice is to call the issuing bank and verify the funds. It takes 5 seconds and can be done at any Credit Union. This is how banking is done these days. Your policy is behind the times by a few decades.

    Response from the owner

    Hi, Mark. Our check deposit policy follows standard banking practices which allows next day availability for most deposits. We apologize for any inconvenience caused and encourage you to speak directly with your local branch if you have further questions or would like more detailed information on the policy. Thank you.

    J

    Joe Wilk
    1

    This branch is awful. It was so much better when it was Merchants Bank. The worst part about it was the manager. So rude and impolite when I spoke to her. Avoid this branch like COVID

    Response from the owner

    Hi there, thank you for reaching out and for bringing this to our attention. Customer satisfaction is our top priority, we appreciate your feedback and will take your concerns into consideration with the Burlington, VT branch.

    N

    Nick Sanboru
    1

    Went to this banks atm took out $500 it changed my card the $500 and never gave me the cash. Worst bank around I would not recommend anyone doing business with this bank ever!!!

    Response from the owner

    Hi, Nick. Over the weekend our ATMs unfortunately experienced technical difficulties; however, all issues should now be resolved. We sincerely apologize that this happened and understand your frustrations. Please feel free to contact us directly should you have any further concerns. Thank you.

    R

    Robert Lafayette
    1

    Worst employees of all time, I've seen more ambition from a beach towel.

    Response from the owner

    Hi, Robert. We’re sorry to hear that you’ve had negative experiences with our Burlington College Street branch team. Customer service is a top priority to us, so we’d love to discuss this matter with you further. Are you able to please reach out to [email protected] with more details? We looking forward to speaking with you.

    T

    Tiki Archambeau
    2

    I've been a longtime customer of Merchants Bank which was bought out by Community Bank. Since the takeover, my 7-year-old has received a credit card offer (in a hand-written envelope from the College Street branch), the bank now charges $2 for paper statements, and the online payment system is not intuitive (i.e. all our old online payees are difficult to remove after being resurrected by the takeover). Initial impressions do not meet expectations. Will continue there since I'm embedded, but will approach business skeptically.

    M

    Moira Mulligan
    2

    Have been a customer with Merchants for decades. New service? Waited in drive up line for 30+ minutes. Gave instructions 3x and still was given the wrong denomination of bills. Figure out how to work with covid, rehire more staff and open your lobbies

    Response from the owner

    Hi Moira, we are sorry to hear about the troubles that you have been experiencing at our Burlington College Street branch and appreciate that you brought this to our attention. Customer satisfaction is our top priority and we’d like the opportunity to connect you with a member of our senior management team to further discuss your concerns. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you. Thank you.

    R

    Robert Kelly
    1

    This bank has mishandled mine, and another person of my names $$$ on multiple occasions. After the 5th time rightly giving back said persons money, I spoke with a very flustered branch manager, to no effect. Avoid this location.

    R

    Robert DALEY
    5

    Greatest Bank ever customer service unbelievable willing to go the extra mile to help you out fantastic whoever disagrees should have their head checked all the employees are top-notch and on their game all the time thanks again it's nice to have a friendly Bank around the area great to deal with

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    FAQs

    • 1. How to Get Access With Community Bank, N.A.?

      You can make them a phone call through this phone number +1 802-865-1898. Or you can search for their website and fill out the loan form online.
    • 3. How to Apply for a Loan at Community Bank, N.A.?

      You can search for their website and fill out the loan form online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.
    • 5. What to Do if I Fail to Pay Off My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. Please always check the terms before signing the loan agreement.
    • 2. Where Is Community Bank, N.A.? How Can I Find It?

      Community Bank, N.A. is located at 172 College St, Burlington, VT 05401, United States. You may simply check the map and find the best way to access it.
    • 4. Is Community Bank, N.A. an Agency or a Lender?

      Community Bank, N.A. is a Bank. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can click here to secure a personal loan online with no credit check.
    • 6. Does Community Bank, N.A. Offer Loans for People With Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get an online installment loan even with your low credit scores.