Community 1st Credit Union E Washington St, Mt Pleasant
+1 319-385-3317
https://www.c1stcreditunion.com/locations/mount-pleasant
1800 E Washington St, Mt Pleasant, IA 52641, United States
Community 1st Credit Union Reviews
C
We have banked here for years. We’ve received two separate loans. The loan lady is very rude and should not have a job there. She is very unprofessional and does not deserve her job. You just lost a very long time customer because of her actions. We will no longer be banking here and are closing our accounts because of her. I am also closing my child’s account. Used to love my bank but now because of the loan lady being so unprofessional we are closing all of our accounts and going else where.
Hi Chelsie - Thank you for your feedback. We are sorry to hear you've had a negative experience with a staff member at our Mount Pleasant location. We would like to discuss this issue further. If you could please call us at 866.360.5370 or email [email protected], a C1st Representative will be happy to assist you. We apologize for any inconvenience this may have caused you. - Jessica
a
I rarely call and when I did I talked to a lady with a rude tone of voice. She wasn't that helpful and after the conversation I still didn't fully understand what was going on then she ended up saying "thanks bye" before I was even done talking.
Hello - Thank you for your feedback. We are sorry to hear you've had a negative experience with a staff member at our MP location. If you would like to discuss this issue further, please call us at 866.360.5370 or email [email protected] and a C1st Representative will be happy to assist you. We apologize for any inconvenience this may have caused you. - Jessica
C
We're so glad to be banking with Community 1st. It's not that they never make mistakes. It's how they deal with them that has touched us on several occasions over the years. This morning they bent farther backwards to make things right than we would have ever expected. We didn't think it was that big of a deal and were going to gladly take up the slack on our own, but they went beyond the call of duty before we could. Thank you, C1st Bank of Mt Pleasant!
Thank you so much for the review, Theresa! We pride ourselves on our excellent member service and are happy to hear you had a great experience with our C1st team in Mt. Pleasant. Thank you for trusting us with your business! - Jessica
A
Love love love this bank. No minimum number in checking account and only $5 min in savings. Get a cool debit card and a free gift when you sign up.
Hi Ashley - We are thrilled to hear your experience with C1st was a great one! Thank you for taking the time to review us and thank you for your membership! - Jessica
M
Ever since new management things have been going downhill. Will be closing my account
Hi Marco - Thank you for your feedback. We are sorry to hear your experience at our Mt. Pleasant location has not been a positive one. If you would like to discuss this further, please call us at 866.360.5370 or email [email protected] and a C1st Representative will be happy to assist you. We apologize for any inconvenience this may have caused you. Thank you! - Jessica
B
Havnt had any issues so far. Makayla helped me set my account up and helped me unlock my account for mobile banking.
Hi Brock - Thank you for the wonderful review! We are thrilled to hear you had a wonderful experience with our staff member at our Mount Pleasant location. Thank you for your membership at C1st! - Jessica
J
Was forced to open a brand new account because husband died and he was owner of account even though I had rights of survivorship. Then it took a full month to get checks. When they did arrive information was on them I didn’t want, like my cell phone number and my drivers license. No one asked me if I wanted that. Then They refused to cash a $60 third party check for me while I have over$5000 in deposits in their bank and have had for years.
Hi Jeannine - Thank you for your feedback. We are very sorry to hear that your recent experiences at our MP branch were less than excellent. I have discussed this with the regional manager and they would love to discuss this further with you. Please feel free to reach us at 1.866.360.5370 and ask for Kristina, Regional Manager. We apologize for any inconvenience this may have caused you. Thank you! - Jessica
C
I thought they were my crwsit union was treated like I didn't matter because of a loan that I was given and now telling me that I want qualified for said some things to ne which triggered my anxiety no compassion. No sense I'd help.
Hi there - thank you so much for taking the time to write a review. We appreciate the feedback. We are very sorry to hear your recent experience was not a good one. We would love to discuss this further with you, if you can please email us at [email protected] to request to speak with the manager. Thank you. -Lindsey
T
Great bank if your plan is to never leave this area, otherwise go anywhere else.
Hi T E - Hi Tim - Thank you for your feedback. We are sorry to hear you've had a negative experience at our MP branch. If you would like to discuss this issue further, please call us at 866.360.5370 or email [email protected] and a C1st Representative will be happy to assist you. We apologize for any inconvenience this may have caused you. I will be sharing this review with our management team. Thank you again for your feedback and for allowing us the opportunity to do better. - Jessica
D
They have always treated me well, and I will continue to take my business there
Hi Dean - Thank you for taking the time to leave us this 5-star review! We value your feedback. We are so happy to hear your experience at our MP location has been a great one! Thank you for choosing C1st for your financial needs! - Jessica
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FAQs
1. How Can I Contact Community 1st Credit Union?
You can contact Community 1st Credit Union via +1 319-385-3317. You can use our online platform to submit your loan application as well.3. How Can I Apply For A Loan At Community 1st Credit Union?
You can submit your information on their website. If you need other financial support, you can always visit our online loan platform and see what's available for you to obtain payday loans.5. What Will Happen If I Failed To Repay My Loan?
Please contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loan services, you may lose the ownership of your car.
2. How Can I Find the Location of Community 1st Credit Union?
Community 1st Credit Union is located at 1800 E Washington St, Mt Pleasant, IA 52641, United States. You will find their address easily on the map and get the support you need from them without any hassles.4. Is Community 1st Credit Union An Agency Or A Lender?
Community 1st Credit Union is a Credit union that accepts all kinds of loan requests. You can click here to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our panel of partner lenders to get loan offers with competitive rates and terms.6. Can I Get Bad Credit Loans from Community 1st Credit Union?
Yes, it is possible to apply for loans without perfect credit score such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan offers with bad to no credit.