Colten Mortgage E Morehead St, Charlotte

Do not do business with Kyle McDonough. Thought this place was awesome at first. Worked with them through a loan that fell through due to the seller. Found a new home and rates changed so we started looking for better deals. Kyle said the VA appraisal was ordered but it could be transferred if needed. He said himself he couldn't compete with the other rates we were quoted but he would try. He wasnt able to deliver. As soon as we notified Kyle that we were going to be using another lender, he became very unprofessional and canceled the appraisal instead of transferring it like he said he could do. The loan processor said he would try to recall the appraisal but Kyle came back and said they are canceling it. This shows the level of professionalism and care Kyle really has for clients. Definitely not a good way to do business. I hope no one else gets treated this way when they are trying to do what's best for their family.

The best service ever . Thansk so much Daniel Webb - you are the best professional loan I ever Know . Quick and easy application . for sure come back and recommend for friends and family

Tim Jankowski with Colten was really great to work with. He was thorough, patient, and very helpful throughout the process. He really spent the extra time to answer all my questions and ensure I understood everything along the way. I do not think I would ever work with any other company again and will absolutely be recommending people reach out to Colten for their financing needs. I couldn't be happier with the outcome.

Jordan is extremely professional and knowledgeable. He is patient and takes his time to listen to your goals, yet works diligently in a fast paced environment to meet deadlines. Working with Jordan on our refinance exceeded our expectations. We look forward to working with him again. Thank you for all you do, Jordan!

What an amazing journey with Colten Mortgage!! I am grateful for Tim Jankowski because he was so thorough with the process. His patience with me was unbelievable. He explained to me every step of the way, he was honest and up front with what to expect and made sure I understood what was happening!! I can honestly say now that I have a better understanding towards my mortgage and what it entails. I am truly grateful for people like Tim who takes the time to explain and who enjoys their profession. Thanks a lot

I had an awesome experience refinancing my home with Allen and his group at Colten Mortgage. Everything was done online and the closing attorney came to my home on the day of closing. Overall couldn't have hoped for a better experience! Would highly recommend them to anyone looking for a great home loan process!

Such a positive experience. I can’t say enough about how great Jordan was. Highly recommend this company and specifically Jordan Gloekler!

Working with Colten Mortgage company have been such an easy process. Everyone whom we worked with were very nice and made sure we understood the process. They always kept us informed of the process and what needed to be done. Thank you to Kenny for keeping us updated with everything and making the process be easy. Such a nice guy. I would definitely recommend Colten mortgage to anyone!

Tim and the rest of the team at Colten mortgage were great. They were really respectful and made my refinance as simple as possible.

With Colten Mortgage and the Colten Mortgage team, I had a great experience because the communication was top notch. Katie Cobb and Ricky Peters both responded quickly and answered any questions I had. They both worked hard to make sure I got the best deal possible. We finished by our deadline. All in all it was a fantastic experience. Also, Kenneth got me started and also was very friendly and helpful in the process. I would definitely recommend this team & Colten Mortgage for refinancing.

When we initially purchased our home, we had a horrible experience with our mortgage broker and I swore I would never put myself through that process again. I forgot l had made that promise to myself and contacted Colten Mortgage after receiving a notice in the mail. Once they started requesting paperwork, I started having anxiety and had instant regret. Ricky told me not to worry because he was here to make my life easy. He was right. I was absolutely amazed at how easy the process was and I am forever grateful for Ricky. He was very responsive and always willing to help! I am extremely pleased with Colten Mortgage and I definitely don't regret refinancing!