Columbia Bank Se Washington St, Hillsboro

Had a small check to cash, the teller and bank manager were both very rude, talked down to me even though I was their senior, and almost refused to cash my that was written on their Bank, because my driver's license had expired several months prior. When I told them I had an appointment to get my driver's license renewed, and that I had a six-month window, and that the DMV was the one making the appointment and I was not, they said their policy was shorter-term, whether they were issuing the licenses or not, which does not make good sense to me. If the bank cannot follow the DMV's guidelines during a pandemic, I don't know what else they would do. I have never had any problem with my expired ID at any other bank, including the same day as this one. Go figure! Long story short, in my opinion, this is a very small Bank, there are very few locations, and you would be very well advised to go elsewhere with your financial and savings needs.

The lady named silky working Monday June 28th is rude and very unhelpful to me and other customers. If you don't enjoy the job or don't want to work then plz quit silky

As a small business owner I was looking for a banking partner that could help me fill all my banking needs. From checking accounts and credit cards to small business loans Columbia Bank has been outstanding. I would especially like to acknowledge Jennifer Byrd, Robert Brundidge and Damon Mapes as all stars in the banking industry. Thanks for helping my business grow.

The atmosphere is so warm and welcoming here. The woman are very nice and friendly as well!

Not impressed with the customer service.

I've had a love hate relationship with the bank but they've finally added mobile deposits so I can't complain too much, back end site design still a pain though. Albert T. really won me over though: great attitude, awesome at answering questions, fast etc everything you could ask for from your bank's staff.

Unprofessional banking experience, many mistakes made and left unresolved. High staff, including branch manager, turn over. I would definitely NOT recommend.

I love my bank great staff friendly service.

This bank in hillsboro, has a really bad customer service, I do not have a account with theese bank, but I go because my employer has the account with this horrible bank. Everytime I want to cash my check, they make a big deal, even when I have all my identification with me. I decided to go with wells Fargo bank and open a new account, wells Fargo bank made me feel at home.

Excellent attention without any distinction. Always able to solve any type of paperwork. THANK YOU